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Old July 24th, 2012, 05:34 AM   #51 (permalink)
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I finally moved from WXP to W7 and I got my S3 to work in USB mode.

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Old July 25th, 2012, 10:02 PM   #52 (permalink)
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Played with it some more today. All I've figured out is if I boot into safe mode, the installing drivers box pops up and it installs the MTP driver successfully. Then I do a normal reboot and the installing drivers box pops up again, but the MTP driver install falls. Now I'm puzzled.
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After having USB file transfer working nicely with the Samsung USB driver last weekend, I ran into problems again last night. The S3 kept dropping the USB connection, even using the provided USB cable. I had to reboot both my Win7 PC and the S3 (both of which had just recently been rebooted that day) and then it started working. I later had the same problems trying to copy files to the PC from my ICS tablet, and ended up having to use the Samsung USB cable to make it work. I'm now suspecting my other USB cable is intermittently bad.
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I think some of the Galaxy S3's might have a hardware problem.
I have two(2) 32GB S3's. One works with MTP, and one does not work.
I have tried swapping the external memory, still does not work. I have tried with no external memory, still does not work. Tried swapping the machine, second one still does not work.

Then today, first one stops working until I load new Samsung S3 drivers. Still only one S3 is working. All of this on Windows XP.

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Well, if you finally got the S3 to connect and work on the laptop, that seems to rule out the S3 hardware as the culprit. Sorry to say, that only seems to leave your PC's Windows installation as the remaining suspect. You might need to reinstall Windows to fix it.
Looks like the Samsung S3 is *really* picky about the micro usb cable used........

As it turns out in my case, I tried a couple, including the Samsung one supplied with the phone.......

Got it to connect once fine, then all kinds of issues (e.g. code 43, device not present, half installed devices).

Then on a whim, I tried some *more* micro usb cables I had around......

I finally found one that would consistently work (no, not the one supplied by Samsung) with the Developer Options USB Debugging mode turned on.

I could then toggle between Media device (MTP) and Camera (PTP) mode by dropping down the notification bar (that had the USB icon on it).

As I switched modes, different Windows 7 (64 bit in my case) drivers installed:

Media Device (MTP)
SCH-I535
SAMSUNG Mobile USB Modem
SAMSUNG Andriod ADB Interface

Camera (PTP)
SAMSUNG Mobile USB Composite Device
SCH-I535
SAMSUNG Android ADB Interface

This is the *actual* USB device (often marked as unrecognized with warning triangle):
SAMSUNG Mobile USB Composite Device

Also attached some screen shots.....

BTW, if your still having problems, Air Droid (via WIFI) might be a viable alternative. That was what I was using until I found the magic cable

For reference, I am using a Pebble Blue 32 GB Samsung Galaxy S3 and Windows 7 Ultimate 64-bit on a HP i7 desktop.
Attached Images
File Type: png Screenshot_2012-07-25-22-50-47Sm.png (52.9 KB, 33 views)
File Type: png SamsungSm.png (68.7 KB, 35 views)
File Type: png SCH-I535.png (63.1 KB, 29 views)
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Old July 25th, 2012, 10:17 PM   #53 (permalink)
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Anyone else have any ideas as to what the problem might be?
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Originally Posted by biggles View Post
For the people who got it to work perhaps they are using 32-bit Windows 7. I am on 64-bit win7.
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Originally Posted by skramblr View Post
On my system - The MTP driver from Samsung/Kies does not work. I had spotted the 'updated' driver on Windows Update and let it install it. Still no difference. And I have drive installing the driver with and without the phone connected. It just doesn't work.

I tried using the S3 on my Laptop as well. Same issue. MTP driver fails install. So it seems to be a Phone problem.
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Just spent another hour watching the MTP driver installation fail miserably. Sigh.......
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Originally Posted by nestorrg View Post
Hello guys.
I got my SG3 yesterday and I have the same issue. I work on WXP SP3. I tried all procedures I found on the internet but I failed. I hoped that 'laptopquestion's metohd would work but...
Maybe it's time to move to W7 and see what happens...
Thanx for your support.
There is still hope.... At least in my case, it was finding a good cable, i.e. one that the Galaxy S3 actually liked In my case it was the cable that I used for my Logitech Harmony 600 remote.... Go figure.
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Old July 25th, 2012, 11:20 PM   #54 (permalink)
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I finally moved from WXP to W7 and I got my S3 to work in USB mode.
How did you get it to work in USB mode?
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Old July 25th, 2012, 11:22 PM   #55 (permalink)
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Of course we wouldn't be dealing with all this if Google had just continued to support USB Mass Storage Mode in ICS.
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Old July 25th, 2012, 11:37 PM   #56 (permalink)
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Of course we wouldn't be dealing with all this if Google had just continued to support USB Mass Storage Mode in ICS.
That's what really puzzles me about this. They apparently made the switch to make it easier for the software writers. So they made it easier for the guys working on it, but more difficult for the end users, you know, the ones who paid MONEY for the phones!
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Old July 26th, 2012, 09:48 AM   #57 (permalink)
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I suspect the "real" motive here in stripping the most commonly used USB connection method had more to do with cell carrier pressure (and probably money........) to work toward eliminating the free tethering many folks are known to do with rooted phones. According to things I have read, they ultimately plan to eliminate the USB connection entirely, as well as eliminating SD Cards, on future smartphones. I think it is about regaining ultimate control over what we can do with the phones, like it began decades ago. Only being able to run whatever apps THEY provide, and stream whatever media through only THEM (something like iTunes,........but for an added price). Caring about customers was never in the equation.
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Old July 26th, 2012, 10:06 AM   #58 (permalink)
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That seems like a stretch, just my opinion. The claimed advantage of MTP is that two devices, phone and PC, can access the storage at the same time and it eliminates corruption caused by not properly ejecting/unmounting before pulling the cable. (Those have been common complaints here for two years.) As far as tethering, a great many do that via Bluetooth or wifi, so these changes won't stop them.

In any case, I agree, MTP has caused a lot of trouble and Samsung doesn't have a good track record with it.

If you don't mind using a command line interface, adb ought to remain a possibility. This is for an HTC, so the /sdcard mount point needs confirming but -

[HOW-TO] Make a full sd card backup via USB

PS - agree, removing the sd card is all about them, not us.
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Old July 26th, 2012, 10:25 AM   #59 (permalink)
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Thanks, Earlymon. I had not considered the other connection options for tethering. The problem for some in using ADB seems to me that it isn't as user friendly as the other ways to accomplish the same goal. Someone should make a GUI for PCs that handles the command line interface in the background. That might take the stigma off using it. One of the easiest ways around the USB connection for me is to use a wifi app like Cheetah Sync. It works well, and also is able to determine which files are unchanged since last copied, so it can skip those if they still reside in the target folder, speeding up the operation nicely.
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Old July 26th, 2012, 03:14 PM   #60 (permalink)
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So, after the above dialog I bought a tune I wanted on my S3, and downloaded it to my PC (couldn't download it to the phone for some reason). I then went through 7 levels of hell trying to transfer this simple 10MB MP3 file from my PC to my S3. The USB connection, with the OEM Samsung cable, which has been working flawlessly up until now, decided it wanted to keep dropping out. I could NOT get the file to copy from the PC. I finally, in desperation, zipped it and emailed to myself.

THEN, I went through 7 MORE levels of hell trying to get the file to unzip and go where I wanted it to be, on the REAL SD card. This inane practice of naming an Android device's INTERNAL memory "sdcard" causes no end of grief! Apps want to store things there by default which were clearly meant to go on the REAL SD Card. So for the apps that do allow changing the target location, that must be done when setting up the app. But most apps I use do not have that feature, so one must move the file into the proper position on the real SD card, lest they fill up the internal memory with downloads, attachments, extracted files, etc.

The aforementioned information I had read, which talked of the intent of the eventual abandoning of real SD cards, said that this naming of the internal memory "sdcard" is a step in that direction, so that apps which WILL EXPECT there to be an external SD card will simply be directed to (the sometimes measly amount of) internal memory provided by the device manufacturer.
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Old July 26th, 2012, 04:13 PM   #61 (permalink)
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Default Suddenly Faulty USB port on PC case

OK, after ranting above (thanks for enduring) I have discovered that apparently the USB port I have relied upon since I built this PC over 2 years ago is suddenly defective. If I apply slight lateral pressure in any direction on the cord plug while in this port, the PC will intermittently engage and disengage the connection. This port is in a bank of 4 ports. I've kept the other 3 covered with port dust covers I got online. So when I moved to an adjacent port, the S3 instantly settled down and allowed me to copy the same music file over to it very quickly.

I've seen bad cables before, but other than physically damaged ports from cables being yanked sideways from tripping on them, etc. on some PCs I have repaired I am unaccustomed to seeing an apparently pristine port suddenly get intermittent or fail. However, I offer this unexpected discovery as a possible cause for some of the unexplained connection problems others have posted about.

When in doubt, connect directly to the motherboard ports. But testing had revealed this port seemed reliable with all my earlier devices, and indeed had pretty much worked fine with the S3 until now. I'll bet the suspected bad cable I recently posted is in fact OK, and it was the beginning of this port failing. Yep.... I just tested that cable again in this different port and it works just fine. I am noticing there is slightly more resistance plugging into this port, probably because it had not been used yet.

I hope this info helps someone else who has trouble with USB connections on their S3.
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Old July 26th, 2012, 08:18 PM   #62 (permalink)
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When in doubt, connect directly to the motherboard ports. But testing had revealed this port seemed reliable with all my earlier devices, and indeed had pretty much worked fine with the S3 until now. I'll bet the suspected bad cable I recently posted is in fact OK, and it was the beginning of this port failing. Yep.... I just tested that cable again in this different port and it works just fine. I am noticing there is slightly more resistance plugging into this port, probably because it had not been used yet.

I hope this info helps someone else who has trouble with USB connections on their S3.
In my case, it was *definitely* related to the resistance I had on the *phone* end.... My logitech cable was a lot more snug that the others I tried (including the samsung one). In fact, it felt like it almost snapped in when plugged into the phone. This cable has subsequently worked on 2 separate desktops and one laptop where the previous cables didn't, including multiple ports.

That said, I have never had a usb device be so temperamental.
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Old July 26th, 2012, 08:49 PM   #63 (permalink)
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In my case, it was *definitely* related to the resistance I had on the *phone* end.... My logitech cable was a lot more snug that the others I tried (including the samsung one). In fact, it felt like it almost snapped in when plugged into the phone. This cable has subsequently worked on 2 separate desktops and one laptop where the previous cables didn't, including multiple ports.

That said, I have never had a usb device be so temperamental.
Personally, "I never met a USB device I liked". I've hated the technology since its inception, because it has always been flaky here. I'll be glad when something that actually is reliable finally replaces it. I suspect it will be wireless when it does. Over the years I've built several PCs with various motherboards which sometimes had a tendency to not recognize USB peripherals as Windows boots, requiring me to have to toggle both their USB cable connection AND their power connection to get them "detected". Luckily Windows 7 seems a little better at USB peripheral detection booting than Windows XP had always been. I suppose it has something to do with the peripherals themselves, as it is usually the same ones that fail to detect over the years as I upgrade the PC hardware while keeping the peripherals.

Edit - In this post I had originally said only the Samsung cable had the little retention teeth on the bottom of the micro USB plug. I was mistaken. All the micro USB cables I own have them too. I guess I hadn't noticed before.
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Old July 26th, 2012, 09:11 PM   #64 (permalink)
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Personally, "I never met a USB device I liked". I've hated the technology since its inception, because it has always been flaky here. I'll be glad when something that actually is reliable finally replaces it. I suspect it will be wireless when it does. Over the years I've built several PCs with various motherboards which sometimes had a tendency to not recognize USB peripherals as Windows boots, requiring me to have to toggle both their USB cable connection AND their power connection to get them "detected". Luckily Windows 7 seems a little better at USB peripheral detection booting than Windows XP had always been. I suppose it has something to do with the peripherals themselves, as it is usually the same ones that fail to detect over the years as I upgrade the PC hardware while keeping the peripherals.

I've noticed that the micro USB end of the Samsung cable has little 'teeth' protruding from the bottom of the plug. That is the first micro USB connector I have seen like that, as none of the several other cables and chargers I have which are micro USB have those teeth. The one I use to charge the S3 overnight (from my Droid X) doesn't, and sometimes it gets ornery and doesn't want to stay inserted when I plug it in. But it never fails to charge once I get the connection to behave.
Personally never had a USB issue until this phone.........

Never had a problem with the connection, just the throughput.

USB, firewire, eSata, USB 3.x......

The micro USB worked flawlessly on my Samsung Omnia 2 (WM 6.5).

In the end, I just have a connection issue (based on cable) with my S3, not a charging issue (any cable will work).

Ultimately, I suspect that the S3 has a marginal micro USB connector.
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Old July 26th, 2012, 09:51 PM   #65 (permalink)
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That's very possible. And I actually saw a Youtube video once of a guy "snugging up" his micro USB port's metal shield on an LG Ally. They were known to loosen up over time. If you are brave and have the tools for the task, you might try doing that to see if it helps. But in the case with the Ally, the plug would visibly wobble in the jack. If your S3 isn't doing that, it might be something else. Maybe a cold or cracked solder joint on one of its pins. Or maybe just a defective contact within the jack.
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Old July 26th, 2012, 10:10 PM   #66 (permalink)
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No clue about the Sammy, but some Android phones are known to not work consistently in USB 3.0 ports.

Just a suggestion.
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Old July 26th, 2012, 10:36 PM   #67 (permalink)
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No clue about the Sammy, but some Android phones are known to not work consistently in USB 3.0 ports.

Just a suggestion.

In my case USB 2.0/3.0 wasn't an issue..... The cable was , or should I say the S3 port...
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Old July 26th, 2012, 10:56 PM   #68 (permalink)
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Yep, I did notice that as well.

Hopefully someone with an SGS3 will notice and chime in here - almost ready to suggest this needs its own thread for feedback on the USB connector - but anyways - if a snug cable does the job, then the ones sold by monoprice.com just might do the trick.

If unfamiliar, monoprice.com seemed to make its name for high-quality, mega-inexpensive cables back in the early-adoption days of HDTV.

And you may have inadvertently explained something a lot of us have been trying to figure out - why the MHL/HDMI adapter sold there, completely standard, doesn't work with the SGS3. People are claiming pinout differences, but that is a loose connector, unlike the rest of their gear.

Again - just trying to brainstorm, hope it helps somewhat.

PS - I just bought a brace of them (can always use USB cables) within the last month, so I know that their current stock fits quite snug - more snug that HTC cables, and those are notoriously snug.
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Old July 27th, 2012, 08:00 AM   #69 (permalink)
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Obviously this is frustrating because of the problems you guys are experiencing, but this isn't really an issue caused by the MTP decision. MTP works just fine, there just appears to be some flakiness with either the physical connector Samsung used here or the driver software.

That being said, I personally couldn't be happier about the MTP decision. Partitioned app storage space was a PAIN that I am thrilled to be done with. After constantly having to clear my texts and app storage despite having gigs of unused storage on my original Incredible,this to me is well worth it.
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Old July 27th, 2012, 09:56 AM   #70 (permalink)
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It does appear now that when all the necessary drivers are working and there is not a hardware issue and it is the 4th Thursday of the Lunar Equinox that transferring "any" files by MTP and PTP seems to work OK.

I agree that having an EXT partition back when Android OS began was a nuisance, but once Froyo came along that was no longer required. I was quite happy with the way UMS worked, and see no reason to abandon it. Judging by the dialog (read 'complaints') about it all over the net I think I am in good company there. But at the end of the day, as long as I am not being 'prohibited' from copying my own creation content files between my smartphone and PCs I am satisfied.
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Old July 30th, 2012, 01:33 PM   #71 (permalink)
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It does appear now that when all the necessary drivers are working and there is not a hardware issue and it is the 4th Thursday of the Lunar Equinox that transferring "any" files by MTP and PTP seems to work OK.
I second that motion! Just got my S3 to install the MTP driver and transferred over a video. Knowing it was too good to be true i decided to disconnect it and to my dismay the results were not repeatable.
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Old July 30th, 2012, 03:10 PM   #72 (permalink)
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The second of the one-two punch that had been causing my problems is that I have now verified the specific USB cable I had been using for both Droid X my phone and tablet is in fact defective. Saturday night I ran into an inability to copy files again, whole using the different USB port on my PC, so I set the cable I had relied upon aside and used only the cable that came with my S3 (because it is my newest cable). No problem after that copying anything I wanted, to or from the S3 or my ICS tablet.

Funny how a cable can seem to be reliable for months and then suddenly just stop being reliable, while sitting on a desk. It's not like it sees any kind of stress. So it was probably poorly made from the start, and a time bomb waiting to happen.

This info may come in handy for those seeking solutions in the future - when the cable decided to act up, what would happen is that it would copy a folder from my phone or tablet to my PC, but none of the folder's contents. From Windows standpoint, the copy was simply 'finished'. No error or anything. It just did not display the "file copy" popup window for more than an instant, where normally it would show the files copying and list an estimated time to completion in Win7. The folders I was copying varied from 500MB to 2GB in content.
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Old September 6th, 2012, 04:49 PM   #73 (permalink)
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I came across this thread in a google search trying to figure out wtf was wrong with my phone. I think I've found a solution. I couldn't get USB to work at all for my PC (running Win7 64bit). Finally figured out to install this:

Media Transfer Protocol Porting Kit
http ://www. microsoft. com/en-us/download/details.aspx?id=19153

After installed and restarting, I hook up my phone, the USB option actually comes up on my phone and windows actually recognizes it and lets me transfer files and all. I actually registered here just to add this XD Hope this helps someone!

Edit: Okay, I can't post the url thanks to anti-spam crap -_- Just remove the spaces... Someone else wanna post the actual link or maybe a mod fix my post to display it?
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Old September 6th, 2012, 08:30 PM   #74 (permalink)
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I came across this thread in a google search trying to figure out wtf was wrong with my phone. I think I've found a solution. I couldn't get USB to work at all for my PC (running Win7 64bit). Finally figured out to install this:

Media Transfer Protocol Porting Kit
http ://www. microsoft. com/en-us/download/details.aspx?id=19153

After installed and restarting, I hook up my phone, the USB option actually comes up on my phone and windows actually recognizes it and lets me transfer files and all. I actually registered here just to add this XD Hope this helps someone!

Edit: Okay, I can't post the url thanks to anti-spam crap -_- Just remove the spaces... Someone else wanna post the actual link or maybe a mod fix my post to display it?
This is interesting. I went there to check it out, and found this listed in the specifications. There is no mention of Windows 7??

System requirements

Supported operating systems: Windows Vista, Windows XP
Windows XP or Windows Vista, Visual Studio 2005 SP1


Also, the description of what this does sounds more like a software developer kit than any kind of update to make Win7 properly deal with MTP. But if you got it to work, more power to it! I did look around on the download site, but did not find a version recommended for Win7.


For me, once I made sure my USB cable is good, it seems to be all about having the right USB driver installed for the device I am connecting to my Win7x64 PC.
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Old September 6th, 2012, 11:19 PM   #75 (permalink)
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I came across this thread in a google search trying to figure out wtf was wrong with my phone. I think I've found a solution. I couldn't get USB to work at all for my PC (running Win7 64bit). Finally figured out to install this:

Media Transfer Protocol Porting Kit
http ://www. microsoft. com/en-us/download/details.aspx?id=19153

After installed and restarting, I hook up my phone, the USB option actually comes up on my phone and windows actually recognizes it and lets me transfer files and all. I actually registered here just to add this XD Hope this helps someone!

Edit: Okay, I can't post the url thanks to anti-spam crap -_- Just remove the spaces... Someone else wanna post the actual link or maybe a mod fix my post to display it?
I went to this link and tried to download and install. It asked to run a validation tool. Then a window popped up saying, "This version of the Windows Genuine Advantage validation tool is no longer supported. Please download the newest version and ensure that your system clock is accurate."

So, it is not possible to complete the install.
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Old September 6th, 2012, 11:26 PM   #76 (permalink)
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I went to this link and tried to download and install. It asked to run a validation tool. Then a window popped up saying, "This version of the Windows Genuine Advantage validation tool is no longer supported. Please download the newest version and ensure that your system clock is accurate."

So, it is not possible to complete the install.
To reiterate, the weakest link is the micro USB cable used. The standard kies software should work fine provided that the cable is up to snuff. For whatever reason, the S3 is pickier than any other USB device that I have ever owned. Yes, I have been through the wars. YMMV
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Old September 6th, 2012, 11:27 PM   #77 (permalink)
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To reiterate, the weakest link is the micro USB cable used. The standard kies software should work fine provided that the cable is up to snuff. For whatever reason, the S3 is pickier than any other USB device that I have ever owned. YMMV
I have already tried the Kies software and am using the micro usb cable supplied with the S3. Does not work.
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Old September 6th, 2012, 11:30 PM   #78 (permalink)
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I have already tried the Kies software and am using the micro usb cable supplied with the S3. Does not work.
Guess what, the one with my S3 didn't work either. The one provided with my Logitech remote (650) actually did . No idea why, other than it had a better fit and actually clicked when I plugged it in.

In the end, the micro USB on the S3 is marginal. In a pinch, I use AirDroid to transfer files, but is not as fast.
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Old September 6th, 2012, 11:31 PM   #79 (permalink)
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Guess what, the one with my S3 didn't work either. The one provided with my Logitech remote (650) actually did .
That is interesting. I have an old cable from the Samsung Droid Charge and my wife has a cable from her Droid Incredible. I will try both of these and report back.
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Old September 6th, 2012, 11:36 PM   #80 (permalink)
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That is interesting. I have an old cable from the Samsung Droid Charge and my wife has a cable from her Droid Incredible. I will try both of these and report back.
I have *never* had a problem charging. All the cables seem to work. Just something about data transfer. My Samsung Omnia 2 (WM 6.5) never had a problem.
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Old September 7th, 2012, 12:20 AM   #81 (permalink)
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FWIW, the cable that came with my S3 is what I now use to connect either it or my Acer Iconia A500 notebook to my Win7x64 PC, and it works perfectly every time. I have encountered times when I needed to reboot both the PC and Android device to make the connection, but I don't think it has anything to do with the cable. It's a Windows USB "detection on boot up" issue I am pretty sure. I make weekly backups from the S3 to my PC, so I have used it many times since I got the S3. The generic cable I had always used previously when I had my Droid X just decided one day to stop working. So I can't complain about the Samsung S3 USB cable at all.

The Iconia's cable works, but the stupid thing is only 4 feet long, barely enough to reach between my desk and front USB ports on my PC cabinet on the floor.
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Old September 7th, 2012, 01:33 AM   #82 (permalink)
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I have made some progress trying to get my pc at work reconizing my S3 as a device not a camera(xp sp3). With usb debugging ticked I now get android samsung come up in the device manager. It can not find the drivers. Where can I download the drivers it is looking for? samsung just points me to kies. kies does not connect on this pc.
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Old September 7th, 2012, 09:38 AM   #83 (permalink)
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I have made some progress trying to get my pc at work reconizing my S3 as a device not a camera(xp sp3). With usb debugging ticked I now get android samsung come up in the device manager. It can not find the drivers. Where can I download the drivers it is looking for? samsung just points me to kies. kies does not connect on this pc.
Kies should install all the necessary USB drivers, even if you can't use Kies itself. If things are working properly, you should seen screens similar to those found here (although they are for Windows 7, they should be similar to XP).

If you would prefer, you can also load the latest USB drivers separately.

In the end, getting the USB to work on the Galaxy S3 is certainly not as simple as other devices (in my case primarily due to cable issues).
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Old September 7th, 2012, 09:50 AM   #84 (permalink)
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Here's a link to the USB driver on the Samsung website (which is hidden under far too many menus to click through)

Support - Verizon Wireless Cell Phones SCH-I535 | Samsung Cell Phones

When you land there, click on 'see all downloads'. Then on that page click on the tab marked 'software'. This link I posted was directly from that last step, but their convoluted website won't take you directly there from the link.

Note: if you let Windows try to find and install this driver it won't, and you won't have USB file transfer that works.
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Old September 7th, 2012, 03:48 PM   #85 (permalink)
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I'm not sure about what that MTP Kit installs, but I'm guessing it installs a driver somewhere that is needed that windows just fails to do on it's own.. Odd, but whatever... I installed it on Win7 64bit and it's good, even though it's not listed in the sys req's.

Also, if you get this: "This version of the Windows Genuine Advantage validation tool is no longer supported. Please download the newest version and ensure that your system clock is accurate."

Open the original file page (not the genuine check page) in IE and allow it to run the active x check's through IE. Then download the file from there. I had this same problem and had to debug how to get around that before I could get around the previous hurdle XD

Also, I didn't realize this till just now, but I have a Galaxy S, not an S III. But it's running Android 4.1.1, not the 2.1 that comes with it. But this is still relevant to the topic. It's at least worth a try.
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Old September 7th, 2012, 05:21 PM   #86 (permalink)
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That is interesting. I have an old cable from the Samsung Droid Charge and my wife has a cable from her Droid Incredible. I will try both of these and report back.
Update: my s3 will not connect for usb transfer using any of the 3 cables: s3 cable, droid charge cable, droid incredible cable.

The problem of being unable to transfer files via usb remains.
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Old September 7th, 2012, 05:32 PM   #87 (permalink)
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I'm not sure about what that MTP Kit installs, but I'm guessing it installs a driver somewhere that is needed that windows just fails to do on it's own.. Odd, but whatever... I installed it on Win7 64bit and it's good, even though it's not listed in the sys req's.

Also, if you get this: "This version of the Windows Genuine Advantage validation tool is no longer supported. Please download the newest version and ensure that your system clock is accurate."

Open the original file page (not the genuine check page) in IE and allow it to run the active x check's through IE. Then download the file from there. I had this same problem and had to debug how to get around that before I could get around the previous hurdle XD

Also, I didn't realize this till just now, but I have a Galaxy S, not an S III. But it's running Android 4.1.1, not the 2.1 that comes with it. But this is still relevant to the topic. It's at least worth a try.
Tried this on my s3, still fails to connect with usb.
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Old September 7th, 2012, 06:40 PM   #88 (permalink)
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Do you happen to have old drivers installed for an old Samsung phone? I was trying to mess with contacts and finish moving my stuff from my old phone to this new one (my galaxy s) and when I hooked up my old phone, it installed it's drivers. Once I disconnected it and hooked my Galaxy S back up, it wouldn't connect. Removed the old PC Studio and it's crap and retried and lo and behold, it works again XD Also, when I hook it up, I have to give it a minute in windows and it'll eventually show up after 30 seconds-ish.
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Old September 8th, 2012, 12:57 AM   #89 (permalink)
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What needs to happen at this point is for prominent android websites to call Samsung out for failing to deliver competent tech support for usb transfers. I would like to see websites like Phandroid put this on their front page to pressure Samsung to fix the problem. There is no excuse for this kind of crappy support. Samsung knows about the problem; I have spoken with numerous Samsung tech support people and they have no solution.

And this is why, as much as I like the s3, I do not recommend it to my clients, friends, or family. It fails the "it just works" test in this important area.
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Old September 8th, 2012, 11:58 AM   #90 (permalink)
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I find it amazing that the S3 is the #1 selling phone in the world, yet has such a glaring broken feature. You'd think Samsung would have their engineers all over this issue. But I guess we'll have to wait and see if they are fixing it with the upcoming Jelly Bean release.
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Old September 8th, 2012, 12:07 PM   #91 (permalink)
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I find it amazing that the S3 is the #1 selling phone in the world, yet has such a glaring broken feature. You'd think Samsung would have their engineers all over this issue. But I guess we'll have to wait and see if they are fixing it with the upcoming Jelly Bean release.
Agree 100%.
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Old September 8th, 2012, 12:13 PM   #92 (permalink)
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For those running Windows 7 (maybe older versions, don't know) I got pushed an update from Microsoft for both my laptop and desktop that fixed this same issue that popped up for me just yesterday. Maybe for some of us, it is a Windows issue, not Samsung?
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Old September 8th, 2012, 12:30 PM   #93 (permalink)
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I have been trying to connect my GS3 to my computer for 2 weeks now an have failed miserably. Every time i connect it kies starts up and the MTP drivers start installing but always fail so the phone is definitely recognized. Im using a 32GB model and interestingly enough my brothers 16GB GS3 had no issues when i hooked it up to my computer, it is recognized and the MTP drivers installed for it. I have tried uninstalling kies, samsung drivers and MTP drivers from my computer and restarting and even reset my phone only to have the same results. I already have all my apps setup and i dont want to return it unless i really have to, can anybody help me figure this out?
I have tried plugging my phone into a windows 7 64-bit PC and Laptop and it will not work, i found this work around.

I set the phone to Camera (PTP) and my problem was sorted, it now connects every time, now when i click start/computer i see a camera listed as a portable device, clicking on it shows two drives phone and card

I can now move pictures play video and everything i expect i would have been able to do if i had it set on Medis Device (MPT) and it had worked.

Hope that helps.


.
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Old September 8th, 2012, 06:27 PM   #94 (permalink)
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I have tried plugging my phone into a windows 7 64-bit PC and Laptop and it will not work, i found this work around.

I set the phone to Camera (PTP) and my problem was sorted, it now connects every time, now when i click start/computer i see a camera listed as a portable device, clicking on it shows two drives phone and card

I can now move pictures play video and everything i expect i would have been able to do if i had it set on Medis Device (MPT) and it had worked.

Hope that helps.


.
Would you be willing to describe the exact details of how you got it to work? As in a step by step process for others to follow.
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Old September 9th, 2012, 06:20 AM   #95 (permalink)
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Would you be willing to describe the exact details of how you got it to work? As in a step by step process for others to follow.

No problem.

With the phone connected to the USB port go to the home screen and pull down to access the Wi-Fi, GPS, sound menu.

If you are having driver issues as i was it will say connected as a media device but you cannot see anything when you go to start - computer.

If you click on "connected as media device" you will have have two options, change it to Camera (PTP) you will hear a sound from the PC and now when you go into start - computer there will be a camera icon, double click it and you will see two drives card and phone.
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Old September 9th, 2012, 11:41 AM   #96 (permalink)
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I set the phone to Camera (PTP) and my problem was sorted, it now connects every time, now when i click start/computer i see a camera listed as a portable device, clicking on it shows two drives phone and card
This doesn't work for me. With the phone connected in PTP mode, windows beeps 3 times to indicate a problem & no camera icon.
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Old September 9th, 2012, 01:10 PM   #97 (permalink)
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This doesn't work for me. With the phone connected in PTP mode, windows beeps 3 times to indicate a problem & no camera icon.
There are a few threads about this, you may find something helpful in them -

My thread - Hardware ID missing

http://androidforums.com/samsung-galaxy-s3/605719-somebody-shoot-me-no-connection-pc.html

Do I need galaxy s3 windows 7 drivers?
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Old September 11th, 2012, 12:03 AM   #98 (permalink)
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No problem.

With the phone connected to the USB port go to the home screen and pull down to access the Wi-Fi, GPS, sound menu.

If you are having driver issues as i was it will say connected as a media device but you cannot see anything when you go to start - computer.

If you click on "connected as media device" you will have have two options, change it to Camera (PTP) you will hear a sound from the PC and now when you go into start - computer there will be a camera icon, double click it and you will see two drives card and phone.
Reporting back on this, did not work. Camera icon does not show up under start menu, computer.
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Old September 11th, 2012, 12:09 AM   #99 (permalink)
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Can someone check this information?

Under device manager, I have the following details under Samsung Mobile MTP Device:
Driver Date 5/11/2012
Driver Version 2.9.319.511

And also please report back whether your usb connection is working for the s3. Thanks.

I of course have a yellow exclamation point under device manager since the driver cannot install correctly.
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Old September 11th, 2012, 12:54 AM   #100 (permalink)
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I spoke with elevated tech support at Samsung today. They currently have no solution to this problem. They have known about the problem for one week thus far. I am expecting a driver update in the future to solve it.
It's been nearly 3 months now from the time you posted and there is still unfortunately no real fix from Samsung...

I find that successfully connecting to PC is as random as a throw of the dice.
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