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Old August 12th, 2010, 05:42 AM   #1 (permalink)
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Default Answers for USB connection issues

HI,

I'm starting this thread because I DON'T have the answer to the USB connection issues my phone is having - how to attach USB in such a way that I can do an upgrade. But, instead of asking again about if anyone has an answer, I'm preparing all that I have learned in this thread.

1. How to select USB mode.
There are different USB modes. To access the most common, go to Sttings>About Phone> USB Settings. I select "Ask on Connection" so I have a choice when I connect, although for me, the only mode that currently works is Mass Storage mode. When you plug the phone in, go to the home screen and you will be asked which connection mode you want.

There is also a "Debugging" mode, which is usefull for somethings, like Panda PC Suite. Go to settings>applications>development>check USB debuging. There are some esoteric uses of this; I only know that Panda PC Suite (which I don't use actually) works in this mode. SOME DRIVERS may be necessary in this mode (more on that later)

There is also "Download" mode and "Recovery Mode". These are not USB modes, but I'm detailing them here anyway. Recovery mode is achieved by starting the phone while holding volume up+power+home key. This will activate a menu, which you can use to select an "update.zip" file, which will "Root" your phone. Download mode is achieved by starting with volume down+ power+home. This is used to flash a new firmware on the phone. However, I cannot connect to my phone with the drivers I have installed.

2. How to connect in mass storage mode.
This will allow you to connect in such a way that your computer will see the Galaxy as a USB storage device, so you could put (or take from) music and pictures on the device. Some people have problems with this, but I suspect that most of the time, people just don't know the steps. To connect this way, connect with USB cable to PC. If you set the USB mode to "Ask", then it should have a pop-up in the home screen where you select "Mass Storage". Now here is a step I think some people may miss. Go to the status bar. There will be a message saying USB Connected. In THAT message (if you connected in mass storage mode, it will say "Select to Copy Files to/from computer". You need t oselect this. Then push the button that says "Mount". Then wait 5 seconds.

3. USB Drivers / How to connect to Kies.

I don't know how to connect. But here are some answers I found...none of which worked for me.

-First Install the drivers. This can be done when you install Kies. This can be done by installing from other sources. Here is a link for a place that has Kies, and also stand-alone drivers, and generic drivers from the Android development tool kit:
https://www.wuala.com/Samsung%20Galaxy%20S/Drivers%20&%20Software?key=AfzUZSU4SpKU

Another link address:samsungdriver.rar

Another: ROOTING Samsung Galaxy S HOW-TO - www.hardwarezone.com.sg

Another: Samsung Galaxy S Windows Driver - download tag - Softpedia

You can download Kies, tell it to re-download the drivers, and then manually install the drivers from the USB drivers folder which is inside the Kies application folder.

Note that if you manually install drivers and use Windows XP, use the ".86" version of drivers.

If you are like me, there may be problems when you connect and not all the drivers will load. Or the MTP (whatever that is) will not load. Here are some possible solutions.

-Reformat SD card. This. May. Work. for some people. Its easy to do. It just gets rid of part of the info on the card... the part that you could see in USB mass storage mode. So everything there could be backed up by simply first connecting in Mass Storage mode (above) and then copying the files onto your computer. To reformat the SD card, go to Settings> SD Card and Phone Storage? Unmount SD card (wait 5 seconds) >Formate card. Then you need to "Mount SD card". Some people claim that some improperly named files on the card interfere with drivers.

-"I've had no issues whatsoever to connect, after installing Kies and the x64 drivers a few posts up, (Kies also updated itself), I connected the phone in mass storage mode, it loaded some drivers and I could access it from Windows. Disconnected, enabled USB debugging mode, reconnected, it installed more drivers. adb works fine. Unmounted and disconnected again, and turned off USB debugging mode. Reconnected and this time chose Kies. Again installed more drivers (MTP drivers), I started Kies, it found the phone, connects with no problems and all functions work fine.
adb, mass storage, debug, kies, you name it, it all works great.
Windows 7 x64, XXJF3 firmware. (just got it today, so happy)" (I 'm not sure if I tried this exactly this way but I will try again)

-"I finally managed to figure out what is going on... the Windows MTP driver cannot handle the extra sd-card-partitions. Several people report they have to unmount/remove their external sdcard, but I have to unmount my internal sdcard to get it to work (I don't have an external sdcard.). What may be of influence is that I have the "special" version of Galaxy S which has 16GB internal memory, instead of 8GB. After unmounting the internal sdcard Samsung Kies could suddenly connect properly to the phone."

-Use Regedit to delete all references to Nokia software. This is dangerous for your computer. In Windows XP, go to run> type "regedit", then open find box and type in Nokia. If you used another software suite, try deleting registry entries to that .

-More things (I have not tried but will report back if it works)... cleaning internet cache.

-try another USB jack. I have not done this because sometimes when I wiggle the back of my computer my computer explodes

-Sacrifice chicken to Satan. To use this procces, first draw a pentagram on the floor to protect yourself. Wear safty goggles and use a sharp knife.

-[from snapper.fishes]"1) Install the Windows Mobile Device Centre (or Micrsoft Activesync if you are using XP). Kies is missing a vital driver which can be obtained through WMDC.
2) Turn off your wifi and bluetooth before plugging in your phone in."

4. Here are links to other posts on this topic:
Samsung Galaxy S not recognised by Kies software on my Windows 7 64 bit PC

Samsung Galaxy S Problems - Android @ MoDaCo

5. Can Firmware be updated without connecting?

Assume you don't have over -the-air installation of firmware. I read this thread ([RECOVERY] ClockworkMod Recovery for Galaxy S i9000 (FINAL! SAFE!) - xda-developers) about Rom manager and clock-work recovery. I'm wondering if this could be used to avoid needing Odin.

[edit on August 22,2010]

Unfortunately, I'm still having the same problem. But... I think this may be TWO problems:

1. MTP software initialization
2. Samsung USB Android Modem installation.

MTP is something that runs on your phone... but only when the computer tell it too. I didn't have this running before. I unmounted my internal SD card AND changed to the default Samsung TouchWiz launcher, and my phone will go into MTP mode. Kies sort of sees the phone, and tries to
"Connecting to Device...please wait" mode for ever. I think this is because the damn Android USB Modem driver still does not install properly. I tried deleting it. Didn't work still.

Next I will follow the advice on this thread:
http://forum.vodafone.co.uk/topic/66151-samsung-galaxy-s-cannot-sync-anything-with-kies/page__st__60
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Old August 12th, 2010, 07:21 AM   #2 (permalink)
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Here's two facts that no one ever freaking remembers. Dunno why.

1) Install the Windows Mobile Device Centre (or Micrsoft Activesync if you are using XP). Kies is missing a vital driver which can be obtained through WMDC.
2) Turn off your wifi and bluetooth before plugging in your phone in.
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Old August 12th, 2010, 07:45 AM   #3 (permalink)
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Huh. I did not see anywhere else the activesync advice. Question is ... is this neccessary for SGS, or just for SGS+Kies. I will download activesync and see if this helps.
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Old August 21st, 2010, 10:55 PM   #4 (permalink)
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Thanks Og for your comprehensive post!

You've done a lot of homework, but all for naught it seems.

I've had my phone for a few days now but still can't connect it to my Win XP computers!

I had been avoiding installing KIES because of the space and resources it takes up.

I shifted to my netbook and was able (one time) to actually make a connection. I don't know what it was that worked, because now I can't do it anymore. I didn't load any software, drivers onto the netbook.

My desktop has never made the connection.
Yesterday I broke down and installed KIES.
The .exe was around 145M.

It took more than 30 minutes to install. It was downloading stuff from the net during the install. I did the full install.
When it was complete it took up more than 2G of space!
I still couldn't connect, even using KIES!

I have just 25G space for my c: drive so I can't spare 2G on software that doesn't work. I uninstalled KIES but it didn't free up more than 1.5 G!
So I actually re-imaged my c: drive to get rid of it!

I'm back to square one. I'd simply like to get the drivers required to recognize the I9000 in Win XP (SP2).

There are so many confusing issues:
-you can mount by going into Settings, but you can also mount before/after that by swiping down from the top of the screen and choosing mount/unmount.
- plus a bunch of other very confusing issues...


Please help me someone!!!
This is so frustrating!
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Old August 22nd, 2010, 06:17 AM   #5 (permalink)
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Quote:
Originally Posted by DroidRick View Post
T

There are so many confusing issues:
-you can mount by going into Settings, but you can also mount before/after that by swiping down from the top of the screen and choosing mount/unmount.
- plus a bunch of other very confusing issues...


Please help me someone!!!
This is so frustrating!
In spite of all which I have written, I still can't get Kies to recognize my phone.

About this quoted above...That's interface issue. There are more than one way of doing things. Follow the method I said above, to me, is easiers.

1. set USB mode to ask
2. After plug phone in to usb, select mass storage mode
3. in the notification area (when you slide from top down), click where it says USB.
4. Select mount.
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Old August 22nd, 2010, 07:27 AM   #6 (permalink)
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Old August 22nd, 2010, 07:57 AM   #7 (permalink)
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Quote:
Originally Posted by ogami_ito View Post
In spite of all which I have written, I still can't get Kies to recognize my phone.

About this quoted above...That's interface issue. There are more than one way of doing things. Follow the method I said above, to me, is easiers.

1. set USB mode to ask
2. After plug phone in to usb, select mass storage mode
3. in the notification area (when you slide from top down), click where it says USB.
4. Select mount.
O M G.... I have been having issues with this for 2 days now and nothing I tried worked. When I connected my phone to USB it would just flash the "Connecting status" and would never connect.

This worked like a charm. Thanks so much for this awesome post
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Old August 22nd, 2010, 02:18 PM   #8 (permalink)
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If there are any computer people out there who can help, it would be appreciated.

I followed instructions about MTP issues. For one, I completely downgraded windows media player. I found a pdf file about MTP issues, which I have attached here ( I think.) Unfortunately, I still have MTP problems. Now when I try to reinstall the MTP, I get some error about WPD failure.

I found this document on the web about MTP and WPD... but I don't understand it... its way too technical for me... but I'm putting the link here for anyone who may be technically inclined.

PlaysForSure portable media players are not automatically upgraded to MTP when you install third-party media device applications
Attached Files
File Type: pdf MTP Device Fix.pdf (448.8 KB, 60 views)
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Old August 22nd, 2010, 08:26 PM   #9 (permalink)
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Quote:
Originally Posted by ogami_ito View Post
In spite of all which I have written, I still can't get Kies to recognize my phone.

About this quoted above...That's interface issue. There are more than one way of doing things. Follow the method I said above, to me, is easiers.

1. set USB mode to ask
2. After plug phone in to usb, select mass storage mode
3. in the notification area (when you slide from top down), click where it says USB.
4. Select mount.

I've tried everything, including installing KIES, just the drivers, etc.
Nothing is working.
Bummer. I just got the phone on Monday.
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Old August 22nd, 2010, 11:52 PM   #10 (permalink)
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Quote:
Originally Posted by DroidRick View Post
I've tried everything, including installing KIES, just the drivers, etc.
Nothing is working.
Bummer. I just got the phone on Monday.
You are not able to connect in Mass Storage mode, using the above procedure, or not able to connect via Kies? What happens?
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Old August 23rd, 2010, 01:19 PM   #11 (permalink)
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Quote:
Originally Posted by ogami_ito View Post
You are not able to connect in Mass Storage mode, using the above procedure, or not able to connect via Kies? What happens?

Maybe we can brainstorm together on this one?
A few pieces of starter info. I'm trying to connect on both desktop (Win XP Media Center Edition v5.1 SP2) and netbook (Win XP Pro v5.1 SP2).

I installed KIES (full install) and couldn't connect after selecting KIES on the phone).
I am not able to connect using Mass Storage mode either.

I was able to connect ONE time on the netbook and get into the phone folders. I believe this was after installing Samsung New PC Studio 3.
But after that, no dice.

When I first started trying to connect on the desktop and netbook I would get the typical Windows USB connection messages: unknown USB device, would you like to install drivers from this location? etc. etc.
That was good! It showed promise.

Then after a few times I stopped getting those messages from both devices. During that period, I made a partial connection on each device.
I could see two new drives (internal and external SD). But when I clicked on them it showed no space available. Braindead basically.

Something possibly related that I can't figure out at all.
When I go into 'My Files' /sdcard/ will only show SD internal IF my external SD card is not inside the phone. If my SD external card is inside the phone then it shows the SD external only, not the SD internal! Why?

Also very confusing: When I pull down the menu from the top on home screen and select Ongoing: USB connected: Select to copy files to/from computer, then it asks to Mount.
I choose Mount, go to 'My Files' and it says "Your phone does not have an SD card inside!" WTF? (It says that with or without an external SD card inside).

Also strange, when I chose Mount, it then starts to sever the USB connection with messages scrolling by at the top.

So to summarize (this is strictly from the phone's side)
when I connect via Mass Storage it seems to indicate that a USB connection is made. But when I select Mount, the USB connection is terminated!
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Old August 23rd, 2010, 07:44 PM   #12 (permalink)
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Quote:
Originally Posted by DroidRick View Post
Maybe we can brainstorm together on this one?
A few pieces of starter info. I'm trying to connect on both desktop (Win XP Media Center Edition v5.1 SP2) and netbook (Win XP Pro v5.1 SP2).

I installed KIES (full install) and couldn't connect after selecting KIES on the phone).
I am not able to connect using Mass Storage mode either.

I was able to connect ONE time on the netbook and get into the phone folders. I believe this was after installing Samsung New PC Studio 3.
But after that, no dice.

When I first started trying to connect on the desktop and netbook I would get the typical Windows USB connection messages: unknown USB device, would you like to install drivers from this location? etc. etc.
That was good! It showed promise.

Then after a few times I stopped getting those messages from both devices. During that period, I made a partial connection on each device.
I could see two new drives (internal and external SD). But when I clicked on them it showed no space available. Braindead basically.
I assume you mean you connected in Kies mode one time. Could this be because you put stuff on the SD card which blocked MTP on the phone? As I said in previous post, there seems to be TWO issues which may be interconnected.... MTP running on the phone, and PC driver installation, which may be blocked by the MTP issue. It sounds that you have both problems.
I think the answer to the MTP on-the-phone problem is clear though. I think we don't have to actually reformat the SD card (which was one of the options mentioned above), but rather, just unmount the card. AND make sure you go back to the Samsung TouchWiz launcher while connecting in Kies mode. Yes, I figured out that Launcher Pro and other launchers can block MTP on the phone.

This won't solve the PC driver issue though.

Quote:
Originally Posted by DroidRick View Post
Something possibly related that I can't figure out at all.
When I go into 'My Files' /sdcard/ will only show SD internal IF my external SD card is not inside the phone. If my SD external card is inside the phone then it shows the SD external only, not the SD internal! Why?

Also very confusing: When I pull down the menu from the top on home screen and select Ongoing: USB connected: Select to copy files to/from computer, then it asks to Mount.
I choose Mount, go to 'My Files' and it says "Your phone does not have an SD card inside!" WTF? (It says that with or without an external SD card inside).

Also strange, when I chose Mount, it then starts to sever the USB connection with messages scrolling by at the top.

So to summarize (this is strictly from the phone's side)
when I connect via Mass Storage it seems to indicate that a USB connection is made. But when I select Mount, the USB connection is terminated!
So, I don't know about this. But lets first categorize and summarize. This is a Mass Storage Mode problem. What you are seeing is:
-you are not seeing the internal card if the external is attached (have no idea about this)
-When you mount in USB mass storage mode, and then go to browse files on the phone, it does not see the card (I have a feeling that's because the card is now used by PC, not by phone... note that this "mount" in USB mass storage mode is mounting for the PC, not for your phone)
-When you mount in USB mass storage mode, the USB connection gets severed. I assume that the PC does not see the SD card then?

Some of this I'm not sure are really problems. But lets assume these are problems. My advice:
1. Try connecting with TouchWiz on. Close wifi and bluetooth. See if this helps.
2. If your attempting to connect in mass storage mode, you have other options. Bluetooth file transfer. There are wifi file transfer methods that work just a well too I believe... better than USB connection because you won't have to mount / unmount anything.

[edit]
3. This may be a USB mass storage Driver issue on your PC. In addition to putting phone in TouchWiz launcher mode, turning off wifi, etc...
Go into your PC device manager. Turn view to show hidden / unconnected devices. See if you have a lot of greyed-out USB Mass Storage Devices on there. While there, see if you have a lot of other USB garbage like USB drivers for Nokia phones and Nokia PC suite. Delete the garbage.
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Old August 23rd, 2010, 10:29 PM   #13 (permalink)
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Quote:
Originally Posted by ogami_ito View Post
I assume you mean you connected in Kies mode one time. Could this be because you put stuff on the SD card which blocked MTP on the phone?
I installed KIES very briefly on my desktop. Could not connect with it.
Not sure what MTP is all about.

Quote:
I think we don't have to actually reformat the SD card (which was one of the options mentioned above), but rather, just unmount the card. AND make sure you go back to the Samsung TouchWiz launcher while connecting in Kies mode. Yes, I figured out that Launcher Pro and other launchers can block MTP on the phone.
I did reformat the internal SD card a few times, for the heck of it, it didn't help. As I mentioned I no longer have Kies (and won't be installing it again)
so that isn't an option anymore for me.


Quote:
This is a Mass Storage Mode problem. What you are seeing is:
-you are not seeing the internal card if the external is attached (have no idea about this)
CORRECT
Quote:
-When you mount in USB mass storage mode, and then go to browse files on the phone, it does not see the card (I have a feeling that's because the card is now used by PC, not by phone... note that this "mount" in USB mass storage mode is mounting for the PC, not for your phone)
COULD BE
Quote:
-When you mount in USB mass storage mode, the USB connection gets severed. I assume that the PC does not see the SD card then?
THE PC NEVER SEES THE SD CARD OR THE PHONE NOW.
Quote:
My advice:
1. Try connecting with TouchWiz on. Close wifi and bluetooth. See if this helps.
This has been the only way I have been trying to connect.

Quote:
2. If your attempting to connect in mass storage mode, you have other options. Bluetooth file transfer. There are wifi file transfer methods that work just a well too I believe... better than USB connection because you won't have to mount / unmount anything.
I thought of trying Bluetooth last night actually. I just tried it now and it works, although my Pocket PC side is very slow. So at least I have one method to fall back on while we work this out.

Quote:
...Go into your PC device manager. Turn view to show hidden / unconnected devices. See if you have a lot of greyed-out USB Mass Storage Devices on there. While there, see if you have a lot of other USB garbage like USB drivers for Nokia phones and Nokia PC suite. Delete the garbage.
I just checked and the USB device list is very clean. No Nokia or other junk there.
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Old August 23rd, 2010, 10:57 PM   #14 (permalink)
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This has been the only way I have been trying to connect.
edit: never mind... you have been *trying* to connect, but cannot connect this way.

So... you cannot connect in mass storage mode. BUT, you can "mount" your SD card when you plug in to the USB.

Just to be clear here (and sorry for drawing this out / being pedantic)... you understand the difference between mounting in your phone and mounting when doing USB, right? The former is done in settings and is so the phone sees the SD card. The latter is done when connected to PC, so that the PC can see SD card. I also assume you tried this after removing the "external" SD card, right?
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Old August 24th, 2010, 12:56 PM   #15 (permalink)
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Quote:
Originally Posted by ogami_ito View Post
edit: never mind... you have been *trying* to connect, but cannot connect this way.
Almost. And this is pretty important actually. I have been able to connect ONE TIME on my netbook (near the beginning). I think I had just installed a Samsung New PC 'something' V3.0. I could connect and see the files on my phone from my netbook and access them.
But now my netbook (and desktop) can't even see the phone when I connect the cable. There was a period when they did see the phone, but the two phone drives they saw were inaccessible.

Quote:
So... you cannot connect in mass storage mode. BUT, you can "mount" your SD card when you plug in to the USB.
Yes, I cannot connect in Mass Store mode. Well I am not clear yet on this whole mounting aspect (so I don't mind your being pedantic).

First, my SD card/s shows it/they is/are mounted when I go into settings.
Next when I plug in the USB cable I am asked how I'd like to connect.
I choose Mass Storage. Then it goes through motions of 'connecting'.

On the home page I pull down the quick access menu and tap on the connection and it shows Ongoing/USB connected (select to copy files to your computer). I tap on that and then chose 'Mount'.
after I chose 'Mount' nothing happens on my PC side (no recognition of the phone) and when I tap on 'My Files' on the phone, it tells me I don't have an SD card inserted.

Quote:
Just to be clear here (and sorry for drawing this out / being pedantic)... you understand the difference between mounting in your phone and mounting when doing USB, right? The former is done in settings and is so the phone sees the SD card. The latter is done when connected to PC, so that the PC can see SD card. I also assume you tried this after removing the "external" SD card, right?
Yes I tried it after removing the SD card but got the same results each time.
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Old August 24th, 2010, 01:02 PM   #16 (permalink)
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I do not know if this is to help you, but I understand that your problem is related to bug the phone that Samsung has officially recognized ... (link of French Gizmodo post: Google Traduction)
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Old August 24th, 2010, 04:32 PM   #17 (permalink)
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Originally Posted by toureiffel View Post
I do not know if this is to help you, but I understand that your problem is related to bug the phone that Samsung has officially recognized ... (link of French Gizmodo post: Google Traduction)
Thanks for your post Toureiffel!
It really doesn't help though, as my situation doesn't involve files with long file names.

What is interesting though, is that I have a French version of the Samsung I9000. I purchased it from a U.S. distributor (who didn't tell me he was sending me a French version). I thought I'd get a standard U.S. version.
So it has a European power adapter etc. etc.
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Old August 24th, 2010, 11:41 PM   #18 (permalink)
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i am having the same problems that droidrick is experiencing. i have my mountain, on touchwiz, and being powered by my laptop. the phone says that it is plugged into my laptop and mountain, but it is not showing up AT ALL on my Windows 7 Professional 32 bit OS....

something interesting is that it was letting me add stuff to my phone memory, but I installed KIES and after I did that it quit working... turning off my computer now to restart it and i will check back here tomorrow....
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Old August 25th, 2010, 09:31 PM   #19 (permalink)
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bump? please help? thanks
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Old August 26th, 2010, 03:08 PM   #20 (permalink)
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Originally Posted by snapper.fishes View Post
Here's two facts that no one ever freaking remembers. Dunno why.

1) Install the Windows Mobile Device Centre (or Micrsoft Activesync if you are using XP). Kies is missing a vital driver which can be obtained through WMDC.
2) Turn off your wifi and bluetooth before plugging in your phone in.
Why do you need to disable wifi? Whats that got to do with it?
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Old August 26th, 2010, 04:55 PM   #21 (permalink)
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Change is good! Some progress?

This time, for whatever reason, when I connected my phone to my Win XP system I got the new hardware found message etc.

I went into my Win XP Device manager and found the following:

-Network adapters
Samsung Android USB Remote NDIS Network Device (with yellow exclamation point before it, which means there is a problem)

It's using these old drivers which obviously don't work:
mdismpx.sys
usb8023x.sys

Any idea how I can get the KEY drivers needed and point my system to them, so I can change the current drivers which don't work?
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Old August 26th, 2010, 05:28 PM   #22 (permalink)
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Quote:
Originally Posted by DroidRick View Post
I went into my Win XP Device manager and found the following:

-Network adapters
Samsung Android USB Remote NDIS Network Device (with yellow exclamation point before it, which means there is a problem)
Some more on this.
The reason why the Samsung was showing up in Network adapters was because on connection I chose PC connection instead of Mass Storage.

This time I changed to debug mode and then connected choosing Mass Storage.
The result: Samsung Android USB composite device showed up under USB controllers, albeit with the yellow exclamation point again.

So I'm getting somewhere slowly. Still need to find JUST the drivers for this I9000 and Win XP (not 2G of KIES bloatware).
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Old August 26th, 2010, 07:58 PM   #23 (permalink)
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Success, finally!

I wish I could tell you exactly what the magic bullet was, but it happened gradually. You know how you change something and it seems to help a little. So you change something else and it seems to be getting better? (see previous posts above)

Here are the key steps that I can remember:

-I went back and re-installed SAMSUNG_USB_Driver_for_Mobile_Phones_x86.exe.
There are no messages given after the install completes, they're just drivers, not a program.
-I put the I9000 into debug mode for USB connections (not sure if I need this now).
-After connecting the phone to WinXP I went to phone's home screen, notification window and selected the USB connection and chose to Mount the drive(s).

I can now see and access both the internal SD and the external SD! WOW! (no 2G of Kies needed)
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Old August 27th, 2010, 04:06 AM   #24 (permalink)
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It defines believe how Samsung could make such a mess of USB connection to their phone. For me it completely spoils what is otherwise a decent phone.
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Old August 31st, 2010, 03:05 AM   #25 (permalink)
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Originally Posted by DroidRick View Post
Success, finally!

...
-I put the I9000 into debug mode for USB connections (not sure if I need this now).
....
)
Here is the key.
USB mode works fine in debug mode.
You can find it at settings/applications/development/
(Hope, I remember well, my phone is in hungarian language)

Sanci
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Old August 31st, 2010, 07:42 AM   #26 (permalink)
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Originally Posted by ogami_ito View Post
You can download Kies, tell it to re-download the drivers, and then manually install the drivers from the USB drivers folder which is inside the Kies application folder.
Thanks for this great post. Shame on somebody that it should be this difficult. My brain's a bit fried but I'll try to make sense. I just want to connect a Galaxy S as mass storage. Got your point about setting the USB mode and mounting. But my Windows XP 32-bit says there's a problem with the driver, and indeed there appears to be no driver assigned to the device. I have the latest version of [spit]Kies[/spit] and downloaded the latest USB drivers through it. But in the Samsung/USB Drivers folder there are all sorts of weird names mostly starting with S, Simmental, Siberian, Swallowtail. Which one do I need? Thanks for any help.
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Old August 31st, 2010, 08:23 AM   #27 (permalink)
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Quote:
Originally Posted by Sanciman View Post
Here is the key.
USB mode works fine in debug mode.
You can find it at settings/applications/development/
(Hope, I remember well, my phone is in hungarian language)

Sanci
Hi,

What are you able to do in debug mode? Can Kies flash in this mode? I know you can attach Panda PC Suite (which sucks but hey...it works) in debug mode. You cannot use Odin though. So...what good is this?
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Old August 31st, 2010, 08:28 AM   #28 (permalink)
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Originally Posted by bind00 View Post
Thanks for this great post. Shame on somebody that it should be this difficult. My brain's a bit fried but I'll try to make sense. I just want to connect a Galaxy S as mass storage. Got your point about setting the USB mode and mounting. But my Windows XP 32-bit says there's a problem with the driver, and indeed there appears to be no driver assigned to the device. I have the latest version of [spit]Kies[/spit] and downloaded the latest USB drivers through it. But in the Samsung/USB Drivers folder there are all sorts of weird names mostly starting with S, Simmental, Siberian, Swallowtail. Which one do I need? Thanks for any help.
YOu seem to have problem worse than me. I can at least connect in mass storage mode.

BTW, you don't need Kies, or the Samsung drivers AT ALL for mass storage mode. YOu need some sort of USB Mass Storage Device driver that works on your system. But that is not specific to the SGS. So if none of the drivers are working, I would offer this generic advice:


1. Use this tool that I found out about yesterday: CCleaner registry cleaner.
2. Go into install software, and get of all non-used USB device programs like Nokia PC Suite (which is only slightly better than Kies BTW)
3 Reinstall Windows. Sorry... it sucks.
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Old August 31st, 2010, 08:47 AM   #29 (permalink)
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Originally Posted by ogami_ito View Post
You seem to have problem worse than me. I can at least connect in mass storage mode.
Argh!
That's not what I wanted to hear!

It was working with Kies a couple of days ago but then it went into this crazy repeating MTP crash thing yesterday. I tried deleting Kies, just using the driver installation but no dice. I'll have a go at clearing out any registry residue. Should be OK as I have another mass storage device working right now.

Thanks for your reply.
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Old August 31st, 2010, 12:10 PM   #30 (permalink)
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Quote:
Originally Posted by bind00 View Post
Argh!
That's not what I wanted to hear!

It was working with Kies a couple of days ago but then it went into this crazy repeating MTP crash thing yesterday. I tried deleting Kies, just using the driver installation but no dice. I'll have a go at clearing out any registry residue. Should be OK as I have another mass storage device working right now.

Thanks for your reply.
Bind, you don't have to do anything as extreme as Ogami is recommending (re-installing Windows).
Scroll back up to my solution and find the driver that I mentioned.

Uninstall Kies first. It's a disk hog and not necessary.
Then install the driver I mentioned.

For the first time you can go into Mass Storage mode while in debug mode.
Since making my first connection I have turned off debug mode and it's working fine.

It took a long time for me to figure everything out, but it's working now.

Good luck!
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Old August 31st, 2010, 12:39 PM   #31 (permalink)
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I dont know if this has been mentioned before but:-

Kies doesnt find my phone if my default Home app is LauncherPro. I have to revert to the suppled Home app, TwLauncher, and Kies finds the phone no problem
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Old August 31st, 2010, 02:56 PM   #32 (permalink)
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Thanks DroidRick

That advanced the cause some way (although never underestimate your correspondent's ignorance. It took another half an hour to figure out how to put the damn thing into debug mode (Settings->Applications->Development->USB debuging, in case anyone else is listening)).

This at least meant that Windows acknowledged that the device was connected. Before it was completely ignoring it. But it's still saying that there's a driver error. The drivers you quote are installed without Kies (which I agree, at 216MB, is a hog).

If I follow the driver update pop-ups and choose to select the location myself I come back to my earlier question. Which driver should I chose? Under Program Files/Samsung/USB Drivers there are 19 folders named Simmertal, etc. Which of this obscure names am I supposed to choose? And how the hell am I supposed to know?

It just goes to show how much I take for granted my PC knowledge when I get so horribly lost on a new system.

Quote:
Originally Posted by philu View Post
I dont know if this has been mentioned before but:-

Kies doesnt find my phone if my default Home app is LauncherPro. I have to revert to the suppled Home app, TwLauncher, and Kies finds the phone no problem
I don't really understand what you're saying but it sounds like this is something for a new thread.
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Old August 31st, 2010, 03:07 PM   #33 (permalink)
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OK, I get it. Don't choose the driver location myself. Let Windows do it - just this once. That worked.

I don't quite understand where it found the driver though. From the list of folders I mentioned. Or from somewhere else altogether, in which case what's the point of installing the drivers in the first (17th, actually) place.

Main thing is, it works.
Thanks all.
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Old August 31st, 2010, 06:45 PM   #34 (permalink)
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Hey i have a problem along the same lines.

First time i install kies and connect my galaxy it will connect, but next time i connect it kies says connecting but never connects. so i looked in device manger and my galaxy appears there as GT I9000. I decided close kies and to uninstall the drivers and disconect my usb, i start kies again plug in the phone, drivers install and kies connects.

i know i can keep doing this but its a pain in ass

any idea?
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Old August 31st, 2010, 08:55 PM   #35 (permalink)
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Quote:
Originally Posted by bind00 View Post
Thanks DroidRick

...The drivers you quote are installed without Kies (which I agree, at 216MB, is a hog).
You're welcome!

I did the full Kies install and it was more than 2G, (yes you read that right).
I ended up re-formatting my hard drive to get rid of all of it.
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Old September 1st, 2010, 05:20 AM   #36 (permalink)
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Hi,

What are you able to do in debug mode? Can Kies flash in this mode? I know you can attach Panda PC Suite (which sucks but hey...it works) in debug mode. You cannot use Odin though. So...what good is this?
As I see - regarding the mentioned problems with connecting your SGS to XP - putting your phone in debug mode if there is a problem, the software tries to find what is wrong and correct the mistakes.
Anyway, I spent hours to find out, why my SGS is not connecting to my pc, and right after I enabled debug mode, found it immediately and works fine since then.
Thats all I need and wanted to solve.

Sanci
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Old September 1st, 2010, 02:18 PM   #37 (permalink)
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Quote:
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Quote:
Originally Posted by philu
I dont know if this has been mentioned before but:-

"Kies doesnt find my phone if my default Home app is LauncherPro. I have to revert to the suppled Home app, TwLauncher, and Kies finds the phone no problem
"


I don't really understand what you're saying but it sounds like this is something for a new thread.
I dony really understand what you dont understand so I will re-phrase it:-
I cant connect my SGS and Kies when i'm using LauncherPro. But so long as I revert to TwLauncher then I dont have this problem. I would guess this applies to all SGS's
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Old September 2nd, 2010, 08:06 AM   #38 (permalink)
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@ ogami_ito
Thank you for explaining all the necessary steps for USB connection in mass storage with a PC. I did just as you sated....and it worked PERFECTLY !!!
Just so others will now know.....THIS is the way to do it properly !

You said....."2. How to connect in mass storage mode.
This will allow you to connect in such a way that your computer will see the Galaxy as a USB storage device, so you could put (or take from) music and pictures on the device. Some people have problems with this, but I suspect that most of the time, people just don't know the steps. To connect this way, connect with USB cable to PC. If you set the USB mode to "Ask", then it should have a pop-up in the home screen where you select "Mass Storage". Now here is a step I think some people may miss. Go to the status bar. There will be a message saying USB Connected. In THAT message (if you connected in mass storage mode, it will say "Select to Copy Files to/from computer". You need t oselect this. Then push the button that says "Mount". Then wait 5 seconds."
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Old September 2nd, 2010, 08:22 AM   #39 (permalink)
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I downloaded something called automount and this works too.
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Old September 2nd, 2010, 03:45 PM   #40 (permalink)
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Quote:
Originally Posted by LateNiteMike View Post
@ ogami_ito
Thank you for explaining all the necessary steps for USB connection in mass storage with a PC. I did just as you sated....and it worked PERFECTLY !!!
Just so others will now know.....THIS is the way to do it properly !

You said....."2. How to connect in mass storage mode.
This will allow you to connect in such a way that your computer..."
Glad you got yours working Mike.
I assume you are using Win7 or installed some USB drivers?
Because if you don't, Ogami's steps won't work. You NEED the USB drivers.

I tried his steps and they didn't work (Win XP). It wasn't until I installed the correct USB drivers, that I could get it to work as Mass Storage.
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Old September 12th, 2010, 03:36 PM   #41 (permalink)
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Getting back to you DroidRick....with an in-depth follow up.

It seems like you did manage to get things to work for you...and that's great.
However I'm not sure you needed to install any drivers...because I'm using Win XP also and didn't install any.
My XP version is (old) 2002, with Service pack 2. That's it.

Now....I'm going to detail...step by step....what I did that worked for me without installing any (new) drivers. Here goes....
With your Device (SGS smartphone) turned on....and your PC turned on and using XP...perform these steps.


The following steps are done on your device...
1.) In 'Settings' open 'About Phone'.
2.) In 'About Phone' press on 'USB settings'.
3.) Select 'Ask on connection'.
4.) Hit 'Back key' twice to go back to 'Settings'.
5.) Connect your device to the PC with the USB cable that came with your device.
6.) A window will pop up on your device screen.
7.) Select 'Mass storage'.
8.) Pull the Notifications screen down and...Press on 'USB connected'.
9.) A pop up will appear.
10.) Choose 'Mount'.
11.) In 'Settings' select 'SD card and phone storage'....and then down in 'Internal SD card' select 'Mount SD card'.
12.) On your computer (in XP)...open 'My Computer'.
13.) In 'My computer' double left click on 'Removable Disk (G).
You will then see all of your files that are on the Internal SD card of your device. You can then drag and drop files to your PC.

When you are finished transferring your files then go back to your SGS...into 'SD card and phone storage'...and Press on 'Unmount SD card'.
Then pull down the Notifications screen and Press on 'Turn off USB storage'.
A pop up window will appear. Select 'Turn Off'.
Done.....
Whew !!! I know this works because I just followed my own instructions and IT WORKED...again.
So, I worked through making this list and checking that it works...and it's 3am. So, that's all folks....I'm going to bed !
I hope this set of specific instructions works for all who try it on their SGS. It should,...and will perhaps work on other Andriods as well.
Cheers !
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Old September 12th, 2010, 10:13 PM   #42 (permalink)
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Thanks for getting back to me finally Mike.

When I connect now I just basically need to:
1. Connect the cable from SGS to PC
2. Pull down menu on home screen and mount the USB connection.
(I have the settings set, not to ask on connection, just do USB)

That's it!
When I'm finished, I do it in reverse.

Your steps are basically the ones people should follow when trying to connect to a PC with WinXP for the first time.
Having said that, I am sure some will need to install USB drivers for the Android as I did.

The reason I say this is because I followed your procedure when I was trying to make a connection and it didn't work (on two WinXP PC's).
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Old September 13th, 2010, 05:50 AM   #43 (permalink)
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Quote:
Originally Posted by DroidRick View Post
Thanks for getting back to me finally Mike.

When I connect now I just basically need to:
1. Connect the cable from SGS to PC
2. Pull down menu on home screen and mount the USB connection.
(I have the settings set, not to ask on connection, just do USB)

That's it!
When I'm finished, I do it in reverse.

Your steps are basically the ones people should follow when trying to connect to a PC with WinXP for the first time.
Having said that, I am sure some will need to install USB drivers for the Android as I did.

The reason I say this is because I followed your procedure when I was trying to make a connection and it didn't work (on two WinXP PC's).
You're absolutely correct regarding your short steps to setup a USB connection to a PC (with XP). I thought surely there must be a quicker way to perform this task...and you have it. I tried it and it works.
My hat's off to you DroidRick, good work !


Hopefully we've boiled this down to the point to where any newbie can now get their USB setup and going with minimum hassle.
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Old September 19th, 2010, 12:11 AM   #44 (permalink)
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I dont know if this has been mentioned before but:-

Kies doesnt find my phone if my default Home app is LauncherPro. I have to revert to the suppled Home app, TwLauncher, and Kies finds the phone no problem
how do i revert backk??? im using LauncherPro and i cant find touchwiz anywhere
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Old September 19th, 2010, 04:03 AM   #45 (permalink)
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how do i revert backk??? im using LauncherPro and i cant find touchwiz anywhere
Hey,

Download Home switcher. Makes switching between launchers very very easy. Its a little program, but is very necessary for anyone , for whatever reason, who uses or wants to try out multiple launcher programs.

On another note, I'm now at my parents home. I'm going to download kies onto their computer and see if I can connect in Kies mode, as I was not able to do this at all on my computer. I really was hoping someone would have expert advice on how to troubleshoot the driver situation for my phone on this computer (and what I'm having is a serious driver issue)
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Old September 19th, 2010, 05:16 AM   #46 (permalink)
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Hey,

Download Home switcher. Makes switching between launchers very very easy. Its a little program, but is very necessary for anyone , for whatever reason, who uses or wants to try out multiple launcher programs.

On another note, I'm now at my parents home. I'm going to download kies onto their computer and see if I can connect in Kies mode, as I was not able to do this at all on my computer. I really was hoping someone would have expert advice on how to troubleshoot the driver situation for my phone on this computer (and what I'm having is a serious driver issue)
thank youuuuuu!!! i reconnected to kias on tw and it works now. with launcherpro not so much. as for the kias issue, i havent had a problem yet.. but i did get a brand new computer w/ windows7 and it kinda installed everything for me.
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Old October 15th, 2010, 10:08 AM   #47 (permalink)
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Hi I have been having the same problem as many others getting into Kies.

Here is what I did (Windows 7 32 bit)

Uninstalled Kies

Downloaded a new version of Kies and installed it.

Turned on USB degging mode and connected the phone

All drivwers were then installed but I got a message that Kies could not connect in debugging mode.

Switched off debugging mode.

Then reconnected however I still got the "Connecting" and I never actually connected.

So I downloaded and installed the drivers from here Samsung Galaxy S Windows Driver - download tag - Softpedia as posted by ogami_ito

I reconnected and everything works
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Old October 16th, 2010, 07:45 AM   #48 (permalink)
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I am hoping someone will have some insight for me.

I have always been able to connect to Kies without problem. I found it slow and awkward but I always worked for me. I presumed I was one of the lucky ones.

Yesterday all that changed. Having read that FroYo could be available to me any day now (I am in Ireland) I plugged it in to check if the update was available. The problem I am facing is that when I plug the phone in and select Kies usb mode the phone starts trying to connect but never does. It seems to continually restart the MTP application.

I tried resetting TwLauncher as my default home launcher as I was trying out both LauncherPro and ADWLauncher.

In fact, installing the above launchers are the only major changes I have made to the phone since I was last able to connect ( maybe 4 weeks ago)

My Kies version is 1.5.1.10074_75 - I have read that this version should work.

Perhaps I should uninstall Launcher Pro and ADW Launcher Pro?
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Old October 17th, 2010, 12:15 PM   #49 (permalink)
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A solution has been found:
[Solution / Tutorial for Galaxy S i9000] MTP Application crashing

I can now connect to kies successfully again
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Old October 18th, 2010, 09:29 PM   #50 (permalink)
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2. How to connect in mass storage mode.
This will allow you to connect in such a way that your computer will see the Galaxy as a USB storage device, so you could put (or take from) music and pictures on the device. Some people have problems with this, but I suspect that most of the time, people just don't know the steps. To connect this way, connect with USB cable to PC. If you set the USB mode to "Ask", then it should have a pop-up in the home screen where you select "Mass Storage". Now here is a step I think some people may miss. Go to the status bar. There will be a message saying USB Connected. In THAT message (if you connected in mass storage mode, it will say "Select to Copy Files to/from computer". You need to select this. Then push the button that says "Mount". Then wait 5 seconds.



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