Go Back   Android Forums > Android Phones > Samsung Galaxy Precedent

Like Tree1Likes
  • 1 Post By Magzilla07

test: Reply
LinkBack Thread Tools
Old December 18th, 2012, 06:36 PM   #1 (permalink)
New Member
Thread Author (OP)
Join Date: Dec 2012
Posts: 3
Carrier: Not Provided

Thanks: 0
Thanked 0 Times in 0 Posts
Confused "Account could not be validated"

So, my brother bought me a Samsung Galaxy Precedent, and it arrived in the mail yesterday. At around 4 P.M., I finish the set-up and such for the phone, and eagerly try out my texting. It doesn't send.

My phone is for StraightTalk, and the phone came with a service card, which is already active, since on the website, it says my service end date is in January.

So, I try to call my house phone, and it rings twice, then a robot voice comes on and says "YOUR ACCOUNT COULD NOT BE VERIFIED. PLEASE CONTACT CUSTOMER SERVICE." I do just that. After a long hold, I talk to a lady and she tells me to do the UPDATE PROFILE option, which fails multiple times, no matter how good or bad of a signal I have. She is getting cross, and just tells me to wait 24 hours, and if it's not working to just get a new phone.

Perturbed, my brother looks at it and cannot figure out why it won't work, since he has the exact same phone. Well, today, I call customer service again and the man tells me to try the UPDATE PROFILE option, and, of course, it fails. He tells me to take the battery out for a minute and then pop it back in and try it again. Failure. He says to do a Factory Reset; I did and it still won't do the UPDATE PROFILE.

I am at a loss of what to do. I really want to keep this phone since my brother paid a good bit for it and it's a very nice phone. Have any of you gone through these problems? Were they ever resolved??

I eagerly await any advice you may bestow upon me.

Thank you for reading. Have a beer on me!
zimlokks likes this.

Magzilla07 is offline  
Reply With Quote
sponsored links
Old January 3rd, 2013, 04:48 AM   #2 (permalink)
Senior Member
Prepaidguy9081's Avatar
Join Date: Sep 2012
Posts: 670
Carrier: Not Provided

Thanks: 111
Thanked 53 Times in 51 Posts

Hit androidarea51.com and use the irc chat their. They can help u.

Worst case secnario, root, rom, and u will be working im sure.
Prepaidguy9081 is offline  
Reply With Quote
The Following User Says Thank You to Prepaidguy9081 For This Useful Post:
zimlokks (January 3rd, 2013)

Samsung Galaxy Precedent
Current Rating:
Rate this Phone:

The Samsung Galaxy Precedent is an entry level device for Straight Talk. Unlike some of it's Galaxy S cousins, you wont find some of the higher end "Galaxy S" features and it doesn't have the familiar TouchWhiz interface seen on s... Read More

Go Back   Android Forums > Android Phones > Samsung Galaxy Precedent
Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

All times are GMT -5. The time now is 09:27 PM.
Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2014, vBulletin Solutions, Inc.