June 14th, 2012, 01:24 AM
Thread Author (OP)
Join Date: Jun 2012
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system update-now my homerow keys won't work.
I read the stickies and searched the forum, and didn't find this exact issue. Please forgive me if I missed it!
My boost mobile samsung galaxy prevail did a system update today, and the moment it finished and rebooted my home row buttons stopped working.
I did a hard reset
and returned the phone to factory settings, but I notice the new brighter more graphic rest screen is still shown, and my home row keys are still not working.
I'm in a big muddle over this one.
Please, any tips? I'm not terribly technical, and would be very pleased if I didn't have to just replace the phone or call in some professional.
Thanks in advance, fingers crossed!