"Currently unable to download. Please try again later."

PacificaBren · November 26th, 2012, 02:36 PM

For at least a week now, whenever somebody has tried to send me a picture via text message, I have been unable to view the picture. Instead, there's download button where the picture should be, and when I click it, I get the error message in this thread's title.

I've had more than one person try to send me a pic, just to make sure the problem is with my phone. Very weird. Are there any settings I should fiddle with before calling T-Mobile?

Oh, I should mention my SGS2 is fairly new, and came from the factory with ICS already installed.

Thanks in advance for your assistance!

Atma · November 26th, 2012, 06:02 PM

Hello PacificaBren

I do very little texting so I can't offer much help. The only thing I can suggest is to try Handcent SMS and see if that helps any.

alextop30 · November 26th, 2012, 11:33 PM

I think I know what may be the problem!!!! I have had this problem when a picture was sent to me from the pesky iphone. I am unable to view the picture but there is a download button and guess what when I press it nothing happens.

Go ahead and do the following test - if you have a family member around you or friend that has a phone other than the apple fruit product snap a pic and send it to your self as an MMS (that should be the way people are sending it) except the iphone has some weird stuff it does with pics and the mms function really does not work.

After you receive the text there should be a thumbnail of the picture in the messaging app window (that is assuming you are using the default app). Click on the thumbnail and see if you can open the full picture. They are pretty low quality and you should see the pic but also be able to count the pixels on it.

Hope this helps - I know mms works because me and a buddy of mine that got a windows phone exchange memes all the time. :-)

PacificaBren · November 26th, 2012, 11:56 PM

Quote:

Originally Posted by alextop30

I think I know what may be the problem!!!! I have had this problem when a picture was sent to me from the pesky iphone. I am unable to view the picture but there is a download button and guess what when I press it nothing happens.

Go ahead and do the following test - if you have a family member around you or friend that has a phone other than the apple fruit product snap a pic and send it to your self as an MMS (that should be the way people are sending it) except the iphone has some weird stuff it does with pics and the mms function really does not work.

After you receive the text there should be a thumbnail of the picture in the messaging app window (that is assuming you are using the default app). Click on the thumbnail and see if you can open the full picture. They are pretty low quality and you should see the pic but also be able to count the pixels on it.

Hope this helps - I know mms works because me and a buddy of mine that got a windows phone exchange memes all the time. :-)

Thanks, but two of my friends have the same phone as me, on the same carrier, and I'm not able to see the pics they send me. So it's got to be something else.

PacificaBren · November 27th, 2012, 11:42 PM

I phoned T-Mobile tech support and they got my problem sorted out. I'm now reporting back for the benefit of anybody in the future who may happen to Google "Currently unable to download. Please try again later" and wind up looking at this thread.

From the home screen, click on menu/settings/more/mobile networks, then click on "Access Point Names." Once you're on the Access Point Names screen, hit your menu button and choose "Reset to default."

Then get a friend to send you an mms message with a picture in it to test whether the problem is fixed. That's what fixed it for me, anyway.

Atma · November 28th, 2012, 05:26 AM

Quote:

Originally Posted by PacificaBren

From the home screen, click on menu/settings/more/mobile networks, then click on "Access Point Names." Once you're on the Access Point Names screen, hit your menu button and choose "Reset to default."

Glad you got it fixed and thanks for posting your solution.

PacificaBren · November 28th, 2012, 05:33 AM

Quote:

Originally Posted by Atmazzz

Glad you got it fixed and thanks for posting your solution.

My pleasure! I'm sure I'll get more from this community than I could ever give, so I'm glad for any opportunity to contribute something useful.

ERRR09 · June 9th, 2013, 06:33 PM

Quote:

Originally Posted by PacificaBren

I phoned T-Mobile tech support and they got my problem sorted out. I'm now reporting back for the benefit of anybody in the future who may happen to Google "Currently unable to download. Please try again later" and wind up looking at this thread.

From the home screen, click on menu/settings/more/mobile networks, then click on "Access Point Names." Once you're on the Access Point Names screen, hit your menu button and choose "Reset to default."

Then get a friend to send you an mms message with a picture in it to test whether the problem is fixed. That's what fixed it for me, anyway.

I know this was an old post but thanks for the help, Even though this was not the exact method to my fix ,it gave me a good starting point for to figure it out for my G2
menu\settings\wireless and networks\mobile networks

make sure
Data enabled
Data roaming are checked

Once I did pictures downloaded without a problem

PacificaBren · June 9th, 2013, 06:42 PM

Quote:

Originally Posted by ERRR09

I know this was an old post but thanks for the help, Even though this was not the exact method to my fix ,it gave me a good starting point for to figure it out for my G2
menu\settings\wireless and networks\mobile networks

make sure
Data enabled
Data roaming are checked

Once I did pictures downloaded without a problem

Hey, that's great! I'm glad to know my post was helpful!