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Old July 24th, 2012, 10:57 AM   #1 (permalink)
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Default vertical photos rotating to horizontal orientation

The vertical (portrait) photos I take with my new S3 have suddenly begun to automatically rotate as if taken horizontally (landscape).

The vertical photos appear correctly in the phone's gallery. But when I upload them to either Facebook or my computer the photos are rotated 90 degrees counterclockwise, as if I took them horizontally. The photos also appear horizontal if send them through a text message.

This is a new problem. For the first three weeks the phone oriented the photos correctly regardless of how I held it (vertical photos showed as vertical, horizontal showed as horizontal).

The Exif data for vertical photos shows the photos have been rotated 90 CW. Yet the photo displays on my PC, Facebook or text messages as if it were taken horizontally.

Has anybody experienced this and/or found a solution?

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Old July 24th, 2012, 11:49 AM   #2 (permalink)
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I just noticed this from my phone this morning as well. 2 of 15 pictures taken this weekend are like that.
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Old July 25th, 2012, 11:29 AM   #3 (permalink)
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Yes, it is incredibly frustrating. I tried updating my Twitter profile picture form my phone and even if I change the rotation before uploading, it doesn't help. I wish I knew what the cause was and how to fix!
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Old July 25th, 2012, 11:50 AM   #4 (permalink)
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Default found a workaround

I was surfing these forums and found a workaround: Uploading pictures to Facebook. Rotated?

basically, you have to crop the photo. But of course, you can just set the crop margins to the size of the photo...it does something ti the image then you can upload it in the orientation that you took the photo in.

It takes time, but it works...
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Old July 25th, 2012, 04:14 PM   #5 (permalink)
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That is indeed a decent workaround that I'll probably have to use until the problem is fixed.

However, the bigger issue is that the phone did not have this problem initially. So either I've committed some boneheaded blunder that changed the camera's settings, or the phone changed the settings on its own.

Either way it's frustrating to know that the problem is fixable; just don't know how to fix it yet.
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Old July 26th, 2012, 04:30 AM   #6 (permalink)
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Same here when I upload pics through Tapatalk. Sometimes it's fine, sometimes they come out sideways.

Very frustrating.
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Old July 26th, 2012, 06:06 AM   #7 (permalink)
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Try clearing your camera's cache. Go to settings > applications > camera make sure all at the top is selected.
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Old July 26th, 2012, 05:51 PM   #8 (permalink)
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I don't have any issues with Twitter or FB. It seems that they honor the EXIF Orientation field.

I do have issues when viewing the pictures in Windows Photo Gallery and when uploading to Meetup.
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Old July 30th, 2012, 09:52 AM   #9 (permalink)
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Well, I have no idea how it happened, but the camera is back to functioning like it should. Photos taken vertically (portrait) are again appearing vertically on FB, text messages, my PC, etc. But I can't think of anything I did to "fix" the problem. I wasn't even trying to fix anything; camera just reverted back on its own.

snilloconator, I didn't get a chance to clear the cache, but I will keep that in mind if the problem arises again.
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Old August 12th, 2012, 06:47 PM   #10 (permalink)
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Default Portrait Photo Rotation when Shared

I too am having this issue. When taking pictures in portrait (vertical) they take correctly. When I view them in the gallery, they appear as I took them. When I click to share to any app, mms, or online, the images rotate 90 degrees left. I tested the same thing with the front camera, and those images do the same thing yet they rotate 90 degrees right. I'm not sure what has caused this, as it wasn't originally doing it. I have cleared the camera settings and to no avail. This appeared to be the only location I could find in searches that someone else had had the same issue. Hoping perhaps someone has had this issue and knows of a means to correct it without having to crop every photo.

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Old August 12th, 2012, 08:12 PM   #11 (permalink)
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Just started today? WTF..
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Old August 18th, 2012, 09:08 PM   #12 (permalink)
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Quote:
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Just started today? WTF..
Me too. Really annoying. Any fixes? Always has done this. Only had it for a couple days.
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Old August 20th, 2012, 12:58 PM   #13 (permalink)
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Okay, I had this issue as well within less than a week of owning it. Tried pulling the battery, cleared cache, reset to factory and every other fix I could find online. The problem was intermittent. When I went to Verizon to show them, it magically was working again. The next time (2 days later and after a reset) I took it in and they ordered a new one for me. By then, the phone would flip to landscape upside down whenever I used dolphin or facebook. It was crazy. Perhaps unrelated, but iHeart radio would randomly start back up and play the last channel I listened to. Anyway, it wouldn't act right for more than a day. Got my new phone 5 days ago and it is working perfectly. Perhaps a bad batch with accelerometer issues.
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Old August 31st, 2012, 03:55 PM   #14 (permalink)
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Mine had done this from day 1 randomly. Some pics are fine, others are flipped 90 degrees, some 180 degrees.
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Old October 2nd, 2012, 11:43 PM   #15 (permalink)
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Angry same problem

I have the same issue lately..samsung support is crap...

is there any solution to this??
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Old October 21st, 2012, 07:59 PM   #16 (permalink)
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Did anyone ever find a fix for this? Happening to me and I am so annoyed by it. Tired of people asking me why I send sideways photos...ANYONE??
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Old October 31st, 2012, 12:42 PM   #17 (permalink)
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works fine for facebook, twitter put them all(portrait pictures) sideways
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Old October 31st, 2012, 12:43 PM   #18 (permalink)
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texting is the issue
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Old October 31st, 2012, 01:19 PM   #19 (permalink)
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Quote:
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texting is the issue
can you eloborate
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Old October 31st, 2012, 01:24 PM   #20 (permalink)
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Quote:
Originally Posted by laurenrjacobs View Post
I was surfing these forums and found a workaround: Uploading pictures to Facebook. Rotated?

basically, you have to crop the photo. But of course, you can just set the crop margins to the size of the photo...it does something ti the image then you can upload it in the orientation that you took the photo in.

It takes time, but it works...

thanks this actually works, funny a few portrait pictures work without this work around but i guess if it screws up delete the tweet and edit the picture than re-tweet, ignoying but thanks for the workaround


doing some more tests it looks to work normal if you add it to twitter from the Gallery app (ie share via twitter) but if you are already in the twitter app and hit the upload picture icon it does the sideways thing

so i guess a good rule if you changing your profile picture or replying to a tweet with a picture crop it first, if you just sharing a photo to your own tweet just use the share via twitter option in the Gallery app
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Old October 31st, 2012, 01:28 PM   #21 (permalink)
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Quote:
Originally Posted by Heisenberg123 View Post
can you eloborate

When you take a photo in portrait and add it to a text message, if puts it in the message in landscape, so people who receive it have to turn their head to see.
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Old January 31st, 2013, 03:37 PM   #22 (permalink)
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Any updates on this rotating picture issue? Really a lot of trouble to crop and then send. It also adds the cropped picture to my gallery.

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Old February 1st, 2013, 07:01 PM   #23 (permalink)
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Default Re: vertical photos rotating to horizontal orientation

Sorry i havent read thread but people used to iphone/BB take pics with the phone in portrate mode where if you think about it, Sony started us holding the phone like a real camera.
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Old March 14th, 2013, 11:40 AM   #24 (permalink)
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Any updates on this? My wife's S3 started auto-rotating MMS images today, even though it has worked fine for several months. Images shot landscape are fine, but portrait images are all rotated 90 degrees counter clockwise for some reason...
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Old March 14th, 2013, 12:48 PM   #25 (permalink)
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Think of your phone as a HD TV screen. That would be in landscape mode. This is how the camera thinks it should be. If you snap a portrait mode photo it's like you've turned your camera on the side and the image will end up rotated. I've learned to shoot everything now in landscape, using two hands and every single photo is oriented properly.
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Old March 14th, 2013, 05:23 PM   #26 (permalink)
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Default Re: vertical photos rotating to horizontal orientation

Nicely explained man
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Old April 30th, 2013, 07:36 AM   #27 (permalink)
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Default Galaxy S3 Rotating Images

I'm not sure if anyone has found a solution to this issue yet, but I wanted to post some additional information that might assist.

The "image rotation" phenomenon has also happened to me a few times; just recently this morning. I have a GS3 on AT&T, and I use Handcent SMS as my messaging app. I just noticed when I took a portrait orientation picture (2.4 MP resolution) and immediately went to MMS the photo, it was rotated 90 degrees to the left in the MMS message; however, I noticed that Handcent SMS did not display the prompt for me to resize the photo before adding it to the MMS message. Usually I get a prompt that says something along the lines of "Photo too large - would you like to resize the photo before sending?" and I hit OK, then I can add text and send the picture on its way.

I just rebooted my phone, and went through the steps above again, and I got the prompt to resize the image before adding it to the message, and all worked fine. Makes me wonder if there could be some sort of glitch with the Android stock messaging application on the phone because I believe Handcent SMS piggybacks off of that application.
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Old July 15th, 2013, 09:41 PM   #28 (permalink)
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My tab 2 has started doing it as well as my S3. Displays just fine in gallery. No real reason for the rotation but using my phone in landscape to take pics is an unnatural workaround to a problem which shouldn't exist at all.
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