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Old July 17th, 2011, 07:07 AM   #1 (permalink)
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Default Samsung Galaxy S2 Internal Memory Problems

Hi there,

Recently got my Samsung Galaxy S2 (first Android phone).

I've been using it for the past week but have noticed that my 16GB of internal storage has become full. I have bought a 16GB external memory card to put music etc. on and when I check what is in the internal memory when plugged into my computer, it doesn't add up - there can't be any more than 1 or tops 2GB saved to it.

I have around 30 apps and they are all pretty small so it can't be that.

This is making accessing my music and downloading new files pretty much impossible so as you can imagine, it's pretty annoying.

Just wondering if anyone has got the same problem or if anyone knows what my problem is?

Cheers.

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Old July 17th, 2011, 06:22 PM   #2 (permalink)
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If you go to settings- storage/internal memory what does it say there?
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Old October 23rd, 2011, 07:49 AM   #3 (permalink)
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Default What did you put in there?

Quote:
Originally Posted by flixthebix View Post
Hi there,

Recently got my Samsung Galaxy S2 (first Android phone).

I've been using it for the past week but have noticed that my 16GB of internal storage has become full. I have bought a 16GB external memory card to put music etc. on and when I check what is in the internal memory when plugged into my computer, it doesn't add up - there can't be any more than 1 or tops 2GB saved to it.

I have around 30 apps and they are all pretty small so it can't be that.

This is making accessing my music and downloading new files pretty much impossible so as you can imagine, it's pretty annoying.

Just wondering if anyone has got the same problem or if anyone knows what my problem is?

Cheers.

Seriously, what did you install? You do not get full 16GB. More than 2GB is used by the system I think. If you install lots of HD games, you will run out of space quickly. Each HD games can easily be 500MB on average. Other than that would be music, videos, pictures and movies. Try transferring your music, pictures and movies to a microSD card.

Maybe you just don't know where the things are. Anyway, since you just got the phone and downloaded only 30apps, you could always try to reformat and reinstall everything again. Suggest you back up whatever data you seriously need first.

Cheers
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Old October 23rd, 2011, 08:09 AM   #4 (permalink)
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The reason why you are having issues with memory is because even though the phone has 16g internal memory only 1g. Is available to the user the rest is being used by the os and preloaded apps. If you go to settings and then phone storage it will show you the available internal memory.
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Old October 23rd, 2011, 12:24 PM   #5 (permalink)
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Default Memory

Quote:
Originally Posted by deh7208 View Post
The reason why you are having issues with memory is because even though the phone has 16g internal memory only 1g. Is available to the user the rest is being used by the os and preloaded apps. If you go to settings and then phone storage it will show you the available internal memory.
Actually that's not quite right. Nearly 2GB is for applications (exe. files I think) while 11.50GB is for data storage. If you install Motor GT for example, 600MB will go into data storage while some small files will be in system storage. Only the remaining used by the OS.

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Old December 19th, 2011, 01:54 AM   #6 (permalink)
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I've had the same problem, and I just found out how to solve it

use Astro from the market.

Locate the ".Trashes" file.

Delete it

Boom! Tons of space back

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Old February 27th, 2012, 10:13 PM   #7 (permalink)
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I don't see any .trashes folder on my avail. Plus .trashes is only for mac right. I have both mac and pc btw.
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Old May 25th, 2012, 08:49 PM   #8 (permalink)
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Default S2 Internal Memory Storage Issue

Hey guys!

I just recently bought a new S2, the G variant.
I was playing around with it for the past few days until I noticed a rather strange issue.

Whenever I turn on and turn off the wifi, my phone internal storage (the one with 1.9GB partition) increases by approximately 2.5mb everytime I use this. Now, when I check Settings>Manage Applications and look at the tab, the numbers don't add up. The most is 11mb, which is facebook. That's about it. But then, the total storage used is around 200mb, yet when I add those apps' numbers up, its only at 90mb (Yes, I manually added them up with a calculator lol).

My issue is this, since I'm always using the wifi feature, eventually my phone would reach full memory used but then, my apps would only be the same (90mb, assuming I don't install more apps). And then, if i try to uninstall them, it won't make space available.

Anyone knows a solution to this problem? Or is this a known issue?
TIA
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Old May 26th, 2012, 03:11 AM   #9 (permalink)
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Wink

I had the same issue a while ago. I didn't connect it to the wifi usage but I guess you've analyzed it pretty good.

My phone started adding internal storage like 200mb every day. I didn't know what was causing it. I've been thinking it was this software update that I did on my own. But I'm not sure.

Anyway, I tried doing a factory reset twice and it kept happening. So I took it to the Samsung Service center which is like 30 secs walk (slow walk) from my house and they fixed it the next day and gave it to me like a brand new one. Now it is working flawlessly. I live in India by the way. Not sure how efficient your country's centers are.

Before you take it to them, it is wise to backup all your text messages, contacts and apps. Use SMS backup app, Contact export option in contacts and ultimate backup app to do all those tasks respectively.

Hope this helps!
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Old May 28th, 2012, 09:19 AM   #10 (permalink)
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Quote:
Originally Posted by MochaFrap View Post
Hey guys!

I just recently bought a new S2, the G variant.
I was playing around with it for the past few days until I noticed a rather strange issue.

Whenever I turn on and turn off the wifi, my phone internal storage (the one with 1.9GB partition) increases by approximately 2.5mb everytime I use this. Now, when I check Settings>Manage Applications and look at the tab, the numbers don't add up. The most is 11mb, which is facebook. That's about it. But then, the total storage used is around 200mb, yet when I add those apps' numbers up, its only at 90mb (Yes, I manually added them up with a calculator lol).

My issue is this, since I'm always using the wifi feature, eventually my phone would reach full memory used but then, my apps would only be the same (90mb, assuming I don't install more apps). And then, if i try to uninstall them, it won't make space available.

Anyone knows a solution to this problem? Or is this a known issue?
TIA
MochaFrap

I have encountered this too. It is the wifi error log file that is auto saved to yr internal sdcard. Its found in root folder /data. You will have one wifi dumpstate file of 3 - 4 mb in size. Use Root Explorer and navigate to /data and delete all the wifi error log files. See my next post for permanent solution.
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Old May 28th, 2012, 09:22 AM   #11 (permalink)
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MochaFrap

Goto this link to know more about the problem faced. Post #10 is the permanent solution to this. Hope this helps you. It did to me...

the link --> http://forum.xda-developers.com/showthread.php?t=1589970
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Old July 19th, 2012, 11:22 PM   #12 (permalink)
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free
Quote:
Originally Posted by Russell Ng View Post
Seriously, what did you install? You do not get full 16GB. More than 2GB is used by the system I think. If you ill lots of HD games, you will run out of space quickly. Each HD games can easily be 500MB on average. Other than that would be music, videos, pictures and movies. Try transferring your music, pictures and movies to a microSD card.

Maybe you just don't know where the things are. Anyway, since you just got the phone and downloaded only 30apps, you could always try to reformat and reinstall everything again. Suggest you back up whatever data you seriously need first.

Cheers
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Old July 19th, 2012, 11:32 PM   #13 (permalink)
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Hi,
I have the same problem. In storage it says
total memory 11.__ GB
apps 540 MB
pictures 1.01 GB
audio 1.37 GB
free 1.44 gb
how do you guys explain that?
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Old July 20th, 2012, 01:04 AM   #14 (permalink)
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There are 3 portion of memory shown.

1) 2GB for apps. (about there)
Used: 540MB
Free: 1.44GB
and this seems right....

2) 11.5GB USB storage
Used: Pictures, audio... etc (Check again)
Free: Check again

3) Left over from 16GB used by the OS. So about 3GB.
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Old August 10th, 2012, 07:16 AM   #15 (permalink)
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Default Samsung S2 internal memory problem

Hi,

I just bought Samsung Galaxy S2 GT i9100 16G. My problem is, it just got internal memory 170Mb. Also, android version installed is 4.0.9 version. Is it my phone non original? Or something already happen? Pls help.
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Old August 10th, 2012, 07:25 AM   #16 (permalink)
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Quote:
Originally Posted by bogardesprit View Post
Hi,

I just bought Samsung Galaxy S2 GT i9100 16G. My problem is, it just got internal memory 170Mb. Also, android version installed is 4.0.9 version. Is it my phone non original? Or something already happen? Pls help.
Hello and welcome to Android Forums bogardesprit!

Android 4.0.9! Not been an official SGSII release from Samsung for that or one with a 170MB internal memory.

I would suggest reading through this thread and trying the tests and watching the video... then report back.
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Old August 10th, 2012, 09:28 AM   #17 (permalink)
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I already read the thread and watch the video. My phone is perfectly same to the original one, just the sd card, i need to take out by forcing out (the video show must push once to eject). For checking code, *#06# is working, but others code not working (result: connection error or invallid MMI code). And for time reboot, it's just like the original one. Since the internal memory just 170Mb, i assume, mine is fake one. Thanks for the thread.
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Old August 10th, 2012, 09:44 AM   #18 (permalink)
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Quote:
Originally Posted by bogardesprit View Post
I already read the thread and watch the video. My phone is perfectly same to the original one, just the sd card, i need to take out by forcing out (the video show must push once to eject). For checking code, *#06# is working, but others code not working (result: connection error or invallid MMI code). And for time reboot, it's just like the original one. Since the internal memory just 170Mb, i assume, mine is fake one. Thanks for the thread.
Sorry bogardesprit.

If you've tried everything in that thread, in the way of codes, and you only have a maximum internal memory of 170MB... it is a fake I'm afraid.

As I stated in this post:-

Quote:
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I have a feeling that this is not the last case of this that we'll hear about!
Any details of where you got it from, how much paid, etc; might help others.
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Old March 12th, 2013, 01:59 PM   #19 (permalink)
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Angry HELP

I need help i have downloaded 5 apps from market and it says i have used 1.9gb used how is this possible !???? I need help!
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Old March 13th, 2013, 07:30 AM   #20 (permalink)
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i have downloaded 5 apps from market and it says i have used 1.9gb used how is this possible !????
What are the apps you installed?
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Old March 20th, 2013, 01:37 PM   #21 (permalink)
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I, much like you folk spent FOREVER attempting to figure this out. I got absolutely no where until now! I'm quite excited haha.

There is one downside however. I did root but my god was it ever simplistic. Takes a matter of moments. My warranty time has already passed so it's of no concern. I tried literally EVERY other option with absolutely zero success. Reset my phone multiple times, only to have the problem come back again and again.

1) First I followed this video to root youtube.com/watch?v=wLQ51Pg77q4
2) Download/Install Root Explorer play.google.com/store/apps/details?id=com.speedsoftware.rootexplorer&hl=en
3) Once installed go to /system/bin/dumpstate (at the top of the screen make sure mounted as r/w is clicked, otherwise this next step will not work)
4) Tap and hold finger on 'dumpstate', hit 'permissions' and uncheck all 'execute' options.
5) This in the future will prevent your phone from creating these damn files that clog your phone up.
6) You will now need to delete these files (unless you just did a fresh reset).
7) Now browse to /data/log/ and you want to delete all the files that say "dumpstate_RESET_BY_CP_SILENTRESET.log" - these are what are creating this huge data loss on internal memory.

Wham, bam, thank you mamme! Give it a try and you're bound to be a happy camper!
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Old April 3rd, 2013, 07:31 AM   #22 (permalink)
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Quote:
Originally Posted by Russell Ng View Post
There are 3 portion of memory shown.

1) 2GB for apps. (about there)
Used: 540MB
Free: 1.44GB
and this seems right....

2) 11.5GB USB storage
Used: Pictures, audio... etc (Check again)
Free: Check again

3) Left over from 16GB used by the OS. So about 3GB.
Mine shows:
apps:744mb
free:247mb
what happ to the remaining 1gb
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Old April 12th, 2013, 03:11 PM   #23 (permalink)
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Originally Posted by emphatical View Post
Wham, bam, thank you mamme! Give it a try and you're bound to be a happy camper!
Thank you very much! I got from 15% to 25% free on internal memory after deleting the old systemdumpstate files!.
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Old April 15th, 2013, 02:23 AM   #24 (permalink)
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I'm having the same problem after upgrading to JellyBean 4.1.2 using the official O2 UK update. Anyone know if there's any way to resolve this without rooting?
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Old April 15th, 2013, 03:47 AM   #25 (permalink)
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Quote:
Originally Posted by mpompei View Post
I'm having the same problem after upgrading to JellyBean 4.1.2 using the official O2 UK update. Anyone know if there's any way to resolve this without rooting?
Hello and welcome to Android Forums mpompei!

Grab a coffee and have a read through this...

Firmware update problems... what you can do!
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Old April 30th, 2013, 04:52 PM   #26 (permalink)
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I've got the same issue with my I9100P (white SII):
Apps 0.91GB
Free Space 238MB

900-odd MB has gone missing somewhere.

I've looked at /data/ and it's completely empty?

I've downloaded several cache cleaners and apps like that and can't find any residual files anywhere.

Any other ideas?
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Old February 5th, 2014, 04:21 AM   #27 (permalink)
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Default Galaxy S2 memory space running low - solution

I had the same problem with my Galaxy S2 and found a solution (that at least worked for me).

The memory space on my Simm card ran low every couple of weeks. I have read many threads and most of them suggested to re-install the software, which I did about 5 times. I have tried to solve the problem with a half a dozen other approaches but nothing has worked.

Recently, I installed a free Cache Clear App on my phone (the one I use is programmed by a Tracoty but there are certainly others available), which I setup so that it automatically clears the cache files every day.

Surprise, surprise, this solved the problem!!!

It seems that the internet browser and other applications save cache files on the Simm card and at some point the phone runs out of memory. Sensless but true...
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Old February 13th, 2014, 12:40 PM   #28 (permalink)
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Emphatical, you mention that for the fix to work, the top of the screen needs to state "mounted as r/w". Mine states "mounted as r/o" and I don't see an option to change it. Any advice?
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Old March 18th, 2014, 12:30 PM   #29 (permalink)
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Thumbs up samsung memory

Hi all
A simple way to free up storage space is by deleting all the log files in the device memory. Just dial *#9900# on your phone and select option 2 “Delete dumpstate/logcat” in the prompted menu. It's not necessary to root your phone either. That’s it!
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Old March 23rd, 2014, 10:53 AM   #30 (permalink)
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This allowed me to save 900 mb of memory ! Big thanks.
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Old May 9th, 2014, 10:32 PM   #31 (permalink)
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Too easy to fix! I had the same problem & was dreading trying some of the fixes offered. Then I found this fix thats so easy. Samsung probably won't give it to make peeps buy new phones... PIGS! Anyways... here it is...

Go to phone dialer key pad & type & enter... "*#9900#" - without the "". That is... star, hash, 9, 9, 0, 0, hash. A drop down menu will appear & the second option is "delete dumpstate/logcat" select this option & press ok.

Thats it! Done... that easy! I have my Galaxy back... YAY!!!!!.
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Old June 22nd, 2014, 06:42 AM   #32 (permalink)
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Default Thank you so much

Hi all , I spent hours and $$ trying to fix my storage problem. If only I had found this forum a few weeks ago. Please spread this easy and simple
way to free up storage space, by deleting all the log files in the device memory. Just dial *#9900# on your phone and select option 2 “Delete dumpstate/logcat” in the prompted menu. It's not necessary to root your phone either. It's not necessary to buy apps to clear cache.
Thank you to all
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Old June 22nd, 2014, 06:44 AM   #33 (permalink)
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Quote:
Originally Posted by flixthebix View Post
Hi there,

Recently got my Samsung Galaxy S2 (first Android phone).

I've been using it for the past week but have noticed that my 16GB of internal storage has become full. I have bought a 16GB external memory card to put music etc. on and when I check what is in the internal memory when plugged into my computer, it doesn't add up - there can't be any more than 1 or tops 2GB saved to it.

I have around 30 apps and they are all pretty small so it can't be that.

This is making accessing my music and downloading new files pretty much impossible so as you can imagine, it's pretty annoying.

Just wondering if anyone has got the same problem or if anyone knows what my problem is?

Cheers.
Hi all , I spent hours and $$ trying to fix my storage problem. If only I had found this forum a few weeks ago. Please spread this easy and simple
way to free up storage space, by deleting all the log files in the device memory. Just dial *#9900# on your phone and select option 2 “Delete dumpstate/logcat” in the prompted menu. It's not necessary to root your phone either. It's not necessary to buy apps to clear cache.
Thank you to all
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