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Old December 26th, 2012, 05:27 AM   #1 (permalink)
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Default New Galaxy S3 with poor signal reception

My family just got 3 Galaxy S3's for Christmas. 2 of the phones seem to consistently show more bars than mine. Is there an update I should do or any settings advice? Sprint is the carrier.

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Old December 26th, 2012, 06:12 AM   #2 (permalink)
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Are they all on the same software version?
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Old December 26th, 2012, 06:14 AM   #3 (permalink)
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Are they all on the same software version?
Yes. I verified that they are all the same. Each one was updated to the latest version when we set them up yesterday. I also checked Sprint coverage map and I am in good to excellent coverage at home and at work! But I have barely 1 bar here at work right now.
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Old December 26th, 2012, 06:22 AM   #4 (permalink)
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Go into menu/settings/more settings/mobile networks/network mode -- and check to see if all phones are set the same?
I know you said you were on Sprint....I am on Verizon and I am set to "Global" so I dont think my setting will help yours but I'm just trying to help to see if that setting on all your phones is the same
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Old December 26th, 2012, 06:27 AM   #5 (permalink)
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Go into menu/settings/more settings/mobile networks/network mode -- and check to see if all phones are set the same?
I know you said you were on Sprint....I am on Verizon and I am set to "Global" so I dont think my setting will help yours but I'm just trying to help to see if that setting on all your phones is the same
There is 2 options and all 3 are set to lte/cdma. I am going to try the other option...cdma only.

ETA: No change...changing back to lte/cdma.
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Old December 26th, 2012, 06:30 AM   #6 (permalink)
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Someone here may know more than I do, but what comes to my mind, (and I just base this off of my last phone), call Sprint and have them re-provision the phone.?
I, myself am learning about this device also as it is new to me
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Old December 26th, 2012, 06:33 AM   #7 (permalink)
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Someone here may know more than I do, but what comes to my mind, (and I just base this off of my last phone), call Sprint and have them re-provision the phone.?
I, myself am learning about this device also as it is new to me
Thanks! Will do...

Any other replies...please chime in also!
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Old December 26th, 2012, 07:09 AM   #8 (permalink)
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Well if you all have the same samsung build and baseband / modem and sprint have reprovisioned - of course try a factory reset but it then indicates a fault. Talk to sprint first. A photo of all the s3's next to each other will also help sprint.

I take it you havent changed battery doors or put a case on? Obviously the fairest comparison is no case, stock components
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Old December 26th, 2012, 08:04 AM   #9 (permalink)
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Well if you all have the same samsung build and baseband / modem and sprint have reprovisioned - of course try a factory reset but it then indicates a fault. Talk to sprint first. A photo of all the s3's next to each other will also help sprint.

I take it you havent changed battery doors or put a case on? Obviously the fairest comparison is no case, stock components
Everything is stock other than cases...all three have identical UAG cases.
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Old December 26th, 2012, 08:30 AM   #10 (permalink)
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Under Settings>About Phone>Status, what do they all say under signal strength?
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Old December 26th, 2012, 08:37 AM   #11 (permalink)
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Under Settings>About Phone>Status, what do they all say under signal strength?
-103dBm 16asu
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Old December 26th, 2012, 08:40 AM   #12 (permalink)
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-103dBm 16asu
All of them read exactly the same?
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Old December 26th, 2012, 08:48 AM   #13 (permalink)
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All of them read exactly the same?
I'll have to check tonight. I am at work now...other phones are still at home.
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Old December 26th, 2012, 08:50 AM   #14 (permalink)
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I'll have to check tonight. I am at work now...other phones are still at home.
Put em side by side and post the results.
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Old December 26th, 2012, 10:02 AM   #15 (permalink)
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Also check the Baseband versions and the Build number.

you could also check for a PRL and Profile update, more than likely that will be the first thing Sprint will ask you to do.
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