Go Back   Android Forums > Android Phones > Samsung Galaxy S

Get excited for the Samsung Galaxy S5! Find everything you need and discuss it in our Galaxy S5 Forum!

test: Reply
LinkBack Thread Tools
Old May 3rd, 2011, 11:03 PM   #1 (permalink)
Thread Author (OP)
Join Date: Oct 2010
Posts: 101
Carrier: Not Provided

Thanks: 16
Thanked 6 Times in 5 Posts
Angry How to set up Exchange mail account

One day, my Exchange mail account on my original Galaxy S 2.1 just disappeared. And I couldn't set it up again. So I upgraded to Froyo and tried setting up my mail account again.

At the Checking incoming server settings... stage, it kept returning with "Setup could not finish" "Unable to connect server". These are the exact words.

Thinking there is something wrong with my Exchange server, I took an iPhone. With both phones in my hands, I entered the exact same parameters, and the iPhone Exchange client worked!

Back to the Galaxy S, I tried other things:

a. I entered a non-existent server, that is a name that cannot be resolved, mydomain.netx, and the error message was the same.

b. I entered a working but not an Exchange web server, google.com, and the error message was the same.

c. I entered ibm.com as the Exchange server, and it came back with "Username or password incorrect. (Authentication failed.)" Oops, I have just given my password to IBM!

d. I entered my Exchange server (the one that worked with the iPhone) but purposely gave the wrong password. It returned "Username or password incorrect. (Authentication failed.)"

So it seems my Exchange server is responding alright. How can I get my mail account on Android to work?


AllThingsPure is offline  
Last edited by AllThingsPure; May 3rd, 2011 at 11:06 PM. Reason: Make it clearer
Reply With Quote
sponsored links
Old May 4th, 2011, 09:40 AM   #2 (permalink)
New Member
Sibben's Avatar
Join Date: Jul 2010
Posts: 11
Device(s): Samsung Galaxy S
Carrier: Not Provided

Thanks: 1
Thanked 0 Times in 0 Posts

I'm having this issue as well preventing me to use exchange but no one seems to know how to fix it. In my office people with iPhones and HTCs use it without problems. The only solution is a third part mail app but that sucks.
Sibben is offline  
Reply With Quote

Samsung Galaxy S
Current Rating:
Rate this Phone:

The Samsung Galaxy S was announced in March of 2010 was a high-end feature packed phone during its day. This was the start of Samsung's global takeover and although this particular phone saw many iterations and variants here in the state and ov... Read More

Go Back   Android Forums > Android Phones > Samsung Galaxy S
Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

All times are GMT -5. The time now is 10:56 PM.
Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2014, vBulletin Solutions, Inc.