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Old April 16th, 2012, 02:56 PM   #1 (permalink)
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Default Stuck on samsung logo

Hello folks.

I've succesfully gotten my Prevail stuck on the Samsung boot up logo. No idea what happened. I try to turn it on today and it wont go past the initial Samsung logo.

I tried Odin. Nothing. I tried to get into CWM it'll flash the Samsung logo for a few seconds and then blank out and show it again... just like it was going into CWM but on the second Samsung showing it'll get stuck again.

As you probably figured out Download mode is accessible. I've tried using Odin with ops, phone and pda only. Since there was no change I tried with ops, phone, pda and boot and csc. Nothing. The phone will boot up and go to the Samsung logo and not go past that.

Any help folks? Is it time to call Boost Mobile and see if they'll replace it for me? Its been over a year so Samsung probably wont help and I dont have insurance. I do not have the receipt but I'm assuming Samsung can tell when I bought it.

It was on EJ19 (the latest if I dont remember correctly) stock rooted with odin.

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Old April 16th, 2012, 03:16 PM   #2 (permalink)
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Originally Posted by kolosus View Post
Hello folks.

I've succesfully gotten my Prevail stuck on the Samsung boot up logo. No idea what happened. I try to turn it on today and it wont go past the initial Samsung logo.

I tried Odin. Nothing. I tried to get into CWM it'll flash the Samsung logo for a few seconds and then blank out and show it again... just like it was going into CWM but on the second Samsung showing it'll get stuck again.

As you probably figured out Download mode is accessible. I've tried using Odin with ops, phone and pda only. Since there was no change I tried with ops, phone, pda and boot and csc. Nothing. The phone will boot up and go to the Samsung logo and not go past that.

Any help folks? Is it time to call Boost Mobile and see if they'll replace it for me? Its been over a year so Samsung probably wont help and I dont have insurance. I do not have the receipt but I'm assuming Samsung can tell when I bought it.

It was on EJ19 (the latest if I dont remember correctly) stock rooted with odin.
I have had issues before with flashing a pre-rooted package to another samsung phone that was acting up. Tried several times to get odin to work, with no success. I ended up flashing the stock package to it, then re-flashing the rooted package and it worked fine.
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Old April 16th, 2012, 07:18 PM   #3 (permalink)
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Try flashing stock and then try flashing rooted version. Affirmative.

PS: Thank you for not telling me to use Odin. I was half expecting someone to tell me to do that when I clearly posted that I've already tried Odin.
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Old April 16th, 2012, 08:53 PM   #4 (permalink)
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Sorry that didn't work. Flashed EK13(?). Nothing. Still stuck on Samsung logo. This blows. I dont have insurance. Any ideas folks?
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Old April 17th, 2012, 01:21 PM   #5 (permalink)
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Called Boost this morninng. Their 88 trick to get to a human isn't working. The machine asks for a dealer number. I entered 4 random numbers and they took me to a human.

They tried to get me into recovery (the stock one) didn't work. They gave me the number for Samsung. Called them up. Turns out my device is under warranty still. They sent me a UPS label. Phone is packaged. Ready to ship out.
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The Samsung Galaxy Prevail is an entry level device for Boost Mobile. Unlike some of it's Galaxy S cousins, you wont find some of the higher end "Galaxy S" features and it doesn't have the familiar TouchWhiz interface seen on so m... Read More



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