Go Back   Android Forums > Android Phones > Samsung Galaxy S2 (Boost Mobile)

Like Tree2Likes
  • 1 Post By Frisco
  • 1 Post By Codegerm

test: Reply
 
LinkBack Thread Tools
Old January 30th, 2013, 03:53 PM   #1 (permalink)
New Member
Thread Author (OP)
 
Join Date: Jan 2013
Posts: 7
 
Device(s): Samsung Galaxy Prevail Samsung Galaxy S2
Carrier: BoostMobile

Thanks: 0
Thanked 0 Times in 0 Posts
Default Buttons randomly press?

Is anyone else having issues with the phone buttons being randomly pressed? When I check my phone sometimes or use apps, the buttons will randomly press and the phone will vibrate rapidly (multiple key presses most likely). This is evident because the apps option menu will open up and even at the home screen.

Any advice? I've had the phone for just 2 days so far.

Advertisements
ragepowder is offline  
Reply With Quote
sponsored links
Old January 30th, 2013, 03:57 PM   #2 (permalink)
Senior Member
 
Codegerm's Avatar
 
Join Date: Jul 2011
Location: Gainesville, FL
Gender: Male
Posts: 3,733
 
Device(s): Samsung Galaxy S II Running Jelly Bean GB27 32gig class 10 sd card
Carrier: Not Provided

Thanks: 181
Thanked 1,256 Times in 936 Posts
Default

there is a thread on phantom key issue already, go check it out. other have experienced it and I believe there is a work around for it.


if you just got it you could make sure it is not rooted and stock OS with the counter reset then just send it back.
Codegerm is offline  
Last edited by Codegerm; January 30th, 2013 at 04:00 PM.
Reply With Quote
Old January 30th, 2013, 04:03 PM   #3 (permalink)
=Luceat Lux Vestra=
 
Frisco's Avatar
 
Join Date: Jan 2010
Gender: Male
Posts: 22,490
 
Device(s): Samsung Galaxy S5, Galaxy Tab 7" 2
Carrier: Verizon

Thanks: 7,156
Thanked 9,265 Times in 5,119 Posts
Default

Quote:
Originally Posted by ragepowder View Post
Is anyone else having issues with the phone buttons being randomly pressed? When I check my phone sometimes or use apps, the buttons will randomly press and the phone will vibrate rapidly (multiple key presses most likely). This is evident because the apps option menu will open up and even at the home screen.

Any advice? I've had the phone for just 2 days so far.
I see Codegerm has clued you in on the issue.

But I don't think I'd want to keep a device that exhibited that sort of behavior brand new. I'd head right back to the store for an exchange or refund.

If you got it from a source other than a retail outlet, well, it would be time for serious troubleshooting, beginning with a factory data reset.
Codegerm likes this.
__________________



Frisco is offline  
Reply With Quote
Old January 30th, 2013, 04:09 PM   #4 (permalink)
Senior Member
 
Codegerm's Avatar
 
Join Date: Jul 2011
Location: Gainesville, FL
Gender: Male
Posts: 3,733
 
Device(s): Samsung Galaxy S II Running Jelly Bean GB27 32gig class 10 sd card
Carrier: Not Provided

Thanks: 181
Thanked 1,256 Times in 936 Posts
Default

yeah definitely take it back if it is not rooted. I never had this issue thankfully as some have been very annoyed by it
Frisco likes this.
Codegerm is offline  
Reply With Quote
Old January 30th, 2013, 06:35 PM   #5 (permalink)
Member
 
AprilThe20th's Avatar
 
Join Date: Jun 2012
Posts: 239
 
Device(s): Samsung Galaxy Prevail,Boost Samsung Galaxy S2
Carrier: Not Provided

Thanks: 46
Thanked 37 Times in 32 Posts
Default Re: Buttons randomly press?

I read that the problem is the fact that the radio that searches for 3G is next to the activator for the hardware Keys. I have seen vids on how to fix, but best to go with sending it in for a fix, which has already been stated.
AprilThe20th is offline  
Reply With Quote
Old January 30th, 2013, 06:46 PM   #6 (permalink)
New Member
Thread Author (OP)
 
Join Date: Jan 2013
Posts: 7
 
Device(s): Samsung Galaxy Prevail Samsung Galaxy S2
Carrier: BoostMobile

Thanks: 0
Thanked 0 Times in 0 Posts
Default

I bought it online and had it shipped to me. I'll just call boost.

EDIT* Called boost, they said bring it into a boost store and they'll take care of it. Not sure if that's a repair or replacement
ragepowder is offline  
Last edited by ragepowder; January 30th, 2013 at 07:09 PM.
Reply With Quote
Old January 30th, 2013, 10:44 PM   #7 (permalink)
Member
 
FLAWLESSVW's Avatar
 
Join Date: Jun 2011
Location: Cleveland, OH
Gender: Male
Posts: 170
 
Device(s): Boost Samsung Galaxy S2 (Epic Touch 4G) Stock Rooted JB, HP Touchpad 16GB CM10
Carrier: Boost Mobile

Thanks: 27
Thanked 28 Times in 21 Posts
Default Re: Buttons randomly press?

Quote:
Originally Posted by ragepowder View Post
I bought it online and had it shipped to me. I'll just call boost.

EDIT* Called boost, they said bring it into a boost store and they'll take care of it. Not sure if that's a repair or replacement
Make 100% sure they don't swap it out for a refurbished. I would hope that wouldn't be the case but just make sure you get a brand new phone.

And I would NOT accept any kind of "repair" either on a brand new $300 phone if I were in your shoes.
FLAWLESSVW is offline  
Reply With Quote
Old January 31st, 2013, 08:59 PM   #8 (permalink)
Member
 
systemofadown's Avatar
 
Join Date: Oct 2012
Location: North Carolina
Gender: Male
Posts: 195
 
Device(s): samsung galaxy s2 Rooted (Stock) - Nexus 7 16gb Rooted (Stock)
Carrier: Boost Mobile

Thanks: 27
Thanked 29 Times in 26 Posts
Default

Send it back, as said except No junk just a new replacement & make sure it does not suffer from the same issue before you set it up for yourself just to find it has to be returned again..
systemofadown is offline  
Reply With Quote
Old January 31st, 2013, 11:12 PM   #9 (permalink)
Senior Member
 
Dngrsone's Avatar
 
Join Date: Jan 2013
Location: Centrally located far from everywhere
Gender: Male
Posts: 1,521
 
Device(s): Samsung Galaxy S II 'Epic 4G Touch' SPH-D710, Samsung Galaxy Tab 2 7.0
Carrier: Sprint

Thanks: 162
Thanked 329 Times in 272 Posts
Default

There is a lot of information here regarding the problem with the Galaxy S2 'Epic 4G' with Sprint.

The hardware fix for the SPH-D710 involves replacing the entire touchscreen assembly.

There is a different fix for the Samsung Fascinate that someone discovered involving a set of capacitors, but that is not a mod easily done.
Dngrsone is online now  
Reply With Quote
Reply


Go Back   Android Forums > Android Phones > Samsung Galaxy S2 (Boost Mobile)
Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On



All times are GMT -5. The time now is 09:31 AM.
Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2014, vBulletin Solutions, Inc.