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Old December 17th, 2012, 12:46 PM   #1 (permalink)
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Default Help - I am receiving an error message and I am new to this phone

Help - I have had my Samsung Galaxy S III 4G for a little over a month now. Since I have had the phone I have occasionally received an error message at various times that says "An error occurred. If it continues to happen please file a report via Help > Contact support"

Now this error is coming up very regularly and I cannot tell any rhyme or reason to when I receive it. I can just unlock the phone and it will show, or click text messages, contacts, or sometimes the internet and it will show up.

Does anyone know what this error means and if I do need to call someone, what do I tell them is happening..?


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Last edited by cbuford; December 17th, 2012 at 01:25 PM.
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Old December 17th, 2012, 09:13 PM   #2 (permalink)
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That is most curious.
You might try doing a factory reset.
If that doesn't work, I would take it back where you purchased it, and have them do some troubleshooting. If they can't work it out, then you should request a replacement phone, as this seems like some glitch in your particular unit.
Good luck! Keep us posted when you get it figured out.
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