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Old October 10th, 2011, 09:42 AM   #51 (permalink)
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thank you in advance if any 1 could help ...

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Old October 13th, 2011, 03:55 PM   #52 (permalink)
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Default this solution worked for me!

Hi, I originally got connected by using this forum. Then last night I tried re-connecting at home and the phone stated connected but the PC would not recognise the device. I was on for 3 hours trying everything. I went to work today and managed to connect to the PC at work straight away. The only difference was the USB lead so i brought the USB lead from work back home and it installed the drivers immediately and recognised the device. So if anyone out there has followed all the instructions already posted and is still having no joy, then I recommend you try changing your USB lead. I am not sure if the one I was using was broken or was limited to charging only. The great thing is my phone is connected to both PC's now and I look forward to a stress-free night! :-)
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Old October 14th, 2011, 01:15 AM   #53 (permalink)
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Wink usb utilites

Quote:
Originally Posted by vamors View Post
Hey Guys!

I have the Samsung Galaxy S2 GT-i9100M in Gingerbread 2.3.3. I tried connecting it to Samsung Kies on my Windows XP computer and it won't connect. I checked the USB debugging mode and it's turned off. I go to Settings > Wireless and Network > USB utilities.. it used to have three choices for the usb connection and now it's gone? I haven't done anything to my phone yet (firmware upgrades, rooting, etc.) All it says now under that setting is it goes straight to the USB mass storage. Please help!
u can go for setting>wireless and network>USB utilities> connect storage to PC.......then will be ok.....it do works for me.....
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Old October 14th, 2011, 02:00 PM   #54 (permalink)
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Angry Kies won't connect any more

Using Kies (most recent version) to synchronise with Outlook 2010 was working fine for me till some days ago and then suddenly stopped working for no apparent reason, simply reporting there was an error. I found nothing from Samsung to offer any help of guidance. Eventually I tried uninstalling and reinstalling. Now I can't even connect. I've tried DavidWOT's remedy, but that hasn't worked for me. Kies is set to open automatically when the phone is attached. It does this, so at least part of the link is OK. But then it reports "Unable to connect to GT-I9100. Failed to retrieve device information." The troubleshooter reports that everything is in order -- but I still can't get a connection! The same is true trying to link by WiFi. Can anyone suggest anything else to try?
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Old October 19th, 2011, 04:05 PM   #55 (permalink)
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Ok, I'm having the same problem Kies not connecting via USB.

However, using the USB debug option doesn't work for me - Windows (7 64 bit) doesn't look for drivers or connect in anyway - connecting a USB cable to my phone just does nothing.

I've tried uninstalling the driver and Kies, downloading and installing the latest Kies but... still nothing. Rebooted the phone. Rebooted the computer.

Any thoughts?
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Old October 19th, 2011, 09:22 PM   #56 (permalink)
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I'm having this same problem as well. The first 5 or so time I connected via usb it was ok. Even when the phone's screen would eventually time out the connection will still be there. The last couple of time I tried the connection kept getting lost. I have the latest version of Kies and the firmware was updated to DXKI2
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Old October 19th, 2011, 11:12 PM   #57 (permalink)
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Default Kies problem

Never realized so many having problems with Kies. Truth, I don't really like Kies. Its actually way to slow. If not for the fact that I need it for firmware upgrades (Officially), and backup of contacts, memo, notes etc., I probably won't be using it at all.

Transferring files (to back them up), is so much faster by going into USB mode and connecting like that so that the phone works like a external HD. Simpler too.

So far though, I noticed that Kies is more stable on Windows XP Pro. I am using Windows 7 64bit as well, but when using it with kies, it ran into some issues. I also noticed that if your internet connection is not stable or fast enough, the firmware updates can stop midway. I use XP in the office and the internet connection there is faster, and that could be the reason I have less issues with Kies using XP.

That said, I never had to do any debugging for the USB connecting to Kies. I downloaded the Kies of the net, installed it and then everytime I plug in the cable to the computer, it will just go straight to the MTP screen. That's when I usually press the home button.

But if I want to use Kies, I usually switch it on first before connecting the USB cable. Sometimes the connection do seems to get stuck, so I usually just restart my phone and the computer and eventually they do connect. Never had a case where just cannot connect at all (Yet?).

Cheers and sorry if can't really help since never had all the problems described or had to go through all the debugging steps.
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Old October 21st, 2011, 05:01 AM   #58 (permalink)
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I guess I have a unique problem here.
My phone connects to Kies perfectly, but its not detected under the Firmware upgrade settings. Because of which I'm not able to update my phone.
I've even tried formatting my laptop for this to work.
My phone doesnt event upgrade the firmware OTA. When I contacted Samsung regarding the firmware OTA update, they said that its currently not supported in India(I live in Delhi, India).
Someone please help me on this!!
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Old October 25th, 2011, 05:43 PM   #59 (permalink)
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I can't get my phone to connect to kies either have tried everything thats worked for others,
my phone is on 2.3.4 and rooted, and pc is windows 7 64bit
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Old October 25th, 2011, 10:11 PM   #60 (permalink)
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Thumbs up Got Kies working with Galaxy S2

I was having the same isues as the other guys but then I...
1/ turned off Bluetooth
so Kies wasn't trying to connect via Bluetooth and used the USB cable instead.
2/ turned off the screen lock
so the system was not locked during connection.
... and all worked!
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Old October 26th, 2011, 05:20 PM   #61 (permalink)
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I did all of that and it still wasn't working but when i went to minimize all my windows something told me to restart my computer and when i did i plugged in my phone then started kies and BOOm instantly connected it was weird...
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Old October 27th, 2011, 03:43 PM   #62 (permalink)
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I had the same problem like the poster; I just re-installed the OS (by pressing 'home' 'volume up' 'power' during re-start).

Mine use to work before and it suddenly stopped working. This helped me. If urs never worked then probably dont try it.

Backing up data without kies is really difficult; it took a lot of time for me to do it manually.
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Old October 28th, 2011, 11:10 PM   #63 (permalink)
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Quote:
Originally Posted by DavidWOT View Post
1. Turn on USB debug mode in my phone >settings>applications>development
2. Connect the phone to computer via USB
3. Allow Windows to load drivers
4. Disconnect phone from USB
5. Turn off phone's USB debug mode
6. Reconnect USB between phone and computer
7. Successfully connect with Kies via the USB

The key here being: Have the phone in USB Debug mode when connecting to the computer to automatically load the drivers via the Windows Recognized New Hardware Wizard. Then disconnect and turn off the phone's USB Debug mode before reconnecting to the computer and Kies.

Now I put the "[?]" in my subject line because I have the confidence level of approximately zero with Kies at this point, woindering if it will connect the next time [smile] Hope this helps! - David
Hurrah this worked for me also
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Old November 2nd, 2011, 11:27 PM   #64 (permalink)
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This CONNECTING ISSUE has not been permanently resolved and it should be! Connect with USB Debug,disconnect,re-connect without USB Debug then it's connected.NOT.Then it fumbles to connect.I don't know if it is Windows XP or KIES or both.But it's up to Samsung to resolve this.They should scrap KIES and/or design a new program,driver,fix,plugin or whatever.This is a fantastic phone and my enjoyment has been marred with this connection issue.
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Old November 7th, 2011, 03:03 AM   #65 (permalink)
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Default It worked

It worked Thanks!

Quote:
Originally Posted by Jazman View Post
This is an annoying issue for sure, but thankfully easily solved:

  1. If your phone is plugged into your PC via USB, unplug the USB cable.
  2. Go to Settings>Applications>Development and untick USB debugging
  3. Reconnect to PC via USB
  4. You should now be able to connect to Kies on your PC

Cheers
Paul
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Old November 7th, 2011, 11:28 AM   #66 (permalink)
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How about some advice on how to get the S2 to connect to Kies that DOES NOT involve unticking debugging. My phone isn't in debug mode but it won't connect to my Win7 64-bit PC nor my Vista 32-bit PC. Kies can't even make up it's mind what's wrong. Either process on the phone won't start, the phone can't connect in this mode reconnect in Kies mode or it just tries to connect forever to no avail. I've tried to connect with debug ticked whitch got the PCs to install some additional drivers but Kies won't connect with or without debugging. IMHO Kies is the worst phone-to-PC app I've ever had the misfortune to try. If I made Kies I would be so ashamed that I would move into the woods and never see another person again for the rest of my life.
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Old November 10th, 2011, 04:21 PM   #67 (permalink)
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Default Upgraded Kies today...now not working

Hi, new to this forum although I've looked at it before when Kies was driving me mad. It is total rubbish but it was at least working for me. Today I went on it to sync calendar etc. and it said there was an upgrade version of kies. Foolishly I imagined a beautiful utopia where the new version would work seamlessly with my Galaxy S2. Unfortunately...now it won't connect at all. It just sees the phone as being in mass storage mode and tells me to set it to PC Studio mode or something but the phone should automatically default to this as far as I can tell. I still have to go to settings>USB utilities>"Connect storage to PC" to get it to work in mass storage mode. When I click the connection troubleshooter that just comes up with an error too. Previously had a Nokia and that just used to connect to the computer and sync like a dream :'(
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Old November 10th, 2011, 06:43 PM   #68 (permalink)
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Quote:
Originally Posted by roge26 View Post
Hi, new to this forum although I've looked at it before when Kies was driving me mad. It is total rubbish but it was at least working for me. Today I went on it to sync calendar etc. and it said there was an upgrade version of kies. Foolishly I imagined a beautiful utopia where the new version would work seamlessly with my Galaxy S2. Unfortunately...now it won't connect at all. It just sees the phone as being in mass storage mode and tells me to set it to PC Studio mode or something but the phone should automatically default to this as far as I can tell. I still have to go to settings>USB utilities>"Connect storage to PC" to get it to work in mass storage mode. When I click the connection troubleshooter that just comes up with an error too. Previously had a Nokia and that just used to connect to the computer and sync like a dream :'(
I and many others have given up on Kies.Just use Windows explorer.
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Old November 11th, 2011, 02:10 AM   #69 (permalink)
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I had this problem, here was my fix:

Plug the phone into the USB.
Turn phone off, hold lock and select Turn Off.
Wait.
After its off and loads the Battery Charging icon, turn it back on.
Wait.
It should send the driver info to the computer and recognize it.

If it doesn't work for you, it might be because I enabled USB debugging prior to restarting it. It works in Kies now.
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Old November 14th, 2011, 02:03 AM   #70 (permalink)
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None of the fixes that I read worked for me.

In the end I rebooted s2 and every thing was great
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Old November 14th, 2011, 04:09 AM   #71 (permalink)
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Default Totally Random Kies!

Oh....guess what it's working now.....this is my fix...connect your phone on a Monday morning at 9.47am; absolute guaranteed success
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Old November 14th, 2011, 04:15 AM   #72 (permalink)
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Default No..seriously now

In seriousness....I re-downloaded the Kies software and installed. Re-booted computer. Connected phone but still got the "Re-connect the device in Samsung Kies (PC) Mode. Current connection is not supported by Kies" message. I disconnected the phone and ran the connection troubleshooter (which wouldn't run prior to re-installing the software). This ran and then I re-connected and lo and behold it worked. I'm just off to skip around the neighbourhood with a delighted grin on my face...until the next time folks (tomorrow probably)!!!
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Old November 14th, 2011, 02:20 PM   #73 (permalink)
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Thumbs down Similar issues, but nothing resolved

I'm at the end of my tether with this phone now.
After spending day's comparing phones and networks I finally bought this lovely phone, but I'm now thinking 'come back Ovi Suite, all is forgiven!'
Purchased two weeks ago, it has never connected via USB. I did once get it to sync with Kies Air, but never again since.
Working in Win7 64bit, I've tried all the solutions listed above and can get nowhere...
  1. in debug mode
  2. in normal mode
  3. turned phone off, turned pc off, reboots, nothing
  4. In USB connection, my phone says it's connected but the laptop says it's connecting and stays that way.
  5. In Kies Air, when adding the IP address to Firefox, the window background changes to a grayish colour, but won't go any further. Looking at the page source all elements should be displaying, but they're not.
  6. Also tried this in IE9 and it crashed.
  7. Tried it in Chrome and it won't connect at all.
Seriously, seriously hacked off with spending money on a product that won't work at all! I would use it in Explorer, but I would prefer to use it with contacts and calendar etc synced which I use a lot.
Time to spend an hour on the phone Samsung support tomorrow as a last resort...and probably get nowhere too.
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Old November 16th, 2011, 03:44 AM   #74 (permalink)
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Kies is such a failure. When there an update to the software it can't update it! I've got to search for the new version of the software from Samsung website itself just so I could update it and get the new firmware for my Galaxy sII. It has support for MAC but users cannot update firmware of their phones on their MacBook,iMac..etc.
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Old November 18th, 2011, 12:00 PM   #75 (permalink)
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^Where did you get info/confirmation of your last line from?

Cause that sounds like my problem. Kies works fine with my 2.3.3 Galaxy S2 and 2009 MBP (after a restart on both) but under firmware it says 'GT I900 does not support firmware upgrade'!
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Old November 18th, 2011, 01:32 PM   #76 (permalink)
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No matter what I did I could not get phone to connect, I went in to see an O2 Guru who cleared down the memory and cache??? it then worked great.
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Old November 23rd, 2011, 04:26 PM   #77 (permalink)
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The most amusing part of this whole sorry saga, is the message I receive when trying to connect via bluetooth to Kies now...

"Warning Android platform products do not support connection via Bluetooth"!
WTF?!
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Old November 24th, 2011, 12:26 PM   #78 (permalink)
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Quote:
Originally Posted by DavidWOT View Post
1. Turn on USB debug mode in my phone >settings>applications>development
2. Connect the phone to computer via USB
3. Allow Windows to load drivers
4. Disconnect phone from USB
5. Turn off phone's USB debug mode
6. Reconnect USB between phone and computer
7. Successfully connect with Kies via the USB

The key here being: Have the phone in USB Debug mode when connecting to the computer to automatically load the drivers via the Windows Recognized New Hardware Wizard. Then disconnect and turn off the phone's USB Debug mode before reconnecting to the computer and Kies.

Now I put the "[?]" in my subject line because I have the confidence level of approximately zero with Kies at this point, woindering if it will connect the next time [smile] Hope this helps! - David
I also had the same problem but this worked for me. Thanks a lot.
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Old November 25th, 2011, 04:26 AM   #79 (permalink)
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I've tried all the methods above and I can't seem to get my SGS2 to show up in my PC, a week ago or so, it showed up and I could transfer stuff fine, now I can't seem to get it to show up no matter what methods I try, USB debugging, KIES.

My phone says USB Connected, MTP - Connected but it does not show up on my PC

Any help would be great
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Old November 28th, 2011, 09:12 AM   #80 (permalink)
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Thumbs up Change/check your USB cable

OK after having a nightmare with trying to get this to work and reading through this whole thread this is what I did:

I did notice that if I moved the USB cable around where it connects to the phone it kept connecting and disconnecting so I changed the cable but not sure if it made any difference to this following sequence that worked for me.

Firstly I downloaded and installed latest version of Kies from Samsung site:

1. Restart PC
2. Switch off screen lock on Phone
3. Restart Phone
4. Open Outlook (important to do this now)

5. Turn on USB debug mode in my phone >settings>applications>development
6. Connect the phone to computer via USB
7. Allow Windows to load drivers
8. Disconnect phone from USB
9. Turn off phone's USB debug mode

10. Open Kies
11. Reconnect USB between phone and computer
12. Successfully connect with Kies via the USB

Finally as a check I connected my old USB cable and I could not connect to Kies!, then changed back to my "other" cable and worked first time! So before you spend as long as I did on this, I would suggest you get a new USB cable! (is their a special one that you need for the Galaxy S2?)

Good Luck
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Old December 7th, 2011, 08:01 AM   #81 (permalink)
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Try this:

1. (with phone disconnected) reinstall kies drivers using Keis troubleshooter.
2. enable galaxy s2 debugging mode.
3. connect phone to pc so that the drivers will be installed.
4. disconnect phone and turn debugging mode off.
5. turn phone off and then on again.
6. connect to pc.

thats how it worked for me.
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Old December 7th, 2011, 08:42 AM   #82 (permalink)
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Sorry double posted by mistake. plz delete.
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Old December 8th, 2011, 04:44 PM   #83 (permalink)
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Quote:
Originally Posted by xenodude View Post
Try this:

1. (with phone disconnected) reinstall kies drivers using Keis troubleshooter.
2. enable galaxy s2 debugging mode.
3. connect phone to pc so that the drivers will be installed.
4. disconnect phone and turn debugging mode off.
5. turn phone off and then on again.
6. connect to pc.

thats how it worked for me.
Thanks this worked solution worked for me
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Old January 5th, 2012, 09:48 AM   #84 (permalink)
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Quote:
Originally Posted by DavidWOT View Post
1. Turn on USB debug mode in my phone >settings>applications>development
2. Connect the phone to computer via USB
3. Allow Windows to load drivers
4. Disconnect phone from USB
5. Turn off phone's USB debug mode
6. Reconnect USB between phone and computer
7. Successfully connect with Kies via the USB

The key here being: Have the phone in USB Debug mode when connecting to the computer to automatically load the drivers via the Windows Recognized New Hardware Wizard. Then disconnect and turn off the phone's USB Debug mode before reconnecting to the computer and Kies.

Now I put the "[?]" in my subject line because I have the confidence level of approximately zero with Kies at this point, woindering if it will connect the next time [smile] Hope this helps! - David
Many thanks to David for this info - the first part worked for me, but having reloaded the Kies completely, it still would not link with debug unticked!
Also It was not possible to reload drivers as suggested via Kies tools with phone plugged in .

My question is , if the phone links to kies with the debug ticked on, why should it not be used in that mode, if it works like that?
It seems to read the firmware [ mine was uptodate], and can load new pics and mp3 s.
Can anyone explain, please?
Does anyone know a total solution?, there still is no complete fix for all machines.
It seems pretty disgusting that Samsung should be allowed to get away with selling a faulty device which is quite expensive - particularly if new firmware can only be loaded via Kies in 'untick' mode, if that is the case.
Any helpful comments welcome.
robin
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Old January 9th, 2012, 02:33 PM   #85 (permalink)
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Default Try 'My Phone Explorer'

I haven't managed to get any of the suggestions to work. In the end, I have gone back to My Phone Explorer (FJ Software Development) which I used to use all the time on a Sony-Ericsson phone a few years ago. It now supports Android (but needs a client on the phone and USB debugging mode enabled). Connects via USB, Wifi or Bluetooth (although I have only used USB myself).
It syncs with Outlook and allows you to send text messages from the keyboard.

I have only just installed on my Galaxy S2 but it seems to work just as well as it used to with my K800i - give it a go, if you are fed up with Kies!
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Old January 9th, 2012, 06:46 PM   #86 (permalink)
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Apologies if this is unrelated or previously mentioned.,

i had issues connecting to kies too. In fact the one time i managed to connect i tried updating the software. Unfortunately my usb connection failed halfway through and i ended up with a brick. Anyway, a new one was sent out next day by orange.

So...had same problem but solved it setting the screen to never time out whilst plugged in and this solved all my connection issues. I did this through 'power control' widget app but guess it can be done in setting. Can't recall right now whether usb debugging was ticked or not but its easy to try both.
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Old January 13th, 2012, 12:23 PM   #87 (permalink)
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Originally Posted by DavidWOT View Post
1. Turn on USB debug mode in my phone >settings>applications>development
2. Connect the phone to computer via USB
3. Allow Windows to load drivers
4. Disconnect phone from USB
5. Turn off phone's USB debug mode
6. Reconnect USB between phone and computer
7. Successfully connect with Kies via the USB

The key here being: Have the phone in USB Debug mode when connecting to the computer to automatically load the drivers via the Windows Recognized New Hardware Wizard. Then disconnect and turn off the phone's USB Debug mode before reconnecting to the computer and Kies.

Now I put the "[?]" in my subject line because I have the confidence level of approximately zero with Kies at this point, woindering if it will connect the next time [smile] Hope this helps! - David
Yeeees! This method worked for me, big thanks!
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Old January 24th, 2012, 12:46 AM   #88 (permalink)
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Originally Posted by axesever View Post
I had this problem, here was my fix:

Plug the phone into the USB.
Turn phone off, hold lock and select Turn Off.
Wait.
After its off and loads the Battery Charging icon, turn it back on.
Wait.
It should send the driver info to the computer and recognize it.

If it doesn't work for you, it might be because I enabled USB debugging prior to restarting it. It works in Kies now.
That worked for me but I also took out the SD card and disabled the screen lock.
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Old January 24th, 2012, 10:37 AM   #89 (permalink)
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My issue has been slightly different. My partner has been using a Samsung Galaxy S II successfully synchronising to Outlook 2010 with Kies for a couple of months. I have just got a similar phone and want to synchronise to the same PC using my user profile. I have discovered that if we sync one phone on profile 1, the other phone is not recognised (Unable to connect....failed to retrieve device information) on profile 2. However, if I connect it on profile 1, it is recognised and then it is recognised on profile 2. Then the first phone is no longer recognised on profile 1 but it is on profile 2 and once connected can be re-connected successfully on the first profile!!!
Shutting down and re-booting the phones and/or the PC seem to have no effect.
I've only tried this workaround about 4 rimes so cant yet confirm it works consistently.
I've also had some worrying problems with the synchronisation which, as yet, I haven't determined either a cause or consistency. But on one sync, all my contacts were duplicated on my phone but not in Outlook and two of my groups were duplicated but one pair had no entries. I am not convinced I can trust Kies but will need more testing to arrive at an answer to that.
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Old January 25th, 2012, 10:12 PM   #90 (permalink)
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Angry Cannot connect to Kies

I have just updated my Kies. I can no longer connect to it.

I plug phone to USB. It says it is initialising, and it is connected (on the phone), but nothing shows up in Kies.

It wouldn't bother me, except that I cannot back up the phone.

Or is there a way to do it wirelessly? Is it backing up when I use Kies Air, or is this more just a management portal?

Am doing my head in, have tried every solution in these forums, none work:

- ensuring USB debugging is unticked in Applications
- reinstalling Kies
- rebooting everything many times
- reinstalling drivers

Plus a host of other things I have seen in forums.

My husband also has one, and same problem, so I know it is not the phone, it is something with the new download. I was able to connect 3 days ago, no problems. It doesn't even look for the phone on kies, just sits there dumbly.

Any help would be really appreciated,
Clare
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Old January 25th, 2012, 10:19 PM   #91 (permalink)
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Any idea how to do this on a Mac? I have tried best I could simulating what you have suggested, but the Mac only shows the phone in Finder. It copied stuff over, but only photos and am not really sure what I am looking at!
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Old January 25th, 2012, 10:48 PM   #92 (permalink)
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Talking Success

I installed Kies on my other iMac, from a different Samsung website.

Success.

I used that same dmg file on my other iMac using file sharing, and voila, success.

So, the update that came through automatically from Kies was at fault (I am in Indonesia at the moment), as was the download from the UK Samsung site.

The problem had to be with the actual application I was downloading. Once I switched to the Australian Samsung website, all was working again.

I hope this helps someone out there. I have been doing my head in for 3 hours now!

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Old January 29th, 2012, 06:14 PM   #93 (permalink)
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So annoyed. I have gone through all of the ideas and tips in this thread, and I still can not get my damn phone to connect to Kies. Seriously, what a garbage application.

I am able to get it to connect via Kies Air (the browser thingy) but I cant update the firmware. I can get it to connect to Kies via WIFI, but after 20 seconds I get the error that it cant properly communicate with the phone.

I cant get it to do anything when plugged in with the cable.

How can I get my phone upgraded to the latest firmware?? All indications is that the UK is on Android 2.3.5 and Im still stuck at 2.3.3 out of the box.

Can a Vodafone retailer update the firmware for me?

Im seriously starting to miss the US for their ability to have a kick ass data network so they can just push the updates over the air, instead of this connecting your phone to a computer crap.

Ok, rant over, and I still have a phone that is running ancient software. Not cool. Help me update it please!!

Im running Windows XP on a Gateway 2000 computer (yeah, its older, purchased around 2003/04 I think?) I just updated Kies itself tonight, still nothing. The computer recognizes the phone and the SD card when I plug it in debug mode, but when I untick debug it goes wonky again.

Many thanks
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Old February 7th, 2012, 01:50 PM   #94 (permalink)
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For all those still struggling with Kies, I can only re-iterate my suggestion to try MyPhone Explorer. It does backup, sync, etc via USB,bluetooth or wifi.

Also, you can copy files on and off.

Usual disclaimer: I have no connection with the product other than a satisfied user for several years on SE and now Android phones.
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Old February 8th, 2012, 01:27 AM   #95 (permalink)
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Default Simple rememdy Samsung Galaxy S2 cable connect

This will only work if you have a wireless router or modem or have access to one.

I got my phone Galaxy S2, i1900, downloaded Kies and plugged in the cable , it worked fine.
about 2 months went by, plugged in the cable , nothing, just said "MTP connected' , it would not show my phone on KIES no matter what I did on my PC.

I read every thread, I searched and searched , nothing, I used win XP, windows 7, installed drivers, uninstalled and reinstalled KIES about a million times, updated everything I could find on the apps, it still just would not detect my phone via cable , after abusing Samsung technicians on their serious lack of support and documentation I tried KIES AIR.

That is all you have to do.

USE KIES AIR ON YOUR DESKTOP PC IF YOU HAVE A WIRELESS ROUTER OR MODEM. And you will have access to your files.

Kies Air will detect the router and ask you to enter the IP address into your browser ( I use Firefox) and then you do and it will be able to transfer your data.

Though I prefer the cable for faster connection, it is better than no connection as I had no way of transferring my pictures and videos before.

Kies air will not update firmware as it says all over the place, use Samsung APPS on the phone and search for firmware and it will update, you will need a data plan or a wireless connection to connect to the Samsung apps.

Samsung is really really smart in making technology like this. They are also f***ing crazy mofo's for not documenting this simply or providing more help for end users.
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Old February 15th, 2012, 06:10 PM   #96 (permalink)
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.........then I recommend you try changing your USB lead.
Cheers this worked for me.

Seems the stock phone usb cable sucks. Used a cable from my WD external drive, and it worked perfectly. Got a couple of new cables from ebay, hoping one will work.

Gerry
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Old February 22nd, 2012, 05:29 PM   #97 (permalink)
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Laugh Galaxy S2 & Kies

Never been able to connect my Galaxy S2 to Samsung Kies via USB ike many other people until I bought my wife a Galaxy Ace. Connected the Ace to PC via USB, drivers were automaticaly installed. Run Kies & the phone connected at once, I then disconnected the Galaxy Ace & connected my Samsung s2, it connected straight away.
So may I suggest, for all of you having trouble connecting your Galaxy S2 to Samsung Kies download & install the Samsung Ace drivers & try again.

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Old February 23rd, 2012, 09:26 AM   #98 (permalink)
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Quote:
Originally Posted by filbert View Post
For all those still struggling with Kies, I can only re-iterate my suggestion to try MyPhone Explorer. It does backup, sync, etc via USB,bluetooth or wifi.

Also, you can copy files on and off.

Usual disclaimer: I have no connection with the product other than a satisfied user for several years on SE and now Android phones.
MyPhone Explorer is rather like Kies in that when it works it is fine but often it does not
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Old February 23rd, 2012, 09:29 AM   #99 (permalink)
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Quote:
Originally Posted by royjk View Post
Never been able to connect my Galaxy S2 to Samsung Kies via USB ike many other people until I bought my wife a Galaxy Ace. Connected the Ace to PC via USB, drivers were automaticaly installed. Run Kies & the phone connected at once, I then disconnected the Galaxy Ace & connected my Samsung s2, it connected straight away.
So may I suggest, for all of you having trouble connecting your Galaxy S2 to Samsung Kies download & install the Samsung Ace drivers & try again.

As |I loathe Kies for it's unpredictable performace I will try this and report back
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Old February 26th, 2012, 06:56 PM   #100 (permalink)
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Default Other solution that worked for me!

My Galaxy S2 could not be detected on either Windows 7 or Odin.Had upgraded Android 2.3.4 after rooting.
Found the tips below on forum.xda-developers.com/showthread.php?t=1317916

That finally did the job for me! Many thanks to Ashtwinks!

1. When the phone is upgraded to Android 2.3.4 and above (mine is 2.3.6) Kies stops recognizing the phones and USB connection / Serial port connections etc get reset on the phone
2. Even if proper drivers are there on the laptop (mine is Windows 7 64bit) they are not recognized
3. Device Manager shows "unknown device"
4. Updating the driver also does not result in any help
5. solution lies in the phone
a. key in the dialer *#7284#
b. it has 4 option there..
UART (MODEM/PDA)
USB (MODEM/PDA)
c. For USB. select the PDA.if it already selected to PDA. reselect it by select MODEM and then PDA again.. Only change the USB setting.. andthen press back. try reconnect (thanks to napi1 @ androidforums.com/samsung-galaxy-s2-international/447145-sgs2-kies-not-syncing-os-2-3-5-a.html#post3484588)
6. The Laptop will start recognizing the required drivers and install them
also
Phone is not recognized by laptop when it is in USB debug mode, MyPhoneExplorer does not recognize when it is not in Debug mode
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