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Old August 12th, 2012, 07:43 PM   #1 (permalink)
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Default Galaxy SII 'freezes' after charging

Hey all,

When I leave my SII on the charger (outlet charging) overnight and come back the next morning, when I hit the power button it flashes the screen momentarily but freezes with it on.... it takes over a minute to shut off, make the screen reappear and be operable. This has happened every day for a few days and the first time, the screen wouldn't automatically time out since the setting for that had none of the radio buttons checked.

Weird and making me a little concerned... any ideas? Thanks!

James

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Old August 13th, 2012, 05:40 AM   #2 (permalink)
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Welcome to the forums James.

Have you tried a factory reset to see if that fixes it?
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Old August 13th, 2012, 09:04 AM   #3 (permalink)
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Thank you, Atmazz!

Good advice - that would probably fix it. I hate to do a factory reset after only owning my SII a couple of weeks... I'll try a restart first.

Thanks!!!
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Old August 13th, 2012, 09:09 AM   #4 (permalink)
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Thank you, Atmazz!

Good advice - that would probably fix it. I hate to do a factory reset after only owning my SII a couple of weeks... I'll try a restart first.

Thanks!!!
I know, it can be a pain to restore apps.

If that doesn't fix it, and you've only had it a short time, is it still covered by warranty?
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Old August 13th, 2012, 09:11 AM   #5 (permalink)
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It is - I bought it new & unopened in late June. Do you think I should call Samsung tech support about it?
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Old August 13th, 2012, 09:15 AM   #6 (permalink)
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If it was me, I would try a factory reset first. It may be an software issue that's easily resolved. Tech support would probably get you to try that anyway.

If that doesn't work, I would definitely be calling.
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Old August 13th, 2012, 09:21 AM   #7 (permalink)
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Will do... I'll post the results.

Thanks!
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Old August 14th, 2012, 09:18 AM   #8 (permalink)
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It worked!! Thanks so much : )
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Old August 14th, 2012, 03:16 PM   #9 (permalink)
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It worked!! Thanks so much : )

Great! Glad to hear it!
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