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Old October 11th, 2012, 01:05 PM   #1 (permalink)
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Default Samsung Galaxy S2 - ICS Restarting Problem

Hi everyone,

I don't know if anyone can help me but I updated my SG2 (GT-I9100M) to ICS via Kires (via cable). This was about September this year. After the update the phone kept restarting every 1-2 min. Called support but they told me to do a factory reset. Did that 4 times. It got better for a couple of days but every other day now it does that until the battery drains.

I don't have any apps installed other than the ones per-installed, thinking some app may be causing it.

It's not rooted. My carrier is Bell Canada.

Any ideas?

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Old October 12th, 2012, 02:22 PM   #2 (permalink)
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Originally Posted by sumi_yoko View Post
Hi everyone,

I don't know if anyone can help me but I updated my SG2 (GT-I9100M) to ICS via Kires (via cable). This was about September this year. After the update the phone kept restarting every 1-2 min. Called support but they told me to do a factory reset. Did that 4 times. It got better for a couple of days but every other day now it does that until the battery drains.

I don't have any apps installed other than the ones per-installed, thinking some app may be causing it.

It's not rooted. My carrier is Bell Canada.

Any ideas?
Hello and welcome to Android Forums sumi_yoko!

Lets see if I can help you.

Firstly, you have done the right thing by doing a Factory Reset. If you still got FC's, (Forced Closures), and battery drain after doing a Factory Reset and prior to re-loading your app's and settings, we can rule out those.

That leaves a corrupt Firmware update download. This is typically found in OTA, (Over The Air), updates but can also occur using Kies.

You have 2 choices...

1. Take your handset to the nearest Samsung Service Point and explain your problem and request, politely, that they re-flash it.

2. You can re-flash the firmware update yourself using Odin and the method described in post #1, here, under the heading, "My firmware is not eligible for ICS yet but I want it now!".

Hope this helps!
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Old February 23rd, 2013, 11:21 AM   #3 (permalink)
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Default Facing Restart Issue

Hello,

I update my phone to Jelly Bean 4.1.2 via Odin. It worked fine for more that 36 hours but this evening some shit happened and the phone restarted for 6-7 times in an hour.

I'm much worried please help
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Old February 25th, 2013, 02:46 AM   #4 (permalink)
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Did you do a factory reset after upgrading?
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Old February 25th, 2013, 06:31 AM   #5 (permalink)
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I did factory reset many times, I even changed the firmware aswell but its still restarting :'(
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