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Old September 29th, 2012, 09:08 AM   #1 (permalink)
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Default Google Voice announces call even when phone is silenced

I have a Galaxy S3 on Verizon. Google Voice is active and working. I'm not sure if this occurs with every call to my Google Voice number, but I have noticed that an audible voice ("press 1 to accept call ...") comes through even though I have the phone muted and Driving Mode is off. Is this a bug or is there something I'm missing to make the phone totally silent?

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Old September 29th, 2012, 09:14 AM   #2 (permalink)
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Go to settings on the GV site (not the app, the actual site), click the "Calls" tab. There is a "Call Screening" option, uncheck it.
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Old September 29th, 2012, 09:24 AM   #3 (permalink)
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Thank you for the help. If this is the only way to silence the Google Voice call, that's what I will do. But I am bewildered that Google Voice can still get through when the phone is muted/silenced. Shouldn't this disable the speaker and prevent all kinds of notifications from being announced?
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Old September 29th, 2012, 09:52 AM   #4 (permalink)
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I've never used that function so honestly don't know. It does seem odd though...
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Old September 29th, 2012, 09:55 AM   #5 (permalink)
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I thought so too. I guess we'll see if someone else has had a similar experience.
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Old September 29th, 2012, 10:03 AM   #6 (permalink)
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Thread moved to "galaxy S3" section to further assist you
thanks for understanding
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