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Old September 19th, 2012, 07:55 PM   #1 (permalink)
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Default Timeout too short when making calls

I'm probably too stupid to be allowed to have a SGS2, but I do, and I love it. All except for when making calls, because the timeout on the screen is too short. Today I needed to call about 20 places one after the other. I would hang up one call and look at my list for the next phone number, and by the time I got my hands to the screen it had gone black. Every time I had to push the power button on the side in order to get the screen back.

I have the timeout set to 10 minutes in Settings > Display > Screen Timeout, but apparently it does not affect the timeout in the keypad screen when making calls. I can't find any place to change the setting for the keypad when making calls.

Can anyone point a dummy to the right place to change the setting?

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Old September 20th, 2012, 05:34 AM   #2 (permalink)
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That is being caused by the proximity sensor. When you make a call and hold the phone to your face the sensor turns the screen off. This is for saving the battery and keeping you from hitting buttons with your face. It is supposed to come back on after a couple of seconds when you move it back from your face.

There isn't a way to change the time it goes off I know of. You can turn the sensor off if you want to. Press the call button, then your menu button, then call settings, then uncheck the box for proximity sensor.
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Old September 21st, 2012, 08:47 PM   #3 (permalink)
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Quote:
Originally Posted by Atmazzz View Post
That is being caused by the proximity sensor. When you make a call and hold the phone to your face the sensor turns the screen off. This is for saving the battery and keeping you from hitting buttons with your face. It is supposed to come back on after a couple of seconds when you move it back from your face.

There isn't a way to change the time it goes off I know of. You can turn the sensor off if you want to. Press the call button, then your menu button, then call settings, then uncheck the box for proximity sensor.
Thanks for the suggestion, but I don't have the same screen as you.

I press the Call button on the main screen, which brings up the keypad. I press the Menu button and my options are Speed Dial Setting, Send Message, Add 3 Sec Pause, and Add Wait. I don't have a Call Settings option.

I looked everywhere for a Proximity Sensor, but can't find it.

However, I think the Proximity Sensor is not the source of the problem. I finish a call and set the phone down, and the screen is still visible. I pick it up and the screen is still visible. It just goes to black a few seconds before I can start keying in the next number. The physical orientation of the phone has nothing to do with it. It's a timeout issue.
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Old September 21st, 2012, 09:35 PM   #4 (permalink)
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Thanks for the suggestion, but I don't have the same screen as you.

What android version are you running?
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Old September 23rd, 2012, 02:50 AM   #5 (permalink)
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What android version are you running?
I have 2.3.6. It is the version that came with the phone from T-Mobile, as patched and updated by T-Mobile.
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Old September 23rd, 2012, 06:07 AM   #6 (permalink)
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I would recommend updating to the latest version, Ice Cream Sandwich 4.0.4. IF you use Kies, you will probably have to go to ICS 4.0.3 first.
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Old September 26th, 2012, 09:31 PM   #7 (permalink)
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I would recommend updating to the latest version, Ice Cream Sandwich 4.0.4. IF you use Kies, you will probably have to go to ICS 4.0.3 first.
Thanks for the suggestion, but I read here about too many problems with ICS. Other than the timeout on the keypad screen everything on my SGS2 works great. Upgrades usually mean "replace old bugs with new bugs."

I was hoping there would be someone here using the same stock version of Android who knows how to fix the timeout on the keypad screen when making calls.
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Old November 3rd, 2012, 12:15 AM   #8 (permalink)
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Try this app out it worked for a customer that i helped on Thursday!
Its called Screebl
https://play.google.com/store/apps/details?id=com.keyes.screebl.lite&hl=en
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Old November 3rd, 2012, 07:01 AM   #9 (permalink)
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Welcome to the forums Love Helpin

Thanks for the suggestion.
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