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Old December 12th, 2011, 12:42 PM   #1 (permalink)
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Default I'm not getting newer update than 2.3.3!?

I'm trying to use Kies to update my Galaxy S but it's saying I got the latest, last time Kies gave me an update it was 2.3.3. I sent samsung an e-mail and they just said I should be able to update to 2.3.5 now either through Kies or update on the phone itself - but it's not giving my any update!

What can I do? Samsungs crappy support system won't let me reply but only create a new support issue which will take forever to answer and I'll probably just get same useless answer.

I have not done anything out of the ordinary to the phone. It has not been to a workshop or repair. I think I did a hard reset to get 2.3.3 working properly after Kies update a long time ago, but that's it.

Please advise.

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Old December 12th, 2011, 12:58 PM   #2 (permalink)
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I have found:

I9000XXJVT ## 512.PIT 2.3.5 2011 September 29 CSC = I9000OXAJVT
I9000XXJVT ## 2.3.5 2011 September 29 CSC = I9000OXAJVT

Over at sammobile forums, but unsure which one to pick... And how to install... They differ a lot in size.
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Old December 12th, 2011, 01:50 PM   #3 (permalink)
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I can't help, but I'm experiencing the exact same thing. Huh, I didn't even know 2.3.5 was out, I just believed Kies when it told me 2.3.3 was the current version.

...stupid Kies. Crappy thing anyways.
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Old December 13th, 2011, 02:11 AM   #4 (permalink)
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I shall join on this one too, I have a sim-free SGS, and im on xxxJVO 2.3.3 with Kies showing no new update for me either, yet I gather that just about all users of a CPW SGS have now been able to update to 2.3.5.......so glad im not only one with this issue.
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Old December 13th, 2011, 04:30 PM   #5 (permalink)
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I ended up taking matters into my own hands learning all about Odin3 and the different files included in firmware releases and got a much better grasp on which one to pick and from where. I now got 2.3.6 successfully installed using the latest official open europe build from the XDA forums.

Uninstalled Kies altogether.
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Old December 17th, 2011, 03:44 PM   #6 (permalink)
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Sim-free SGS here too (UK) being told JVO/2.3.3 is the latest version.

I really don't want to learn all that ODIN stuff. I can't make head nor tail of it all. Where the heck is the Kies update?
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Old December 18th, 2011, 01:24 PM   #7 (permalink)
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Exact same here, in UK, SIM free Galaxy S and cannot update beyond 2.3.3 using Kies. I don't want to do the techy stuff, I just want to know if anyone has successfuly updated beyond 2.3.3 using Kies and how they did it? Thanks.
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Old December 18th, 2011, 04:38 PM   #8 (permalink)
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Kies is a complete Bag of S***. It shouldn't even be avaible for download. And for all you non techy people its not that techy..If you can download a file to your desktop then choose the file in odin your good to go..oh yeah and press vol down+power and home on your phone to access downlaod mode.
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Old December 19th, 2011, 02:48 AM   #9 (permalink)
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2.3.5 is available on UK Samsung Galaxy S TWOs, not us.
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Old December 19th, 2011, 05:49 AM   #10 (permalink)
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2.3.5 is available on UK Samsung Galaxy S TWOs, not us.
You can get newer than 2.3.5 with odin
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Old December 19th, 2011, 11:27 AM   #11 (permalink)
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I wrote a reference article to myself about how I did it, it's pretty easy when you just know what to do. Maybe it can help some of you out:

Android Update for Galaxy S I9000
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Old December 19th, 2011, 01:20 PM   #12 (permalink)
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Thanks, so "officially Samsung" my Galaxy S is at the end of its upgrade-able life? 2.3.3 is the last version upgrade I'll ever get through Kies?
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Old December 19th, 2011, 01:59 PM   #13 (permalink)
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Quote:
Originally Posted by Templar112 View Post
I wrote a reference article to myself about how I did it, it's pretty easy when you just know what to do. Maybe it can help some of you out:

Android Update for Galaxy S I9000
A couple of examples of reasons for my reluctance:
Quote:
...spent a few hours learning how to do it myself...
and the linked thread at XDA being a mere 51 pages long!

Thanks though. I guess I'll end up doing it this way eventually.

Why did you choose OXA instead of SER, AUT, etc.? There's just so much unexplained stuff out there.

What is PIT? On the XDA site there are no fewer than four separate lists of Jargon and PIT doesn't appear in any or them. Neither does XDA.

Technical Terms and Jargon
FAQ - XDA-Developers

Acronyms
Acronyms - XDA-Developers

Glossary
Glossary - XDA-Developers

Jargon list
Jargon list - XDA-Developers
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Old December 19th, 2011, 03:10 PM   #14 (permalink)
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That's why I wrote the article, so I wouldn't spend hours next time doing it And only the first page on the posted XDA thread link is relevant.

PIT is Partition Information Table, only used for re-partitioning your phone, which isn't necessary from 2.3.3 to 2.3.6.

XDA is just an acronym for Phone and PDA I think.

I picked OXA because it's the CSC file that has the most country/carrier customizations like APN settings etc in Europe. It's not really important which CSC you pick, as long as your phone is not locked to a specific network which you can check with *#7465625#.

I was really looking for XB, since I'm from Norway, but it only means I had to set up the MMS and Internet APN afterwards myself which only took 1 min extra to do.
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Old December 19th, 2011, 03:47 PM   #15 (permalink)
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Not everyone is comfortable flashing their devices. My phone is insured, surely this'll void it?

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Thanks, so "officially Samsung" my Galaxy S is at the end of its upgrade-able life? 2.3.3 is the last version upgrade I'll ever get through Kies?
The thing that I don't understand, in one of Google's recent conferences, they said every Android device released will receive TWO firmware upgrades before they stop. Granted, the SGS has upgraded from Eclair, to Froyo and to Gingerbread, but WHY can't we receive the rest of 'Gingerbread'? Android 2.3.3 is flawed in so many ways and I'm slightly disappointed I'm forced to manipulate my device for it to work to an acceptable level...
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Old December 19th, 2011, 04:25 PM   #16 (permalink)
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Thanks again Templar112. That's very helpful.
I found CSC in one of the four jargon lists. APN I found elsewhere. I now know PIT where before I was only thinking PITA.
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Old December 20th, 2011, 12:37 PM   #17 (permalink)
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Originally Posted by RyanLupin View Post
Not everyone is comfortable flashing their devices. My phone is insured, surely this'll void it?



The thing that I don't understand, in one of Google's recent conferences, they said every Android device released will receive TWO firmware upgrades before they stop. Granted, the SGS has upgraded from Eclair, to Froyo and to Gingerbread, but WHY can't we receive the rest of 'Gingerbread'? Android 2.3.3 is flawed in so many ways and I'm slightly disappointed I'm forced to manipulate my device for it to work to an acceptable level...
I agree, the bugs in 2.3.3 mean the device seems "unfinished" to me. I am disappointed in Samsung over this, to be honest.
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Old December 21st, 2011, 01:20 PM   #18 (permalink)
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I've been in contact with Samsung 3 times now, on phone as well. Just to try get a better picture of the official upgrades that should be available through Kies for the SGS I9000. I began by sending 2 separate mails - since you can't reply on answers.

Support correspondence #1 (mail)
First time I asked in general if 2.3.5 was supposed to be available through Kies - yes it should they said, unless I had invalid software installed from e.g. workshop.

Support correspondence #2 (mail)
Second time I asked specifically if 2.3.3 was the last version to be available for the I9000 (based on RyanLupin's statement in this thread) - and it was true, 2.3.3 is the last one to be released for the I9000 through Kies.

Support correspondence #1 (PHONE)
Third time was through the phone, I was tired of short and rather meaningless replies on e-mail. I asked over the phone if I9000 was only going to receive 2.3.3 and no higher version through Kies - she replied that she was not sure, and was going to check with someone else and put me on hold ... When she got back she said:

"If Kies does not give you a higher version, it's not meant to be upgraded anymore. Other than that we can't really tell you, because it depends on the network provider, exact model, and other things."

So I asked her: "What exactly do you mean? What should I look for specifically?"

She replied: "All we know is that if you don't get a newer version through Kies, you're not supposed to".

Summary
I was left speechless and overwhelmed by the superior level of support I just had received, so I thanked her for her time and said good bye. Of course this COULD have been 1 specific bad case of support buuuut... It's still rather crap and at least they could have written something official about it or explained it better.

One specific thing I don't understand yet is, why do official firmwares even exist over at the XDA forums if they don't publish them through Kies to everyone. The last version worked on my phone in my country, so they could have released it. And my phone has never been locked to any network provider, so that's no excuse either.
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Old December 21st, 2011, 05:55 PM   #19 (permalink)
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Quote:
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...why do official firmwares even exist over at the XDA forums if they don't publish them through Kies to everyone?
Precisely
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Old December 22nd, 2011, 03:21 AM   #20 (permalink)
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Is there anything we can do about this? Like perhaps badger Samsung into releasing an official statement as to why we're forced to see-out our contracts on such a ridiculously sub-standard version of Android.

Whatever happened to that Android Update Alliance pact?
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Old December 22nd, 2011, 05:53 AM   #21 (permalink)
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Seems a strange situation because in the past phones that were sim-free always got updates before phones tied to a provider.

My SGS is on Orange and was updated to 2.3.5 a few weeks ago (previously 2.3.3). This is third or maybe fouth update IIRC.
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Old December 23rd, 2011, 08:41 AM   #22 (permalink)
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Hmmm, I like my Galaxy S, but I'm really disappointed by the state of Android 2.3.3 seeing as Samsung appear to regard that as its final version for my handset. Do other Android handset makers (HTC etc...) treat customers this way too? My next phone may not be a Samsung at this rate.
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Old December 23rd, 2011, 08:51 AM   #23 (permalink)
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Do other Android handset makers (HTC etc...) treat customers this way too? My next phone may not be a Samsung at this rate.
"Treat customers" customers this way? Man phones get older and every company will eventually not support an older device, yes galaxy s is considered old now. There are a few STOCK updates you can flash on easily with Odin
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Old December 23rd, 2011, 09:50 AM   #24 (permalink)
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"Treat customers" customers this way? Man phones get older and every company will eventually not support an older device, yes galaxy s is considered old now. There are a few STOCK updates you can flash on easily with Odin
Quite, but I do tend to use a phone for about 5 or 6 years at least before I replace it.
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Old December 23rd, 2011, 01:09 PM   #25 (permalink)
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Quote:
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yes galaxy s is considered old now.
Dude...the phone is 18 months old. Android 2.3.3 is a RIDICULOUS final update. Seriously.
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Old December 23rd, 2011, 04:41 PM   #26 (permalink)
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Dude...the phone is 18 months old. Android 2.3.3 is a RIDICULOUS final update. Seriously.
Totally agreed that it's silly that we're not at least getting the rest of the 2. updates - but full Galaxy S support died when the SII came out, let's be honest.

SIII next year will repeat the pattern [as will the iPhoneX to the 4S].
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Old December 24th, 2011, 06:42 AM   #27 (permalink)
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Originally Posted by RyanLupin View Post
Dude...the phone is 18 months old. Android 2.3.3 is a RIDICULOUS final update. Seriously.
Agreed. I'd download and do the later upgrades without Kies but I'm not a techy and do not want to risk bricking the phone!
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Old December 24th, 2011, 08:48 AM   #28 (permalink)
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Agreed. I'd download and do the later upgrades without Kies but I'm not a techy and do not want to risk bricking the phone!
Man, Its sooo worth it, I honestly live for this stuff and i'm always searching on it and i have NEVER heard of a phone being bricked..ever. If you follow the guide say DarkyROM then it will be perfect..The performace is unreal. And now Darky has the "DarkyOTA" app which has tons and tons of modifications for the phone through an app!
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Old December 24th, 2011, 11:01 AM   #29 (permalink)
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Man, Its sooo worth it, I honestly live for this stuff and i'm always searching on it and i have NEVER heard of a phone being bricked..ever. If you follow the guide say DarkyROM then it will be perfect..The performace is unreal. And now Darky has the "DarkyOTA" app which has tons and tons of modifications for the phone through an app!
I still maintain that you should be a little tech-minded before rooting your device. So much could go wrong and you have everything to lose. But, when you're paying 40-or-so a month for 2 years for a phone, you shouldn't have to go down this route to get your phone performing at a satisfactory level. This is what's annoyed me most.

My contract is up [I think] around the time the SGS3 is released which was originally going to be my next phone, I'm definitely looking elsewhere.
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Old December 24th, 2011, 11:53 AM   #30 (permalink)
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Quote:
Originally Posted by RyanLupin View Post
I still maintain that you should be a little tech-minded before rooting your device. So much could go wrong and you have everything to lose. But, when you're paying 40-or-so a month for 2 years for a phone, you shouldn't have to go down this route to get your phone performing at a satisfactory level. This is what's annoyed me most.

My contract is up [I think] around the time the SGS3 is released which was originally going to be my next phone, I'm definitely looking elsewhere.
I understand where you come from,but Have you ever flashed via odin?
I couldn't agree more with you on samsung's half-a** updates and poor performance!
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Old December 24th, 2011, 11:56 AM   #31 (permalink)
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INFO - Samsung Announces Devices to Get ICS... No SGS | DarkyROM

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Old December 27th, 2011, 04:53 PM   #32 (permalink)
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Thank you Templar112 for your guide and links, I finally plucked up the courage and did the upgrade to 2.3.6 open europe rom, phone is fine and i did not soft brick it, thank you again
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Old December 28th, 2011, 06:53 AM   #33 (permalink)
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Oh Gawd.
I knew I shouldn't've done this. Just following instructions blindly with no clue what it all means.

Well, I'm upgraded but I seem to be back to square one. My home screens are wiped, contacts gone, downloaded apps are still visible in applications but not running properly - force close city. One or two work but most don't. First thing I notice is Pattern unlock is gone. Then that keypad settings have reverted and then that my home screens are wiped. I lost my home screens with the last upgrade which was through Kies but that time the apps all worked - just the shortcuts had gone.

Wifi works so it remembered somethings - the password. It's halfway there but all a bit messed up. Not bricked but looks like it'll take some time to get it back to how it was. Any ideas to avert a factory reset?

Glad I waited till after Christmas.
Happy New Year everybody!
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Old December 28th, 2011, 01:56 PM   #34 (permalink)
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Quote:
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Oh Gawd.
I knew I shouldn't've done this. Just following instructions blindly with no clue what it all means.

Well, I'm upgraded but I seem to be back to square one. My home screens are wiped, contacts gone, downloaded apps are still visible in applications but not running properly - force close city. One or two work but most don't. First thing I notice is Pattern unlock is gone. Then that keypad settings have reverted and then that my home screens are wiped. I lost my home screens with the last upgrade which was through Kies but that time the apps all worked - just the shortcuts had gone.

Wifi works so it remembered somethings - the password. It's halfway there but all a bit messed up. Not bricked but looks like it'll take some time to get it back to how it was. Any ideas to avert a factory reset?

Glad I waited till after Christmas.
Happy New Year everybody!
Sorry to hear of your troubles. That's exactly why I won't update mine other than through Kies I'm afraid. My phone is a lifeline for my business, I can't afford the down time. Good luck and Happy New Year to you too.
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Old December 29th, 2011, 05:36 AM   #35 (permalink)
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Omg omg! Samsung Reconsiders ICS for Galaxy S and Tab | Daily Mobile
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Old December 29th, 2011, 05:51 AM   #36 (permalink)
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Looks like it's an open sandwich.
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Old January 1st, 2012, 06:51 AM   #37 (permalink)
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Still surprised that some of you have only got 2.3.3.

Orange have never been know for their speed when pushing out updates and they released 2.3.5 a little while back.

Also as this has happened can't believe the official line form Samsung is that 2.3.3 is the last update as Orange aren't know for doing things on their own.

As far as ICS is concerned as long as it can be made to run OK on the SGS then fine though from what I've read it might need to be 'cut down' a bit due to space requirements.

Seems hardware is OK but space is an issue and removing something like Touchwiz would resolve the issue. Though for 'some' this would degrade the user experience.
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Old January 4th, 2012, 01:30 PM   #38 (permalink)
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Sadly - Samsung Confirms: No Value Pack, No Ice Cream Sandwich For Galaxy S And Tab | xda-developers

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[...]unnecessarily obsoleting a device that isn’t even two years old.
This is EXACTLY it!!!
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Old January 4th, 2012, 03:37 PM   #39 (permalink)
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2.3.6 is pretty good now I've got it all ironed out. I bought the phone with 2.2 and I'd never heard of ICS at the time so can't be disappointed. I still marvel at this thing every day. It already does everything I need and more. In time there'll be more stable custom ICS ROMs for those that really care.

I took some time to find out how to root too it while it was in pieces. A happy ending as far as I'm concerned.
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Old January 5th, 2012, 10:42 PM   #40 (permalink)
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Well then. Looks like my next handset will be a Motorola.
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Old January 6th, 2012, 07:13 AM   #41 (permalink)
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Well then. Looks like my next handset will be a Motorola.
Why? Is there a Motorola that came out at the same time as the Galaxy S that will get ICS?
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Old January 16th, 2012, 05:29 PM   #42 (permalink)
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Wondering if there's any news with this?
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Old January 17th, 2012, 05:34 PM   #43 (permalink)
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I just upgraded my firmware from 2.3.3. to 2.3.5 using kies on my Galaxy S.....I wasn't even looking to upgrade, just attached the phone to my pc tonight and kies popped up ofering the upgrade....I'm in the UK using the Orange network. Just thought i would let those know who thought 2.3.3 was the final upgrade with kies.
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Old January 17th, 2012, 06:17 PM   #44 (permalink)
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Originally Posted by Dastardley View Post
I just upgraded my firmware from 2.3.3. to 2.3.5 using kies on my Galaxy S.....I wasn't even looking to upgrade, just attached the phone to my pc tonight and kies popped up ofering the upgrade....I'm in the UK using the Orange network. Just thought i would let those know who thought 2.3.3 was the final upgrade with kies.

Lucky Orange! I'm on O2 and nothing!
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Old January 20th, 2012, 05:42 AM   #45 (permalink)
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Originally Posted by Dastardley View Post
I just upgraded my firmware from 2.3.3. to 2.3.5 using kies on my Galaxy S.....I wasn't even looking to upgrade, just attached the phone to my pc tonight and kies popped up ofering the upgrade....I'm in the UK using the Orange network. Just thought i would let those know who thought 2.3.3 was the final upgrade with kies.
I'm on Orange as well and had 2.3.5 for a while seems mush smoother.

Combined with GO Launcher got phone just as I want it.
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