Had the Galaxy S3 for a couple of weeks now and it has been great.
One thing, last weekend it started to crash any app when I tried to copy text. It would do it in messaging apps, email apps, browsers, everything. It would freeze for maybe 5 seconds then back to home screen with the '...... has stopped working' message. Press the OK button and the phone would do everything else perfect. But it would do that every time I tried to copy.
It was fine for the first week, then just started doing this. I tried a few things with no luck and ended up doing the Samsung factory reset where you enter the long code into the dialer.
Has worked fine since. Have loaded all the same apps and launcher and is still working great.
It would be great to hear if anyone else has had this as I couldn't find any info about this problem. Or if anyone has some ideas about an easier way to fix this if it becomes more common.
I've had the same problem. As with you it worked fine the first week and then started to crash with any app. Really annoying I don't want to do a factory reset it use my phone for work. hope they release an update or something to sort it out
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Bah I have this problem myself now, but I don't use copy and paste enough to warrant a factory reset at the minute, going to wait for the next firmware update and hope that fixes it!
Not happy about this bug. Got this phone half a week ago. Spent 4 days migrating everything and setting it up just right (from my faltering Atrix) now I have to FR. I'm a prolific copy paster. I'm not going to wait for an OTA update. OP was over a month ago already. Any tips on how to restore to my current glory with the least pain? Dare I say it... kind of like the iphone can :/
Last edited by squareeyes; July 18th, 2012 at 10:26 AM.
Other launchers didn't help. Chrome crashes when I copy and paste. The default browser doesn't seem to do anything when I highlight and copy there's nothing in my clipboard.
I got my S3 yesterday. So far it's not crashing like this but I can crash the phone with Chrome consistently by opening up an incognito tab, going to my gmail account, and trying to read any email. Causes the phone to freeze and eventually reboot every single time.
I've about had it. This phone replaced a Droid X2 that was crashing 3-4 times a day, and it was replaced on Verizon's dime. I had a choice between the S3 and an iPhone 4S. I have 2 weeks to switch, and given what I'm reading here, I am about to do it. I love the S3's screen and features, but I cannot live with a phone that crashes and reboots frequently...
Device(s): Apple iPhone 5 64GB (iOS 6.0.1), Apple iPad 2 16GB (iOS 6.0.1), Nexus 7 (Android 4.2 Jelly Bean)
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Quote:
Originally Posted by squareeyes
Not happy about this bug. Got this phone half a week ago. Spent 4 days migrating everything and setting it up just right (from my faltering Atrix) now I have to FR. I'm a prolific copy paster. I'm not going to wait for an OTA update. OP was over a month ago already. Any tips on how to restore to my current glory with the least pain? Dare I say it... kind of like the iphone can :/
Backup your internal sd card by mounting the phone as a drive on your computer and copy/pasting everything over.
External sd card shouldn't be touched, but you might want to remove and/or back it up just in case.
As long as you have a google account, when you come back after a factory reset it will restore your contacts, wifi networks, calendars, mail, apps, pictures from Picasa etc.
It's pretty painless, it's mainly just having to reconfigure settings as you like them that's a bit annoying.
Backup your internal sd card by mounting the phone as a drive on your computer and copy/pasting everything over.
External sd card shouldn't be touched, but you might want to remove and/or back it up just in case.
As long as you have a google account, when you come back after a factory reset it will restore your contacts, wifi networks, calendars, mail, apps, pictures from Picasa etc.
It's pretty painless, it's mainly just having to reconfigure settings as you like them that's a bit annoying.
Ok thanks. So a simple copy paste of my internal will restore my apps?
Settings aren't too bad and I can backup my Go Launcher layout (although not tested that)
I have galaxy S3 i9300 model and googling brought me here. Seems like I have derived problem: dropbox crashes if I want to create a link straight to clipboard. Trying to copy text inside apps does not crash them but the clipboard seems to have stopped existing shooting whole copy paste aspect of system down. At moment in newest update and had the phone for ... 6 days.
Kinda - fail there samsung - really, huge fail there samsung.
then booted into recovery following instructions:
Hold Press Volume Up +Home Button + Power Button (note: press this 3 button in the same time). Releases this 3 button when you get the Samsung Galaxy S3 Text Display on the screen. Now you will boot into CWM Recovery Mode.
then could only wipe 'dalvnic' cache (can't remember if dalvnic is sp right here)
so i wiped it...
then i bought root explorer from play store to find the folder in question...
and finally 90 minutes later... it worked... i can copy n paste again.
I have had this fault for weeks now, this was the only forum that i could find that had the same fault.
So i bookmarked the page, and low and behold more and more people have been posting the fault.
I debranded my phone 2 weeks ago, and done a factory reset in the process fixing the problem (or so i thought) but this gives you the "hassle" of having to do all your settings etc again a real pain!!
Everything was working fine i just assumed that the factory reset had fixed it.
Then disaster struck, clipboard stopped copying and any app i used would force close when i tried to copy, i use tweetdeck on a daily basis and one of the default options is "copy" this is a GREAT time saver, and allows me with ease to post in a txt, email or website.
Many people can live without copy n paste, i am NOT one of them, and after all it's not a problem you would think Samsung's current flagship phone would be experiencing weeks into it's life cycle!
So i have purposely joined this forum to thank dr3do and (chomps for the guide on rooting).
This is what makes the Android community thrive and help each other.
Cannot thank you guys enough!!!!!!!!
PS i am linking this forum to Samsung's mobile support team, to see if they can provide a fix or at least acknowledge the issue for non rotted users etc.
Previously, it would only crash when copying from chrome. Now it will let me copy, but never let me paste. I only get the option of clipboard, which then doesn't respond. This is what it looks like:
Well this has just started happening to me, dont copy paste enough to warrant a factory reset and i sure as hell am not going to root my phone just to use the work around!
I am a new user android phone. I have just recently purchased my S3. I just rooted it today. And am also having the same issue (thus brought me here) with crashing when copying text to clipboard.
I have attempted the steps listed above.
I was able to wipe the cache, downloaded root explorer and deleted items in /data/clipboard/
However I do not see advanved. when i rebooted. Am I missing something?
Guys - I just got this for the first time the other day and there is an easier fix but you MUST be rooted. You do NOT need CWM.
You need RootExplorer.
Go to /data/clipboard and delete everything in the clipboard directory as mentioned above.
Then, go to Settings/Application Management/All, scroll down until you find TestService and clear its data.
Reboot. If you do not reboot copy/paste will not function. I do not think you need to fix permissions, and I was able to apply the fix without that step (which is the one that really needs CWM).
If you are not rooted, you are screwed and have to do a factory reset. This is a major bug and I hope people are reporting it. This is a pretty unforgivable bug.
You'll know the bug is back if you start getting "TestService" stopped working. messages and you'll have to do it again. I've noticed using S-Voice somehow can bring it on - I guess S-Voice uses the Clipboard for something. Probably has to do with corrupted writes to the directory, there's nothing we can do...
Last edited by exwifeusesiphone; August 8th, 2012 at 09:29 PM.
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Guys - I just got this for the first time the other day and there is an easier fix but you MUST be rooted. You do NOT need CWM.
You need RootExplorer.
Go to /data/clipboard and delete everything in the clipboard directory as mentioned above.
Then, go to Settings/Application Management/All, scroll down until you find TestService and clear its data.
Reboot. If you do not reboot copy/paste will not function. I do not think you need to fix permissions, and I was able to apply the fix without that step (which is the one that really needs CWM).
If you are not rooted, you are screwed and have to do a factory reset. This is a major bug and I hope people are reporting it. This is a pretty unforgivable bug.
You'll know the bug is back if you start getting "TestService" stopped working. messages and you'll have to do it again. I've noticed using S-Voice somehow can bring it on - I guess S-Voice uses the Clipboard for something. Probably has to do with corrupted writes to the directory, there's nothing we can do...
I have tried that but I do not see test service. I used to see test service stopped working, but now I don't see it anywhere. I can't even find it in apps.
You won't see it in the App Drawer. You need to do menu key/Settings/Application Manager then touch "All" on the right side and scroll down to find it.
After fixing this problem with the amazing help from the guys on here and rooting my phone, I now have the above guide bookmarked until Samsung get off their arse and issue a fix for their phone!
Upon fixing it myself I emailed Samsung UK support and I received a reply back saying its a known issue and there working on a fix and to factory reset my phone to fix it meanwhile. (Obviously I didn't say I was rooted etc) but I wanted to hear their reply.
Then 3 days later I get another support email telling me the previous info I was giving was wrong and that I was to book my phone into a Samsung service centre to fix it......oh how I laughed!!
Well my advice is report the issue but unless your willing to root, which you should do anyway, then follow the above guide, I am afraid factory reset is currently the only fix!
Last edited by herby247; August 11th, 2012 at 04:45 AM.
Reason: spelling
Your phone NEEDS to be rooted for super user permissions on the phone and to use apps like root explorer, the good thing about this is its a 2 second fix once rooted if it happens again, and you dont loose all the settings you had , having the phone the way you want it as you dont need to do a factory reset!!
Last edited by herby247; August 12th, 2012 at 06:42 AM.
same problem here, i do FR but after some days the problem is back again ,unrooted s3.ANNOING.
Had to do a factory reset for this a few days ago. Sad to hear that it will likely come back. I thought it had to do with me deleting bloatware (like YP mobile and whatnot), but I guess this is a full-on problem for everyone.
I had it happen last week, after about a month of use (stock, unrooted). It happened right after I downloaded the Gallery Lock app reviewed over on Android Central last week. After looking at the errors, my best guess is that something is corrupting the clipboard. Like other, the factory reset fixed it, but I'm disappointed to hear that it could come back.
Been happening here too guy's. I've emailed Samsung support, awaiting a reply because a factory reset, on a star device?! After I finally transferred all my files and apps?! I don't want to root yet just to get used to this phone first. But looks like that might be the only way depending on how this works out if it kept it up after a factory reset.
Been happening here too guy's. I've emailed Samsung support, awaiting a reply because a factory reset, on a star device?! After I finally transferred all my files and apps?! I don't want to root yet just to get used to this phone first. But looks like that might be the only way depending on how this works out if it kept it up after a factory reset.
Thanks for all the awesome help guys!
Really? Setting up your phone doesn't take that long. Just reinstall your apps from google play on a desktop.
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The Samsung Galaxy S3 is the company's flagship device of 2012. As one of the most anticipated devices of the year, this device is the first to come with a Exynos 4 Quad processor. It also has Android 4.0, a 4.8-inch 720p Super AMOLED ... Read More
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Galaxy S3 crashing when copying text to clipboard
hope they release an update or something to sort it out
SPH-L710 
