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Old September 10th, 2012, 05:10 PM   #1 (permalink)
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Default Not receiving email notifications anymore

I recently had a firmware update and ever since then I am not receiving new emails in my notifcation bar when they arrive, and my email account ( which is a gmail ) is not automatically updating anymore when I actually receive the email. I have to manually go into email and click refresh to get new emails.

I have tried going into my email settings and everything that should be set to "on" is checked off...any one have any ideas why this may be happening ?

I should specify I am a Canadian user using the Rogers network, if that means anything.

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Old September 12th, 2012, 02:24 AM   #2 (permalink)
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Originally Posted by gqtoronto View Post
I recently had a firmware update and ever since then I am not receiving new emails in my notifcation bar when they arrive, and my email account ( which is a gmail ) is not automatically updating anymore when I actually receive the email. I have to manually go into email and click refresh to get new emails.

I have tried going into my email settings and everything that should be set to "on" is checked off...any one have any ideas why this may be happening ?

I should specify I am a Canadian user using the Rogers network, if that means anything.
if your using the email app.

Email > Menu Touch Button ( the Left button next to home button ) > Sync Options. Then just changes the sync options you want it to be.
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Old September 12th, 2012, 03:55 PM   #3 (permalink)
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I can't seem to find that option that says "sync options"...but I have changed all my sync settings and it still hasn't helped...anyone else bake to offer a suggestion ?
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Old September 12th, 2012, 03:58 PM   #4 (permalink)
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I would possibly suggest clearing data on the mail app and setting it up again from scratch. Sometimes updates break stuff that a factory reset fixes. But often if its just one pap, clearing data on that one app sorts it.

Maybe not but worth a shot. Just make sure you write down all the correct connection details first.

Clear data through android Settings > applications manager > All > Email > Clear data
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Old September 15th, 2012, 02:41 PM   #5 (permalink)
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Originally Posted by gqtoronto View Post
I recently had a firmware update and ever since then I am not receiving new emails in my notifcation bar when they arrive, and my email account ( which is a gmail ) is not automatically updating anymore when I actually receive the email. I have to manually go into email and click refresh to get new emails.

I have tried going into my email settings and everything that should be set to "on" is checked off...any one have any ideas why this may be happening ?

I should specify I am a Canadian user using the Rogers network, if that means anything.

I have been struggling with this since my phone upgraded to Ice Cream Sandwich but I have finally found the solutions. There are multiple ways to get to this so I will show you the one that is the most common on all phones:

Go to your apps then select Settings > Accounts & sync then turn it from OFF to ON.

Also make sure in each of your email account settings that you have chosen a Mailbox check frequency and Email notifications is checked.
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Old September 15th, 2012, 02:59 PM   #6 (permalink)
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Why would anyone use email app instead of GMail app that is far more superior exactly?
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Old November 18th, 2012, 12:01 PM   #7 (permalink)
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Quote:
Originally Posted by d_spank View Post
I have been struggling with this since my phone upgraded to Ice Cream Sandwich but I have finally found the solutions. There are multiple ways to get to this so I will show you the one that is the most common on all phones:

Go to your apps then select Settings > Accounts & sync then turn it from OFF to ON.

Also make sure in each of your email account settings that you have chosen a Mailbox check frequency and Email notifications is checked.

Thank you!!!!
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Old December 7th, 2012, 11:29 AM   #8 (permalink)
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Some of us would like to use the Gmail app but are not able to.
In the Gmail app you can not turn off conversation view and this is a bad thing for my use. If someone could tell me how to turn it off in the app that would be great. Until then some of us must use the email app. I also need to fix the notification problem without manual refresh.
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Old December 24th, 2012, 03:11 PM   #9 (permalink)
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I think you go to the web based gmail ---> settings ----> general (first screen) ---> conversation view "off".

there ya go!

I am in this thread because my gmail just stopped imap/synching with my Galaxy S3, and the little "synch" circle just goes and goes..... I don't even know where to start troubleshooting. If anyone has any ideas, let em rip. I did the "synch checkbox" thing, and I guess I will just erase the app info like it suggests above. Just wondering what could be the cause... anyhoo... hope the above tip helps.

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Some of us would like to use the Gmail app but are not able to.
In the Gmail app you can not turn off conversation view and this is a bad thing for my use. If someone could tell me how to turn it off in the app that would be great. Until then some of us must use the email app. I also need to fix the notification problem without manual refresh.
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Old January 2nd, 2013, 07:40 AM   #10 (permalink)
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You are correct that you can change the view on the web based gmail but it does not control the phone based gmail. We need to be able to control the phone based gmail.
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Old March 20th, 2013, 10:04 AM   #11 (permalink)
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I just had the same problem with my email not syncing after an update. I fixed it by going to
Settings/Data Usage. then pressed menu button and changed the setting for Auto Sync Data to yes. I think the update must have turned this off.
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Old March 21st, 2013, 07:18 PM   #12 (permalink)
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Since doing an update a week ago (Android version 4.1.2) I have also been having the problem that the standard 'Email' app does not synch. Following advice from n1scby I saw that the setting for Auto Synch Data is still set to yes and the synch schedule settings within the app are also correct. Hmmm.

I've tried turning the Auto Synch Data off and then back on again and have rebooted the phone. Lets see whether the problem is resolved.

UPDATE. I can report that this didn't solve my problem. Email still not updatng. Any other suggestions anybody?
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