flauros

Hi,
I have plugged my Galaxy S2 into my pc for the first time to update the firmware and it recommend I should backup my phone first. While doing so, the USB cable somehow managed to unplug and which stopped the process in the middle. I tried plugging my phone back in again but it wouldn't recognize my phone.

I have a Galaxy S2 and I'm using Win7. I've tried to reinstall everything but unfortunately it did not work. Can someone explain how can I resolve this issue?

ironass

Hello and welcome to Android Forums flauros!

I'm afraid that disconnecting the USB cable in the middle of a backup is not a good thing.

Try opening Kies, with the phone initially disconnected, and select Tools > Troubleshoot connections... and run this to re-install your drivers.

If, for any reason, this fails... see here:-

KIES PC Suite installion & connection solutions

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