So I bought a used Samsung GS2 from a known supplier for PhP17,000 or 405USD.
I wasn't minding the emergency calls only message at the lock screen at first because Globe Telecom SIM usually go to Emergency Mode even in my old phone.
It starts annoying me because I can't call or text anyone!
Things that I did:
1.) Tested the SIM on my old phone to check if it is working - it is.
2.) Tried my brother's SIM on mine, suddenly, it worked!
3.) I put back my SIM again and it is still working.
4.) After a while, I got the emergency calls only again. Tried turning on and off the phone itself. - nope. nothing happened.
5.) Bought a new prepaid SIM of the same carrier(Globe Telecom). - it worked for just the 1st 12hrs. Then I got stuck at emergency calls only again.
The seller told me it still has Samsung Warranty but I don't know how to check if how long my warranty still is.
If anyone would tell me how to get/know my warranty time remaining, I will try to give Samsung the call to address this problem and try to ask if I can give it to them to take a look or get a replacement unit.
Thanks in Advance guys.
Sorry if my English is also not that perfect since it is not my native language.
BTW I'm from the Philippines.
Last edited by SCPadgeebar; September 6th, 2012 at 04:30 AM.
Firmware: Danvdh GE 4.4.2
Carrier: EE UK (4G)
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As you are in the Philippines and you are on DXKL1 modem, then this seems fine for your particular region.
Did you go through a setup procedure when you first switched your phone on?
If not it may be worth performing a factory reset on the device, as it's possible that there is a 3rd party app (such as a power saver) that might be switching your device into flight mode.
Actually I did 2 Factory Resets.
One via Settings > Privacy > Factory reset and one via dialing numbers.
The supplier did the first one so that I may go through the setup procedure but I wasn't satisfied so I did the one by dialing numbers.
And no, Flight mode and Power Saving isn't turned on.
At least that rules out another possibility that has cropped up in the past.
My feeling is that the problem may lie with Globe Telecom and not your handset, as this seems to function with another sim card. It does seem odd that you can connect for a period but are then cut off. I note from the Globe Telecom site that they are currently carrying out, "extensive", network upgrading across the network. It might be an idea to give their support team a call and explain your problem in detail.
Due to sudden schedule change, I have not yet went to the shop, I gave Samsung a call before I leave the house.
Warranty is still up to May 31, 2013.
I stated the problem and they said its not a hardware/software malfunction and might be a Service Provider Problem.
They asked me to put on a SIM Card of a different carrier, which in this case, I borrowed my mother's Smart SIM Card, and to my surprise, it worked!
When my mother gets home later, I'll try her Sun Cellular SIM to test if this phone is Smart-locked or not.
Two weeks ago, the phone developed the ubiquitous battery warning/temperature issue and would only power on if attached to charger. I replace the USB circuit and this solved that problem but almost immediately I began getting low signal issues and, frequently, this 'emergency calls only' issue. I have tried another SIM so it isn't that. Haven't spoken to my supplier yet but am curious if this issue is something brought on after the USB replacement.
Incidentally, a firmware upgrade to ICS failed to solve the issue.
Ok, I think I know what the problem is(i guess?).
Last night I was able to use my Globe SIM without and issue.
Went to Settings > About Phone > Status > Mobile Network Type and it says EDGE.
At morning, when I checked my phone, I got the Emergency Calls Only and the last message I received was 10:26PM and my guess is that ECO went back at approx. 11PM~12MM.
Went to Settings > About Phone > Status > Mobile Network Type and it says UMTS.
I dunno, just a guess. Maybe it's that. :v
@Dusty Bin: Search for a Disassemble Video on YouTube.
There's a Globe Prepaid Promo I registered on last night called ALLNETCOMBO25(costs 25php/half a dollar)
Unlimited Text to all networks (valid for 24hrs)
10 Mins Call to other networks
50 Mins call to other networks
1hr Mobile Internet
Funny because I can use that 1Hr Mobile Internet without any signal from Globe. o.o
P.S.: WiFi connections were off that time.
Just as an idea, I looked at the antenna. It seemed ok, but I bought a new one and replaced it. Phone still showing emergency call most of the time. Just did a hard reset and still the same.
I am really, really disappointed with Samsung and I am not sure whether I'd buy theri products again after this 4 month-old phone developing two serious problems. I can't afford to be throwing good money at kit like this that packs in, unexpectedly, and without being maltreated,
I find it hard to believe that this problem is all over the net yet no-one has identified what is causing it.
Whilst there may be several malfunctions that cause this - blacklisted aside - I have finally gotten a brief report back from the outsourced Samsung repair company. Though I have yet to receive a detailed engineers report )won't hold my breath!) the company say there was some kind of software fault that they could not rectify and opted to replace the PBA (motherboard).
Now, from what I've seen on the net, this seems to be a regular proceedure for assigned repairers: can't sort it, so just replace the motherboard. If this is the case with mine, then I won't see any detailed report.
As a caveat, do not accept any repair companies telling you your phone can't be 'economically repaired' and just sent back to you with a 'sorry' letter. Take the case up, like I did, with the CEO of Samsung in your country; then you'll get some action done on your phone!
I will update if I ever do get an engineer's report.
Last edited by Dusty Bin; October 16th, 2012 at 07:15 AM.
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