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Old June 15th, 2012, 04:43 PM   #1 (permalink)
Fixing stuff is not easy
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Default Samsung Galaxy S3 General Information and Troubleshooting FAQ

Hide tags are now fixed! You should now see the guide as it was written!

Hi guys and gals!

I am building a FAQ-style thread to reference the more common questions revolving around our new device, in an effort to cut down on repeat questions. If you wish to contribute, by all means, please do! I ask that we keep the replies in this thread relevant. As much as I would appreciate people posting how useful this is, I would like to keep the clutter to a minimum. The format will be: 1) The question 2) the answer and 3) the source thread (if applicable).

Let's begin!

This is a forum-member generated FAQ to help people solve issues with their phones. The most commonly asked questions are highlighted in RED.

General help and information sources:


Generic Troubleshooting Steps:




Section 1 - Switching to the Galaxy S3 from a previous phone?

1.01) How do I transfer stuff from my old phone to my new Galaxy S3?



1.01a) Need to transfer your contacts and calendar information?



1.02) I have another Android device with Google Authenticator, how do I move it?



Section 2 - General Galaxy S3 issues:

2.00) What is the difference between the International version and the North America version?



2.01) What are some battery saving tips?



2.02) The Talkback feature, how to I enable/disable it?



2.03) I'm having trouble with SmartStay!



2.04) What is the "1" on my weather widget?



2.05) I want to move from iTunes to having my music on the Galaxy S3



2.06) I can't move apps to SD!



2.08) Is the 16 GB going to be too small for apps and things?



2.07) My device keeps vibrating when playing audio



2.08) Can I use a generic MHL connector?



2.09) My Galaxy S3 cannot see the 5 GHz Wifi channel!



2.10) My Galaxy S3 WiFi drops out or runs slow



2.11) What is AllShare?



2.12) I keep getting random notifications!



2.13) Google Wallet says I need to update, but I did!



2.14) I keep getting odd messages in my notification bar



2.15) My wifi keeps turning on!



2.16) Bluetooth in my car doesn't work when I have a line out plugged in!



2.17) There seems to be some lag when I push the home key or change homescreens!


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Old June 15th, 2012, 04:43 PM   #2 (permalink)
Fixing stuff is not easy
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Default

Hide tags are now fixed! You should now see the guide as it was written!

Section 3 - Carrier-specific Galaxy S3 issues/information: - Anything specific to individual carriers will be listed here.

[International]



[T-Mobile USA]



[AT&T]



Section 4 - Archived Galaxy S3 issues: - Issues that are resolved via OTAs will be listed here for reference.




Section 5 - Accessories

Cases/screen protectors



MicroSD Cards



Batteries



Miscellaneous



Section 6 - Gestures, Tips, Tweaks and Rooting.

A.01) A Helpful Video on Gesture Commands



A.02) Tip videos (for Sprint, but applies to all S3s)



A.03) What is Rooting? How do I do it?


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Old June 16th, 2012, 02:43 AM   #3 (permalink)
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Default Problem creating desktop wallpaper

when I choose a gallery item for a wallpaper, I always get to the vertical cropping screen. This should be the case for lockscreens, but NOT for desktop wallpapers!
It seems impossible to use a full image as a scrolling- rolling horizontal wallpaper.
This happens only when I use the gallery option. A perfect horizontal rolling screen can be generated using the stock galaxy wallpapers.
Using an App like Zedge also inserts wallpapers the correct way.
So it seems that the only problem is with gallery pictures. They insist on being cropped.
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Old June 16th, 2012, 05:04 AM   #4 (permalink)
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Hi I have the new Samsung s 3 can someone tell me can I use the micro sim in my iPad ? Thanks
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Old June 16th, 2012, 09:25 AM   #5 (permalink)
Fixing stuff is not easy
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Quote:
Originally Posted by Yuditr View Post
when I choose a gallery item for a wallpaper, I always get to the vertical cropping screen. This should be the case for lockscreens, but NOT for desktop wallpapers!
It seems impossible to use a full image as a scrolling- rolling horizontal wallpaper.
This happens only when I use the gallery option. A perfect horizontal rolling screen can be generated using the stock galaxy wallpapers.
Using an App like Zedge also inserts wallpapers the correct way.
So it seems that the only problem is with gallery pictures. They insist on being cropped.
Have you tried ES File Explorer to use your gallery photos as wallpaper?

Quote:
Originally Posted by Simoncfc41 View Post
Hi I have the new Samsung s 3 can someone tell me can I use the micro sim in my iPad ? Thanks
I'm no SIM expert, as I have CDMA devices that do not require them, but I can't find anything that suggests that the iPad has anything that makes the SIM exclusive to it.
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Old June 19th, 2012, 10:33 AM   #6 (permalink)
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hi everyone
i have a question and i wait an answer.i have a little problem with weather widget.for example everytime after 10 pm when do the update weather for my city,when must indicate the real weather, for example:clean, in my language is written"stergere" its means in english "erase" and not written corecttly "senin", its about wrong typing translate? i dont know.plese help.its about a soft problem? thanks
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Old June 19th, 2012, 02:30 PM   #7 (permalink)
Fixing stuff is not easy
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Quote:
Originally Posted by lughian View Post
hi everyone
i have a question and i wait an answer.i have a little problem with weather widget.for example everytime after 10 pm when do the update weather for my city,when must indicate the real weather, for example:clean, in my language is written"stergere" its means in english "erase" and not written corecttly "senin", its about wrong typing translate? i dont know.plese help.its about a soft problem? thanks
Contact Samsung customer support about that to report the bug. It probably is a bad translation and can only be fixed if reported to Samsung directly.
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Old June 20th, 2012, 12:27 AM   #8 (permalink)
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hi jerofld
thank for advise
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Old June 20th, 2012, 06:12 AM   #9 (permalink)
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Im having problems with my s3..im using facebook app on my samsung galaxy s3..when i want post status on my facebook wall it suddently close my facebook app n sometimes my s3 stop workin..but when i open facebook account from brower it work perfectly.could u help me to fix dis probs
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Old June 20th, 2012, 10:45 AM   #10 (permalink)
Fixing stuff is not easy
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Go to Settings > App > All > Facebook > Clear data and then try the app again. I think that's the proper way of finding it, but I'm not sure as I don't have my S3 just yet.
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Old June 20th, 2012, 11:19 AM   #11 (permalink)
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Default S3 S Voice

Hi guys, i just bought my S3 and i'm having problem with my S voice, whenever i give a command the S voice will get stuck and won't give me any response at all, what can i do?
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Old June 20th, 2012, 02:51 PM   #12 (permalink)
Fixing stuff is not easy
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Go to Settings > App > All > S Voice > Clear data and then try the app again. I think that's the proper way of finding it, but I'm not sure as I don't have my S3 just yet.
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Old June 21st, 2012, 01:25 PM   #13 (permalink)
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I am having trouble playing video from CNN website. It had prompted me to download Adobe Flash which I did but video not showing on sites like CNN but You Tube is fine...Any suggestions?
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Old June 21st, 2012, 01:31 PM   #14 (permalink)
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Quote:
Originally Posted by Marcustrini View Post
I am having trouble playing video from CNN website. It had prompted me to download Adobe Flash which I did but video not showing on sites like CNN but You Tube is fine...Any suggestions?
Reboot, sometimes flash needs a reboot to start working. If not, try a different browser, like Opera or Boat to see if it works for them.
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Old June 23rd, 2012, 10:02 AM   #15 (permalink)
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How do I deactivate the text to email function? Its sending texts to my email account and i do not want that...Grrrrrrrr
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Old June 24th, 2012, 02:11 PM   #16 (permalink)
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All my Android phone have always had that feature of browsing the web and talking on the phone at the same time. I've tried doing that with the galaxy s3 and it won't let me. As soon as I make a call it will disconnect me from my 4g. Does anyone know if there a setting we can change to have both features run at the same time?
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Old June 25th, 2012, 06:12 AM   #17 (permalink)
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Quote:
Originally Posted by TMass View Post
How do I deactivate the text to email function? Its sending texts to my email account and i do not want that...Grrrrrrrr
I found this post: How do I turn off the text to Email function?

Quote:
Originally Posted by cbaish View Post
Open your email app, then choose your email account. Once you have your inbox open, use the menu button to open settings. When you scroll down you'll find sync options at the bottom. Uncheck the sms option
---------------------------------------------------------------------------------------------

Quote:
Originally Posted by edmm View Post
All my Android phone have always had that feature of browsing the web and talking on the phone at the same time. I've tried doing that with the galaxy s3 and it won't let me. As soon as I make a call it will disconnect me from my 4g. Does anyone know if there a setting we can change to have both features run at the same time?
What carrier do you use?
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Old June 25th, 2012, 09:26 PM   #18 (permalink)
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Quote:
Originally Posted by jerofld View Post
I found this post: How do I turn off the text to Email function?



---------------------------------------------------------------------------------------------



What carrier do you use?







I'm with t-mobile.
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Old June 26th, 2012, 06:13 AM   #19 (permalink)
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Default Really need help with Galaxy s3

This is a fantastic phone but I have one problem with mine and my daughters, whenever we go on the net from Google the screen goes very dim and cant be read. If I go on facebook or ebay via an app it is fine but if we go on anything via Google search it always goes very dim, if I press the back button, for a second it goes bright and normal an then goes off. I have tried everything in the settings but nothing seems to change it.
Also when I play a video it starts off very dark and dim for about 5 seconds and then it brightens up. This is really spoiling a really brilliant phone for me, please help. Thanks.
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Old June 26th, 2012, 06:16 AM   #20 (permalink)
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Quote:
Originally Posted by edmm View Post
I'm with t-mobile.
Unfortunately, I do not know much about T-Mobile. I'll ask a friend to see if he has the same problem.

Quote:
Originally Posted by petergs351 View Post
This is a fantastic phone but I have one problem with mine and my daughters, whenever we go on the net from Google the screen goes very dim and cant be read. If I go on facebook or ebay via an app it is fine but if we go on anything via Google search it always goes very dim, if I press the back button, for a second it goes bright and normal an then goes off. I have tried everything in the settings but nothing seems to change it.
Also when I play a video it starts off very dark and dim for about 5 seconds and then it brightens up. This is really spoiling a really brilliant phone for me, please help. Thanks.
Go into settings and then to Power saving. Uncheck Background Color, that's what dims your screen on the net.

The other thing with the slight dimming when starting the video is the Auto adjust screen tone feature. You can disable that in Display, it's towards the bottom.
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Old June 26th, 2012, 06:20 AM   #21 (permalink)
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Thanks for a very quick reply, I will try it now.
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Old June 26th, 2012, 06:30 AM   #22 (permalink)
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Sorry but none of that worked, even re booted after I did it also tried turning all power saving off, still dont work. Didnt work with the video also.
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Old June 26th, 2012, 06:35 AM   #23 (permalink)
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Try turning off auto brightness next. Because I had the same problem with the internet dimming until I turned off that power save feature.
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Old June 26th, 2012, 06:38 AM   #24 (permalink)
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Auto brightness was the first thing I turned off and set it to full.

Like I said I think I tried everything now lol think I will leave it till The weekend and go back to the o2 shop and tell him to sort it, thanks for all your help tho, will check back later in case you think of anything else.
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Old June 26th, 2012, 06:49 AM   #25 (permalink)
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The only other thing I can think of is a factory reset. I don't have the video dimming, regardless of auto tone. Disabling power saving also prevents the screen from dimming on the internet, on my unit. So something is screwed up with your S3, unfortunately
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Old June 26th, 2012, 09:34 AM   #26 (permalink)
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I have a peculiar problem with my Samsung galaxy s3.

Suddenly my headphones stopped working. I used them as recently as Wednesday last week, and I THINK that I updated my phone after the last ti.e I used it.
Is it possible that this software update is making trouble for the headphones?

The external speakers are working properly and the phone recognizes the headphones but no sound comes out of them.

Any tips or something?

Oh and I tested the headphones in a friends phone and they worked.

I also tried all music applications, but none play from the headphones


I've also tried rebooting the phone. The headphones give a click when I remove them so they are receiving power I think.
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Old June 26th, 2012, 03:31 PM   #27 (permalink)
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It's possible, but I doubt, that your upgrade impaired your S3's ability to play out of the headphones. I would suspect a faulty headphone jack. Nothing I've seen on the US variant would stop the headphones from working, save for turning the volume all the way down. The headphones do seem to have their own volume setting. If that's not it, a factory reset may help. If not, I'd take it back to the store you bought it from or call Samsung to see if they'll replace the unit.
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Old June 26th, 2012, 04:11 PM   #28 (permalink)
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Quote:
Originally Posted by jerofld View Post
It's possible, but I doubt, that your upgrade impaired your S3's ability to play out of the headphones. I would suspect a faulty headphone jack. Nothing I've seen on the US variant would stop the headphones from working, save for turning the volume all the way down. The headphones do seem to have their own volume setting. If that's not it, a factory reset may help. If not, I'd take it back to the store you bought it from or call Samsung to see if they'll replace the unit.

Wouldn't you know it? After I posted this, it actually worked. I have no idea what could have been wrong because only ten minutes to it working I inserted the headphones just to check and it did not work, ten minutes later - without trying anything else it worked!
I could even remove them and try them again and they worked everytime. Not I only cross my fingers that they work tomorrow when I'm going for an early morning run


Btw, I did test them in an Iphone, no problems there. Also, it is the stock Samsung Galaxy S3 headphones we're talking about!
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Old June 26th, 2012, 04:22 PM   #29 (permalink)
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Heya there.

I'm having a problem connecting to my PC, it says the ''MTP'' device software failed to download. I am not tech savy, so I have no idea what to do from here. I've googled it, and several other people seem to have a problem with it aswell. I upgraded from an S1 to an S3, upgraded Kies to go with it, and after that, my S1 dosn't seem to want to connect to my PC either.
Any suggestions?
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Old June 26th, 2012, 05:58 PM   #30 (permalink)
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Quote:
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Heya there.

I'm having a problem connecting to my PC, it says the ''MTP'' device software failed to download. I am not tech savy, so I have no idea what to do from here. I've googled it, and several other people seem to have a problem with it aswell. I upgraded from an S1 to an S3, upgraded Kies to go with it, and after that, my S1 dosn't seem to want to connect to my PC either.
Any suggestions?
Uninstall Kies and any related Samsung drivers then try installing a new download of Kies.
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Old June 27th, 2012, 06:31 PM   #31 (permalink)
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I have just bought a S3 and when i try to sync my facebook contacts it doesnt sync with the pictures. My S2 used to show all the pictures from Facebook..
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Old June 27th, 2012, 10:31 PM   #32 (permalink)
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I'm getting the "Unfortunately, Google Wallet has not yet been certified in your country or on your device/carrier" error message when I try to run Google Wallet. I have the 32GB sprint - no root. Stock config. Any help would be appreciated
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Old June 28th, 2012, 12:41 AM   #33 (permalink)
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HI
I just recently have S3 few days back,I must admit that I am very much satisfied with the Phone. But I am facing some issues which I would like to share with you .
1) My direct call option is not working( enabled from motion)
2) Battery can run only for one day maximum?
3)The USB only works on vista or 7 , not in XP.

Kindly help me.

Thanks
Aritra
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Old June 28th, 2012, 07:19 AM   #34 (permalink)
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Quote:
Originally Posted by samlala View Post
I have just bought a S3 and when i try to sync my facebook contacts it doesnt sync with the pictures. My S2 used to show all the pictures from Facebook..
Did you add a facebook account in Settings > Account and Sync? From there, you can enable contacts to sync.

Quote:
Originally Posted by cary328is View Post
I'm getting the "Unfortunately, Google Wallet has not yet been certified in your country or on your device/carrier" error message when I try to run Google Wallet. I have the 32GB sprint - no root. Stock config. Any help would be appreciated
I would reset the app by going to Settings > Application Manager > All > Google Wallet > Clear data. Mine worked automatically when I turned the phone on. I have a 16 GB Sprint version.

Quote:
Originally Posted by aritra View Post
HI
I just recently have S3 few days back,I must admit that I am very much satisfied with the Phone. But I am facing some issues which I would like to share with you .
1) My direct call option is not working( enabled from motion)
2) Battery can run only for one day maximum?
3)The USB only works on vista or 7 , not in XP.

Kindly help me.

Thanks
Aritra
1) Are you using it from the stock messaging app or are you using Go SMS or Handcent? Also, if you're using a 3rd party launcher, a lot of the features of the S3 will not work, as they use TouchWiz.

2) Depending on usage, very likely. With little activity, you'll be able to stretch it out longer. There will also likely to be improvements down the road as Samsung improves everything.

3) I would assume that you would just need to install Kies for Windows XP for it to install the proper drivers. Otherwise, I wouldn't know, I have Windows 7. You might have to contact Samsung support for a location on the Win XP drivers.
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Old June 28th, 2012, 09:46 AM   #35 (permalink)
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Something I'd add under some sort of "my phone keeps making a beeping noise for no reason" title, (though that's probably not specific enough as beeping could probably be fro a dozen things)...

Last week my S3 was beeping on my desk constantly and I couldn't figure out what it wanted. I finally figured out that it was happening when I rested it on top of my wallet and the phone was shouting out that it'd found the rfid tags in my credit cards.

Installing an NFC app like NFC Taginfo etc will mean that when if finds nfc/rfid there's something for the S3 to launch when it finds a tag rather than just giving a beep with no information - Or you can just turn nfc off.
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Old June 28th, 2012, 09:21 PM   #36 (permalink)
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RE: Google Wallet not working with 32GB phones

Thanks for the response, but I found out that my google wallet issue is a known issue with all 32GB GS3s. I found a topic in the Sprint Community regarding this:

Sprint Community: Why am I getting Wallet error on S3 ?
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Old June 29th, 2012, 03:03 PM   #37 (permalink)
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Quote:
Originally Posted by aritra View Post
HI

3)The USB only works on vista or 7 , not in XP.
I can't seem to be able to mount the S3 to be able to see my phone as a hard drive on my Win 7 x64 PC. I have tried removing, installing the latest Kies. It seems like it can only be connected via MTP. That fails. I do get a portion of the driver to work such as ADB interface, but I can't get to the files. All I am wanting to do is take pictures on the phone and copy to my PC or copy mp3s and movies to the phone. I don't want to do this wirelessly or via online transfer, just USB connect. Also a problem on XP.

This is the AT&T US version.

Doing some searching, it is like they disabled the ability to directly mount the phone as a hard drive. There is some work around apps like "USB Mass Storage OTG" etc. That does not work either.
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Old June 29th, 2012, 08:17 PM   #38 (permalink)
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I recommend MyPhoneExplorer or AirDroid for that feature.
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Old June 30th, 2012, 02:33 PM   #39 (permalink)
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Hi There,

Received my S3 today and I've been using it for about 6 hours and out of nowhere I keep getting these beeping noises constantly. I've read the above post and it's not near cards or anything like that.. there's no notifications outstanding there's nothing in the info bar and it's driving me insane it happens no matter where I am on the phone. Any ideas to solve this? I've restarted but it came back...

*Edit

After I posted this I turned my phone off, removed battery and all of that, turned my phone back on and it seems to have stopped *breathes a sigh of relief* that was getting annoying. I also figured out it was the exact same beeps it makes when you start charging your phone.. might have nothing to do with it but I bought a 1m USB cable for it a few days ago and I don't think it's particularly great at charging... so whether it was something to do with the battery? I have no idea. :/
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Old July 1st, 2012, 02:42 PM   #40 (permalink)
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Hi

Im new so go easy :-)

I have a Galaxy s 3, love the phone but ive noticed something odd, when Im in the text application I cant use the voice to text facility. I press the button and it just says connection error. I can use it on wifi but not 3g.

Any ideas as to what this could be???

Love the site btw
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Old July 2nd, 2012, 03:14 AM   #41 (permalink)
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Hi. I have been trying to turn off the text to email function as with one of the other posters. I followed the instructions to open sync options in my email account, buti did not see an option to turn off syncing with SMS. I hope I'm not being stupid, but can someone suggest another option? Thanks!
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Old July 2nd, 2012, 04:33 AM   #42 (permalink)
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Hi

My text / email icons are showing unread items yet the only way i can find around this is to restart the phone. Googled it and it seems i'm not the only one. (in fact my wife has the same phone and has the same issue)

Thoughts?
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Old July 2nd, 2012, 07:21 AM   #43 (permalink)
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Quote:
Originally Posted by alfaone View Post
Hi

Im new so go easy :-)

I have a Galaxy s 3, love the phone but ive noticed something odd, when Im in the text application I cant use the voice to text facility. I press the button and it just says connection error. I can use it on wifi but not 3g.

Any ideas as to what this could be???

Love the site btw
I can't confirm this myself, but I'd imagine that your carrier has some sort of proxy that is preventing voice actions to work on particular ports. I would try calling their customer support to see if they are blocking any ports that voice actions would be on.

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Originally Posted by Jm15 View Post
Hi. I have been trying to turn off the text to email function as with one of the other posters. I followed the instructions to open sync options in my email account, buti did not see an option to turn off syncing with SMS. I hope I'm not being stupid, but can someone suggest another option? Thanks!
Could you link that thread? I would imagine the feature would be in the Messaging App that you could uncheck.

Quote:
Originally Posted by Ricardo1878 View Post
Hi

My text / email icons are showing unread items yet the only way i can find around this is to restart the phone. Googled it and it seems i'm not the only one. (in fact my wife has the same phone and has the same issue)

Thoughts?
Try clearing the data on your text / email applications. The way you do this is go to Settings > Application Manager > All tab > (email / text app) > clear data. It resets the app and should work properly after that.
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Old July 2nd, 2012, 08:45 AM   #44 (permalink)
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I know MTP was mention here but I was just wondering, since I do not use kies, i use Winamp, that whenever I do any sort of file transfer via usb my screen says "MTP Synchronising" whether usb debugging is on or not. My problem is that whenever this happens, syncing music takes a long time, so MTP sync locks my phone until the sync is done, which means an hour or so, is it normal for it to be locked when you sync any sort of file? (sorry, coming from an iphone)
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Old July 2nd, 2012, 11:24 AM   #45 (permalink)
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Quote:
Originally Posted by Bkong View Post
I know MTP was mention here but I was just wondering, since I do not use kies, i use Winamp, that whenever I do any sort of file transfer via usb my screen says "MTP Synchronising" whether usb debugging is on or not. My problem is that whenever this happens, syncing music takes a long time, so MTP sync locks my phone until the sync is done, which means an hour or so, is it normal for it to be locked when you sync any sort of file? (sorry, coming from an iphone)
No, it shouldn't take that long. Have you installed the proper drivers? They are available on Samsung.com. Samsung - then type in Galaxy SIII (important to use SIII and not S3) and search by your carrier.
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Old July 2nd, 2012, 12:29 PM   #46 (permalink)
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I guess it took 2 hours because it was 20gigs of around 2500 tracks, and it was my first time syncing. I will never use kies, however, its a pain just to get my device discovered let alone manage anything...
If MTP and Mass storage do the same thing, which is essentially just file transfer anyway, do both modes shut off your phone basically and recognize it as your external sdcard, I'm just annoy that whenever I plug my phone in, it has to go through a period of MTP sync where I don't get to use it...
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Old July 2nd, 2012, 02:04 PM   #47 (permalink)
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Quote:
Originally Posted by Bkong View Post
I guess it took 2 hours because it was 20gigs of around 2500 tracks, and it was my first time syncing. I will never use kies, however, its a pain just to get my device discovered let alone manage anything...
If MTP and Mass storage do the same thing, which is essentially just file transfer anyway, do both modes shut off your phone basically and recognize it as your external sdcard, I'm just annoy that whenever I plug my phone in, it has to go through a period of MTP sync where I don't get to use it...
I'm not saying you should use Kies, I'm asking if you installed the drivers. You can have the proper drivers from Samsung without using Kies. The drivers will be in the link I provided. I can't see the standard Windows drivers being very efficient at large file transfers.
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Old July 2nd, 2012, 04:55 PM   #48 (permalink)
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Quote:
Originally Posted by petergs351 View Post
This is a fantastic phone but I have one problem with mine and my daughters, whenever we go on the net from Google the screen goes very dim and cant be read. If I go on facebook or ebay via an app it is fine but if we go on anything via Google search it always goes very dim, if I press the back button, for a second it goes bright and normal an then goes off. I have tried everything in the settings but nothing seems to change it.
Also when I play a video it starts off very dark and dim for about 5 seconds and then it brightens up. This is really spoiling a really brilliant phone for me, please help. Thanks.
OK are you aware the browser has its own brightness settings?

Launch the browser, press menu and in the menu select Brightness and Colours.

Disable Auto brightness and select brightness level you want with the slider.

This should solve the dimming issue for you.
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Old July 3rd, 2012, 04:26 AM   #49 (permalink)
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Quote:
Originally Posted by jerofld View Post
I can't confirm this myself, but I'd imagine that your carrier has some sort of proxy that is preventing voice actions to work on particular ports. I would try calling their customer support to see if they are blocking any ports that voice actions would be on.



Could you link that thread? I would imagine the feature would be in the Messaging App that you could uncheck.



Try clearing the data on your text / email applications. The way you do this is go to Settings > Application Manager > All tab > (email / text app) > clear data. It resets the app and should work properly after that.

Hi, Tried this, cleared the cache and data from both apps and still getting same problem. At the moment it is saying i have 3 unread emails when i know for a fact there isnt.
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Old July 4th, 2012, 08:41 AM   #50 (permalink)
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Hello All,

Just received my G3 yesterday and I'm trying to set it up so I can launch my camera easily from the lock screen. I believe I've seen this setting somewhere but i can't seem to find it now. Any help would be appreciated.

Thanks!
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