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Old May 10th, 2013, 05:31 AM   #1 (permalink)
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Default Help! the process com.google.process.gapps has stopped.

I've suddenly received the following error - the process com.google.process.gapps has stopped.ok.

Well no, its not ok!



I have tried a restart & taken the battery out but the phone still isn't responding & the error remains.

CSC: I9100P02ULP4
Can I uninstall/reinstall Google Play Services? How can I fix this problem? Please help. Thanks

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Old May 10th, 2013, 05:34 AM   #2 (permalink)
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Have you just upgraded firmware or downloaded/updated any apps?
I only see this when I've borked my phone by flashing a new ROM improperly, but it doesn't sound like you've done that.
Performing a factory reset may help as well.
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Old May 10th, 2013, 05:41 AM   #3 (permalink)
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Sadly I haven't upgraded firmware - still waiting for jellybean! I haven't updated any apps either. The other threads re this problem related to rooted phone but I'm not.
It is backed up on Kies, is it worth doing a restore?
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Old May 10th, 2013, 07:44 AM   #4 (permalink)
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I have tried to restore from a back up but this has failed.
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