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Old January 20th, 2013, 10:39 PM   #1 (permalink)
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Default spontaneous Glalaxy S3 crack

Hi, im new to these forums. Anyways I was using my phone, browsing the web when one moment to the next Isee what looks like a hair. Upon closer inspection it is a crack. I ran my nail across it but it can not be felt. So I turned it off to see if I could see the crack, it can't be seen. Only when it is on or the battery animation is on the screen. It shows the typical characteristics of a crack, thins at the ends and thick in the middle. What are my options? Do you believe it to be a crack? Is it worth buying another galaxy s3?

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Old January 21st, 2013, 12:58 AM   #2 (permalink)
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Default Re: spontaneous Glalaxy S3 crack

It could well be a crack.
Theres multiple threads about it on other sites.... scratches and cracks and seems to mostly affect the US s3. I think there was a rushed batch of glass.
Ive had mine without a screen protector since i got mine june/july and its flawles. Im rough with my phones.
If you return it, youll never be able to prove its a defect
Be careful as it will maybe spread
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Old February 16th, 2013, 11:19 AM   #3 (permalink)
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Same here. Phone was not dropped. One day I got to work, picked it up from the little center tray in my truck and noticed a crack horizontally across the width of the screen about 1/3 of the way up.

Now this morning, I take the phone off of my nightstand, and there is another similar crack at the top 1/3 of the phone!
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Old February 16th, 2013, 01:02 PM   #4 (permalink)
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Default Re: spontaneous Glalaxy S3 crack

It is certainly something you should contact Samsung support about. Post to the Facebook page and you get a fast response. If there is no sign of an impact they may cover it. It's worth a shot.
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Old February 16th, 2013, 01:59 PM   #5 (permalink)
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Samsung are terrific when dealing with manufacturer's faults. I reported a hardware fault two days ago and I'm posting this from my new phone.
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