Contacts groups not syncing

funksplutter · 07-09-2010, 10:32 AM

I've got a Galaxy S and am really pleased with the phone generally except...the contact management is really frustrating.

In particular I can't seem to sync my Google contacts groups. The contacts themselves sync ok but they are all grouped under Google in the groups dialogue. There doesn't seem to be any way for me to add them to groups I create on the device or to get the groups that are in my Google contacts to display. Annoyingly if I try to create a group on the device with the same name as a group in my Google contacts it tells me that a group of that name already exists even though it won't display that group on the phone.

Am I missing something obvious?

keiki · 07-18-2010, 04:11 PM

Yup. Me too. Galaxy S on Day 1. Same sync frustrations

snapper.fishes · 07-22-2010, 12:59 AM

Nope. There doesn't seem to be a way to make groups using gmail contacts. Perhaps if you make an identical contact in phone mode and connect the two together, you will be able to add them to groups.

funksplutter · 07-22-2010, 03:06 AM

That's a pretty poor implementation by Samsung. I got my wife an HTC Desire and groups synchronise fine on that. Coupled with the on-going GPS problems this has slightly soured my experience with what is otherwise a great phone.

Space Cowboy · 07-22-2010, 07:53 AM

Its actually pretty poor planning when the carrier dont even have the software to transfer data when the phone sales begin.

hayesb2 · 07-22-2010, 11:49 AM

I'm having this exact same problem on the Captivate...
The entire reason I switched to Android was because of the Google cloud feature. And now it seems as if Samsung has crippled one of the best features Android has going for it???

Please tell me someone out there can write an app or figure out a fix for this..

funksplutter · 07-22-2010, 12:10 PM

And if you save a new contact to the phone there is no option to copy that to your Google account. Grrr.

hlim168 · 07-27-2010, 09:40 PM

Quote:

Originally Posted by funksplutter

I've got a Galaxy S and am really pleased with the phone generally except...the contact management is really frustrating.

In particular I can't seem to sync my Google contacts groups. The contacts themselves sync ok but they are all grouped under Google in the groups dialogue. There doesn't seem to be any way for me to add them to groups I create on the device or to get the groups that are in my Google contacts to display. Annoyingly if I try to create a group on the device with the same name as a group in my Google contacts it tells me that a group of that name already exists even though it won't display that group on the phone.

Am I missing something obvious?

I also have problem with groups in Contacts App. I downloaded Contacts GroupU from Android Market, seems to work fine. Just a temporary solution, hope Samsung can correct the problem.

thomashawk · 07-30-2010, 04:43 PM

I'm having the same problem as well. I also cannot see my favorites anywhere on the contacts section of the phone.

homer132 · 08-02-2010, 04:37 PM

+1 same problem. Hope this is fixed in 2.2.

crannaford · 08-08-2010, 10:32 PM

I have a new Samsung Galaxy S and have the exact same problem. But even more serious is that my calendar will not sync back to google calendar. Google calendar sends new entries to my phone almost instantly, perfect! but any entries I make to my calendar in my phone DO NOT sync back to google calendar. I've discovered many people with the same problem.

No wonder the iPhone sells so well...

I'm quite annoyed that I've wasted a day trying to sort out the simplest of issues like syncing with google.

crannaford

MadMax2k · 08-09-2010, 10:21 AM

Just ran into that Group issue while configuring my NEW phone. Now I see my calendar doesn't update if I place an appointment on my phone? Come on Samsung my old G1 did this flawlessly. My phone is my business so the groups and calendar are used daily. Plz fix this. Almost feel like sending the damn thing back. Great phone otherwise!!

MadMax2k · 08-09-2010, 11:18 AM

I found a solution for the Calendar Sync issue. Basically, someone suggested that you changed the starting dates of all my recurring events to 2010.

Since I have done that, the Galaxy updates perfect. Now on to fixing this Group issue!

Kept searching and found the solution here: Need Help Syncing Calender Sams. Galaxy S 9000 - Android Forums

Enjoy my fellow Droids!

trdd · 08-09-2010, 01:57 PM

My GF has an Eris on Verizon - A2.1 and has groups.
I have a NexusOne on Telus - A2.2 and do not have groups.
As far as I am aware, the lack of groups is related to A2.2 not a particular phone.

I use Oulook and Gmail. Exported from Outlook .csv for Windows and imported to Gmail Contacts without a hitch.

I would expect the next Android upgrade to rectify the lack of groupies...

funksplutter · 08-09-2010, 02:18 PM

The SGS is on 2.1 and I have no groups. I'd assumed it was Samsung's software that was at fault.

trdd · 08-09-2010, 04:21 PM

The plot thickens...

labyrinthian · 08-10-2010, 01:29 PM

No groups on ATT Captivate (Samsung Galaxy S) on Android 2.1. ARGH!