August 20th, 2012, 02:11 PM
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#1 (permalink)
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Junior Member
Thread Author (OP)
Join Date: Jul 2012
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has anyone had to ship their s3 to samsung for repair?
as mentioned in another thread, i stupidly dropped my phone and shattered the screen. the touch features still worked but being OCD i cannot use a shattered phone screen.
my only option was to send it to samsung for repair. shipped it out 8/8. they received it 8/11. predicted a completion date on 8/18. well now its 8/20 and no update. called samsung tech support and all they told me was to call back again tomorrow.
maybe i am being impatient but i talked to a similar forum member (also from nj) who had his phone back in 5 days. this is day 12.
i know i can't do anything about it, so i am just asking if anyone else has had experiences with samsung repair on an s3 or other similar mobile devices. using an old blackberry 8100 is painful, sadly.
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