Failed to update firmware

bigyid · July 1st, 2012, 05:10 AM

Hi guys me again sorry

Now i have serious lag issues after browsing internet icons take ages to appear so thought i would try and update firmware,now ive been trying to update since new firmware was released,im on O2 UK.

Before it use to say no update found but just recently im getting this error when clicking on check for updates

Quote:

failed to update firmware due to network or server problem.Try software update via settings > Software Update > Update or try using PC Kies later

I have tried connecting to Kies but says im on latest firmware

PDA:LE8/PHONE:LE5/CSC:LE5 (O2U)

bigyid · July 2nd, 2012, 04:30 AM

Still getting this error

jerofld · July 2nd, 2012, 06:42 AM

Are you rooted?

Also, try going into recovery and clear the cache partition. To do that, turn your phone off, then turn it on by holding volume up, home, and power. Do this until you see a little bit of blue text in the upper left and then let go. You'll get a screen with the Android logo and you'll see some blue text. Use the volume keys to scroll down to clear cache and use power to send the command. Then go back to reboot unit and try applying your OTA again.

bigyid · July 2nd, 2012, 07:36 AM

Quote:

Originally Posted by jerofld

Are you rooted?

Also, try going into recovery and clear the cache partition. To do that, turn your phone off, then turn it on by holding volume up, home, and power. Do this until you see a little bit of blue text in the upper left and then let go. You'll get a screen with the Android logo and you'll see some blue text. Use the volume keys to scroll down to clear cache and use power to send the command. Then go back to reboot unit and try applying your OTA again.

Hi jerofld

No my phone is as new nothing altered,its a uk phone on O2 if that helps

bigyid · July 6th, 2012, 09:45 AM

Quote:

Originally Posted by jerofld

Are you rooted?

Also, try going into recovery and clear the cache partition. To do that, turn your phone off, then turn it on by holding volume up, home, and power. Do this until you see a little bit of blue text in the upper left and then let go. You'll get a screen with the Android logo and you'll see some blue text. Use the volume keys to scroll down to clear cache and use power to send the command. Then go back to reboot unit and try applying your OTA again.

Done this and still getting same error

sherlock5545 · July 6th, 2012, 10:38 AM

Would you consider flashing the new firmware through Odin? In that case, the issue would be solved definitely, and you could get the phone unbranded.

bigyid · July 6th, 2012, 04:29 PM

Quote:

Originally Posted by sherlock5545

Would you consider flashing the new firmware through Odin? In that case, the issue would be solved definitely, and you could get the phone unbranded.

I probably would but would it void my warranty ? whats the pro's and con's ?

DanielSullivan · July 7th, 2012, 11:24 PM

I am having the exact same problem and I don't know what to do...

frank2005 · August 20th, 2012, 05:36 AM

The file to download is 600-800 MB in size (yes Mega Bytes). It will take an hour or more to download even for a good internet connection. For a lot of people with less than perfect connection, it's likely that the download will break mid-way. What's more? the server do not support resume.
I suggest to bring your phone to the authorized service shop/center.

Hogan773 · August 20th, 2012, 10:29 AM

Is there a way to get the AT&T update via wired connection/PC/Kies?

I also keep having this issue where it says "Connecting to DM Server" and then nothing seems to happen. Then when I check again later it tells me to buzz off and that I have to wait 24 hours to check again.