Go Back   Android Forums > Android Phones > Samsung Galaxy S2 (International)

New Forums: Nexus Player | Nexus 9
test: Reply
 
LinkBack Thread Tools
Old April 5th, 2013, 10:17 AM   #1 (permalink)
Junior Member
Thread Author (OP)
 
Join Date: May 2011
Posts: 47
 
Device(s):
Carrier: Not Provided

Thanks: 4
Thanked 1 Time in 1 Post
Default Can't firmware update via Kies???

Phone: Galaxy S2

Trying to update firmware via Kies with no success, on my laptop (Win7) the phone connects but I get the following error:

"Your devices current firmware version is not supported to update firmware via Kies"

And on my desktop (Win7) the phone does not seem to connect and i get the following error:

"Unsupported connection mode alert, Reconnect the device in Samsung Kies (PC Studio) mode. Current connection mode not supported by Kies. Check USB settings."

I have the latest version of Kies etc and the only option under the USB settings in my phone is 'USB Mass Storage", i also have debugging mode un checked.

I bought the phone brand new from Carphonewarehouse and have only ever updated it via Kies.

Advertisements
RipGroove is offline  
Reply With Quote
sponsored links
Old April 5th, 2013, 03:35 PM   #2 (permalink)
Member
 
Join Date: Dec 2012
Location: UK
Gender: Male
Posts: 303
 
Device(s):
Carrier: Not Provided

Thanks: 22
Thanked 65 Times in 58 Posts
Default

Quote:
Originally Posted by RipGroove View Post
Phone: Galaxy S2

Trying to update firmware via Kies with no success, on my laptop (Win7) the phone connects but I get the following error:

"Your devices current firmware version is not supported to update firmware via Kies"

And on my desktop (Win7) the phone does not seem to connect and i get the following error:

"Unsupported connection mode alert, Reconnect the device in Samsung Kies (PC Studio) mode. Current connection mode not supported by Kies. Check USB settings."

I have the latest version of Kies etc and the only option under the USB settings in my phone is 'USB Mass Storage", i also have debugging mode un checked.

I bought the phone brand new from Carphonewarehouse and have only ever updated it via Kies.

Hello

Can you advise what version your current firmware is and who your carrier is

Thanks
kelis32 is offline  
Reply With Quote
Old April 5th, 2013, 03:38 PM   #3 (permalink)
Junior Member
Thread Author (OP)
 
Join Date: May 2011
Posts: 47
 
Device(s):
Carrier: Not Provided

Thanks: 4
Thanked 1 Time in 1 Post
Default

Carrier is 02-UK, phone info is below...

RipGroove is offline  
Reply With Quote
Old April 6th, 2013, 03:37 AM   #4 (permalink)
Junior Member
Thread Author (OP)
 
Join Date: May 2011
Posts: 47
 
Device(s):
Carrier: Not Provided

Thanks: 4
Thanked 1 Time in 1 Post
Default

Anyone?
RipGroove is offline  
Reply With Quote
Old April 6th, 2013, 06:05 AM   #5 (permalink)
Member
 
Join Date: Dec 2012
Location: UK
Gender: Male
Posts: 303
 
Device(s):
Carrier: Not Provided

Thanks: 22
Thanked 65 Times in 58 Posts
Default

Quote:
Originally Posted by RipGroove View Post
Anyone?

Ultimately there isn't an upgrade for your phone/ carrier , the latest firmware showing on Sammobile is XWLPD which is still ICS 4.0.3

The firmware you have installed is actually a stock ROM and not O2 released

You have the option of manually updating to a JB stock ROM via ODIN if you wish
kelis32 is offline  
Last edited by kelis32; April 6th, 2013 at 06:10 AM.
Reply With Quote
Old April 6th, 2013, 06:17 AM   #6 (permalink)
Member
 
Join Date: Oct 2010
Location: UK- East Anglia
Posts: 298
 
Device(s): Samsung Galaxy S2
Carrier: Not Provided

Thanks: 20
Thanked 20 Times in 19 Posts
Default

I would guess your handset is a CPW un branded? Official JB not released for this yet
JR866Gooner is offline  
Reply With Quote
Old April 6th, 2013, 01:55 PM   #7 (permalink)
Junior Member
Thread Author (OP)
 
Join Date: May 2011
Posts: 47
 
Device(s):
Carrier: Not Provided

Thanks: 4
Thanked 1 Time in 1 Post
Default

Quote:
Originally Posted by kelis32 View Post
Ultimately there isn't an upgrade for your phone/ carrier , the latest firmware showing on Sammobile is XWLPD which is still ICS 4.0.3

The firmware you have installed is actually a stock ROM and not O2 released

You have the option of manually updating to a JB stock ROM via ODIN if you wish
Cool, where can I find that info so i can check on update progress?

Also is that why i get the error message then? As the old message used to inform me that i had the latest firmware and the message i get now is that my firmware is not compatible with kies etc.
RipGroove is offline  
Reply With Quote
Old April 6th, 2013, 01:56 PM   #8 (permalink)
Junior Member
Thread Author (OP)
 
Join Date: May 2011
Posts: 47
 
Device(s):
Carrier: Not Provided

Thanks: 4
Thanked 1 Time in 1 Post
Default

Quote:
Originally Posted by JR866Gooner View Post
I would guess your handset is a CPW un branded? Official JB not released for this yet
How can I find that out?
RipGroove is offline  
Reply With Quote
Old April 6th, 2013, 03:01 PM   #9 (permalink)
Member
 
Join Date: Dec 2012
Location: UK
Gender: Male
Posts: 303
 
Device(s):
Carrier: Not Provided

Thanks: 22
Thanked 65 Times in 58 Posts
Default

Quote:
Originally Posted by RipGroove View Post
Cool, where can I find that info so i can check on update progress?

Also is that why i get the error message then? As the old message used to inform me that i had the latest firmware and the message i get now is that my firmware is not compatible with kies etc.
You can find firmware releases on Sammobile, I don't think you'll be able to update via kies based on the message you get but that's strange as you said you got the update via kies


The only option for you to upgrade as far as I can see is to flash a ROM yourself via ODIN

Have a look here for info

Jelly Bean update - Dummies Guide
kelis32 is offline  
Reply With Quote
Old April 6th, 2013, 03:14 PM   #10 (permalink)
Member
 
Join Date: Dec 2012
Location: UK
Gender: Male
Posts: 303
 
Device(s):
Carrier: Not Provided

Thanks: 22
Thanked 65 Times in 58 Posts
Default

Quote:
Originally Posted by RipGroove View Post
How can I find that out?

Hello

Your firmware is actually CPW as spotted by JR866Gooner, you have the latest firmware for CPW at the moment
kelis32 is offline  
Reply With Quote
sponsored links
Old April 6th, 2013, 03:39 PM   #11 (permalink)
Junior Member
Thread Author (OP)
 
Join Date: May 2011
Posts: 47
 
Device(s):
Carrier: Not Provided

Thanks: 4
Thanked 1 Time in 1 Post
Default

Quote:
Originally Posted by kelis32 View Post
You can find firmware releases on Sammobile, I don't think you'll be able to update via kies based on the message you get but that's strange as you said you got the update via kies


The only option for you to upgrade as far as I can see is to flash a ROM yourself via ODIN

Have a look here for info

Jelly Bean update - Dummies Guide

That's what prompted me to post, I've had the phone from new and have only ever updated via Kies so how is my firmware not compatible with Kies?
RipGroove is offline  
Reply With Quote
Old April 6th, 2013, 03:56 PM   #12 (permalink)
Member
 
Join Date: Dec 2012
Location: UK
Gender: Male
Posts: 303
 
Device(s):
Carrier: Not Provided

Thanks: 22
Thanked 65 Times in 58 Posts
Default

Quote:
Originally Posted by RipGroove View Post
That's what prompted me to post, I've had the phone from new and have only ever updated via Kies so how is my firmware not compatible with Kies?
its usually due to an error with location and CSC code, can you dial Can you dial *#1234# and report what it shows, specifically the csc code
kelis32 is offline  
Reply With Quote
Old April 6th, 2013, 04:05 PM   #13 (permalink)
Junior Member
Thread Author (OP)
 
Join Date: May 2011
Posts: 47
 
Device(s):
Carrier: Not Provided

Thanks: 4
Thanked 1 Time in 1 Post
Default

Quote:
Originally Posted by kelis32 View Post
its usually due to an error with location and CSC code, can you dial Can you dial *#1234# and report what it shows, specifically the csc code

Yeah sure, here:

RipGroove is offline  
Reply With Quote
Old April 6th, 2013, 04:31 PM   #14 (permalink)
Member
 
Join Date: Dec 2012
Location: UK
Gender: Male
Posts: 303
 
Device(s):
Carrier: Not Provided

Thanks: 22
Thanked 65 Times in 58 Posts
Default

Quote:
Originally Posted by RipGroove View Post
Yeah sure, here:


Hello

So your current firmware is stock unbranded, im not too sure on kies as I never use it but I believe to update via it you need to have firmware specific to your country / region, the message is probably due to no upgrade being available via kies to replace your current firmware
kelis32 is offline  
Reply With Quote
Old April 7th, 2013, 11:16 AM   #15 (permalink)
Junior Member
Thread Author (OP)
 
Join Date: May 2011
Posts: 47
 
Device(s):
Carrier: Not Provided

Thanks: 4
Thanked 1 Time in 1 Post
Default

Went to SamMobile, searched for firmware update by entering:

Model: GT-I9100 Galaxy s ll
Product Code: CPW

And it told me I should have the latest firmware.



I notice that when I select 'UK CarphoneWarehouse CPW' it shows:

CSC - CPWLPA

But by dialling *#1234# my phone shows:

CSC - XEULPA

So looking in the list of region options it looks like i have an Irish phone?! My handset was replaced under warranty through CarphoneWarehouse so it looks like they've given me an Irish phone.

So when searching Sammobile using the Irish CSC all i get is 'No Info Found' Does that mean i'll not ever be able to update via Kies?
RipGroove is offline  
Reply With Quote
Old April 7th, 2013, 11:29 AM   #16 (permalink)
Senior Member
 
ironass's Avatar
 
Join Date: Aug 2010
Location: Cotswolds, England
Gender: Male
Posts: 8,732
 
Device(s): SGS5 SM-G900F. Rooted. KitKat 4.4.4. CM11 ROM. Baseband: NG8. CM kernel+TWRP.
Carrier: Vodafone

Thanks: 1,192
Thanked 3,944 Times in 2,597 Posts
Default

CSC code, as per post #2 of the Jelly Bean update - Dummies Guide, is UNITED KINGDOM. CPW is indeed, CarPhoneWarehouse. In reality, these 2 firmwares are identical in that they are both XEU.

XEU is the CSC code that your phone has installed, as per your screenshot. JB has not been released for either CSC code.

For more details of Jelly Bean releases see posts #1, #2 and #3 of the Jelly Bean update - Dummies Guide.
__________________
Did you know that hitting the Thanks button is quicker than typing it and the Search button is your friend.

Dummies Guides Rooting Galaxy S4 * Know Your S4 * Update Problems * Knox Security * Bloatware * GPS
ironass is online now  
Reply With Quote
Old April 7th, 2013, 11:34 AM   #17 (permalink)
Junior Member
Thread Author (OP)
 
Join Date: May 2011
Posts: 47
 
Device(s):
Carrier: Not Provided

Thanks: 4
Thanked 1 Time in 1 Post
Default

Quote:
Originally Posted by ironass View Post
CSC code, as per post #2 of the Jelly Bean update - Dummies Guide, is UNITED KINGDOM. CPW is indeed, CarPhoneWarehouse. In reality, these 2 firmwares are identical in that they are both XEU.

XEU is the CSC code that your phone has installed, as per your screenshot. JB has not been released for either CSC code.

For more details of Jelly Bean releases see posts #1, #2 and #3 of the Jelly Bean update - Dummies Guide.
Thanks I have actually just been looking at that thread, SamMobile threw me as it stated UK/Ireland.

So am I right in thinking that if i want to upgrade to JellyBean I can just download the right firmware from SamMobile (say UK H3G 4.1.2) and flash it using Odin?

If thats the case and its easy enough i'll do that.
RipGroove is offline  
Reply With Quote
Old April 7th, 2013, 11:45 AM   #18 (permalink)
Senior Member
 
ironass's Avatar
 
Join Date: Aug 2010
Location: Cotswolds, England
Gender: Male
Posts: 8,732
 
Device(s): SGS5 SM-G900F. Rooted. KitKat 4.4.4. CM11 ROM. Baseband: NG8. CM kernel+TWRP.
Carrier: Vodafone

Thanks: 1,192
Thanked 3,944 Times in 2,597 Posts
Default

Quote:
Originally Posted by RipGroove View Post
So am I right in thinking that if i want to upgrade to JellyBean I can just download the right firmware from SamMobile
As per post #1.7 of the Dummies Guide...

Quote:
Originally Posted by ironass View Post
#1.7. My CSC code is not eligible for JB yet but I want it now!

You do not have to wait for JB to be released for your CSC code. You can install, via PC software called Odin, any of the released stock Samsung firmwares, for your model version, shown in post #2.

Quote:
(say UK H3G 4.1.2) and flash it using Odin?
H3G is the THREE network branded firmware with their apps, logos and bloatware . You might do better with a generic unbranded firmware such as the latest LSN for Nordic Countries. Please note the warning in #1.7...

Quote:
Originally Posted by ironass View Post
This is for competent users and will void your warranty, if you have one, by flashing any firmware other than that intended for your original CSC code as well as preventing future updates through Kies or Over The Air, (OTA).
ironass is online now  
Reply With Quote
The Following User Says Thank You to ironass For This Useful Post:
RipGroove (April 7th, 2013)
Old April 7th, 2013, 11:47 AM   #19 (permalink)
Junior Member
Thread Author (OP)
 
Join Date: May 2011
Posts: 47
 
Device(s):
Carrier: Not Provided

Thanks: 4
Thanked 1 Time in 1 Post
Default

Again, thanks. Will have a read and see whats what :-)
RipGroove is offline  
Reply With Quote
Old April 8th, 2013, 06:02 AM   #20 (permalink)
Junior Member
Thread Author (OP)
 
Join Date: May 2011
Posts: 47
 
Device(s):
Carrier: Not Provided

Thanks: 4
Thanked 1 Time in 1 Post
Default

Upgraded to Jelly Bean this morning using Odin, thanks for the help :-)
RipGroove is offline  
Reply With Quote
sponsored links
Old April 9th, 2013, 02:13 AM   #21 (permalink)
Member
 
Join Date: Oct 2010
Location: UK- East Anglia
Posts: 298
 
Device(s): Samsung Galaxy S2
Carrier: Not Provided

Thanks: 20
Thanked 20 Times in 19 Posts
Default

Quote:
Originally Posted by RipGroove View Post
Upgraded to Jelly Bean this morning using Odin, thanks for the help :-)
You will have to let us know your thoughts on JB!

The only reason I thought so was because I recognised the codes from what I have..
JR866Gooner is offline  
Reply With Quote
Old April 9th, 2013, 02:19 AM   #22 (permalink)
Junior Member
Thread Author (OP)
 
Join Date: May 2011
Posts: 47
 
Device(s):
Carrier: Not Provided

Thanks: 4
Thanked 1 Time in 1 Post
Default

Quote:
Originally Posted by JR866Gooner View Post
You will have to let us know your thoughts on JB!

The only reason I thought so was because I recognised the codes from what I have..
Jelly Bean is awesome, phone is so much quicker had has some cool features, very glad I updated as its like having a new phone.

One issue that I have (which I dont think is JB specific) is shortened battery life. I'm told that after an upgrade I should perform a factory reset, that won't wipe the new firmware will it?
RipGroove is offline  
Reply With Quote
Old April 9th, 2013, 02:24 AM   #23 (permalink)
Senior Member
 
ironass's Avatar
 
Join Date: Aug 2010
Location: Cotswolds, England
Gender: Male
Posts: 8,732
 
Device(s): SGS5 SM-G900F. Rooted. KitKat 4.4.4. CM11 ROM. Baseband: NG8. CM kernel+TWRP.
Carrier: Vodafone

Thanks: 1,192
Thanked 3,944 Times in 2,597 Posts
Default

Quote:
Originally Posted by RipGroove View Post
One issue that I have (which I dont think is JB specific) is shortened battery life. I'm told that after an upgrade I should perform a factory reset, that won't wipe the new firmware will it?
No, it won't. See #1.2 and associated links, here.
ironass is online now  
Reply With Quote
Old April 9th, 2013, 08:45 AM   #24 (permalink)
New Member
 
Join Date: Apr 2013
Posts: 2
 
Device(s):
Carrier: Not Provided

Thanks: 0
Thanked 0 Times in 0 Posts
Default

I wanna update my GT-I9100 Android 2.3.6 to 4.0 or above, but I can't find my device firmware..

GT-I9100
PDA: I9100ZSKI3
Phone: I9100XXKI3
CSC:T989UVKID

Kernel Version: 2.6.35.7 - I91002KKI3 -CL603802SE.INFRA@SEP-78#2
Build Number: GINGERBREAD. ZSKI3.F2A238.2JIA68
Baseband Version: I9100XXKI3

Please help me... plzzzzzzzzzzzzzzzzz
ahmer afzal is offline  
Reply With Quote
Old April 9th, 2013, 08:46 AM   #25 (permalink)
New Member
 
Join Date: Apr 2013
Posts: 2
 
Device(s):
Carrier: Not Provided

Thanks: 0
Thanked 0 Times in 0 Posts
Default



I wanna update my GT-I9100 Android 2.3.6 to 4.0 or above, but I can't find my device firmware..

GT-I9100
PDA: I9100ZSKI3
Phone: I9100XXKI3
CSC:T989UVKID

Kernel Version: 2.6.35.7 - I91002KKI3 -CL603802SE.INFRA@SEP-78#2
Build Number: GINGERBREAD. ZSKI3.F2A238.2JIA68
Baseband Version: I9100XXKI3

Please help me... plzzzzzzzzzzzzzzzzz
ahmer afzal is offline  
Reply With Quote
Old April 9th, 2013, 02:59 PM   #26 (permalink)
Member
 
Join Date: Oct 2010
Location: UK- East Anglia
Posts: 298
 
Device(s): Samsung Galaxy S2
Carrier: Not Provided

Thanks: 20
Thanked 20 Times in 19 Posts
Default

My friend got her S2 from orange direct and i plugged her simmering on my pc with kies and it said exactly this! She is still on gb yet I've been on ICS for months!

Id like to get her on ICS but was wary of installing an un branded version like mine in case it would brick the device! Afaik she has orange bloatware and doesn't have a letter after the devices name (GTI9100)
JR866Gooner is offline  
Reply With Quote
Old April 10th, 2013, 01:21 AM   #27 (permalink)
Senior Member
 
ironass's Avatar
 
Join Date: Aug 2010
Location: Cotswolds, England
Gender: Male
Posts: 8,732
 
Device(s): SGS5 SM-G900F. Rooted. KitKat 4.4.4. CM11 ROM. Baseband: NG8. CM kernel+TWRP.
Carrier: Vodafone

Thanks: 1,192
Thanked 3,944 Times in 2,597 Posts
Default

Quote:
Originally Posted by ahmer afzal View Post


I wanna update my GT-I9100 Android 2.3.6 to 4.0 or above, but I can't find my device firmware..

GT-I9100
PDA: I9100ZSKI3
Phone: I9100XXKI3
CSC:T989UVKID

Kernel Version: 2.6.35.7 - I91002KKI3 -CL603802SE.INFRA@SEP-78#2
Build Number: GINGERBREAD. ZSKI3.F2A238.2JIA68
Baseband Version: I9100XXKI3

Please help me... plzzzzzzzzzzzzzzzzz
How odd!

Your firmware is showing as, I believe, Chinese, for the GT-i9100

However, your CSC code is showing as the US variant, T989, Hercules phone.

This could explain you not being able to update.

Could you check the white sticker underneath your battery and see what Model no: it shows.
ironass is online now  
Reply With Quote
Old May 3rd, 2013, 05:26 PM   #28 (permalink)
New Member
 
Join Date: May 2013
Posts: 5
 
Device(s):
Carrier: Not Provided

Thanks: 1
Thanked 0 Times in 0 Posts
Default firmware or/and software issue

I have a second hand GT-I9100 phone @ Vodafone Ireland

Android Version GingerBread 2.3.4
Baseband version I9100XXKH3
Kernell 2.6.35.7-I9100XXKH3 - CL479037
Build GINGERBREAD.XXKH3

PDA I9100XXKH3
Phone I9100XXKH3
CSC I9100XAKH3
Build Info: 12 August KST2011


White sticker:
Model GT-I9100
SSN: -I9100GSMH
FCC ID A3LGTI9100



For some reasons, it would not accept any calls - in fact when called it won't even dial or ring in the callers phone, but cut off immediately.

I have done a Factory Restore but no changes.

Can't do a firmware upgrade via Kies neither is the option for Software Update.

I would like to upgrade to Android Version 4.0.4 or higher.

Thank you.
urdlef is offline  
Last edited by urdlef; May 3rd, 2013 at 05:28 PM. Reason: added information
Reply With Quote
Old May 3rd, 2013, 06:02 PM   #29 (permalink)
Senior Member
 
ironass's Avatar
 
Join Date: Aug 2010
Location: Cotswolds, England
Gender: Male
Posts: 8,732
 
Device(s): SGS5 SM-G900F. Rooted. KitKat 4.4.4. CM11 ROM. Baseband: NG8. CM kernel+TWRP.
Carrier: Vodafone

Thanks: 1,192
Thanked 3,944 Times in 2,597 Posts
Default

Quote:
Originally Posted by urdlef View Post
I have a second hand GT-I9100 phone @ Vodafone Ireland

~~~~~~~~~

For some reasons, it would not accept any calls - in fact when called it won't even dial or ring in the callers phone, but cut off immediately.

I have done a Factory Restore but no changes.
Hello and welcome to Android Forums urdlef!

In light of the information you have given, I think the first course of action for you would be to check that your handset's IMEI number is not blacklisted.

You can obtain your IMEI no: by entering *#06# into the dial pad.

If a phone has an unpaid contract or has been stolen the IMEI number can be blocked thus rendering it inoperable.

There are a number of sites that can check for you. This is one recommended by eBay, Check MEND.
ironass is online now  
Reply With Quote
The Following User Says Thank You to ironass For This Useful Post:
urdlef (May 4th, 2013)
Old May 4th, 2013, 03:35 AM   #30 (permalink)
New Member
 
Join Date: May 2013
Posts: 5
 
Device(s):
Carrier: Not Provided

Thanks: 1
Thanked 0 Times in 0 Posts
Default

Hi,

I have the IMEI number and performed a CheckMEND:


Checks Performed Explanation

Ever blocked
CheckMEND has a record of this item having been blocked by a GSM cell phone network

Currently blocked
CheckMEND has a record that this item is currently blocked by one or more GSM cell phone networks

The problem is that we only presume that is blocked by Vodafone, but it worked fine for the first week after buying it.

Will check with Vodafone again to see what they have to say.
Will revert with info.
urdlef is offline  
Reply With Quote
sponsored links
Old May 4th, 2013, 07:57 AM   #31 (permalink)
New Member
 
Join Date: May 2013
Posts: 5
 
Device(s):
Carrier: Not Provided

Thanks: 1
Thanked 0 Times in 0 Posts
Default

I got it sorted out simple as 123.

It took out the sim card and inserted into a different handset, turned it on, I called the number on the sim card, and worked ok.

Switched back the sim card into the Samsung Galaxy S2 handset, turned it on, and called the number on the sim card, and worked ok.

No idea what caused the problem, but works fine now.

Thank you for your help anyway.
urdlef is offline  
Last edited by urdlef; May 4th, 2013 at 08:11 AM.
Reply With Quote
Old May 4th, 2013, 04:20 PM   #32 (permalink)
New Member
 
Join Date: May 2013
Posts: 5
 
Device(s):
Carrier: Not Provided

Thanks: 1
Thanked 0 Times in 0 Posts
Default

Unfortunately after 4 hours it is blocked again.

Can't make or receive calls, can only receive text messages.

Any ideas?
urdlef is offline  
Reply With Quote
Old May 4th, 2013, 05:33 PM   #33 (permalink)
Senior Member
 
ironass's Avatar
 
Join Date: Aug 2010
Location: Cotswolds, England
Gender: Male
Posts: 8,732
 
Device(s): SGS5 SM-G900F. Rooted. KitKat 4.4.4. CM11 ROM. Baseband: NG8. CM kernel+TWRP.
Carrier: Vodafone

Thanks: 1,192
Thanked 3,944 Times in 2,597 Posts
Default

Quote:
Originally Posted by urdlef View Post
Unfortunately after 4 hours it is blocked again.

Can't make or receive calls, can only receive text messages.

Any ideas?
Unfortunately, I had a feeling that we might be hearing from you again after your previous post, #31.

It would appear that your phone is indeed blacklisted as per the Check Mend report. Placing your sim in another phone, it would appear, was only a temporary respite once it was inserted into your phone again.

Did you actually take up the matter directly with Vodafone and inform them that your phone was blocked on multiple carriers?

Have you tried any other carriers sim cards in your phone? You may have to leave them in or reboot your phone to make sure that another sim does not just offer another temporary respite again.
ironass is online now  
Reply With Quote
Old May 10th, 2013, 02:01 PM   #34 (permalink)
New Member
 
Join Date: May 2013
Posts: 5
 
Device(s):
Carrier: Not Provided

Thanks: 1
Thanked 0 Times in 0 Posts
Default

The handset was returned to the previous owner to check it.

When returned will inform of the progress.
urdlef is offline  
Reply With Quote
Old June 12th, 2013, 12:21 PM   #35 (permalink)
New Member
 
Join Date: Jun 2013
Posts: 3
 
Device(s):
Carrier: Not Provided

Thanks: 1
Thanked 0 Times in 0 Posts
Notsure My phone's weird ;S

Hi, my samsung galaxy s2 hasn't got the Software Update option in the About Phone bit so I can't update it from 4.0.4 to the new jelly bean 4.1.2 and ive tried using kies on the computer but it says i already have the latest firmware. Im on t-obile and ive called themm but theyve said that they cant do anything about it and that its weird i cant do it since most of their phones can. ;] Pleasepleaseplease helppppp xx
iLoveTed is offline  
Reply With Quote
Old June 12th, 2013, 12:33 PM   #36 (permalink)
Senior Member
 
ironass's Avatar
 
Join Date: Aug 2010
Location: Cotswolds, England
Gender: Male
Posts: 8,732
 
Device(s): SGS5 SM-G900F. Rooted. KitKat 4.4.4. CM11 ROM. Baseband: NG8. CM kernel+TWRP.
Carrier: Vodafone

Thanks: 1,192
Thanked 3,944 Times in 2,597 Posts
Default

Quote:
Originally Posted by iLoveTed View Post
Hi, my samsung galaxy s2 hasn't got the Software Update option in the About Phone bit so I can't update it from 4.0.4 to the new jelly bean 4.1.2 and ive tried using kies on the computer but it says i already have the latest firmware. Im on t-obile and ive called themm but theyve said that they cant do anything about it and that its weird i cant do it since most of their phones can. ;] Pleasepleaseplease helppppp xx
Hello and welcome to Android Forums iLoveTed!

Your ability to update to Jelly Bean depends on your CSC code, see post #1.1 of the Jelly Bean update - Dummies Guide, and whether JB has been released for your CSC code. some people who think that they are on T-Mobile formware are in fact on other CSC codes. AFAIK, to-date, there has been no update for either T-Mobile UK or Orange UK to JB, as per post #2 of the aforementioned guide, unless this has happened in the last few hours.
ironass is online now  
Reply With Quote
The Following User Says Thank You to ironass For This Useful Post:
iLoveTed (June 12th, 2013)
Old June 12th, 2013, 12:36 PM   #37 (permalink)
New Member
 
Join Date: Jun 2013
Posts: 3
 
Device(s):
Carrier: Not Provided

Thanks: 1
Thanked 0 Times in 0 Posts
Default

Thanks.
How do i find my csc code?
iLoveTed is offline  
Reply With Quote
Old June 12th, 2013, 12:38 PM   #38 (permalink)
New Member
 
Join Date: Jun 2013
Posts: 3
 
Device(s):
Carrier: Not Provided

Thanks: 1
Thanked 0 Times in 0 Posts
Default

Actually its fine i found it:
19100TMULPJ
what does that mean?
iLoveTed is offline  
Reply With Quote
Old June 12th, 2013, 01:42 PM   #39 (permalink)
Senior Member
 
ironass's Avatar
 
Join Date: Aug 2010
Location: Cotswolds, England
Gender: Male
Posts: 8,732
 
Device(s): SGS5 SM-G900F. Rooted. KitKat 4.4.4. CM11 ROM. Baseband: NG8. CM kernel+TWRP.
Carrier: Vodafone

Thanks: 1,192
Thanked 3,944 Times in 2,597 Posts
Default

Quote:
Originally Posted by iLoveTed View Post
Actually its fine i found it:
19100TMULPJ
what does that mean?
TMU = T- Mobile UK

If the chit-chat on the EE forum tonight is anything to go by, there is still no release for Orange UK or T-Mobile UK for Jelly Bean.

http://community.ee.co.uk/t5/products-services/Samsung-Galaxy-S2-Jelly-Bean-upgrade/td-p/11486/page/14
ironass is online now  
Last edited by ironass; June 12th, 2013 at 06:23 PM. Reason: more info
Reply With Quote
Old June 17th, 2013, 06:09 AM   #40 (permalink)
New Member
 
Join Date: Jun 2013
Posts: 2
 
Device(s):
Carrier: Not Provided

Thanks: 0
Thanked 0 Times in 0 Posts
Default

Hi,

I have the same problem and have read the 'Jelly Bean update - Dummies Guide' but cannot figure out where the problem lies.

When using Kies I get this message: 'Your device's current firmware version is not supported to update firmware via Kies'

My CSC is I9100FTMKE2 (ie France) which should be fine according to post #2.
Is there an easy way around this?

Context (not sure if this helps): phone bought from Orange France and unlocked by them a few months ago. I am now using it in the UK with Orange UK.

Other info:
Android version: 2.3.3
Baseband version: I9100BVKE2
Kernel version: 2.6.35.7-I9100BVKE2-CL195878 root@DELL101 #2
Build number: GINGERBREAD.BVKE2
Current firmware version: PDA:KE2 / PHONE:KE2 / CSC:KE2 (FTM)

Thanks for the help!
spet2904 is offline  
Reply With Quote
sponsored links
Old June 17th, 2013, 07:04 AM   #41 (permalink)
Senior Member
 
ironass's Avatar
 
Join Date: Aug 2010
Location: Cotswolds, England
Gender: Male
Posts: 8,732
 
Device(s): SGS5 SM-G900F. Rooted. KitKat 4.4.4. CM11 ROM. Baseband: NG8. CM kernel+TWRP.
Carrier: Vodafone

Thanks: 1,192
Thanked 3,944 Times in 2,597 Posts
Default

Quote:
Originally Posted by spet2904 View Post
Hi,

I have the same problem and have read the 'Jelly Bean update - Dummies Guide' but cannot figure out where the problem lies.

When using Kies I get this message: 'Your device's current firmware version is not supported to update firmware via Kies'

My CSC is I9100FTMKE2 (ie France) which should be fine according to post #2.
Is there an easy way around this?

Context (not sure if this helps): phone bought from Orange France and unlocked by them a few months ago. I am now using it in the UK with Orange UK.

Other info:
Android version: 2.3.3
Baseband version: I9100BVKE2
Kernel version: 2.6.35.7-I9100BVKE2-CL195878 root@DELL101 #2
Build number: GINGERBREAD.BVKE2
Current firmware version: PDA:KE2 / PHONE:KE2 / CSC:KE2 (FTM)

Thanks for the help!
Hello and welcome to Android Forums spet2904!

Wow! That is old firmware! I just checked the records for firmwares for CSC code FTM and they go back to October 2011 with a Gingerbread release, Android 2.3.5, of i9100BVKJ4. So your firmware pre-dates even that!

There have been 7 firmware updates on FTM since yours. I am guessing that the reason that you have not received them is for one of the reasons given in #1.5 of the Jelly Bean update - Dummies Guide. Possibly the phone was re-flashed prior to your receiving it.

You can either take your phone to a Samsung Service Point and explain your situation and see if they will flash the latest Jelly Bean firmware for you or you can flash it yourself by following the instructions in #1.7 of the guide. Be advised that there is a possibility, depending on how your phone was originally unlocked, that upgrading the firmware could re-lock it.

Since your phone is now either out of, or at the end of, its warranty period, you could flash the Orange UK firmware to it for ICS. JB has not yet been released for Orange UK.

Stock Samsung firmware for JB, Android 4.1.2, for CSC code FTM, Orange, France...

Hotfile.com: One click file hosting: I9100XWLSU_I9100FTMLS5_FTM.zip

Stock Samsung firmware for ICS, Android 4.0.4, for CSC code ORA, Orange, UK...

Hotfile.com: One click file hosting: I9100BVLPJ_I9100ORALPJ_ORA.zip
ironass is online now  
Reply With Quote
Old June 17th, 2013, 08:32 AM   #42 (permalink)
New Member
 
Join Date: Jun 2013
Posts: 2
 
Device(s):
Carrier: Not Provided

Thanks: 0
Thanked 0 Times in 0 Posts
Default

Thanks for the quick response ironass!

I'm not sure whether Android 2.3.3 has always been on (I wasn't using the phone before this month) or whether it reverted back to that when Orange unlocked it and is now stuck like that.

I will probably try to go to a Samsung Service Point and see what they can do there as I only have access to Mac OS so I cannot get Odin unfortunately.
spet2904 is offline  
Reply With Quote
Old June 17th, 2013, 09:25 AM   #43 (permalink)
Senior Member
 
ironass's Avatar
 
Join Date: Aug 2010
Location: Cotswolds, England
Gender: Male
Posts: 8,732
 
Device(s): SGS5 SM-G900F. Rooted. KitKat 4.4.4. CM11 ROM. Baseband: NG8. CM kernel+TWRP.
Carrier: Vodafone

Thanks: 1,192
Thanked 3,944 Times in 2,597 Posts
Default

Quote:
Originally Posted by spet2904 View Post
Thanks for the quick response ironass!

I'm not sure whether Android 2.3.3 has always been on (I wasn't using the phone before this month) or whether it reverted back to that when Orange unlocked it and is now stuck like that.

I will probably try to go to a Samsung Service Point and see what they can do there as I only have access to Mac OS so I cannot get Odin unfortunately.
Unlocking the phone would not change the firmware.

Samsung Service Locations, UK
ironass is online now  
Reply With Quote
Old July 9th, 2013, 08:50 AM   #44 (permalink)
New Member
 
Join Date: Jul 2013
Posts: 5
 
Device(s):
Carrier: Not Provided

Thanks: 0
Thanked 0 Times in 0 Posts
Default

im tryng to update my Samsung galxy s2 via kies, from 2.3 gingerbread to 4.1.2 jelly bean, but it says " your device's current firmware version is not supported to update via kies." im not really an expert at updating firmwares and I hav never done it before. can any one help?

p.s. current firmware; PDA:KE7/PHONE:KE4/CSC:KD1(XXX)

im on giffgaff and my phone is factory unlocked, iv also tried factory reset before tryng to update.
4T1Q is offline  
Reply With Quote
Old July 9th, 2013, 08:57 AM   #45 (permalink)
Senior Member
 
ironass's Avatar
 
Join Date: Aug 2010
Location: Cotswolds, England
Gender: Male
Posts: 8,732
 
Device(s): SGS5 SM-G900F. Rooted. KitKat 4.4.4. CM11 ROM. Baseband: NG8. CM kernel+TWRP.
Carrier: Vodafone

Thanks: 1,192
Thanked 3,944 Times in 2,597 Posts
Default

Quote:
Originally Posted by 4T1Q View Post
im tryng to update my Samsung galxy s2 via kies, from 2.3 gingerbread to 4.1.2 jelly bean, but it says " your device's current firmware version is not supported to update via kies." im not really an expert at updating firmwares and I hav never done it before. can any one help?

p.s. current firmware; PDA:KE7/PHONE:KE4/CSC:KD1(XXX)

im on giffgaff and my phone is factory unlocked, iv also tried factory reset before tryng to update.
See #1.5, #1.6 and #1.7 of the Jelly Bean update - Dummies Guide
ironass is online now  
Reply With Quote
Old July 9th, 2013, 09:19 AM   #46 (permalink)
New Member
 
Join Date: Jul 2013
Posts: 5
 
Device(s):
Carrier: Not Provided

Thanks: 0
Thanked 0 Times in 0 Posts
Default

thanks, which firmware will I click on if im on giffgaff. will it be the GT-I9100 UNITED KINGDOM (O2)?
4T1Q is offline  
Reply With Quote
Old July 9th, 2013, 09:25 AM   #47 (permalink)
Senior Member
 
ironass's Avatar
 
Join Date: Aug 2010
Location: Cotswolds, England
Gender: Male
Posts: 8,732
 
Device(s): SGS5 SM-G900F. Rooted. KitKat 4.4.4. CM11 ROM. Baseband: NG8. CM kernel+TWRP.
Carrier: Vodafone

Thanks: 1,192
Thanked 3,944 Times in 2,597 Posts
Default

Quote:
Originally Posted by 4T1Q View Post
thanks, which firmware will I click on if im on giffgaff. will it be the GT-I9100 UNITED KINGDOM (O2)?
See #3.1, #1.1 and #1.7 of the Jelly Bean update - Dummies Guide.
ironass is online now  
Reply With Quote
Old July 9th, 2013, 09:33 AM   #48 (permalink)
New Member
 
Join Date: Jul 2013
Posts: 5
 
Device(s):
Carrier: Not Provided

Thanks: 0
Thanked 0 Times in 0 Posts
Default

btw, y doesn't Samsung kies work for me?
4T1Q is offline  
Reply With Quote
Old July 9th, 2013, 09:50 AM   #49 (permalink)
Senior Member
 
ironass's Avatar
 
Join Date: Aug 2010
Location: Cotswolds, England
Gender: Male
Posts: 8,732
 
Device(s): SGS5 SM-G900F. Rooted. KitKat 4.4.4. CM11 ROM. Baseband: NG8. CM kernel+TWRP.
Carrier: Vodafone

Thanks: 1,192
Thanked 3,944 Times in 2,597 Posts
Default

Quote:
Originally Posted by 4T1Q View Post
btw, y doesn't Samsung kies work for me?
See #1.5 and #1.6 as per post #45 of this thread.
ironass is online now  
Reply With Quote
Reply

Samsung Galaxy S2
Current Rating:
Rate this Phone:

The Galaxy S2 (sometimes known as the Galaxy S II) is the follow up to Samsung's widely successful Galaxy S lineup. This time, the Galaxy S2 raises all the stakes and Samsung has found a way to double almost every spec in a true, one of a kind ... Read More



Go Back   Android Forums > Android Phones > Samsung Galaxy S2 (International)
Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On



All times are GMT -5. The time now is 04:01 AM.
Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2014, vBulletin Solutions, Inc.