S2 i777 firmware upgrade problem, HELP

jeffjam · September 24th, 2012, 01:56 PM

I have searched and found many threads, but no solutions for the problem I am encountering. I have a s2 i777 AT&T phone that has never been rooted and is on gingerbread os. I seew here AT&T offers the upgrade to Ice Cream Sandwich. I jhave downloaded the latest version of Kiers and plugged my phone in but I get a message saying: "Your device does not support software upgrading via Kies." I read on threads that you can manually input your serial number and model and do a firmware "reload" when plugging in the phone in boot mode. I tried that also and after it said initializing firmware upgrade it failed. What do I do to correct this????

gihrose · September 25th, 2012, 10:18 AM

Jeff,

Having the same issue. Did you find a solution anywhere else? Please update this thread if you do. I will do the same.

lunatic59 · September 26th, 2012, 08:23 AM

If you go to menu>settings>about phone what does it say your baseband version is? Just want to make sure you've not got an oddball version of Android.

AT&T usually pushes out updates OTA but it might be easier just to take it to an AT&T store and let them update it for you.

jeffjam · November 15th, 2012, 10:13 AM

Ok I was finally able to upgrade software using methods described on this forum and others using an alternate method. My new problem is that now that I have the latest software there is a huge delay whenever I select contacts, but only that! selecting any app or function is fast with the exception of contacts. Is anyone else having this issue?? Is this a known problem??

lunatic59 · November 15th, 2012, 10:19 AM

After the update, did you perform a factory reset? I know it's a pain to have to setup your phone from scratch, but it usually clears up these glitches.

jeffjam · November 15th, 2012, 10:25 AM

Yes, did a factory reset twice.

lunatic59 · November 15th, 2012, 10:36 AM

I have been rooted running custom firmware for quite a while so I never updated to the official AT&T version, but this is the first I've heard of this problem. Do you have a huge number of contacts? And, have you fully sync'ed your phone to your account?

jeffjam · November 15th, 2012, 11:22 AM

No not a huge amount of contacts. I synced my accounts but my "account and sync" is turned off. should it be on?

lunatic59 · November 15th, 2012, 11:36 AM

The only reason I would think there'd be a lag with contacts would be if it were trying to sync when you opened it. That's just a guess on my part, but you might try turning sync on and see if it makes a difference. You can turn it off again, if it doesn't change anything.