November 9th, 2012, 03:03 PM
Thread Author (OP)
Join Date: Nov 2012
Location: Central PA
Device(s): Samsung Galaxy Prevail
Carrier: Not Provided
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Help with activation?
Just got a refurbished Samsung Galaxy Prevail off of eBay. I'm trying to activate it and transfer my information over, and it keeps giving me this error:
"The profile update could not be completed. Please try again later.
If the problem persists, you may need to contact Customer Service.
Error: Connection Error"
I have four to five bars of reception, so I know that's not the problem. I've tried following the instructions to manually activate my phone, and it's still not working. Any other solutions? Cannot call customer service due to not having a phone available at the moment.