I have the same problem, problem is Sasktel told me that I'd have to send it in for repairs, which means waiting 4 weeks for the phone to come back. Furthermore if they can't reproduce the issue in the shop, they send it back to me as is and charge me $25... some warranty eh... this is kind of ridiculous, I basically have to wait for the problem to get worse (assuming it does), or I just take a chance on a loaner phone with a month, and a possible $25 hit with no phone improvement...
I have the same problem!
I did a factory rester, removed batterie and sim card for 5 minutes, unmount the internal card since and I don't have an external one
It still do it! and its random, sometime I can use it for an hour without any problem, then it starts to give me a hard time..
i see im not the only one. im really pissed off with this problem. Ive had the phone for 2 weeks. It had been working perfect until today that started doing the same thing as described here. I cant return the phone since i bought it from europe and im in the us. This is really frustrating because it seems to be a hardware issue
I have same issue with Galaxy S. Menu button works sometimes for a few minutes to a few days and other times not at all. At times it will flash on and off and the keyboard will pop up.
I will go through the various fixes suggested here but it sounds like a hardware problem and one Samsung is not acknowledging. Worse they will not fix the phone as it was bought outside Canada while I was travelling.
Device(s): Samsung Galaxy Gio (GT-S5660) running version 2.2.1
Carrier: Not Provided
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Same problem in galaxy gio
I have a samsung galaxy gio (S5660) running version 2.2.1. Its been only two months since I got this phone. N all of a sudden, a couple of days back, I was using the native youtube app, n it was like my menu button went into tonic spasms.. Several bursts of d menu button n even d back button.. But mostly its as if d menu button has been pressed n held, activating d "search" feature. Been really difficult since then.. I think its happening more with android market n google maps n youtube.. can't be sure. Didn't notice any relation to my downloading of any specific application.. I even tried d *#*#2663#*#* option suggested above n for a short time d problem goes away but comes back again. Am thinking of doing a factory reset of my phone but am worried about losing my phone contacts n text messages. Can anyone help with this? Or at least direct me to a thread where I can look into how to back up msgs n contacts..
I bought a GT-S5660 phone last week from Singapore. Unfortunately the Back Key is not working now. Once in a while it starts working but it is last in few minutes. I did factory reset, upgrade android OS to 2.3.4, and tried that code (*#*#2663#*#*) as well. But still it doesn't work. Can somebody confirm whether this is a firmware issue or Hardware issue. This phone or parts not available in Sri Lanka. I'm in very unfortunate situation now.
I purchased a Samsung S i9000T last week which came with Eclair. Everything worked fine for a couple of days; suddenly "back" button broke.
I followed the suggestion of doing a *#*#2663#*#* which seemed to fix the problem for a few days. I decided to upgrade to Froyo using Kies since I guessed earlier versions might be a little buggy.
Today the problem suddenly reappeared. To make things worse I tried again with *#*#2663#*#* touch firmware, which seemed to broke the "menu" key as well. So now, neither "back" nor "menu" buttons are working.
I'm a fan of Android and truly liked Samsung but now I question myself if that was the right decision compared to the iPhone.
I'm having the same issue: randomly, my phone will act like I'm hitting the menu button frantically. It didn't start until I upgraded to gingerbread (my wife has the same phone bought at the same time and hasn't upgraded it at all from 2.2, and doesn't have this problem).
I tried dialing *#*#2663#*#*, but I just got a busy signal (maybe I have a different carrier -- uscellular?). I looked for other ways to upgrade the firmware but couldn't find anything I trusted. I took out the battery and the SD card (my version doesn't have a sim card), but that didn't help either.
I am also having the related problem of my phone taking screenshots when I hit the power button. I know that power + menu is supposed to take a screenshot, so I'm guessing this is happening when the phantom menu button is triggering. This really starts to be a problem when I need to turn my phone off, but can't because it just keeps taking screen shots. Pressing the back button sometimes helps; it seems to stop the menu button panic and lets me turn off my phone.
I have a similar problem... neither my menu nor back keys will work at all! I've done the code, but it freezes when I try to update TSP FW Update! It makes my phone pretty much useless! I've reset the phone and I've even flashed the stock rom again! Nothing works!
Most of us are still wondering if this issue is software or hardware related. Like I've stated earlier in similar threads, I have a Galaxy Gio (GT-S5660) running Gingerbread 2.3.3. It suffers from the exact same issue; BACK button being "phantom-locked" so that pressing HOME button (in the middle) takes screenshot instead of getting me to my home screen. Can't wait till Samsung releases further Gingerbread versions (eg. v2.3.5) so that I can see if they will have worked this sh*t out. Till then, this phone is mostly just a huge annoyance.
The Samsung Galaxy S was announced in March of 2010 was a high-end feature packed phone during its day. This was the start of Samsung's global takeover and although this particular phone saw many iterations and variants here in the state and ov... Read More