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Old December 8th, 2012, 06:37 PM   #1 (permalink)
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Default Problems after upgrade? Factory reset!

I'm seeing loads of threads lately that all hint at the same thing:

"...broken since update", "...battery drain since update", "...wakelock since update"

So here is my advice. Do a factory reset*. This does not just apply to the S3, but to all android devices.

Some may say this is drastic. Some people ask "why is everyone so quick to suggest a factory reset?"... well, this is s good question and often I have asked that. Many do quite easily throw out the factory reset solution uneccessarily. Sure, it will resolve all but hardware issues so is almost a sure fire way to resolve issues. Given how annoying setting everything up can be, we should all try and look at less invasive solutions first.

HOWEVER, the above said, there are 2 situations where a factory reset should be the advice given. It should be the first thing tried. These are:

1- before reporting a bug to a custom ROM or kernel developer (not relevant for today's topic)

2- when things don't look good after an official update.

Although 1 isn't really relevant today, the reason is the same...

We've all been there when we want to download an app but its not compatible with our device because our android version is too new... its annoying. But then what if the app was installed then you upgraded? It may stop working if its not compatible. It may stop other things working.

But we're not just looking at apps here. All your apps and settings are stored in the /data partition along with your data. Every setting you make from your ringtone, alarm times, wallpaper, homescreen layout are all there. Even the smallest, most inconsequential setting can break things if its incompatible. I once had an issue where sound settings would force close and managed to locate the issue (with MANY hours trial and error) to wallpaper storage. Its not always intuitive as to what breaks something.

So, everything works, you upgrade and something is wrong. First instinct is "well it must be the update". Its a fair assumption as that's all that's changed. Sometimes there may be a bug in the update. Usually though, everyone with the update will have a bug. If most people don't have the "bug", then it's unique to you and what makes you unique is what's in /data. 95/100, upgrades go fine. For some though - not so much. There is always going to be a chance something will break but usually a factory reset will fix it. Knowing that it could take hours to realise wallpaper broke your sound menu is reason enough to suggest this, but also accumulated data may cause problems down the line too. When you upgrade your android version, you expect all the settings to work. Sometimes, with certain settings - they no longer exist. You end up with a setting set in /data that is orphaned. This is rubbish data and only gets in the way of data that should exist. For the fastest, cleanest upgrade I would recommend a reset everytime as best practice but I'm not here to talk you into that.

Sure, its annoying that you have to set up your ring tones again or put all your widgets back. You "shouldn't have to..." do this to facilitate a clean upgrade. Sorry, but not everything goes to plan. Hopefully Google has your contacts (if not, there are apps to backup contacts) and you can use sms backup+ to save your sms to Gmail. Copy your internal sd card to pc (as factory reset wipes this too) and you're good. .just apps to re-download and if you allowed Google to backup your device (default option when going through the setup wizard) most of those will install automatically.

So yes, it can be a bit of work but its better than having to downgrade, put up with a "bug" or get frustrated looking for the answer so please consider a factory reset...

*if you changed any settings after the upgrade, first change them back. If you havecan issue with a single application, try clearing data on that application first. Android settings > applications manager > all > application make > clear data

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Old December 8th, 2012, 07:39 PM   #2 (permalink)
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Default Battery drain

i have an att gs3 and the only problem after the jellybean update was battery drain, but that was easily fixed by turning google now off, now my battery is just as it was with ics. If yall are experiencing battery drain its worth a try, hope it helps.
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Old December 8th, 2012, 08:17 PM   #3 (permalink)
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Yes of course. This thread is more about having not changed anything. Obviously if you turn any features on and then the battery starts draining, turn the features off again.
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Old December 10th, 2012, 09:22 PM   #4 (permalink)
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Can i just add (if someone hasnt already) the samsung approved way of factory reset after an update
http://forums.androidcentral.com/samsung-galaxy-s-iii/228493-status-unfortunately-process-com-google-process-gapps-has-stopped-after-jelly-bean.html#post2363870

Post #3

Is this complete BS or is there any good reason behind all this battery stuff?
Thoughts?
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Old December 11th, 2012, 01:30 AM   #5 (permalink)
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I think its just to make sure you have enough charge so the power doesn't run out half way through
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Old December 11th, 2012, 05:52 AM   #6 (permalink)
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it would be good if this was made a sticky thread so people would notice it more instead of posting the same questions.
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Old December 11th, 2012, 05:57 AM   #7 (permalink)
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Yes but possibly we need to get rid of some first as the more we add, the less people see them.
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Old December 11th, 2012, 06:00 AM   #8 (permalink)
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lol thats true but there are not that many sticky threads.
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Old December 11th, 2012, 06:19 AM   #9 (permalink)
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Hmm. I've never understood the "general Questions" sticky thread's point...

What does Shotgun reckon?

(I'll ask)
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Old December 11th, 2012, 07:32 AM   #10 (permalink)
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Quote:
Originally Posted by agtdroog View Post
i have an att gs3 and the only problem after the jellybean update was battery drain, but that was easily fixed by turning google now off, now my battery is just as it was with ics. If yall are experiencing battery drain its worth a try, hope it helps.
How to disable google now?
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Old December 11th, 2012, 12:09 PM   #11 (permalink)
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edit: wrong thread
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Old December 11th, 2012, 12:14 PM   #12 (permalink)
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Doing a factory reset does 1 of 2 things.

1) proves the issue was just bad data
2) proves the issue was not bad data and the process of updating broke something at a system level.

In the case of 2, which you have, I would recommend speaking to your carrier
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Old December 11th, 2012, 02:35 PM   #13 (permalink)
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When I recently did a Factory Reset on my Nexus 7 after the 4.2 update messed it about a bit when I started it up again it automatically downloaded all my apps again, except it was only the ones that were actually installed on the N7 prior to the FR not the ones on my other devices. I was well chuffed with that as that was the biggest time saver IMO for getting it back up and running again.

Is this a standard Android feature now or did just the N7 know what to do?
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Old December 11th, 2012, 03:01 PM   #14 (permalink)
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Its a standard feature. If (when going through the setup wizard), you don't untick "allow Google to backup this device" it will backup. When you factory reset, on the same section of the setup wizard is a tickbox to restore too. These are what does that.

Not sure when this was introduced. Definitely in 2.3
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Old December 12th, 2012, 03:23 AM   #15 (permalink)
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Doesnt it only work over wifi though? Yeah i was freaked out/amazed when i 1st logged into my s3.
My last ICS phone didnt do it
EDIT my last phone started on Gingerbread.. must have started with ICS.... so handy though
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Old December 12th, 2012, 12:26 PM   #16 (permalink)
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Quote:
Originally Posted by thahim View Post
How to disable google now?
In home screen, long press "menu" button (left of home), menu, settings, google now, theres an on/off switch at top right mate
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Old December 12th, 2012, 12:29 PM   #17 (permalink)
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Quote:
Originally Posted by funkylogik View Post
Doesnt it only work over wifi though? Yeah i was freaked out/amazed when i 1st logged into my s3.
My last ICS phone didnt do it
EDIT my last phone started on Gingerbread.. must have started with ICS.... so handy though
It was definitely part of Googles Gingerbread source code
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Old December 12th, 2012, 12:43 PM   #18 (permalink)
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My Xperia didnt do it but then i wasnt on wifi,..
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Old December 14th, 2012, 05:20 PM   #19 (permalink)
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I had to go through a reset. I don't wish that on anyone. Does anyone know why there is no anniversary event in the calendar after the upgrade and then a reset? Also Kies is the worse thing I have ever tried to download. It goes in circles asking questions and never loads. This is the first Android I've own. I had been a Blackberry torch user. I'm sorry I didn't wait for the new version. I never had trouble backing up or using desktop software.
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Old December 15th, 2012, 08:45 AM   #20 (permalink)
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No problems here after the VZW update, but expected to have to factory reset since have about 300 apps installed and use Nova Launcher. No need so far.
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Old December 16th, 2012, 11:30 AM   #21 (permalink)
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Quote:
Originally Posted by SUroot View Post
...
So here is my advice. Do a factory reset*. This does not just apply to the S3, but to all android devices.
...
I have done a factory reset 3 times after the Jelly Bean update arrived yesterday. Does anyone have a link to the official Verizon Jelly Bean OTA file? I'd like to re-apply it again and see if it fixes the issues I am seeing.
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Old December 16th, 2012, 12:49 PM   #22 (permalink)
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You can't re apply. It only installs if you have a certain build number, which you haven't anymore.

You'd have to flash the whole ROM. Look on sammobile.
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Old December 16th, 2012, 03:56 PM   #23 (permalink)
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Quote:
Originally Posted by SUroot View Post
You can't re apply. It only installs if you have a certain build number, which you haven't anymore.

You'd have to flash the whole ROM. Look on sammobile.
It looks like only ICS is available there. Is there anywhere else it might be?

[edit]I found a link to download the full files here http://forum.xda-developers.com/showthread.php?p=28530394 (section 5 of OP) . Requires ODIN to apply. FWIW, I am wondering if VZW has pulled the update. My SG III was bugging me for since Friday to apply the JB OTA and has finally just stopped. My wife's phone on the other hand is totally non functional even after applying the full wipe version of JB. [/edit]
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Old December 17th, 2012, 01:22 AM   #24 (permalink)
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Definitely get on the phone to vzw...
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Old December 17th, 2012, 10:27 AM   #25 (permalink)
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I'm having the same battery issues eve after a factory reset. What to do?
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Old December 17th, 2012, 10:36 AM   #26 (permalink)
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What same battery issues? Thread link?
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Old December 19th, 2012, 11:35 AM   #27 (permalink)
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Quote:
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Definitely get on the phone to vzw...
I called VZW and was immediately routed to level 2. They shipped me a refurb/replacement handset which arrived with baseline ICS which immediately updated itself to the latest ICS version.

Here's hoping we don't get the JB update pushed to our phones until they work out the issue. FWIW, the root cause was the contacts app/database failed to work. This caused the phone and google voice apps and the google contact sync to all fail. A phone is not much of a phone without the phone app....

Props to VZW for not wasting any time and simply replacing the handset. Of course I could have simply ODIN'ed the baseline ICS myself but that probably would have blown my warranty for no good reason.
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Old December 19th, 2012, 11:52 AM   #28 (permalink)
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If you used an official release and odin, you *should* be ok as your custom binary flash counter does not go up with official releases.

Anyway, good luck
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Old December 20th, 2012, 12:31 AM   #29 (permalink)
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My wife has the Samsung Galaxy S, the first phone in the galaxy line, she recently did an upgrade to something with gingerbread, I believe it was the last offical update for gingerbread, ever since she did, her phone has been acting up, she has tried factory reset, taking the battery out and restarting, nothing has worked, she doesn't like spending money on phones, but it looks like we are going to have to break down and get her a phone
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Old December 20th, 2012, 12:09 PM   #30 (permalink)
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I did a reset after having lots of little problems post jelly bean. So far it seems great and I was much more selective about the apps I put back on. If anyone is having battery issues I highly recommend juice defender. It's not a placebo, it tells you exactly what it's doing and when and it's fully customizable. The more you use it the better it gets. I was getting a 10% per hour drain before (I work in an area with spotty coverage) and its already dropped a few percent per hour.
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Old December 22nd, 2012, 02:05 PM   #31 (permalink)
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Battery drain seems too high and gets very hot and only lasts 2 to 3 hours not using it. Tried to kill apps. Not sure what to do.
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Old December 22nd, 2012, 06:27 PM   #32 (permalink)
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Factory reset...
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Old December 23rd, 2012, 10:22 AM   #33 (permalink)
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Cant remember if i posted this link of a mail from samsung or if i believe its not a bunch of hookum but i did it and maybe its placaebo but batt' seems better....
Anyway
http://androidforums.com/forums.androidcentral.com/samsung-galaxy-s-iii/228493-status-unfortunately-process-com-google-process-gapps-has-stopped-after-jelly-bean.html#post2363870
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Old December 23rd, 2012, 07:43 PM   #34 (permalink)
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I had to go this route last night and I wish I did it sooner. Seems to have fixed my issues.
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Old December 26th, 2012, 06:10 PM   #35 (permalink)
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Its painless if youre rooted n backed up
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Old December 27th, 2012, 06:14 PM   #36 (permalink)
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Quote:
Originally Posted by funkylogik View Post
In home screen, long press "menu" button (left of home), menu, settings, google now, theres an on/off switch at top right mate
Good to know re: your instructions for turning it off - very helpful!

So I couldn't tell, but does Google Now default to being "on" when you update to JB? I just received my phone that had already been updated to JB and curious if that's why my battery life is low.

On a side note, I'll probably do a factory reset just to be sure since I just received my phone and could tell it was doing several updates while activating - it's hard for me to trust that everything works well when you inundate your phone/system with all of that at once....maybe it's just me
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Old December 27th, 2012, 06:23 PM   #37 (permalink)
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No. It takes you through a wizard when you first use Google search and asks you if you want to try Google now. Its off until this point
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Old December 27th, 2012, 06:27 PM   #38 (permalink)
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No. It takes you through a wizard when you first use Google search and asks you if you want to try Google now. Its off until this point
Makes sense! Just checking... Thanks!
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Old December 27th, 2012, 06:39 PM   #39 (permalink)
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Originally Posted by funkylogik View Post
Can i just add (if someone hasnt already) the samsung approved way of factory reset after an update
Status of "Unfortunately, the process com.google.process.gapps has stopped" AFTER Jelly Bean? - Android Forums at AndroidCentral.com

Post #3

Is this complete BS or is there any good reason behind all this battery stuff?
Thoughts?
(I didnt do it...maybe i should)
Holy sh$*! I just read through that from the Samsung rep...What the!? A 40 minute wait after pulling the battery seems insane. I've always heard that 30 seconds was enough, which applies to most electronics to truly discharge all power sources and clear mem.

Anyone mind sharing their favorite factory reset method? I haven't seen one posted, but will continue searching the forums. Sorry if this has been answered. I just didn't see anything with an initial search and this one referenced above seems ludicrous
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Old December 29th, 2012, 08:28 PM   #40 (permalink)
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Hi All

Dont know where else to post, hope here is ok.

Basically my S3 after the JB update has been laggy (even with simple things like contacts etc) so I thought I would do a Factory Reset and go back to ICS, however I just did the reset but its still showing as 4.1.1 in settings???

How do I get back to ICS? Cause its still laggy even right after the reset??
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Old December 29th, 2012, 08:59 PM   #41 (permalink)
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A factory reset only wipes YOUR data. It cannot reverse updates.

Little info. Whats laggy exactly? What model do you have?
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Old December 29th, 2012, 09:13 PM   #42 (permalink)
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Um the international one? I brought in here in NZ.

Contacts takes a good 3-6 seconds, same with other simpl things etc, homescreen after swipe to unlock etc.

I only got the phone a few weeks before JB update and ICS was smooth and working flawlessly none of the lag I'm getting now. I read around the internet and apparently lots of people are getting the lag etc that I am with the update.
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Old December 30th, 2012, 07:32 AM   #43 (permalink)
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Contacts was always slow to open for me the first time since a boot. Because its not in RAM.

There are flashing guides here to flash back to stock using Odin. Edit > the guide is on XDA: http://forum.xda-developers.com/showthread.php?t=1671969

You can get stock roms from this page.

SamMobile Firmware Page

Just go to the drop downs half way down the page and put your details in only has NZ Voda and NZC though. No idea what that means.
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Old December 30th, 2012, 02:01 PM   #44 (permalink)
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Hmm, it seems slow the vast majority of the time now for me, like if I open contacts it takes a few seconds, but if I close and go back in its quick, but put the phone down for a minute and try again and its slow again. Hell my old LG P500 was faster than this. Its only really happened since the update.

So there's no easy way to go back from samsung? Gah does anyone know if they are aware there is a problem with their update and all and are fixing?
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Old January 3rd, 2013, 03:18 PM   #45 (permalink)
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Upgraded to 4.1.2 from 4.0.4 today.
Both are the official Samsung releases.

JB all works but is very laggy and games aren't working as well as they should.

I'm happy to do a factory reset...but
- I've got a terrible wifi connection at home, it would take about 10 hours to download big games like GTA and Need for Speed again! Do the backup programs save apps so they dont need redownloading?
- If I use something like Titanium backup, would it recover my save game files?

thanks
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Old January 4th, 2013, 11:28 PM   #46 (permalink)
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Originally Posted by olddirtybaird View Post
Good to know re: your instructions for turning it off - very helpful!

So I couldn't tell, but does Google Now default to being "on" when you update to JB? I just received my phone that had already been updated to JB and curious if that's why my battery life is low.

On a side note, I'll probably do a factory reset just to be sure since I just received my phone and could tell it was doing several updates while activating - it's hard for me to trust that everything works well when you inundate your phone/system with all of that at once....maybe it's just me
Sarcasm? Txt is hard to feel
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Old January 5th, 2013, 12:11 AM   #47 (permalink)
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Set last 3 of these settings as so
uploadfromtaptalk1357365215967.jpg
To make things more snappy, .,...set lower if u want but i find it too ugly
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Old January 6th, 2013, 09:59 PM   #48 (permalink)
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Has anyone heard if Samsung is aware and is planning on addressing these issues?

I contacted support and did all of what they said but nothing has worked, in the end they said take it back to the place of purchase for it to get assessed, but I just know that will A. Take ages, and B. They wont find anything "wrong" as the phone works, its performance is just crap worse than my old P500.

Its a brand new phone (just over a month old now) and I don't want to void my warranty by rooting the thing which as far as I know is the only way to go back or get a stable proper version of JB working????
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Old January 7th, 2013, 01:15 AM   #49 (permalink)
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Quote:
Originally Posted by Stildawn View Post
Has anyone heard if Samsung is aware and is planning on addressing these issues?

I contacted support and did all of what they said but nothing has worked, in the end they said take it back to the place of purchase for it to get assessed, but I just know that will A. Take ages, and B. They wont find anything "wrong" as the phone works, its performance is just crap worse than my old P500.

Its a brand new phone (just over a month old now) and I don't want to void my warranty by rooting the thing which as far as I know is the only way to go back or get a stable proper version of JB working????
It's not really a Samsung issue specifically. Any device that receives OTA updates or even full OS upgrade (including Windows).

Full official samsung ROMs can be flashed using Odin without root
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Old January 8th, 2013, 08:51 AM   #50 (permalink)
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So one of the things I'm noticing with my own phone and from what others have posted here is that when something starts going wonky and totally screwing up (The Map issue, the massive battery drain during stand by issue, etc.), just wait a couple of days to see if it fixes itself before you panic.
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