April 8th, 2012, 04:01 AM
Join Date: Aug 2010
Location: Cotswolds, England
Device(s): SGS4 GT-i9505. Rooted. DjeMBeY ROM Slim MKE. J.B. 4.3. Baseband: MKE. Kernel: talexop+PhilZ
Thanked 3,183 Times in 2,137 Posts
Originally Posted by flauros
I have plugged my Galaxy S2 into my pc for the first time to update the firmware and it recommend I should backup my phone first. While doing so, the USB cable somehow managed to unplug and which stopped the process in the middle. I tried plugging my phone back in again but it wouldn't recognize my phone.
I have a Galaxy S2 and I'm using Win7. I've tried to reinstall everything but unfortunately it did not work. Can someone explain how can I resolve this issue?
Hello and welcome to Android Forums flauros
I'm afraid that disconnecting the USB cable in the middle of a backup is not a good thing.
Try opening Kies, with the phone initially disconnected, and select Tools > Troubleshoot connections... and run this to re-install your drivers.
If, for any reason, this fails... see here:-
KIES PC Suite installion & connection solutions