September 13th, 2012, 05:26 PM
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GS2 can't update...
This is my 1st post here on this forum. my wife is currently having issues with her GS2. The battery is draining extremely fast, within hours!!!
I have taken it on myself to sort this problem
I phoned her phone provider 02, they have suggested she updates her phone to the more recent android version, the phone currently has version 2.3.3 and something about Gingerbread on it!! (As you can tell I have no idea what all this means I use iPhone). However, when I plug the phone into my mac and open Kies it says 'your device does not support upgrading via Kies'. I have restored the phone to its factory settings, as I read that the phone could be 'rooted', and that by restoring the phone would eliminate this. I have tried to figure out exactly what this 'rooted' is (If anyone can tell me what this is, thanks). Anyway, restroing the the factory settings has not solved the issue.
Any advice would be greatly appreciated.