Originally Posted by Debbie0204
I am currently not receiving email notifications in my soical hub or email application. If I go into emails and refresh then my new emails appear. Surely I should receive instant notification when an email is received as I would when I receive a text. My noticifations are set to a tone and vibrate but nothing happens. How to change settings to make sure email notifications are instant and not just when I refresh within the application??
I experienced the same problem after I updated from 2.3.3 to 2.3.5.
This is how I solved it.
I have 3 email accounts set up on my email hub, Yahoo, Hotmail and Gmail.
1, Firstly go into the main phone settings and down to ACCOUNTS and SYNC. Ensure you have checked the two options at the top: BACKGROUND DATA and AUTO SYNC
2, Now at the bottom of ACCOUNTS and SYNC you should be seeing your email accounts that you've set up. (When you set them up be sure to tick the SET AS PREMIUM ACCOUNT POP/IMAP check box)
You need to access each of your email accounts and be sure to check each of the sync options in each of the accounts.
3, Access the ACCOUNT SETTINGS of any of your email accounts it doesn't matter which as the following settings will be automatically applied to all your accounts. You can access via the EMAIL HUB or from where you are in ACCOUNTS and SYNC.
4, Scroll down the page to where it says SYNC SCHEDULE click on that and then click PEAK SCHEDULE and choose the PUSH option. Now go back out and click the OFF-PEAK SCHEDULE do the same as before and choose the PUSH option.
5, Most of that you probably already know but this last bit people forget to do. Underneath SYNC SCHEDULE there are two further options: WHILE ROAMING and WHILE POWER IS LOW. By default they are set to MANUAL. You need to change both to USE SYNC SCHEDULE. As you check each option, the message: SETTING WILL BE APPLIED TO ALL YOUR PREMIUM ACCOUNTS is shown.
Now you should receive email notifications promptly. Test it by sending an email to itself or, if you have two emails send one to the other.
Hope this helps.
All the best.