October 9th, 2010, 10:34 PM
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Join Date: Oct 2010
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Help! Kies won't recognize my Galaxy S
I've looked at the other threads, don't see quite this issue
-Windows XP Pro fully patched to SP3 running on Toshiba Satellite P104.
-Loaded and installed Kies, direct DL from Samsung Website, supposed to be latest version as at 10/10/2010.
-When I connect the phone, I have it set to prompt for type of connection. I select Kies, and it immediately shows "MTP Application, screen flashes, shows "initializing" with 4 dots running. Screen then flashes, and it says the same thing over and over.
-Windows Device Manager shows MTP Application supposedly working and installed under "Portable Devices"
-Kies shows "connecting to device" forever, then quits and never connects to device.
-Immediately I unplug the USB from the phone (only way to quit the cycle, pressing the home screen key does not do anything) Windows immediately prompts and says "Windows has installed device drivers but they may not work until you reboot your computer.
-Naturally I reboot my computer (have done several times, and with the phone connected to various different USB ports, and checking to make sure a flawed driver is not lurking in device manager, it doesn't show one there).
--Note: The phone DOES connect in Storage and Internet mode, just fine. It only does this if trying to connect in Kies mode, or in Media Player mode.
ALSO, this phone DID connect to Kies at my ex workplace just fine, so it seems unlikely it's the phone. I never had tried to connect to this laptop, only since I lost the job and am at home for awhile.
So.............. Can anyone assist me with how to get the computer to properly load the correct drivers so that it will recognize my Galaxy S?