December 4th, 2012, 07:29 AM
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Join Date: Dec 2012
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Problems with Galaxy SII: turning off
I am a bit technologically challenged and need some assistance. I have a new Galaxy SII that keeps switching off for no reason. The only way to restart it is to take the battery out and put it back in. However, instead of having to do this every once in a while, I have had to do this daily. I took it to the shop. They updated the software, but when I got home, three hours later after downloading Google Play (I no longer had it when everything had been "undone" at the shop), it turned off. Can anyone help me with this?
Then when I charged the phone, the phone and the charger heated. Is this normal?
(Oh, yes... I am in Paris, if this makes a difference.)