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Old April 8th, 2012, 12:29 AM   #51 (permalink)
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Mass Storage

  1. Connect your Samsung Galaxy S II to your PC or MAC using the supplied USB cable.
  2. A USB icon will appear in the notification area. ( IN YOUR PHONE SCREEN)
  3. Pull down the notification bar and touch USB Connected.
  4. You will now see a USB Connected screen. Andy will be green and his left arm will appear as a USB connector.
  1. Touch Connect USB Storage.
  1. After a few seconds, the message on the screen will change to USB Storage In Use and Andy will turn orange.
  1. You should now have Removable Disk prompts on your Windows PC or MAC and can begin transferring content between the device and the computer.
Note: Depending on whether you have a microSD™ card installed, one or two drives will appear. Click on one to explore the files. When a folder or file is found that you desire to transfer, simply drag and drop the file to the desktop.





(FROM AT&T SUPPORT)



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Old April 11th, 2012, 08:11 PM   #52 (permalink)
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Quote:
Originally Posted by catmek64 View Post
I've been having usb mass storage problems the last week, also. Nothing would fix it, including trying 3 other puters, one an XP. This, a Skyrocket. Then I stumbled upon this idea - from a guy in India.

Quote -
" Cannot connect to Windows7 64 bit no matter what
Reply #32 on: December 21, 2011, 12:59:07 AM

Hey guys, I suffered with the same issue right after buying my GT-I9100G 2 days ago. Windows 7 didn't recognize the phone and device manager kept showing 7 unknown devices and a 'comneon suspend' device. No drivers or anything worked.
Here is the 'proper' fix to this:

The problem is not with Kies or Windows 7 or the drivers. It is the phone.

1. Either install latest Kies OR just install compatible USB drivers
2. Before connecting the phone, open the keypad and dial
*#7284#
you will see a menu for UART and USB.
3. Under USB, select PDA. If PDA is already selected, select MODEM and then back to PDA
4. Don't worry about USB debugging or anything, just connect your phone to the PC
Everything will work as it is intended to whether you use Kies, no Kies or just Mass storage "

A footnote = that's (star, pound 7284 pound) no spaces. Worked immediately with mine. I hope that resolves some of your SII or Skyrocket problems. Unfortunately, it didn't work on my Captivate.
Thanks! worked perfectly for me - ALL my cables work for data now.
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Old April 12th, 2012, 01:49 AM   #53 (permalink)
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Weird. I just got my Skyrocket a week ago on 2.3.6 and I have had no issues. Just plugged it into my Mac and my phone/sd card were immediately recognized. Latest Gingerbread update solve the issues?
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Old May 18th, 2012, 06:07 AM   #54 (permalink)
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My Skyrocket worked just find in usb mode until the update (2.3.6). Since the update, the phone charges only when plugged into the computer.
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Old May 18th, 2012, 06:14 AM   #55 (permalink)
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Quote:
Originally Posted by catmek64 View Post
I've been having usb mass storage problems the last week, also. Nothing would fix it, including trying 3 other puters, one an XP. This, a Skyrocket. Then I stumbled upon this idea - from a guy in India.

Quote -
" Cannot connect to Windows7 64 bit no matter what
Reply #32 on: December 21, 2011, 12:59:07 AM

Hey guys, I suffered with the same issue right after buying my GT-I9100G 2 days ago. Windows 7 didn't recognize the phone and device manager kept showing 7 unknown devices and a 'comneon suspend' device. No drivers or anything worked.
Here is the 'proper' fix to this:

The problem is not with Kies or Windows 7 or the drivers. It is the phone.

1. Either install latest Kies OR just install compatible USB drivers
2. Before connecting the phone, open the keypad and dial
*#7284#
you will see a menu for UART and USB.
3. Under USB, select PDA. If PDA is already selected, select MODEM and then back to PDA
4. Don't worry about USB debugging or anything, just connect your phone to the PC
Everything will work as it is intended to whether you use Kies, no Kies or just Mass storage "

A footnote = that's (star, pound 7284 pound) no spaces. Worked immediately with mine. I hope that resolves some of your SII or Skyrocket problems. Unfortunately, it didn't work on my Captivate.
Awesome. Worked like a charm. All fixed and working properly again. So very easy!
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Old January 20th, 2013, 04:54 AM   #56 (permalink)
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Quote:
Originally Posted by JEngramAtty View Post
I'm sharing this because hopefully someone will find it, and get their problem solved. I wish someone else had posted this specific solution. It would have saved me 5 days of headache.

I've read and tried all the advice in this thread and other places this week, and I've STILL been tearing my hair out. I just bought a new Samsung Galaxy S II Skyrocket with AT&T, and it installed PERFECTLY on my Laptop, (WITHOUT Kies, by the way!) but NOT my desktop.

What I THINK happened was that when I first got the phone, I just assumed that Windows would recognize the phone on it's own. Silly me. When I first plugged it into my desktop, I had NOT installed the drivers. My Windows told me that it had found (in succession) a SAMSUNG_Android, a Samsung LTE Card USB Drive, and a Samsung LTE USB Drive, but EACH TIME, it immediately said that it could not find the right driver. Then I got the dreaded "UNKNOWN DEVICE" note, and then of course "A USB DEVICE HAS MALFUNCTIONED".

INSTALLING THE DRIVERS AFTER THE FACT WILL THEN LIKELY BE USELESS

I've spent about 6 HOURS EACH DAY this week pulling my hair out trying to determine the reason. I've found and followed more recommendations than I can count. Installed Kies. Uninstalled Kies. Install drivers, uninstall drivers, delete all the USB connections in device manager and let windows rediscover them, try to update the "Unknown Device" with any and all of the INF files in the Samsung USB Drivers directory. Ran two different Registry Cleaners.

NO LUCK.

SO I did it the hard way

Set Device Manager to show you ALL devices, even the hidden ones, and unused ones. There's countless sets of instructions on how to do that on the web. Just Google it.

1. Uninstalled Samsung Drivers.
2. Uninstalled Kies (You really don't need it anyway.)
3. Did a plain old "Search" for any remaining SAMSUNG folder in My computer and deleted them.
4. Deleted all Unknown Devices under USB in Device Manager.
5. Edited the System Registry to remove all references to Samsung or Kies.
6. Ran a registry cleaner

Here's the hard part:

Dug into System Devices on XP on my LAPTOP (The machine with the "Known Good Configuration" that works). I determined that there are 2 ENTRIES EACH IN THE FOLLOWING AREAS FOR THE SAMSUNG GALAXY S II SKYROCKET on a computer that operates correctly:

Under DISK DRIVES: SAMSUNG LTE CARD USB DEVICE and SAMSUNG LTE USB DEVICE
Under Storage Volumes: 2 (Two) GENERIC STORAGE VOLUMES
Under USB Controllers: 2 (Two) USB MASS STORAGE DEVICE entries.

CAREFULLY examine the Driver Details Tab for these 6 (Six) entries, and write them down!

It's the USB Controller entries that seem to be key, however: The Details will look something like this:

USB\VID_04E8&PID_685B\10F918B6

Whatever the string is, search your registry on that same computer for the last 8 digits: in my case, 10F918B6, and also for the PID_685B entries (Make sure "Match whole string is NOT checked)

I ended up with 3 keys: HKLM\System\ControlSet001\Enum\USB\VID_04E8&PID_68 5B; HKLM\System\ControlSet002\Enum\USB\VID_04E8&PID_68 5B; and HKLM\System\CurrentControlSet\Enum\USB\VID_04E8&PI D_685B

ALSO: Under those you'll note a DRIVER value that might start with: 36FC9E60...

SEARCH FOR THAT TOO! I found: HKLM\System\ControlSet001\Control\Class\36FC9E60.. . But for THIS key, export ONLY subfolder that is referenced in the DRIVER value of the previous 3 keys for instance, mine was \0070. My computer had other subfolders referencing other programs NOT related to my phone, or software.

SEARCH ALSO for "Samsung": You should also find: HKLM\Software\Samsung\USB\Driver Under that will be a string that starts: D0795B21...

If you THEN search for D0795B21... you'll find HKLM\Software\Microsoft\Windows\CurrentVersion\Uni nstall, and under it will be references to the Samsung USB Driver Directory files in Windows Explorer.

EXPORT ALL OF THESE KEYS TO A LOCATION OF YOUR CHOOSING. 6 (six) if I counted right.

Now that you have these keys exported to a Flash Drive or something, go to the machine that DOESN'T recognize your Skyrocket.

Make sure you've uninstalled as good as you can, all the old attempts to install. Remove the Unknown Device, Uninstall the Samsung Directory, Do a search for SAMSUNG in "Search", and delete all the folders. Search your registry for Samsung (and you might as well search for the same keys you found on your good machine.) and remove all the old stuff.

Run a registry cleaner if you have one.

REBOOT.

Install the Samsung Drivers again!

I then verified in my registry that Samsung already was in it's place in HKLM\Software\Samsung\USB\Driver and so was the D0795B21 string. Also present was the HKLM\Software\Microsoft\Windows\CurrentVersion\Uni nstall entry with the references to the Driver folders.

On a whim, I tried to have XP recognize the Skyrocket again, but mine AGAIN failed.

I checked the registry, but the 3 registry keys containing 10F918B6 and the connected Class Key (36FC9E60) were NOT present (Yet!)

Plug in your Flash Drive. Click each registry icon on the flash drive to incorporate the keys from your known good configuration into the registry of the computer that DOESN'T work. You'll have to confirm that you REALLY want to plug those entries into your computer.

I then went back into my Skyrocket. Went into USB. Tapped Connect. Plugged the cable in.

My computer IMMEDIATELY recognized a SAMSUNG_Android, a Samsung LTE Card USB Drive, and a Samsung LTE USB Drive.

Bingo. Done. I tried to attach my pertinent Registry Keys, and I'm not sure why, but I couldn't upload as RAR. I changed the extention to ZIP. You might have to change it back to RAR before unpacking. As noted, I didn't need the Samsung Key, or the Uninstall Key, as reinstalling the Drivers added those, but I did need CS001, CS002, CCS, and Class.

If you've tried everything else, I hope this helps!
Man, I know this post is old, but I was desperately trying to fix this "no usb connection skyrocket" issue just like you were.

You are 100% CORRECT. Plugging in the phone BEFORE you download and install the samsung drivers KILLS the USB connection. I didn't do everything you did with the registry (with tracking down the individual drivers) but I did go through the registry and delete any kies, or samsung usb mobile driver thing I could find. As well as deleting the samsung mobile driver folders I could find on my computer. I then finished it off with a Free CCleaner sweep of the registry contents (ran it three times just to be sure).

WALLA. Right after doing that, and downloading the latest samsung USB drivers for the skyrocket, I put the phone into "usb connection mode" and the sucker loaded up. Not a single issue. Unbelievable.
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Old January 27th, 2013, 12:19 PM   #57 (permalink)
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Quote:
Originally Posted by JEngramAtty View Post
I'm sharing this because hopefully someone will find it, and get their problem solved. I wish someone else had posted this specific solution. It would have saved me 5 days of headache.

I've read and tried all the advice in this thread and other places this week, and I've STILL been tearing my hair out. I just bought a new Samsung Galaxy S II Skyrocket with AT&T, and it installed PERFECTLY on my Laptop, (WITHOUT Kies, by the way!) but NOT my desktop.

What I THINK happened was that when I first got the phone, I just assumed that Windows would recognize the phone on it's own. Silly me. When I first plugged it into my desktop, I had NOT installed the drivers. My Windows told me that it had found (in succession) a SAMSUNG_Android, a Samsung LTE Card USB Drive, and a Samsung LTE USB Drive, but EACH TIME, it immediately said that it could not find the right driver. Then I got the dreaded "UNKNOWN DEVICE" note, and then of course "A USB DEVICE HAS MALFUNCTIONED".

INSTALLING THE DRIVERS AFTER THE FACT WILL THEN LIKELY BE USELESS

I've spent about 6 HOURS EACH DAY this week pulling my hair out trying to determine the reason. I've found and followed more recommendations than I can count. Installed Kies. Uninstalled Kies. Install drivers, uninstall drivers, delete all the USB connections in device manager and let windows rediscover them, try to update the "Unknown Device" with any and all of the INF files in the Samsung USB Drivers directory. Ran two different Registry Cleaners.

NO LUCK.

SO I did it the hard way

Set Device Manager to show you ALL devices, even the hidden ones, and unused ones. There's countless sets of instructions on how to do that on the web. Just Google it.

1. Uninstalled Samsung Drivers.
2. Uninstalled Kies (You really don't need it anyway.)
3. Did a plain old "Search" for any remaining SAMSUNG folder in My computer and deleted them.
4. Deleted all Unknown Devices under USB in Device Manager.
5. Edited the System Registry to remove all references to Samsung or Kies.
6. Ran a registry cleaner

Here's the hard part:

Dug into System Devices on XP on my LAPTOP (The machine with the "Known Good Configuration" that works). I determined that there are 2 ENTRIES EACH IN THE FOLLOWING AREAS FOR THE SAMSUNG GALAXY S II SKYROCKET on a computer that operates correctly:

Under DISK DRIVES: SAMSUNG LTE CARD USB DEVICE and SAMSUNG LTE USB DEVICE
Under Storage Volumes: 2 (Two) GENERIC STORAGE VOLUMES
Under USB Controllers: 2 (Two) USB MASS STORAGE DEVICE entries.

CAREFULLY examine the Driver Details Tab for these 6 (Six) entries, and write them down!

It's the USB Controller entries that seem to be key, however: The Details will look something like this:

USB\VID_04E8&PID_685B\10F918B6

Whatever the string is, search your registry on that same computer for the last 8 digits: in my case, 10F918B6, and also for the PID_685B entries (Make sure "Match whole string is NOT checked)

I ended up with 3 keys: HKLM\System\ControlSet001\Enum\USB\VID_04E8&PID_68 5B; HKLM\System\ControlSet002\Enum\USB\VID_04E8&PID_68 5B; and HKLM\System\CurrentControlSet\Enum\USB\VID_04E8&PI D_685B

ALSO: Under those you'll note a DRIVER value that might start with: 36FC9E60...

SEARCH FOR THAT TOO! I found: HKLM\System\ControlSet001\Control\Class\36FC9E60.. . But for THIS key, export ONLY subfolder that is referenced in the DRIVER value of the previous 3 keys for instance, mine was \0070. My computer had other subfolders referencing other programs NOT related to my phone, or software.

SEARCH ALSO for "Samsung": You should also find: HKLM\Software\Samsung\USB\Driver Under that will be a string that starts: D0795B21...

If you THEN search for D0795B21... you'll find HKLM\Software\Microsoft\Windows\CurrentVersion\Uni nstall, and under it will be references to the Samsung USB Driver Directory files in Windows Explorer.

EXPORT ALL OF THESE KEYS TO A LOCATION OF YOUR CHOOSING. 6 (six) if I counted right.

Now that you have these keys exported to a Flash Drive or something, go to the machine that DOESN'T recognize your Skyrocket.

Make sure you've uninstalled as good as you can, all the old attempts to install. Remove the Unknown Device, Uninstall the Samsung Directory, Do a search for SAMSUNG in "Search", and delete all the folders. Search your registry for Samsung (and you might as well search for the same keys you found on your good machine.) and remove all the old stuff.

Run a registry cleaner if you have one.

REBOOT.

Install the Samsung Drivers again!

I then verified in my registry that Samsung already was in it's place in HKLM\Software\Samsung\USB\Driver and so was the D0795B21 string. Also present was the HKLM\Software\Microsoft\Windows\CurrentVersion\Uni nstall entry with the references to the Driver folders.

On a whim, I tried to have XP recognize the Skyrocket again, but mine AGAIN failed.

I checked the registry, but the 3 registry keys containing 10F918B6 and the connected Class Key (36FC9E60) were NOT present (Yet!)

Plug in your Flash Drive. Click each registry icon on the flash drive to incorporate the keys from your known good configuration into the registry of the computer that DOESN'T work. You'll have to confirm that you REALLY want to plug those entries into your computer.

I then went back into my Skyrocket. Went into USB. Tapped Connect. Plugged the cable in.

My computer IMMEDIATELY recognized a SAMSUNG_Android, a Samsung LTE Card USB Drive, and a Samsung LTE USB Drive.

Bingo. Done. I tried to attach my pertinent Registry Keys, and I'm not sure why, but I couldn't upload as RAR. I changed the extention to ZIP. You might have to change it back to RAR before unpacking. As noted, I didn't need the Samsung Key, or the Uninstall Key, as reinstalling the Drivers added those, but I did need CS001, CS002, CCS, and Class.

If you've tried everything else, I hope this helps!
HOLY CRAP !!!! Are you kidding me????
What about all the rest of us who are less "computer literate" and don`t dare to mess with the registry in a perfectly good running laptop/desktop????

I do know a few things about this but thisjust doesn`t make sense... You plug your phone into the computer and then you end up dealing with a bunch re-boots, uninstalls, re-installs, extension changes, dig into registry, etc....

Don`t get me wrong... good for you that you know what you are doing but this is just crazy and doesn`t make any sense whatsoever.

This thing should be as simple as "plug and play" and if anything goes wrong at the time of "plug" then its the device (the phone in this case) and it shouldn`t mess up a computer.
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Samsung Galaxy S2 Skyrocket
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The Samsung Galaxy S II Skyrocket is AT&T's version of the Galaxy S II LTE. As one can figure, the phone features 4G connectivity via AT&T's LTE network. It was among the first phones on the carrier's network to feature next-gen... Read More



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