This is a discussion I had this morning with Samsung Support regard the release of ICS for the Samsung Galaxy S2 sgh-i777 through Samsung Kies. I thought I would share it with everyone:
Timestamp: 0800 Hours
Pamela: Hi, thank you for contacting Samsung Technical Support. How may I help you today?
Visitor: I have a AT&T Samsung Galaxy S2 SGH-i777 and I'm wanting to know why the Ice Cream Sandwich (ICS) update is unavailable through Samsung Kies version 18.104.22.16854_20? It was available for a short time on Friday, but has since disappeared. Sources on the internet said ICS would be available on Saturday, but it is still currently unavailable through Kies. When will the ICS update be available to AT&T Samsung Galaxy S2 SGH-i777 owners?
Pamela: Please allow me to go through the inquiry.
Pamela: Thank you for holding.
Pamela: I understand that you would like to know the information regarding the Android 4.0 upgrade on the handset, am I correct ?
Pamela: Thank you for confirming.
Pamela: I would like to inform you that Android 4.0 Icecream Sandwich is planned for your phone. However, dates have not been determined. Should this become available, it will be posted on our Website in the Samsung Download Center.
Visitor: Why was it release for 8 hours through Kies last week?
Pamela: I am sorry, the previous release was the test update from AT&T.
Visitor: Was it a failure
Pamela: I am sorry, we don't have information in this regard as it is a release from AT&T, however as mentioned in the above statement the update is planned for the device, and you can check with the below link for the update release.
(Click on the "SAMSUNG" link to see devices that will receive updates)
Visitor: Samsung said last December in a press release that the update was planned.
Pamela: I am sorry, I have provided you with all the information that is available regarding the update.