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Old December 20th, 2012, 03:51 PM   #1 (permalink)
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Confused Media Hub and credit card

Please, for the love of Jesus, someone help me!! When I go to purchase a show on Media Hub (samsung galaxy s3 phone) with "add a new credit card" the app stops and says "unfortunately, Media Hub has stopped." WHYYYYYYYYYYYYYY?!?!?! If I were to choose "Add voucher" it would work, but I DONT HAVE A VOUCHER NOR A GIFT CARD!! Does anyone else have this problem and where can I get a "voucher" or "gift card". This is horribly frustrating, I have talked to 4 techs and no one seems to be able to help me! Thanks!

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Old December 20th, 2012, 05:25 PM   #2 (permalink)
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Okay, so I actually talked to Samsung, who referred me to the Media Hub people who told me there is no resolution to this problem. ARE YOU KIDDING ME?! WTF
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Old December 26th, 2012, 12:02 PM   #3 (permalink)
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You need to log on to account.samsung.com Click on the "Profile" link and then enter your credit card information (along with any other required information). Then wait 5 minutes and you should be able to use Media Hub and pay with the credit card you entered. Hope this helps!
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Old December 26th, 2012, 01:12 PM   #4 (permalink)
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Old December 30th, 2012, 08:54 PM   #5 (permalink)
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Thanks, Lock7897. I spent most of the day searching the Samsung site (off and on---I do have a life!) for the answer to that same issue.

I like my Tab pretty well---requested it because I am on my second Galaxy phone and I am used to the system. Am disappointed cannot download movies from Hulu and/or Netflix to watch while flying. So guess I am lucky I can download movies from media Hub, but even so---you only have TWENTY FOUR HOURS in which to watch once you start it? (I don't want to buy, just rent) That's crazy. So if I am on a short flight or fall asleep, I can't save and watch the rest of the movie if my return flight is further out than 24 hours. That's ridiculous. With technology today, they can't figure out a better plan? Nonetheless, better than nothing, and otherwise, it seems to be a good little gadget.

Again, I appreciate you sharing your knowledge. I have a feeling I am going to find this forum MUCH more helpful than the Samsung support people!
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