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Old October 5th, 2012, 05:54 PM   #1 (permalink)
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Default hello! New user to the droid family :)

Hi guys new to the forum I have a Samsung Galaxy s2 unlocked from the UK! I always have been on the darkside (apple) :\ lol and have seen the light

Already got a problem and have been scratching my head for hours! and have been searching for hours on this forum regarding connecting the phone to the pc but nothing is working...Device usb unrecognised.........sorry guys to bring this up once again! lol

Things I have tried:

1) factory reset
2) tick the usb debug mode in applications
3) got 5, yes 5! new micro-usb cables 3 of which are branded as samsung!
4) tried 3 different computers

And still no luck!

I hope help is at hands here

Thanks alot in advance!

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Old October 5th, 2012, 05:57 PM   #2 (permalink)
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getting this now when in device manager!
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Old October 5th, 2012, 05:58 PM   #3 (permalink)
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oh also tried different ports on my pc! and also kies! and individual drivers for the phone from samsung's website and nothing.....feel like giving up !

pc specs:

AMD quad core
Win 7 64bit OS
4GB ram!
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Old October 5th, 2012, 06:35 PM   #4 (permalink)
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Welcome to AF!

Unfortunately I don't own a Samsung Galaxy S2, but I bet if you ask the question designated for that device they'll be able to help.

To help, I'll ask a member of staff to move this there for you so that others with the same phone can best assist you with your question.
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Old October 5th, 2012, 06:45 PM   #5 (permalink)
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ahh brilliant , I know I kind of mixed up my hello and problem in the wrong area
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Old October 5th, 2012, 06:58 PM   #6 (permalink)
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There are a couple of things that we can try. First, did you buy the phone new? If not there's a chance it's running non-stock firmware. You could also try going to menu>settings>usb utilities and see what connection mode your phone is set to.
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Old October 5th, 2012, 07:01 PM   #7 (permalink)
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no, it was not brand new......its andriod version 2.3.4 - gingerbread im guessing?
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Old October 5th, 2012, 07:02 PM   #8 (permalink)
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usb mass storage...when i go into usb utilities..when I do connect the phone it just says disconnect :s
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Old October 5th, 2012, 07:04 PM   #9 (permalink)
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Okay ... menu>settings>development options. Is debugging checked or unchecked?
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Old October 5th, 2012, 07:19 PM   #10 (permalink)
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checked.....also tried unchecking - the usual restarting pc as well as phone still nothing !
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Old October 5th, 2012, 07:23 PM   #11 (permalink)
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Hmmmm, that's a puzzler. Let's look at a few more things. Menu>settings>about phone if you could list your Android version, kernel and baseband. Also, do you have the latest version of Kies? Kies contains all the necessary drivers, but you should still be able to mount a storage without the drivers.
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Old October 5th, 2012, 07:27 PM   #12 (permalink)
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yeah I have been up all night trying to figure this out!

right:

Model - GT-I9100
Android version - 2.3.4
Baseband - I9100XXKG5
Kernal Version - 2.6.35.7-I9100XWKH1-CL431225
Build no. - GINGERBREAD.XWKH1
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Old October 5th, 2012, 07:28 PM   #13 (permalink)
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Just downloaded and installed the new version of kies! Must have restarted the pc a few times now.....
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Old October 5th, 2012, 07:28 PM   #14 (permalink)
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yeah keeps coming up at unrecognised usb....
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Old October 5th, 2012, 07:45 PM   #15 (permalink)
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I don't know why I assumed you were using ICS firmware. Since you are still using Gignerbread (2.3.4) when you look at USB utilities do you see the option to connect in Kies mode?
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Old October 5th, 2012, 07:55 PM   #16 (permalink)
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No theres only kies in wireless....only usb mass storage in usb mode

sorry for tge confusion
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Old October 5th, 2012, 08:07 PM   #17 (permalink)
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I'm running out of ideas here. I am going to put out a call to brighter minds than me to stop by and see if they can help you.
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Old October 5th, 2012, 08:47 PM   #18 (permalink)
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Hello harps88!

Connecting to your computer, and to Kies, is always a tricky problem if it doesn't happen first time, I'm afraid. There are so many variables to contend with. I see that you have tried the obvious ones and lunatic59 has come up with a few others.

It's really going to be a process of elimination. Lets try doing a methodiacal approach to this and start to eliminate the other possibilities.

Luckily, for both you and I, Hawker, an old hand at this sort of thing, has written a Troubleshooting Kies Connection post for just this purpose.

I would suggest carefully and thoroughly reading it through and then following his steps. There's even an advanced version for stubborn connection problems as well. See, here.

Good luck and let us know how you get on.
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Old October 6th, 2012, 03:46 AM   #19 (permalink)
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Ah thanks for all your help...

Dont know if this helps but when i right click on samsung android phone and click on update device driver in device manager then click on manually find driver it comes up as a code 10 error - could not start service......
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Old October 6th, 2012, 04:41 AM   #20 (permalink)
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Here are some suggestions for the code 10 error...

How To Fix Code 10 Errors

If you have run through hawker's trouble shooting guide for connection errors, and the above does not help, then I am at a loss as how to solve the problem.

Very looooong shot... try removing your external SD card, reboot and try re-connecting.
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Old October 6th, 2012, 05:49 AM   #21 (permalink)
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tried the removal of SD card and no luck!
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Old October 6th, 2012, 05:50 AM   #22 (permalink)
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I have tried this as well:

How To Set Up ADB/USB Drivers for Android Devices (Updated 12/13/11) - TheUnlockrTheUnlockr

But it still doesnt want to mount!
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Old October 6th, 2012, 06:00 AM   #23 (permalink)
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ah I have tried absolutely everything and nothing works! followed so many steps now.....I guess a degree in computer science doesnt pay off after all lol!
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Old October 6th, 2012, 06:18 AM   #24 (permalink)
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Quote:
Originally Posted by harps88 View Post
I guess a degree in computer science doesnt pay off after all lol!
Do not feel too badly about this as the connection problem is the Holy Grail.

Help: Samsung Galaxy S2 won't connect to Kies
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Old October 6th, 2012, 07:02 AM   #25 (permalink)
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Honestly, rooting and flashing custom firmware is much less frustrating. If you ask me, Kies development began during the Inquisition.
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Old October 7th, 2012, 04:20 PM   #26 (permalink)
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Just out of interest, did you right click on Kies and run as Administrator?
Long shot I know but I have had a few issues with different program's without doing so.
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Old October 8th, 2012, 02:47 AM   #27 (permalink)
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This might sound really obvious, but did you use the 'Troubleshoot connection error' in Kies itself?

When I have issues connecting with a PC this works 100% of the time; I believe it simply re-downloads and installs the drivers for your phone.
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Old October 8th, 2012, 06:39 AM   #28 (permalink)
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yep tried that, one of the first things I done............ ........ The device is picked up in device manager but has a yellow triangle next to it...on the phone it comes up as connected MTP....
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Old October 8th, 2012, 06:43 AM   #29 (permalink)
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Even though the Phone is plugged in.....this message also comes...
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Old October 8th, 2012, 07:18 AM   #30 (permalink)
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quick question Kies has drivers for my phone....IF i uninstall Kies and just install the drivers for the S2.......? Will this help but If i install kies after will the two drivers conflict with each other?
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Old October 8th, 2012, 11:26 PM   #31 (permalink)
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Are you trying to connect as MTP or USB mass storage. I think you don't actually need Kies to connect as USB mass storage. Just go into settings and go to the part where the icon for USB mass storage is. Tap on it and only after that connect the USB cable. Then tap the icon again. Oh... make sure the USB debugging mode is unchecked when doing this.

As for MTP, you need Kies (actually just the drivers)... and if it does work, it works. Else... it works for me to a certain extent so not sure I can help.

Try the USB storage mode again first.
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Old October 9th, 2012, 08:14 AM   #32 (permalink)
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ah tried all that still getting usb device unrecognised......
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Old October 9th, 2012, 09:14 AM   #33 (permalink)
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One more thing I might ask you to try. Take it to a PC that has never seen Kies, set the phone to mass storage mode and plug it in. If the phone is recognized, then I think we can safely assume the problem lies with your PC. If it gives you the same trouble connecting, then I would guess it's the cable or the phone. At that point you can decide how to proceed ... either flashing or using a different sync app. I am assume the desire to connect to Kies is to update the firmware.
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Old October 9th, 2012, 05:27 PM   #34 (permalink)
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oh okay i'll try that...should I install Kies on that pc as well?
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Old October 9th, 2012, 05:32 PM   #35 (permalink)
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no, don't install kies. At least not until you determine if it can connect as storage.
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Old October 9th, 2012, 06:13 PM   #36 (permalink)
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usb unrecognised
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Old October 9th, 2012, 07:19 PM   #37 (permalink)
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Have you been using the same USB cable this whole time? Samsung phones are VERY fussy about cables. It might be time to try a different one. FWIW, the really cheap cables always are a problem with Samsung phones.
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Old October 10th, 2012, 06:33 PM   #38 (permalink)
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Can you recommend where I can get a new cable from? I've tried so many...But I'll buy another one just to make it work!
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Old October 10th, 2012, 06:40 PM   #39 (permalink)
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For Samsung phones, I always recommend an OEM cable. You can get one here: SAMSUNG Micro USB Data Cable
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Old October 10th, 2012, 06:48 PM   #40 (permalink)
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I just bought one of those a few weeks back! lol
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Old October 10th, 2012, 06:51 PM   #41 (permalink)
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Sorry to be such a pain!
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Old October 10th, 2012, 07:03 PM   #42 (permalink)
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If multiple cables and multiple PC's failed to recognize the phone in any mode, but the phone is working fine otherwise, the only thing I can think of is that the phone's connector is somehow damaged.
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Old October 10th, 2012, 07:06 PM   #43 (permalink)
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hmm yeah....is there anyway I can transfer music wireless and quick...also root the phone without a cable? Thats the only two things I want to connect to pc lol...
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Old October 10th, 2012, 07:11 PM   #44 (permalink)
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You can use Kies Air or Airdroid. Either should work wirelesly to transfer files. As for rooting without the cable, I am not sure. Maybe someone else has an idea there.
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Old October 10th, 2012, 07:27 PM   #45 (permalink)
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ah wicked.........airdroid works like a charm
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Old October 11th, 2012, 02:41 PM   #46 (permalink)
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Rooting wireless anyone? I've seen videos on YouTube but they all rublish
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Old October 11th, 2012, 04:19 PM   #47 (permalink)
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Quote:
Originally Posted by harps88 View Post
Rooting wireless anyone? I've seen videos on YouTube but they all rublish
Have a look at this method of rooting that does not require a USB connection. A few people have tried it with some success...

http://forum.xda-developers.com/showthread.php?t=1501719
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Old October 12th, 2012, 07:01 AM   #48 (permalink)
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Device(s): Samsung Galaxy S2!
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im on gingerbread does that make a difference?
harps88 is offline  
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Samsung Galaxy S2
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The Galaxy S2 (sometimes known as the Galaxy S II) is the follow up to Samsung's widely successful Galaxy S lineup. This time, the Galaxy S2 raises all the stakes and Samsung has found a way to double almost every spec in a true, one of a kind ... Read More



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