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Old March 27th, 2012, 02:37 PM   #1 (permalink)
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Default Screen Frozen at Lock Screen

Hi

I am trying to help a friend with her phone.

She has been using her phone fine, until one day where she could not unlock her phone from the lock screen. It turns on fine, but the touchscreen does not respond to her touch. Tried a hard reset, no luck. Any ideas to fix this issue??
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Old July 21st, 2012, 06:53 PM   #2 (permalink)
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Same thing just happened to mine. I tried the factory reset with no luck and ended up sending my phone to straighttalk and recieving a new one. but, if i am right your friend has 1 yr warranty on the one she has and they will replace it for free. And on the replacement they will also get a 1 yr warranty.
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Samsung Galaxy Precedent
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The Samsung Galaxy Precedent is an entry level device for Straight Talk. Unlike some of it's Galaxy S cousins, you wont find some of the higher end "Galaxy S" features and it doesn't have the familiar TouchWhiz interface seen on s... Read More



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