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Old September 19th, 2010, 06:39 PM   #1 (permalink)
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Question turns off intermitantly

my phone turns off, for no reason. Does anybody konw why?? I read that it could be the SIM card not in all the way, so I tried that... and that didn't help. Any other suggestions.

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Old September 20th, 2010, 11:04 AM   #2 (permalink)
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I have this problem also. I can't use the built-in alarm as I don't trust it. It seems that once in three times I go to use the phone after a few hours, it will be powered-off.
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Old September 20th, 2010, 11:08 PM   #3 (permalink)
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Money

Ya, mine hasnt died though the night yet... mainly I think because I have it plugged in. I think I will return it, I'm not pleased at all. I bought it outright... definately NOT worth the money. I idea of it is great. I can use it too read and pass time between classes... and enjoy the variety of apps for it. If not for this issue I would love this phone.
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Old September 21st, 2010, 01:25 AM   #4 (permalink)
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I was asking this on another forum.

(Galaxy S, I9000 freezing/locking up? - Samsung Galaxy S Forum)

Mine is a Hong Kong bought i9000 international version. For the last 2 days it has been fine. I've been updating programs and I don't know if one of the programs fixed itself and hence the problem. I have no clue to the root cause though someone else mentioned it was due to a weather app. I haven't uninstalled any applications until recently, but before that it already stopped freezing for the last 2 days. I'll watch it a few more days to see if the freezes/lockups come back.

Someone else reported it happens to them on their South East Asia version of the phone. I wasn't sure if it was due to a specific firmware change because under my Settings>About phone>

I have the following.

Firmware version: 2.1-update1
Baseband version I9000ZSJH2
Kernel version 2.6.29 jsoh.oh@SE-S506 #2
Build number ECLAIR.ZSJH1

Previous to me updating the phone via Kies, the build number was just ECLAIR. the ZSJH1 didn't exist in the name. Prior version still had freeze/lockup issues however.
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Old September 21st, 2010, 07:10 PM   #5 (permalink)
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Great, I think I jinxed it. Was wasting time playing Robo Defense and it crashed after I beat level 40. Pretty much right afterwards. There goes my uptime.
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Old October 6th, 2010, 01:00 PM   #6 (permalink)
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Default Galaxy S keeps turning off - crashing - shutting down!

Hello All

I’ve had my phone since Sept 18 and I do love it…when it’s not in a coma! I put the phone in its carry case and when I took it out it was “off”. Press the ON/OFF button…nothing. Finally I figured out that if I held the ON button down for 10 seconds the phone would “restart”. It does this constantly. It never charges properly because it keeps going coma during the charge and nothing happens…it’s like it’s crashing. I loaded the latest firmware…still does it. I wiped the phone…still does it. Do a Google search for “Galaxy S shuts down!” or “Galaxy S turns off!” Tons of people are having this issue.

So, what’s wrong and when can we expect a patch or fix! I can’t have a phone that crashes on me. I am missing important calls, text and I can’t babysit it while it charges! Mine seems not to crash if I keep waking it up constantly, but, put it on the bedside table to charge…no way, it’ll never happen! Within 20 minutes it has crashed into a coma.

Husband is taking it back to Best Buy, Cambie Street, Vancouver today, but I see that many people are on their 2nd or 3rd phone and it’s still happening. I’m wondering why this hasn’t gone public as it is a really serious flaw in the phone! Answers anyone? Help! Like I said, I love the phone but as it stands now I can’t keep it if it won’t stay on!

I've read posts from lots of people who are thinking it's one app or another, a screen saver, GPS and so on. My phone has done this out of the box, so I really don't think it's an app. The only thing we all seem to have in common is that it happens when the signal strenght is low. At home I only get 1 or 2 bars and it "seems" to happen at home 99% of the time. I have not noticed it happen when I am in town, or where there is stronger reception.

Why, how or what would cause this to happen? I've always loved my Samsung phones but this just stinks. I'll keep reading and have posted this on the Facebook Samsung Fan site. Hope it's fixed soon...can I really be saddled with this dud for the next 3 years! My contract is with BELL!

Ok sorry this is long.

TL in BC

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Old October 6th, 2010, 11:23 PM   #7 (permalink)
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Quote:
Originally Posted by Lookieloo View Post

Hope it's fixed soon...can I really be saddled with this dud for the next 3 years! My contract is with BELL!

I have noticed on a lot of forums that it's usually the BELL subscribers that bear the brunt that is the phone 'auto-switchOff'. I believe the model customized for them might have been inducted with this issue somehow.

Perhaps you could ask someone using a different variant of this phone tied to another Provider, and see if they face the same problem?
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Old October 15th, 2010, 11:22 AM   #8 (permalink)
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On one hand I am glad that I am not the only one having troubles with my Bell Galaxy S, on the other hand I am sad that it wasn't just one defective phone that could be easily replaced or fixed. I am now on my 2nd galaxy s, I have had it less than 2 days and it has already turned off twice by itself. Meanwhile my original phone (which I haven't sent back to bell yet) has been up the whole time since I took out the sim card.
What gives? I see plenty of questions out there but not a lot of answers or solutions. I don't blame Bell, but samsung doesn't seem to want to deal with it. Is it Samsung, Android, Bell, all the above?
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Old October 28th, 2010, 08:19 PM   #9 (permalink)
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ive had mine for 2 months and it just started doin this several times today! i too am with bell. what the hell?!?!
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Old November 1st, 2010, 07:28 PM   #10 (permalink)
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it stopped freezing for a few days, and now its starting again. i really dont get it?!?! there has to be more info on this.. i tried a factory reset, wiped my internal memory clean. someone help
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Old November 3rd, 2010, 08:27 AM   #11 (permalink)
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I got a set from Singapore last month and the phone has been working fine so far (knock on wood). Maybe it really is a carrier issue?
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Old November 3rd, 2010, 02:16 PM   #12 (permalink)
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its happened to others that arent in bell or even in canada. seems to happen in low coverage areas. i havent froze in a few days now so ill see what happens. apparently samsung is aware of this issue.

check this:
Samsung Galaxy S - Phone Randomly Shuts Off
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