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Old July 17th, 2012, 05:33 AM   #151 (permalink)
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This doesnt works try this
Cracktivate: Samsung Kies problem solved

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Old July 17th, 2012, 12:33 PM   #152 (permalink)
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Quote:
Originally Posted by droid416 View Post
Try running the troubleshoot the connection wizard and let Kies reinstall the drivers.
thanks for the advice but i have already tried that and still it doesnt seem to work
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Old July 18th, 2012, 03:07 PM   #153 (permalink)
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Default Look for alternatives

After losing a day on that crappy software, trying most suggestions made in this forum (to no avail, needless to say), I tested myphoneexplorer and, after I had installed the beta version (the normal version didn't work for my setup, possibly because I needed MPE to synchronize with Thunderbird which is brandnew) it worked like a charm. The same can be said of birdiesync (but it costs).

A time wasting software like Kies should be forbidden by law! Incredible that Samsung which produces such snazzy smartphones can produce such lousy software.
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Old July 20th, 2012, 07:14 AM   #154 (permalink)
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Thumbs up Solved with phone restart

Hello,

I had the same problem with my GN7000: cancelled an OTA update of ICS 4.0.4 (I had 4.0.3) and had to go with Kies, because the phone did not want to update any more. I have Win7 64bit, istalled Kies and did not recognized my device. I shut the phone down, removed the battery for few seconds, start it back and Kies recognized the phone and i did the update sucessfully.

Good luck!
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Old July 22nd, 2012, 02:36 PM   #155 (permalink)
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hi guys. I'm new to this forum. also try to fix problem and I've got it.
I was looking for solution everywhere and I find one which is working for me and I hope will work for U but I'm afraid its involving new android installation
if you upgraded your phone with any of android version probably U make a mistake while doing it. So
1. backup your data from your phone.
2. uninstall kies from computer
3. now if U did copy of everything take your sd card out of your phone (if U got one)
4. wipe out every data from phone (xda guys find out that odin is not doing it completely )
5. download any version of android and odin
6. install it on your phone
7. after all your phone should work fine and connect to kies without any problem.

I don't know what linkage got wiping all data from phone to connecting phone to kies but its working for me.
hope it was helpful.
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Old July 23rd, 2012, 03:27 AM   #156 (permalink)
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Agree Kies is rubbish, completely freezes my pc, causes it to crash etc.
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Old July 24th, 2012, 05:51 PM   #157 (permalink)
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Default Reboot works for me

Quote:
Originally Posted by AndroiderMax View Post
Instead of looking for complicated troubleshooting solutions, which takes alot of time and most part dont work, and lots of pains in the a**.....DO THIS (eureka, i discovered this because my battery was dieing, and phone went off):
-unplug your device USB cable
-Swith your PHONE off
-Swith your PHONE on
- Plug it back.

Works for me every time kies goes crazy, and also works no matter what windows version you got.
This is fast, easy and worked for me!
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Old July 25th, 2012, 11:53 AM   #158 (permalink)
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Quote:
Originally Posted by Kwry View Post
Thank you.
I report that this method also works for Mac (OS X Lion 10.7.3) and Kies 1.3.0 that was NOT connecting my Galaxy Note anymore with the latest firmware update LB1.
Thanks Kwry & Hasse Steel, this did the job for me :-)
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Old July 26th, 2012, 05:15 PM   #159 (permalink)
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Quote:
Originally Posted by krystian15 View Post
hey guys,

I too like many of you have had the same problem with my S2 not connecting with kies and ive tried everything that everyone has suggested on this thread from enabling usb debugging mode, to enabling usb debugging mode and disenabling it right after, tried taking both sim and usb out, tried installing windows media player 11, tried the #7284# dial tone procedure (when i dial the number it simply says "connection problem or invalid MMI code"), tried simply turning phone on and off.

however i tried the one method of going into setting>wireless & network> usb utilities and putting it in usb mass storage mode and the drivers run (the little popup that hardware wizard has found your device) but then it prompts me with a message saying

"Reconnect device in Samsung kies (Pc Studio) mode. current connection mode not supported by kies. Check usb setting-> applications-> development-> usb debugging (x))"


i will follow exactly in these instructions and usually the drivers connect just as before but i get the exact same message prompt even though I just did it....it confuses the hell out of me and i dont know what to do! im about to throw my phone out the window! can some please help me with this ive practically tried all of the previous methods and nothing has worked!
Your message stated that you entered #7284# and got the MMI error. This happened to me also. You have to enter *#7284# and the MMI will run. :-)
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Old July 26th, 2012, 05:17 PM   #160 (permalink)
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Concur.
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Old July 26th, 2012, 06:44 PM   #161 (permalink)
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I'M IN! I'M IN! I'M IN!
Finally and after 100 years!
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Old July 26th, 2012, 07:12 PM   #162 (permalink)
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Ya'll will NOT BELIEVE THIS.

Finally got Kies to recognize my phone. Thanks God. So I figured the next logical thing to do was BACK IT UP.

The backup process went through e-v-e-r-y step.

On the LAST STEP the program FROZE.

Unfreaking believable.

I am FOUR HOURS INTO THIS NIGHTMARE.
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Old July 30th, 2012, 02:31 PM   #163 (permalink)
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Hello Everyone,
I'm new to this forum, but here goes...

I've read and tried everyone of these suggestions / solutions and none seem to work for me. I do notice something missing though which I'm curious about as it makes me pause everytime I try one of the proposed solutions.... When I plug in my phone via the USB cable (because I have set my USB settings to Prompt what to do) I get a list of options on my phone. I have tried each solution listed here using both "Mass Storage" as well as "Samsung EZUpdater". Now, using "Mass Storage" likely will not work as Kies does not even try and connect to my phone, so I assume I have to use EZUpdater......but no-one above seems to mention this! So, should I be using EZUpdater or not? I have another option available, which is "Media Player" but this does not seem logical either...

I'm pretty frustrated, as is everyone else, with Kies, but I'm still willing to give it a go, so any help would be appreciated...

Thanks.
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Old August 14th, 2012, 04:36 PM   #164 (permalink)
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I didn't use Kies from the begining, it never worked. Try this: Settings/Wireless and network/Wi-Fi Direct...(peer to peer connectivity) turn it on. Works for me.
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Old August 24th, 2012, 10:08 PM   #165 (permalink)
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Default I found a solution

My device had the same issue, I have themes and locker app to personalize my phone. After many hours and forums, I did the following
I closed all the theme apps and locker apps, also deactivate the pattern locker, and very important removed my sd card. After that it worked, Althought no firmware update was found Kies was successfully sincroniced with my phone.
Hope it work for you guys. !
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Old September 2nd, 2012, 12:46 PM   #166 (permalink)
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Default Kies no go.

Re-install device driver is all I keep getting, I haven't used kies for some time, I hooked up to upload some pics to computer and no go, updated software nothing, trouble shoot connection error, re-install device driver, I un-installed kies and re-installed it, ive re-installed device driver so many times its beyond a joke, how do I find out why this great kies program decided it no longer wants to work or are we up the creek with out a paddle . . .

im at a loss as to what to do. . . is there a work around ? does any one know of another option that is better than kies ? open to what ever, sick of rubbish in my life. . .

thanks all, forgive my shortness im really annoyed, I expect things to go when I need it to, and last time I used it it was working fine. . . uhhhhh.
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Old September 2nd, 2012, 12:56 PM   #167 (permalink)
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Quote:
Originally Posted by rafael.skt View Post
This is fast, easy and worked for me!
Folks, I tried this fix and it worked a treat, hooked up computer found it installed what it needed kies picked it up, im a go, thanks so much Rafael, your a legend.

Peace & Blessings.
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Old September 4th, 2012, 01:44 PM   #168 (permalink)
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I almost dread when Jelly Bean finally gets released. Means I'll have to go through my Kies nightmare yet one more time. I never know what I eventually do to get it to work but it always fails in the middle then I'm in recover mode for hours until finally 5 to 6 tries later, it completes. I was under the impression when I switched from iPhone that the updates were over the air. Guess my friend just meant the app updates.
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Old September 12th, 2012, 10:42 PM   #169 (permalink)
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Exclamation After Extensive Failure to Sync, Discovered Samsung MAGIC USB Cable NEEDED for Kies

I wasted way too many hours (more than 10) trying to sync my new Galaxy S2 to Outlook for contacts and calendar. Cbeyond Support, Sprint Support and all the online help refused to work. Finally got to Samsung support who directed me to try K9 mail and some other outlook sinc 4th party app! She had asked if I was using the Samsung USB cable and I had said yes....Then noticed it was from a previous HTC EVO 4G. She then changed her tune completely, said forget K9 and the other and use Kies (Which I had tried for many many hours downloading firmware, wiping, blah blah blah.) Just pull my fingernails out and burn holes in my skin!

So I tried Kies one last time using the UNMARKED Samsung cable (labeled only with the universal USB symbol on both high gloss plastic ends of a NORMAL LOOKING CABLE.

I cornered her with half a dozen pointed questions to learn the phones can not be seen by Kies with a NORMAL USB CABLE. The MAGIC SAMSUNG USB CABLE has "Built In Drivers" (WT?). She recommended not even charging the phone with a NORMAL USB CABLE because the MAGIC SAMSUNG USB Cable has voltage and charge limiting features! I'm more than a little skeptical. the dang MAGIC cable looks normal, but I can't argue with sucess, Kies works easily with the MAGIC Cable and will not even see the phone with a NORMAL USB cable.

I don't like this kind of carp level secret proprietary disfunctionality. What can they gain except for a few thousand dollars selling MAGIC USB CABLES? Is this a thin poorly thought out mimicry of Apples misguided ways???

It explains why for some people things work easy and for others things don't work. It seems totally random....because without clear instructions, people will grab any seemingly compatible cable and go.
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Old September 29th, 2012, 07:42 AM   #170 (permalink)
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Dear all,

I registered just to tell you guys since I don't think anyone mentioned it yet. The solution is here: Galaxy S2 no longer detected by computer via USB - xda-developers

It has absolutely nothing to do with cables and drivers; it's 2.3.x messing up some internal settings.

Quote of the full post:

Quote:
Dear All
Following are my observations and possible steps to
1. When the phone is upgraded to Android 2.3.4 and above (mine is 2.3.6) Kies stops recognizing the phones and USB connection / Serial port connections etc get reset on the phone
2. Even if proper drivers are there on the laptop (mine is Windows 7 64bit) they are not recognized
3. Device Manager shows "unknown device"
4. Updating the driver also does not result in any help
5. solution lies in the phone
a. key in the dialer *#7284#
b. it has 4 option there..
UART (MODEM/PDA)
USB (MODEM/PDA)
c. For USB. select the PDA.if it already selected to PDA. reselect it by select MODEM and then PDA again.. Only change the USB setting.. andthen press back. try reconnect (thanks to napi1 @ androidforums.com/samsung-galaxy-s2-international/447145-sgs2-kies-not-syncing-os-2-3-5-a.html#post3484588)
6. The Laptop will start recognizing the required drivers and install them
also
Phone is not recognized by laptop when it is in USB debug mode, MyPhoneExplorer does not recognize when it is not in Debug mode

Hope this helps

My setup
Samsung Galaxy S2 GTI9100G (not rooted)
Android 2.3.6 (upgraded on Dec 8th from Samsung link in the phone)
Windows 7 64 Bit
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Old September 29th, 2012, 02:09 PM   #171 (permalink)
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Thumbs up Try this

Quote:
Originally Posted by NoiPhone4Me View Post
Hello Everyone,
I'm new to this forum, but here goes...

I've read and tried everyone of these suggestions / solutions and none seem to work for me. I do notice something missing though which I'm curious about as it makes me pause everytime I try one of the proposed solutions.... When I plug in my phone via the USB cable (because I have set my USB settings to Prompt what to do) I get a list of options on my phone. I have tried each solution listed here using both "Mass Storage" as well as "Samsung EZUpdater". Now, using "Mass Storage" likely will not work as Kies does not even try and connect to my phone, so I assume I have to use EZUpdater......but no-one above seems to mention this! So, should I be using EZUpdater or not? I have another option available, which is "Media Player" but this does not seem logical either...

I'm pretty frustrated, as is everyone else, with Kies, but I'm still willing to give it a go, so any help would be appreciated...

Thanks.
I had same prob as you, tried everything possible, went to Samsung Live Chat...she told me turn off firewall,i did and now its working, however i never got any warning before that my firewall is blocking this, but some how it worked, debugging mode should be on. Good luck
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Old October 9th, 2012, 01:11 AM   #172 (permalink)
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Hi guys,

First time poster. I've also been trying for the last few months to upgrade to ICS with Win XP. Tried every recommendation on this forum with no luck. Finally borrowed my father's laptop with Win 7, installed Kies and within 40 minutes everything was done. Went to the Samsung website, installed the proper software and right away Kies recognized my SGH-i727R. Didn't have to turn on Debug, no unplugging and replugging the usb cable, didn't have to shut it off and on. Just plugged it in as is and poof! It worked. Anybody using XP might want borrow a buddy's laptop with Win7.

Good luck
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Old October 24th, 2012, 11:14 AM   #173 (permalink)
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Default MyPhoneExplorer has just saved me from insanity

Dear all
thank you so much for this thread, it is always such a relief to know that you are not alone.
Keis has slowly driven me bonkers with duplicate entries in outlook and on my Samsung Galaxy 1 - but at least it connected and had a sporting attempt at syncing.
Since getting my Galaxy Note 2 I couldn't get Keis to recognise it at all, just like the other replies.... days have gone by, my blood pressure getting higher by the minute.
MyPhoneExplorer just worked, perfectly, allowed me to choose to send the whole of Outlook contacts and calendar to the phone to get started, behaved intelligently, and is just wonderful!
Wish I had discovered it a year or two ago.
Have sent them a donation, they deserve it.
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Old October 24th, 2012, 12:31 PM   #174 (permalink)
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Personally I would recommend Airdroid rather than any samsung software.
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Old October 28th, 2012, 09:49 PM   #175 (permalink)
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?
Quote:
Originally Posted by iluvtheJudds View Post
Hi guys,

First time poster. I've also been trying for the last few months to upgrade to ICS with Win XP. Tried every recommendation on this forum with no luck. Finally borrowed my father's laptop with Win 7, installed Kies and within 40 minutes everything was done. Went to the Samsung website, installed the proper software and right away Kies recognized my SGH-i727R. Didn't have to turn on Debug, no unplugging and replugging the usb cable, didn't have to shut it off and on. Just plugged it in as is and poof! It worked. Anybody using XP might want borrow a buddy's laptop with Win7.

Good luck
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Old October 29th, 2012, 03:19 PM   #176 (permalink)
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Hi Guys

I have tried almost every "solution" in this thread and none of them have worked

Any ideas?
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Old October 30th, 2012, 09:12 AM   #177 (permalink)
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For those who want to use KIES to update their phone but cant get KIES to function as it should, maybe should try the OTA option to update the firmware. For all other uses eg: syncing data/ transferring data from phone -> memory card etc should seriously have a look at ‘MyPhoneExplorer’ FJ Software Development I use it for my phone and never missed KIES
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Old December 18th, 2012, 03:24 PM   #178 (permalink)
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Default Resolved it without much hassle

I too had the same issue with my galaxy s2. This is how the issue was solved.
- Click on troubleshoot connection errors in Kies. this will install the kies drivers
- opened Kies application on pc
- Restarted the phone and connected to the pc
- This will install the drivers from Windows update. there will be around 3 drivers inclusing one for GT1900.

once the drivers are installed , kies recognises the phone and synchs without issue.

this was on Windows 7. Kies versio 2.5.n.n.n.n
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Old December 27th, 2012, 10:37 AM   #179 (permalink)
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Default My Upgrade to ICS Nightmare

My issue was two fold: connecting to Kies and upgrading to ICS.

I hope my posting will help someone as to how I was able to connect to Kies and subsequently upgrade my Galaxy to Ice Cream Sandwich. I have a Samsung Galaxy S2, SGH-i777 (AT&T) phone and I was unable to get it to connect to Kies. A Mac or Windows computer could see the phone as a USB device, but the Kies software could not. Kies crashes a lot with either Windows or Mac so I think we have many software quality issues.

I spoke with AT&T for a very long time and they could not resolve the issue. Because I've been trying this for so long the warranty ran out and the Insurance rep told me that I'm out of luck because the problem has been going on for such a long time. (Really?) Replacing the phone was not an option.

I also spoke with Samsung. (You may have to call several times until you get a knowledgeable person.) And they walked me through many things. Finally resetting the phone to factory defaults solved the problem with the Kies connectivity issue. However, I was not able to upgrade the phone. Kies stated that 2.3 was the latest available version.

After installing several apps that I normally use, I again attempted to upgrade the phone to ICS. A Samsung rep told me to try to force an upgrade through the Tools > Firmware Upgrade and Initialization menu. That didn't work either. The software could not connect with the phone. Also, the Samsung folks don't know anything about Macs which is what I use. The menu option that you need to force an upgrade is not available on the Mac version of Kies. I had to come up with a Windows 7 computer to accomplish the upgrade.

Here is what worked for me:
1) Reset the phone to factory defaults (Hold both volume keys when powering on)
2) Do not update or install any apps
3) Connect phone to Kies
4) Tools > Firmware Upgrade and Initialization

When I did that I was able to connect with Kies and upgrade the phone. Of course you must backup everything to a SD card or some other source because it wipes the phone.

The following link was helpful but not complete to help me solve the problem:

SAMSUNG
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Old February 1st, 2013, 08:20 PM   #180 (permalink)
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spent a couple days working on this problem of Kies. Galaxy SII on android 4.0.3 cannot connect to Kies. None of the ideas found on the net worked to any degree. Used both Mac and (uggh) windows 7. Every post above was attempted. Every combination. Kies air does not work on either system.

Finally found two solutions that sort of work.

1. Windows 7 finally recognized the phone after

disconnecting from the internet (seems to think the phone is android 2.3 when it is now 4.0.3)

removing any apps that may control other apps such as gemini app manager or virus protection apps

NOT using the supplied Samsung cable. Best result was a short 8" cable from a parrot device.

And even then could NOT backup. But COULD export or import

Better choice
2. MAC system

disconnecting from the internet

removing any apps that may control other apps such as gemini app manager or virus protection apps

NOT using the supplied Samsung cable. Best result was a short 8" cable from a parrot device.

Restarting the phone. Reconnecting.

Kies sees the phone and does not crash! All Kies functions work (though with erratic losses of service where Kies stops functioning)

Can use backup and restore functions. Sometimes need to remove and restart phone again as it will stop functioning for no apparent reason. If the backup takes more than 30 seconds it's frozen again. Restart the phone and it works. Recommend doing each backup separately as choosing "all" seems to freeze it. Also probably one of those backups is corrupted anyway. When you restore you may find it wont work. Also moving apps to SD card did not work. ALL apps have disappeared. Of course they are still using up space on the 32Gb SD card that I cannot reclaim without wiping the card and it takes for freakin ever to transfer that much data.

Kies
it's a four letter word for a reason.
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Old March 11th, 2013, 08:59 AM   #181 (permalink)
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Well folks, there's a smiley upstairs, so something must have helped. It may have been all of your suggestions or it may have been none. I am connected and my USB debugging is not checked. Where was my problem? Whenever I connected I saw at the top of the screen "connected as a camera". I dragged down the notification tab and tapped on the "Other USB options" and checked next to Media device: And "Bob's your uncle, it worked. I AM NOW CONNECTED, friends. Halleluyah.
Hope it works for you as well.
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Old March 15th, 2013, 10:26 AM   #182 (permalink)
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I've not being able to connect via usb for ages (worked with wifi). Tried older versions of Kies and this one works for me 2.5.1.12123_2..... One happy bunny.

Tricia
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Old April 4th, 2013, 06:23 AM   #183 (permalink)
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Wink The solution!

I would like you all to spread this word because it works for me after many failed tries. so the story goes:

1. update to latest Kies (Kies also at the end of installation installs latest SAMSUNG_USB_Driver_for_Mobile_Phones

2. download SAMSUNG_USB_Driver_for_Mobile_Phones_v1_3_2300_0 version driver (pls find link, google it or something thats how i do it but i didn't save the link )

3. instal that version driver (if it asks you few things you confirm all and just make sure you install it

4. turn usb debbuging ON on your Galaxy s2 i9100, make sure that the phone is not in lock screen i.e. unlock it to home screen, and connect it via usb cable.

5. when the windows installs all components (Samsung adb interface is last one) and says is ready to use, pop up will come "Open devices to view files", and you open "Phone"

6. start Kies and wait to connect, phone must be again while connecting in Home screen mode (connects in less than 10 seconds for me, also if the opened Phone dir is in the background I bring it up while the kies is connecting).

THATS IT! Try it, test it, and paste it wherever you can and make the life easier to people. Cheers!

p.s. i will sum up the most important things:

1. MUST HAVE installed SAMSUNG_USB_Driver_for_Mobile_Phones_v1_3_2300_0
2. MUST HAVE usb debbuging option ENABLED
3. MUST BE in home screen mode, NOT LOCKSCREEN
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Old July 27th, 2013, 08:15 PM   #184 (permalink)
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Curious if you look in CONTROL PANEL > AutoPlay, how many times your phone is listed there as a device. My Windows 7 in 64bit created a new device EVERY TIME the Samsung drivers were installed for a total of 17 phone devices .... and KIES STILL WONT work. (((((((((((((
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Old July 27th, 2013, 08:39 PM   #185 (permalink)
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Quote:
Originally Posted by BillAnderson View Post
Curious if you look in CONTROL PANEL > AutoPlay, how many times your phone is listed there as a device. My Windows 7 in 64bit created a new device EVERY TIME the Samsung drivers were installed for a total of 17 phone devices .... and KIES STILL WONT work. (((((((((((((
Although I am not familiar with your device, mine is similar.
I don't use Kies at all so I cannot help with that, but when you plug your phone into your computer, does Kies run automatically?
Do you have the option in the pulldown menu to mount as ptp or mtp or perhaps a usbms?
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Old July 27th, 2013, 09:23 PM   #186 (permalink)
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Default multiple entries in CONTROL PANEL>AUTOplay

Pheva: Please look in CONTROL PANEL > AUTOPLAY and tell me how many times your phone shows up as a device. I have noticed that every time the PC downloads drivers (which I must do EVERY TIME I WANT TO CONNECT using KIES) Windows 7 adds my phone as a new device in the AutoPlay list. I ended up with 17 entries for my phone there.
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OK after having a nightmare with trying to get this to work and reading through this whole thread this is what I did:

I did notice that if I moved the USB cable around where it connects to the phone it kept connecting and disconnecting so I changed the cable but not sure if it made any difference to this following sequence that worked for me.

Firstly I downloaded and installed latest version of Kies from Samsung site:

1. Restart PC
2. Switch off screen lock on Phone
3. Restart Phone
4. Open Outlook (important to do this now)

5. Turn on USB debug mode in my phone >settings>applications>development
6. Connect the phone to computer via USB
7. Allow Windows to load drivers
8. Disconnect phone from USB
9. Turn off phone's USB debug mode

10. Open Kies
11. Reconnect USB between phone and computer
12. Successfully connect with Kies via the USB

Finally as a check I connected my old USB cable and I could not connect to Kies!, then changed back to my "other" cable and worked first time! So before you spend as long as I did on this, I would suggest you get a new USB cable! (is their a special one that you need for the Galaxy S2?)

Good Luck
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Old July 27th, 2013, 09:35 PM   #187 (permalink)
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Mikey: I did have Keys set to auto start when the phone was plugged in, but all that did was freeze everything else on my QuadCore computer and KIES would ever connect to the phone anyway. So I turned auto start off.

I do have the screen to select MTP or PTP (MTP is checked by default), If I am connected and KIES is open, if phone has MTP checked, and I switch it to PTP, KIES will cause new drivers to be installed (2 of which will end as FAIL) plus my GT-I9100M is added as a new phone device in the list in CONTROL PANEL > AUTOPLAY. When I click the phone back to MTP, more drivers are installed, and my GT-I9100M is added to the Autoplay list as another phone device. Doing this I ended up with 17 phone devices and 4 camera devices and KIES still wouldn't work.

Backing up contacts and logs and emails and SMS is a pain with backup apps, but at least it works. Painfully. KIES however is the only method for updating the O/S and currently the only way to get KIES to work involves downloading drivers, rebooting phone, rebooting PC, crossing fingers, and KIES *MIGHT* work once. But only once. Sheeeeeesh.

I tried SAMSUNG support but because I live in Canada they said online support only supports USA and I had to phone Canada support some workday.
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Old July 28th, 2013, 06:40 AM   #188 (permalink)
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Do you have your contacts and emails in your Gmail account or are some emails with a different account?
I really wish I could help with Kies but like I said, I don't use Kies but, I don't suppose you have access to another computer to try it on?
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Old July 29th, 2013, 03:10 PM   #189 (permalink)
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Bill, Kies is notoriously problematic. I could tell you what I really think of it, but the language filters would make the post look like an old IBM punchcard.

In any case, you will have some options if you want to try and NOT use Kies, the most obvious would be to root your phone and update it with a custom ROM. I have the AT&T version of the S2 (SGH-i777) and have the SuperNexus JB rom on it and like it quite a bit more that stock. I'd be happy to help you with that, if you're interested.

However, I do understand that rooting is not for everyone, so back to Kies. I recommend uninstalling everything related to Kies including any device listings for your phone in Windows device manager. Get rid of any file remnants and reboot your PC.

Then, create a new user on your PC called "Kies" and grant it admin privileges. Log in to that account and install kies there. Once the installation completes (with a new set of drivers) plug in your phone and see if it then will work.

If so, keep the Kies account ONLY for backups and updates of your phone and use your PC 99% of the time as a standard user.
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Old August 1st, 2013, 07:40 PM   #190 (permalink)
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I am having a related problem with Kies. I run a Sam Galaxy S2 GT-i9100 with Android 4.1.2 on it. My Kies is ver 2.6.0.13074_14. When I use Kies to synchronise my phone with MS Outlook 2007 on my computer, all the elements of Outlook synchronise well across to my phone, except for the Outlook Calendar. It refuses to synch, and just hangs. I then have to cancel the synch. Any ideas, please?
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Old March 26th, 2014, 06:09 AM   #191 (permalink)
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Default Try a Samsung cable

Hi all,

After an hour wrestling with this problem I switched cables and it did work. The cable I previously used was some nameless brand that charged my phone from the computer USB OK but did not connect to Kies.

Then I found the Samsung cable from my shelf, tried it and the phone did connect straight away.

HTH someone.
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