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Old March 16th, 2013, 09:03 AM   #1 (permalink)
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Exclamation Wont charge/Wont connect to PC

I have a T989 that will not connect to my PC. When i plug it in to a charger it gives no notification that it is charging( phone being on or off). However i can drain the battery turn on the phone and as i should it powers down due to dead battery but when i do this and plug it in it stays on like it is receiving a charge but still acts as if it is not charging. What is going on?!

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Old March 16th, 2013, 09:07 AM   #2 (permalink)
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Welcome to the forums Scheith

Have you tried a different cable? If you have some compressed air, also try blowing out the port on the phone.
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Old March 16th, 2013, 09:09 AM   #3 (permalink)
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haha Thanks

Yeah ha ha I've tried five different cables, all have been tested and proven to work.
I also tried cleaning out the charging port.
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Old March 16th, 2013, 09:20 AM   #4 (permalink)
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If is still under warranty I would take it to T-Mobile. You might try a factory reset and see if that helps, although it sounds more like a hardware problem than software.
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Old March 16th, 2013, 09:22 AM   #5 (permalink)
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Yeah haha she is a little past warranty...I tried a factory reset and hard reset...Do you think a new micro USB port would correct this?
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Old March 16th, 2013, 10:31 AM   #6 (permalink)
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Yeah haha she is a little past warranty...I tried a factory reset and hard reset...Do you think a new micro USB port would correct this?
Possibly. At this point you don't have much to lose. You might try going to a Tmo store and see if they have a new battery you could just test with, or maybe they have some way of testing the port.
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Old March 16th, 2013, 10:47 AM   #7 (permalink)
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I tried a battery that has been tested and is good but it had not effect. Yeah thats not a bad idea on seeing if they can test it. Ive been trying to charge it and it has gained some charge though the phone does not recognize it is being charged.


Just out of the blue the phone started charging, i hasnt been moved for an hour
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