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Old October 2nd, 2012, 02:46 PM   #1 (permalink)
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Default S3 charges via USB but not recognised by PC

Hey everyone,

Had this problem for months now but only just getting round to seeking help for the problem. I have an S3 and i remember it working fine at first being connected to my PC and the drivers installed on their own and it allowed me to transfer files between the two simply connected via USB. However one day this stopped happening and my computer does not recognise my S3 at all, i've uninstalled and installed USB drivers multiple times along with KIES with no luck at all.

Does anyone know of a solution to this problem?
Thanks

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Old October 2nd, 2012, 02:50 PM   #2 (permalink)
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pull down notification shade, click on the connected as usb device and switch to PTP mode that should make it show up
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Old October 2nd, 2012, 02:54 PM   #3 (permalink)
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Originally Posted by Heisenberg123 View Post
pull down notification shade, click on the connected as usb device and switch to PTP mode that should make it show up
Unfortunately there's no option for that. I pull down notification slide and also i have it 'Info - Battery fully charged, Unplug Charger.
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Old October 2nd, 2012, 02:56 PM   #4 (permalink)
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Originally Posted by xruiner89 View Post
Unfortunately there's no option for that. I pull down notification slide and also i have it 'Info - Battery fully charged, Unplug Charger.

your plugged into the usb when you pull down and you dont get that option?

try settings, developer options see if USB debuging is ticked i think it should NOT be ticked
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Old October 2nd, 2012, 03:00 PM   #5 (permalink)
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Originally Posted by Heisenberg123 View Post
your plugged into the usb when you pull down and you dont get that option?

try settings, developer options see if USB debuging is ticked i think it should NOT be ticked
Unticked USB Debugging and the option is still not there.
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Old October 2nd, 2012, 03:49 PM   #6 (permalink)
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Are you sure you are using the USB cable that came with your phone?


I got a USB cable that came with a external battery, and it was only capable of sending power. The contacts for data weren't even in the USB cable. Thus, I could use the cable to charge but not for data transfer.
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Old October 2nd, 2012, 03:59 PM   #7 (permalink)
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Originally Posted by jcarlilesiu View Post
Are you sure you are using the USB cable that came with your phone?


I got a USB cable that came with a external battery, and it was only capable of sending power. The contacts for data weren't even in the USB cable. Thus, I could use the cable to charge but not for data transfer.
i was about to suggest the same thing i think some USB cables dont have the data transfer ability
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Old October 2nd, 2012, 04:03 PM   #8 (permalink)
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It's the cable that came with the phone, the same one that worked over USB before.
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Old October 2nd, 2012, 07:35 PM   #9 (permalink)
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Default From Nacos on XDA developers

Quote:
1. Uninstall any previous instance of Kies/USB driver
2. Download the latest Kies, specific to your S3.
3. Download Samsung USB drivers 1.4.6.0 (I've tried newer versions but they all failed)
4. REBOOT
5. Disconnect from internet (VERY IMPORTANT!!! - forcing Windows to install local drivers ONLY)
6. With the phone disconnected, install Kies + USB drivers downloaded in steps 2,3
7. Connect the phone and let Windows install the drivers.
8. Reestablish the internet connection.

I've done just that, I've connected my S3 to the PC several times, I've also rebooted twice and I've never seen that stupid message again - while of course everything works as expected.
From Nacos on the xda developers forum.

I tried everything until I found this... my issues are a thing of the past loads up perfect every time I plug it in now.
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Old October 5th, 2012, 09:55 AM   #10 (permalink)
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Mine worked fine for a couple months then my PC stopped recognizing my S3 when plugged in yesterday. After searching around and trying the suggestions posted here and other sites I had no luck. I tried different USB cables too. I then called Verizon today about this problem, and the first thing they suggested was to power down and remove SIM card then reinstall card/battery and reboot phone. I did that and now it works fine. Maybe that will help someone else?

I should mention that this was the first time since purchasing the phone that I even took the battery cover off. The SIM and SD cards were installed by the salesman.
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Old October 5th, 2012, 11:59 AM   #11 (permalink)
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Used Galaxy S3 and S2 for two months no problem with Kies, then suddenly stopped recognising USB although it did charge both phones.
Spoken to Orange for 2 x hours and Samsung for 1 x hour and problem still unresolved.
However, if this solution works for anyone else, Samsung may have a sneaky way of getting you to part with your cash.
1. The phones stopped working with the USB cables supplied after an Android update was installed on both phones.
2.
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Old October 5th, 2012, 12:14 PM   #12 (permalink)
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Default Samsung s3 usb kies remedy?

[QUOTE=almus;5044210]Used Galaxy S3 and S2 for two months no problem with Kies, then suddenly stopped recognising USB although it did charge both phones.
Spoken to Orange for 2 x hours and Samsung for 1 x hour and problem still unresolved.
However, if this solution works for anyone else, Samsung may have a sneaky way of getting you to part with your cash.
1. The phones stopped working with the USB cables supplied after an Android update was installed on both phones.
2.Orange and Samsung suggested that the computers may be faulty!!!!!!!!
3. unplug the USB cable from the S3 mains charger....the one with the two shiny ends.
4. open Kies and use this USB cable. The two phones suddenly connected no problem.
5. Speaking to an IT engineer, he said that this cable seems to have a voltage limiter unlike normal universal USB cables which seems very odd.
6. Both phones now connect everytime with this cable so try it for yourselves. If it works, why are Samsung saying nothing or is it a way to get you to purchase extra 'shiny' voltage limiting cables.
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Old October 7th, 2012, 03:41 PM   #13 (permalink)
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My experience with Kies,,Running XP on the desktop pc. I couldn't get Kies to connect to my new phone (GT-S5570,,don't think the issue is model specific) whatever I tried..Spent hours on this issue, actually more like a couple of 8hr days reading all possible fixes. . I deinstalled/reinstalled Kies a few times (new versions etc) cleaned up the registry and tried manually loading USB drivers for Samsung phones etc, etc.,. My advice is this..Try every USB port on the pc.,.I believe there's an issue with power at the ports or the USB standard to each port.. I finally got Kies to connect to the phone and XP to recognize that I actually had the phone attached to a USB port by doing that.., XP would see a new USB device had been plugged in previous to all this but just had it down in device manager as an unknown device. The USB icon in the system tray of XP would come and go like Tom and Jerry when the phone was connected, The phone was never actually seen as a valid USB device by XP.. Kies would just sit there endlessly trying to connect or installing the usb drivers again..Three USB ports failed to get the thing to be seen in XP or Kies,,one did. Hope it helps someone out.
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Old October 24th, 2012, 10:04 PM   #14 (permalink)
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Default My USB is now working

I was having the same issue as everyone here so I decided to join so that I could share how I got my phone to work.

My computer would charge the device, but the drivers would fail to install. After searching google and tweaking some things, this quick solution worked for me.

My Operating System is Windows 7

Go to the phone keypad Dial this code: *#7284# (It's a secret code samsung uses to access USB configurations)

Phone Util will load. PDA should be selected. Click Qualcomm USB Settings. Choose MTP + ADB. Then click ok. Now connect your phone to the computer via USB. My computer made the sound that a USB was connected and the drivers installed succesfully

PS it worked with Kies as well
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Old December 8th, 2012, 04:53 PM   #15 (permalink)
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Default fixed issue

i had to do 2 things to get it to work

1. on you phone Dial this code: *#7284# (It's a secret code samsung uses to access USB configurations)

Phone Util will load. PDA should be selected. Click Qualcomm USB Settings. Choose MTP + ADB. Then click ok. Now connect your phone to the computer via USB. My computer made the sound that a USB was connected and the drivers installed succesfully


2.
1. Uninstall any previous instance of Kies/USB driver
2. Download the latest Kies, specific to your SG3
3. Disconnect from internet (VERY IMPORTANT!!! - forcing Windows to install local drivers ONLY)
4. With the phone disconnected, install Kies + USB drivers (drivers will install automatically after Kies installs) previously downloaded.
5. Connect the phone and let Windows install the drivers.
6. Reestablish the internet connection.
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Old December 17th, 2012, 07:01 PM   #16 (permalink)
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HELP! I'm dying here. I've tried everything everyone has suggested in this thread and then spent almost two hours on the phone with Samsung trying almost everything everyone suggested in this thread and a number of other things, like changing cables and going between my PC and Mac to see if the phone would be recognized by either, but no luck at all.

Are there ANY other ideas I can try to make this work? I only got the phone a couple of weeks ago and I don't want to have to return it to AT&T under warranty because I'll most likely get a refurb phone as a replacement. And Samsung has pretty much told me there's nothing else they're willing to do, like send me a new phone.

Any pointers would be appreciated.
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Old December 29th, 2012, 11:29 PM   #17 (permalink)
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Quote:
Originally Posted by gagetarts View Post
i had to do 2 things to get it to work

1. on you phone Dial this code: *#7284# (It's a secret code samsung uses to access USB configurations)

Phone Util will load. PDA should be selected. Click Qualcomm USB Settings. Choose MTP + ADB. Then click ok. Now connect your phone to the computer via USB. My computer made the sound that a USB was connected and the drivers installed succesfully


2.
1. Uninstall any previous instance of Kies/USB driver
2. Download the latest Kies, specific to your SG3
3. Disconnect from internet (VERY IMPORTANT!!! - forcing Windows to install local drivers ONLY)
4. With the phone disconnected, install Kies + USB drivers (drivers will install automatically after Kies installs) previously downloaded.
5. Connect the phone and let Windows install the drivers.
6. Reestablish the internet connection.
you talking crap my friend
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Old December 29th, 2012, 11:30 PM   #18 (permalink)
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anyone actually know how to fix this problem??
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Old December 30th, 2012, 12:14 AM   #19 (permalink)
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Originally Posted by MADYIN View Post
anyone actually know how to fix this problem??
I had the same problem and this was my fix. Kies installs a Samsung Mobil Driver. When you remove Kies the Samsung Mobile driver is still there. Go to Control Panel and open up the programs and Features option. Just under Samsung Kies is where the Samsung Kies Mobile driver is. Uninstall it. Restart your computer and then plug in your phone via the USB cable. The computer should recognize the phone and install the correct Windows driver. You should then be able to use Windows Explorer to look into your phone, transfer files and so forth. Kies, however, will not recognize the phone. I have talked to Samsung Tech Support several times regarding this and they have not been able to give me any idea of what the conflict is. But this does and did work for me. By the way, if you try to use Kies to troubleshoot it will reload its own Samsung Mobile driver to the computer and once again your phone will not be able to connect.
Hope this helps.
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Old January 1st, 2013, 12:41 PM   #20 (permalink)
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Default S3 not recognized by PC over USB

Quote:
Originally Posted by ninja636rider View Post
Mine worked fine for a couple months then my PC stopped recognizing my S3 when plugged in yesterday. After searching around and trying the suggestions posted here and other sites I had no luck. I tried different USB cables too. I then called Verizon today about this problem, and the first thing they suggested was to power down and remove SIM card then reinstall card/battery and reboot phone. I did that and now it works fine. Maybe that will help someone else?

I should mention that this was the first time since purchasing the phone that I even took the battery cover off. The SIM and SD cards were installed by the salesman.
Just today, I encountered this particular issue whereby my PC (running Windows 7) would not recognize my Samsung S3 when plugged in over a USB cable. I reviewed many of the posts here and its amazing at how many different solutions have been proposed.

For me, the solution that I quote here - the simplest one of the bunch it would seem - worked like a charm. I wanted everyone to know that in case you start looking through this and thinking you might have to uninstall and reinstall drivers on your PC or perhaps do backflips on your phone to get it to work. It might be that you don't.

More detail on my situation: I happen to have two Samsung S3s - one for personal and one for work. This happened to help me better diagnose the situation. Lucky for me! Both are running Jelly Bean. My personal S3 stopped being recognized by my PC over USB. My work S3 connected fine. OK. So that perhaps rules out the USB cable (which is not even a Samsung supplied USB cable but rather an older Blackberry USB cable ), and perhaps it rules out the drivers on the PC too. Another point - just before this happened, I added a 32GB SD card to my personal S3 whereas my work S3 only has the original phone memory. THAT is the only change I did since the last time I connected it to my PC. Hmmmmm.....

So, I followed the instructions on this particular post (leaving the SD card untouched in the slot). These instructions cured the issue. Once my S3 rebooted and I plugged it back into my PC, the PC recognized a new USB device and installed drivers for it. Once this was done, I could access both the phone memory and the SD card memory through Windows explorer. Also, Kies launched and recognized my phone too.

Hope this helps someone. Good luck!
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Old January 2nd, 2013, 11:40 AM   #21 (permalink)
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I had same problem and tried all the sollution mentioned above, nut nothing working. I have s3 with windows 8 running. Than i downloaded usb- drivers seperately and installed it. It started working immediatelly. Hopefully this will help.
P.s sorry could not post the link to download drivers due to new user restrictions. email me if you like for it.
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Old January 2nd, 2013, 12:40 PM   #22 (permalink)
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I had same problem and tried all the sollution mentioned above, nut nothing working. I have s3 with windows 8 running. Than i downloaded usb- drivers seperately and installed it. It started working immediatelly. Hopefully this will help.
P.s sorry could not post the link to download drivers due to new user restrictions. email me if you like for it.
Had the same issue on my Windows 8 computer. Verizon rep told me to go back to Windows 7 until new drivers are put out. Morons should be fired.
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Old January 2nd, 2013, 12:44 PM   #23 (permalink)
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still nothing
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Old January 3rd, 2013, 10:21 PM   #24 (permalink)
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Originally Posted by MADYIN View Post
you talking crap my friend
Actually the phonetil part work for me. Changing the phone util to PDA (was set as modem .. maybe due to foxfi), allowed the PC to detect my S3 again.
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Old January 4th, 2013, 05:33 AM   #25 (permalink)
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I also have this problem. at first it worked ok. the i had to turno on debugging and change media/camera mode from notification bar, and now it wont even show that. Reinstalled drivers, Kies...nothing. so i gave up and set up WI-FI network and i am transfering files with ES file manager, and my phone as ftp server. (1,3-1,9MB/s)
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Old January 6th, 2013, 02:34 PM   #26 (permalink)
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I still can't get my laptop to do USB transfer of files between phone, even though I hear the beep on the phone for the connection & it shows the battery is charging. Tried Verizon but they were no help. Frustrating because I can no longer sync my music or move my photos around.
How does Kies Air work? I understand the concept, but are our files being put into a Samsung server during transfer between phone & computer? Privacy issues? thanks
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Old January 6th, 2013, 05:14 PM   #27 (permalink)
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for kiesAir your phone and computer have to be in same network. when you run kiesair, youre phone gives you local IP adress, which you enter in browser and you access phone. I use ES file manager - i recommend it.
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Old January 6th, 2013, 05:34 PM   #28 (permalink)
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I had the same issue. Phone charges but wouldnt get recognized my pc anymore.
Heres the fix.

1. Remove phone from PC and shutdown and remove battery to shut off phone.
2. Plug USB cable into PC and phone.
3. Put battery back in and boot phone but…
4. As the phone boots, hold down Volume up and down and dont let go until you see you are in safe mode on the phone. It should say safe mode on the front screen.
5. This should reboot your phone into download mode and install drivers that are needed.
6. Your pc will indicate and recognize the phone.
7. Now if you check the notification drop down on your phone you should see USB/MTP option there in the notification area. MTP should be checked.

After its installed you should be able to see your phone on your pc and SD card if you have one. You can now restart the phone to normal mode and it should work from then on.
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Old January 7th, 2013, 01:14 PM   #29 (permalink)
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for kiesAir your phone and computer have to be in same network. when you run kiesair, youre phone gives you local IP adress, which you enter in browser and you access phone. I use ES file manager - i recommend it.
Do Samsung Servers hold on to our files? Or is the connection between phone & computer a direction with no 3rd party receiving our files? thanks
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Old January 7th, 2013, 02:08 PM   #30 (permalink)
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I had the same issue. Phone charges but wouldnt get recognized my pc anymore.
Heres the fix.

1. Remove phone from PC and shutdown and remove battery to shut off phone.
2. Plug USB cable into PC and phone.
3. Put battery back in and boot phone butů
4. As the phone boots, hold down Volume up and down and dont let go until you see you are in safe mode on the phone. It should say safe mode on the front screen.
5. This should reboot your phone into download mode and install drivers that are needed.
6. Your pc will indicate and recognize the phone.
7. Now if you check the notification drop down on your phone you should see USB/MTP option there in the notification area. MTP should be checked.

After its installed you should be able to see your phone on your pc and SD card if you have one. You can now restart the phone to normal mode and it should work from then on.
This worked, but be warned it erased my wallpaper and signed me out of all my accounts like DropBox & Twitter. Also, you get Verizon software loaded up on your computer for their back-up plus.
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Old January 12th, 2013, 05:36 AM   #31 (permalink)
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Do Samsung Servers hold on to our files? Or is the connection between phone & computer a direction with no 3rd party receiving our files? thanks
I am not sure, but i think when using kiesair samsung doesn't have access to your files.
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Old January 16th, 2013, 01:53 PM   #32 (permalink)
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I have had the same problem with my new S3. I bought one for me and one for wife. Mine I installed a 32GB SD card. Hers I have nto yet. Mine would not connect via usb - hers would. If I dismounted my card it would connect. Mount card and it disappears.

Talked ot Samsung tech last night he blamed card. I reformatted card, and everything worked fine. I then tried to load my music via Kies (new to me). I thought I told it to load to SD card but this morning it showed my phone as overfull, with the card being empty.

Back to trial and error (swear) tonight.

I will keep you posted.
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Old January 19th, 2013, 06:16 PM   #33 (permalink)
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Default It was my cable

had to change cables and now it works on both phones droidx and samsung 3s
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Old January 20th, 2013, 10:08 AM   #34 (permalink)
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Mine had issues not recognizing it but still would charge. got an update and now it seems to work fine now.
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Old January 20th, 2013, 05:20 PM   #35 (permalink)
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Originally Posted by gtgirl88 View Post
Mine had issues not recognizing it but still would charge. got an update and now it seems to work fine now.
What update?
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Old January 21st, 2013, 01:30 AM   #36 (permalink)
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Laugh connected as a media device stopped working solution

Hi all,

I had the same problem with my s3 Sunday. Was using it to take photos for eBay items. Worked until I tried to transfer today. Talk about frustration! Tried to delete/download drivers on PC, etc. Tried switching USB cables. Nothing worked.

ninja636rider
's solution (and edkus' quote in his post) worked like a charm for me as well! So simple, it seems ridiculous!
All I did was shut it down, popped out the sim and battery, popped them back in, flipped it on and plugged in the USB cable and..
Just like magic, s3 showed "connected as a media device".

Thanks for this thread, and the forum itself!!!
Tom
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Old January 21st, 2013, 02:16 AM   #37 (permalink)
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I got an accessory kit with my S3 when I got it last October. The kit included some sleeves, a car charger, screen protectors, and a USB cord.

The USB cord in the accessory kit would charge the phone but not connect USB. I plug it in to the PC and nothing happens what so ever.

I was unaware of a cord in the box the phone came from so I bought a heavy duty cord from a chain electronics store. My phone connected wonderfully by USB.

I complained to the at&t store and they suggested using the cord in the box. I found the cord in the box and it connected to my PC once. Just once. Now, just like my other accessory cord it will only charge my phone.
But the heavy chain store cord connects every time.

I've had the accessory cord plugged into the adapter next to my bed table and it hasn't been yanked. It has really become defective... as I need to fiddle with the USB end to get it to even charge anymore.

I have the very strong belief the shipped cords are utterly worse than crap and I'd bet a lot of these connection problems are due to bad cords.
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Old January 21st, 2013, 11:02 AM   #38 (permalink)
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So far so good. I had reformatted the SD micro, nad have had no issues connecting. I have also installed a micro SD in my wifes S3 and formated it, it still connnects fine.

One thing I did find out is you need to be aware of which mode your transfer is in. For some reason my wifes was in picture mode - sure it connects fine but you can only see the folders and picture files. I was looking forher vidoe files. Took a while to find the solution.

Cheers
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Old January 22nd, 2013, 03:09 AM   #39 (permalink)
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Is everyone here who's been having this problem has a rooted phone?

My phone is rooted... I don't remember having troubles with USB connection before my phone was rooted.
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Old January 22nd, 2013, 10:06 AM   #40 (permalink)
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A while back, I had the same issues with my old Galaxy S2 and had the same problems when I upgraded to the Galaxy S3 on my home computer. I uninstalled and reinstalled various versions of the Samsung drivers and nothing works. I also have the same drivers at my work computer, but it always detected the device with the USB cable. Finally, I uninstalled Kies and all the Samsung drivers on my home PC and switched USB cables with the ones at work. It immediately detected the device and even installed the relevant Samsung drivers. So the issue is the USB cables and not all cables are made the same. It seems to be the connections on the cable. I have one USB cable that some times work. I found that I have to jiggle it before it detects the device.

Hope this helps.
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Old January 22nd, 2013, 01:15 PM   #41 (permalink)
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For all that are having problems:

Go here: http://forum.xda-developers.com/showthread.php?p=32906335#post32906335

and follow all the directions in the writeup. Worked for all my friends that were having problems.
Good Luck!
Aloha
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Old February 14th, 2013, 10:45 AM   #42 (permalink)
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Originally Posted by edkus View Post
Just today, I encountered this particular issue whereby my PC (running Windows 7) would not recognize my Samsung S3 when plugged in over a USB cable. I reviewed many of the posts here and its amazing at how many different solutions have been proposed.

For me, the solution that I quote here - the simplest one of the bunch it would seem - worked like a charm. I wanted everyone to know that in case you start looking through this and thinking you might have to uninstall and reinstall drivers on your PC or perhaps do backflips on your phone to get it to work. It might be that you don't.

More detail on my situation: I happen to have two Samsung S3s - one for personal and one for work. This happened to help me better diagnose the situation. Lucky for me! Both are running Jelly Bean. My personal S3 stopped being recognized by my PC over USB. My work S3 connected fine. OK. So that perhaps rules out the USB cable (which is not even a Samsung supplied USB cable but rather an older Blackberry USB cable ), and perhaps it rules out the drivers on the PC too. Another point - just before this happened, I added a 32GB SD card to my personal S3 whereas my work S3 only has the original phone memory. THAT is the only change I did since the last time I connected it to my PC. Hmmmmm.....

So, I followed the instructions on this particular post (leaving the SD card untouched in the slot). These instructions cured the issue. Once my S3 rebooted and I plugged it back into my PC, the PC recognized a new USB device and installed drivers for it. Once this was done, I could access both the phone memory and the SD card memory through Windows explorer. Also, Kies launched and recognized my phone too.

Hope this helps someone. Good luck!
I did this as well and it worked perfectly. Always the simplest solutions that work the best, I agree. I took the battery out, took the SIM card out, put them back in, rebooted the S3, reconnected to my pc and the USB PC connection came up fine. Windows installed device drivers, and all was fine.

Previously, I also tried uninstalling Kies, reinstalling it, installing an older samsung usb driver. Didn't work. Factory reset did not work. I even tried using that code to access the usb configuration, which did not work at all. Simplest is best!
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Old February 26th, 2013, 11:59 PM   #43 (permalink)
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Thumbs up Removing sim and battery works!

I registered just to say: Same solution worked for me:

All I did was shut it down, popped out the sim and battery, popped them back in, flipped it on and plugged in the USB cable and..
Just like magic, s3 showed "connected as a media device".

Quote:
Originally Posted by tgrace007 View Post
Hi all,

I had the same problem with my s3 Sunday. Was using it to take photos for eBay items. Worked until I tried to transfer today. Talk about frustration! Tried to delete/download drivers on PC, etc. Tried switching USB cables. Nothing worked.

ninja636rider
's solution (and edkus' quote in his post) worked like a charm for me as well! So simple, it seems ridiculous!
All I did was shut it down, popped out the sim and battery, popped them back in, flipped it on and plugged in the USB cable and..
Just like magic, s3 showed "connected as a media device".

Thanks for this thread, and the forum itself!!!
Tom
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Old March 3rd, 2013, 09:44 AM   #44 (permalink)
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Default Re: S3 charges via USB but not recognised by PC

The January firmware update fixed the problem for me.
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Old March 3rd, 2013, 10:03 AM   #45 (permalink)
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Originally Posted by anno1404 View Post
I registered just to say: Same solution worked for me:

All I did was shut it down, popped out the sim and battery, popped them back in, flipped it on and plugged in the USB cable and..
Just like magic, s3 showed "connected as a media device".
Mine stopped connecting after a "suggested" Microsoft update to the Samsung USB driver. I uninstalled the driver and went back to my earlier version for AT&T and that fixed the issue. Running Win 7 64 bit.
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Old March 10th, 2013, 07:51 PM   #46 (permalink)
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Thanks for putting your note up -- way back when -- this is exactly what worked for me. Mine is the Samsung Galaxy S3 .. Turn it off, pull the cover - the battery - the sim - the sd card (why not & who cares, for just a moment) - put it all back together and ... Done.

Thanks!
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Old March 16th, 2013, 02:29 PM   #47 (permalink)
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registered just to say what finally worked for me.

I removed the battery, sim card, and sd card. put them back in, powered the phone on and then plugged it into my windows 7 internet connected pc. it then was finally recognized by my pc and installed all of the drivers and software itself automatically.

that seemed to do the trick.
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Old March 25th, 2013, 12:54 PM   #48 (permalink)
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[QUOTE=almus;5044241]
Quote:
Originally Posted by almus View Post
Used Galaxy S3 and S2 for two months no problem with Kies, then suddenly stopped recognising USB although it did charge both phones.
Spoken to Orange for 2 x hours and Samsung for 1 x hour and problem still unresolved.
However, if this solution works for anyone else, Samsung may have a sneaky way of getting you to part with your cash.
1. The phones stopped working with the USB cables supplied after an Android update was installed on both phones.
2.Orange and Samsung suggested that the computers may be faulty!!!!!!!!
3. unplug the USB cable from the S3 mains charger....the one with the two shiny ends.
4. open Kies and use this USB cable. The two phones suddenly connected no problem.
5. Speaking to an IT engineer, he said that this cable seems to have a voltage limiter unlike normal universal USB cables which seems very odd.
6. Both phones now connect everytime with this cable so try it for yourselves. If it works, why are Samsung saying nothing or is it a way to get you to purchase extra 'shiny' voltage limiting cables.
Million thanks!
I got a S3 LTE (brand new) and have the same problem. It took me 4 days (more than 15 working hours) to find the fix. Finally, it turn out to be the USB cable came with the phone package. It once worked, but only for a few times. Then it totally failed. Never thought of this can happen.
For reader who don't understand, the case is that when the phone connect to PC, it will be charging by USB but no device was detected by the PC. No any setting in the PC and phone can be done. I've installed USB drivers, Kies, uninstall and reinstall, set phone MTP+ADB, debug mode on/off etc. Still, no device can be seen.
As the USB cable was brand new from the package and at the first time I connected the USB cable to PC, it can show "new device found" but cannot be identified. So I thought it should be driver problem and do all kinds of installation I can find but no use.
Finally, I used the micro USB cable my wife was using and the phone is now connected to PC properly!
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Old April 15th, 2013, 10:47 PM   #49 (permalink)
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Guys i have tryed everything in this thread, and nothing works i even talked to AT&T and nothing. It was working fine then one day i cant connect it to the PC or anything, It will only charge. I cant connect it to my CD player in the car it just charges, Xbox, Laptop, dock player nothing..... it only charges, when it use to connect to all them things all the time. i put it in download mode and it connected to the PC . I thought oh ok maybe it is fixed. Rebooted, still just charges but not detecting a USB connection. No options in the pull down menu, nada.... It is really frustrating.
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Old April 16th, 2013, 09:59 AM   #50 (permalink)
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Just wanted to say i got my phone working, i downloaded Odin to my pc and the Stock JellyBean Firmware (Rom). Went to recovery mode erased everything, made sure i took my sd card out. Then i went into download mode, opened up Odin. Clicked PDA, searched for the folder i had to stock jellybean ROM in. Clicked start did its work, phone booted up and it connected and everything was fixed! now recovering from backup!
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