Go Back   Android Forums > Android Phones > Samsung Galaxy S

Get excited for the Samsung Galaxy S5! Find everything you need and discuss it in our Galaxy S5 Forum!

test: Reply
 
LinkBack Thread Tools
Old January 16th, 2011, 12:17 PM   #1 (permalink)
New Member
Thread Author (OP)
 
Join Date: Dec 2010
Posts: 9
 
Device(s): Samsung Galaxy S
Carrier: Not Provided

Thanks: 0
Thanked 1 Time in 1 Post
Question backing up the contacts through kies not working for my samsung galaxy S

I have a new Galaxy S - GT-I9000 (FROYO.DDJP6).
Kernel ver 2.6.32.9 - root@SE-S605 #1

I had updated to Froyo using Kies ver 1.5.3.10103_102

I had taken the backup of my contacts etc. and all these are still showing on my PC.

I had added some more contact during the past month and was wanting to take a fresh backup of the contacts.

Now when I connect my phone using kies and select contacts backup, I am getting the following error

"Failed to load, due to error."

What can I do?

I have tried a lot of apps from the market but none is able to take a backup of the contacts stored on the phone, they all access the synced contacts of google, etc and those on the SIM but none can access the phone memory.

I definitely need to backup my contacts... can anyone explain what would be error?

rjagga is offline  
Reply With Quote
sponsored links
Old January 16th, 2011, 12:26 PM   #2 (permalink)
GG1
Member
 
GG1's Avatar
 
Join Date: Oct 2010
Location: Montreal Canada
Posts: 219
 
Device(s): SGS, HTC Inc S, SGSII / Bell Mobility
Carrier: Not Provided

Thanks: 2
Thanked 33 Times in 30 Posts
Default

I don't know exactly what the problem is with Kies but I would uninstall it completely and install Kies 2.0 Aside from backing up your contacts thru Kies and Google, you can also easily back them up to your sd card.
GG1 is offline  
Reply With Quote
Old January 18th, 2011, 11:10 AM   #3 (permalink)
Junior Member
 
Join Date: Jan 2011
Location: UK
Posts: 52
 
Device(s): Samsung Galaxy S v2.2
Carrier: Not Provided

Thanks: 1
Thanked 1 Time in 1 Post
Default

Quote:
Originally Posted by rjagga View Post
"Failed to load, due to error."
I get exactly the same error with Kies 1 and Froyo. It worked before the update though. You don't have an Orange handset do you?
wobble99 is offline  
Reply With Quote
Old January 23rd, 2011, 12:55 PM   #4 (permalink)
New Member
Thread Author (OP)
 
Join Date: Dec 2010
Posts: 9
 
Device(s): Samsung Galaxy S
Carrier: Not Provided

Thanks: 0
Thanked 1 Time in 1 Post
Default

Mine is unlocked international version...

I am using Vodaphone as the operator currently
rjagga is offline  
Reply With Quote
Old January 23rd, 2011, 01:00 PM   #5 (permalink)
New Member
Thread Author (OP)
 
Join Date: Dec 2010
Posts: 9
 
Device(s): Samsung Galaxy S
Carrier: Not Provided

Thanks: 0
Thanked 1 Time in 1 Post
Default

when i try to upgrade my kies it says latest version...

where do i get kies 2.0?
rjagga is offline  
Reply With Quote
Old January 23rd, 2011, 01:14 PM   #6 (permalink)
GG1
Member
 
GG1's Avatar
 
Join Date: Oct 2010
Location: Montreal Canada
Posts: 219
 
Device(s): SGS, HTC Inc S, SGSII / Bell Mobility
Carrier: Not Provided

Thanks: 2
Thanked 33 Times in 30 Posts
Default

Try here Samsung Apps

Make sure you first uninstall Kies 1.5 completely
GG1 is offline  
Reply With Quote
Old January 24th, 2011, 11:22 AM   #7 (permalink)
New Member
Thread Author (OP)
 
Join Date: Dec 2010
Posts: 9
 
Device(s): Samsung Galaxy S
Carrier: Not Provided

Thanks: 0
Thanked 1 Time in 1 Post
Default

i uninstalled existing kies...
installed kies 2.0
connected the phone and still it cannot read the contacts...
now the error is "Cancel task in progress"

infact now i am getting this error for all media access - contacts, music, video and photos...
rjagga is offline  
Reply With Quote
Old January 29th, 2011, 06:14 AM   #8 (permalink)
New Member
 
Join Date: Jan 2011
Location: Mumbai
Posts: 1
 
Device(s): Samsung Galaxy S I9000
Carrier: Not Provided

Thanks: 0
Thanked 0 Times in 0 Posts
Default Alternate solution to backup contacts on Galaxy S I9000

People, I have also been stuck with the same issue of kies not able to backup my contacts.
tried various combinations of kies' different versions.. but nothing has worked..

found out another way to backup contacts..

go to to contacts -> press left lower key to select "Import/Export" -> select "Send namecard via" -> "Select all" -> press "Send" -> select ur options -> and you will recieve vcf format file

you can load this in windows address book or outlook

I send contact via gmail.. and loaded in windows address book.. was able to back up entire contacts

It can be a stop gap till Samsung Guys fix the issue..

I have emailed them about it.. got a standard reply of we will get back.. got a lame call from a "tech" person.. who didnt even understand the issue and hungup vn i raised my voice !!

Hope this helps..

Regards

Mitesh L Gala
MiteshLGala is offline  
Reply With Quote
Old February 7th, 2011, 01:35 PM   #9 (permalink)
New Member
 
Join Date: Feb 2011
Location: Dublin
Posts: 1
 
Device(s): Samsung Galaxy S (Froyo)
Carrier: Not Provided

Thanks: 0
Thanked 0 Times in 0 Posts
Default

Hi,

Samsung Galaxy S, PDA:JPA/PHONE:JPP/CSC:JP7 (VDI)
Kies 2.0.0.11014_49
Windows 7 Ultimate (32bit)
Fedora 14 (32bit) [no Kies]

I tried to raise the same issue with both Vodafone (Ireland) and Samsung. Haha... Those people who replied have not clue what I was talking about. Both companies asked me to send the mobile to them Basically lammers. I asked them to pass this to their developers, but they also does not understand the word "escalation"
I do not believe Samsung developers do not read those posts. That would prove their lack of interest.

I tried to troubleshoot the issue a little bit myself, but not great results. I believe the issue is somewhere in between the Kies drivers and contacts database.

Phone after a fresh restart.
Settings > Wireless and Network > USB settings > Ask on connection
After few connections with PC:
1. Phone switches to and displays Car mode in Notifications area.
2. Screen turns to landscape.
3. Kies does not connect and Windows does not see the phone storage.

Settings > Wireless and Network > USB settings > Mass storage
After few connections with PC eventually you can get "USB mass storage" prompt on the phone and phone storage will apear and can be mounted.

Changed back to Settings > Wireless and Network > USB settings > Ask on connection

After connecting a USB cable got "Select USB mode".
Selected Samsung Kies. Kies lanuched and got MTP Application Connected on the phone.
Phone appeared eventually and connected in Kies.
Clicked contacts and got nothing, but noticed Windows Auto-run window. Changed all the options for GT-I9000 to "No action" and closed the promped.
Now in contacts I get "No response from the device..." error message. Clicked OK. Contacts in Kies stay blank.

From Kies also:
Tried to export Contacts and got "Device not responding" error.
Tried to export Schedule and got "Device not responding" error.
Tried to export Memo and got "There is not Memo available to transfer" message.
Tried to backup Contacts and got the error and blank Contacts page again.

"An unexpected error prevented the data from backijng up" when tried to backup with Kies.


When trying to connect in Fedora 14 as a USB mass storage I got this:
[ 383.229028] usb 4-1: new low speed USB device using uhci_hcd and address 2
[ 383.292075] hub 4-0:1.0: unable to enumerate USB device on port 1
[ 385.357029] usb 4-1: new low speed USB device using uhci_hcd and address 3
[ 385.419086] hub 4-0:1.0: unable to enumerate USB device on port 1
[ 386.456029] usb 4-1: new low speed USB device using uhci_hcd and address 4
[ 386.518064] hub 4-0:1.0: unable to enumerate USB device on port 1
[ 388.371034] usb 1-5: new high speed USB device using ehci_hcd and address 8
[ 388.485939] usb 1-5: New USB device found, idVendor=04e8, idProduct=681d
[ 388.485945] usb 1-5: New USB device strings: Mfr=1, Product=2, SerialNumber=3
[ 388.485950] usb 1-5: Product: SAMSUNG_Android
[ 388.485953] usb 1-5: Manufacturer: SAMSUNG
[ 388.485957] usb 1-5: SerialNumber: 1000ccb884cd
[ 388.598562] Initializing USB Mass Storage driver...
[ 388.600599] scsi4 : usb-storage 1-5:2.0
[ 388.600827] usbcore: registered new interface driver usb-storage
[ 388.600833] USB Mass Storage support registered.
[ 389.606354] scsi 4:0:0:0: CD-ROM Android UMS CD-ROM 00 PQ: 0 ANSI: 2
[ 389.607215] scsi 4:0:0:1: Direct-Access SAMSUNG GT-I9000 0000 PQ: 0 ANSI: 2
[ 389.608119] scsi 4:0:0:2: Direct-Access SAMSUNG GT-I9000 Card PQ: 0 ANSI: 2
[ 389.614956] sr1: scsi3-mmc drive: 0x/0x caddy
[ 389.617124] sr 4:0:0:0: Attached scsi CD-ROM sr1
[ 389.623734] sr 4:0:0:0: Attached scsi generic sg4 type 5
[ 389.629801] sd 4:0:0:1: Attached scsi generic sg5 type 0
[ 389.631604] sd 4:0:0:2: Attached scsi generic sg6 type 0
[ 389.647330] sd 4:0:0:1: [sdd] Attached SCSI removable disk
[ 389.656040] sd 4:0:0:2: [sde] Attached SCSI removable disk
[ 395.382511] TCP lp registered
[gescape@grendel media]$ sudo mount /dev/sdd/ /media
mount: no medium found on /dev/sdd
[gescape@grendel media]$ ls
[gescape@grendel media]$ cd ..
[gescape@grendel /]$ sudo mount /dev/sdd/ /media
mount: no medium found on /dev/sdd
[gescape@grendel /]$ sudo mount /dev/sde /media
mount: no medium found on /dev/sde


What I found online:

Froyo Update for Galaxy S Fries Internal Storage
by FABSH on DECEMBER 19, 2010 · in ANDROID

There are reports that Samsung pulled the update to Android 2.2 ‚€œFroyo‚€Ě for the Canadian version of their Galaxy S phone (the Bell Vibrant) after reports of inaccessible internal storage after the firmware update with their official tool. Apparently Samsung is investigating the issue and has halted all distribution of Froyo updates to the Galaxy S.


Samsung pulls Froyo update for Bell's Vibrant after reports of fried internal storage -- Engadget

Samsung pulls Froyo update for Bell's Vibrant after reports of fried internal storage
By Chris Ziegler posted Dec 18th 2010 7:47PM

We have no idea why Samsung's having such a hard time delivering its overdue promised Froyo upgrades worldwide for the Galaxy S series, but it's not looking any easier for them this weekend: the only Canadian Galaxy S to get upgraded so far, Bell's Vibrant, has just had its update pulled. Seems a healthy number of users attempting the upgrade using Sammy's Kies desktop software ended up with inaccessible internal storage, which sucks for a variety of obvious reasons -- and that would be the apparent reason for the removal of the update. Here's the official statement:

"There have been intermittent issues reported during the firmware upgrade process with Kies for the Samsung Galaxy S i9000M series of phones. Samsung's development team is currently aware of this issue and working towards a solution. Accordingly, The firmware update feature, which affects the ability to upgrade to Android 2.2, is temporarily disabled until a solution is released. We apologize for the inconvenience."


Lads, sorry for a very long post, but I think people must know about the problems with Galaxy S and Android.
I am absolutely disappointed, to be honest with you. Adverts were promising the best smart on the market. After few months I truly believe it is the best crap on the market!!!
It looks to me that Samsung decided to push all the testing down to customers. Not the best way to decrease costs of design&development.
I am sure now, this is my last smart from Samsung.
gescape is offline  
Reply With Quote
Reply

Samsung Galaxy S
Current Rating:
Rate this Phone:

The Samsung Galaxy S was announced in March of 2010 was a high-end feature packed phone during its day. This was the start of Samsung's global takeover and although this particular phone saw many iterations and variants here in the state and ov... Read More



Go Back   Android Forums > Android Phones > Samsung Galaxy S
Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On



All times are GMT -5. The time now is 04:07 PM.
Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2014, vBulletin Solutions, Inc.