October 12th, 2012, 03:22 PM
Join Date: Aug 2010
Location: Cotswolds, England
Device(s): SGS4 GT-i9505. Rooted. DjeMBeY ROM Slim MKE. J.B. 4.3. Baseband: MKE. Kernel: talexop+PhilZ
Thanked 3,184 Times in 2,138 Posts
Originally Posted by sumi_yoko
I don't know if anyone can help me but I updated my SG2 (GT-I9100M) to ICS via Kires (via cable). This was about September this year. After the update the phone kept restarting every 1-2 min. Called support but they told me to do a factory reset. Did that 4 times. It got better for a couple of days but every other day now it does that until the battery drains.
I don't have any apps installed other than the ones per-installed, thinking some app may be causing it.
It's not rooted. My carrier is Bell Canada.
Hello and welcome to Android Forums sumi_yoko
Lets see if I can help you.
Firstly, you have done the right thing by doing a Factory Reset. If you still got FC's, (Forced Closures), and battery drain after doing a Factory Reset and prior to re-loading your app's and settings, we can rule out those.
That leaves a corrupt Firmware update download. This is typically found in OTA, (Over The Air), updates but can also occur using Kies.
You have 2 choices...
1. Take your handset to the nearest Samsung Service Point and explain your problem and request, politely, that they re-flash it.
2. You can re-flash the firmware update yourself using Odin and the method described in post #1, here
, under the heading, "My firmware is not eligible for ICS yet but I want it now!
Hope this helps!