Go Back   Android Forums > Android Phones > Samsung Galaxy S3

Like Tree9Likes
  • 1 Post By Pookeysgirl
  • 2 Post By funkylogik
  • 1 Post By rcsrich
  • 1 Post By jblaylock
  • 1 Post By rcsrich
  • 2 Post By funkylogik
  • 1 Post By jblaylock

test: Reply
 
LinkBack Thread Tools
Old March 28th, 2013, 10:20 AM   #1 (permalink)
Junior Member
Thread Author (OP)
 
Join Date: Dec 2010
Location: Kentucky
Posts: 18
 
Device(s): Atrix HD, Nexus 10, S-11HD, Motoactv, Moto XT701
Carrier: AT&T

Thanks: 3
Thanked 0 Times in 0 Posts
Default S3 System reset with no Screen?

Ok, so just after 3 weeks of ownership my wife sat her S3 in a small puddle of water on the counter. She didn't realize it had made contact with water and went about her day, the phone slowly stopped working. It wasn't much water, but enough I suppose.

I dried it out, put it in rice for days/weeks. The phone WILL turn on, power up, make sounds, but the screen doesn't light up. The touch portion of the screen works, as you can here the water sound when unlocking, and press things on the screen, but it doesn't light up.

I'm not sure what I'm going to do with the phone, but I considered selling it for parts on Ebay. However, I'd like to reset the phone to erase any potentially personal information. Is there a way I can do this without the screen working? Thanks for the help.

Advertisements
jblaylock is offline  
Reply With Quote
sponsored links
Old March 28th, 2013, 10:35 AM   #2 (permalink)
Member
 
Join Date: Aug 2012
Location: Canada
Posts: 177
 
Device(s): Galaxy SIII, Kindle
Carrier: Telus

Thanks: 105
Thanked 58 Times in 49 Posts
Default

Quote:
Originally Posted by jblaylock View Post
Ok, so just after 3 weeks of ownership my wife sat her S3 in a small puddle of water on the counter. She didn't realize it had made contact with water and went about her day, the phone slowly stopped working. It wasn't much water, but enough I suppose.

I dried it out, put it in rice for days/weeks. The phone WILL turn on, power up, make sounds, but the screen doesn't light up. The touch portion of the screen works, as you can here the water sound when unlocking, and press things on the screen, but it doesn't light up.

I'm not sure what I'm going to do with the phone, but I considered selling it for parts on Ebay. However, I'd like to reset the phone to erase any potentially personal information. Is there a way I can do this without the screen working? Thanks for the help.
I think you might be able to do it through Kies: http://forum.xda-developers.com/showthread.php?t=1984717

As long as the phone will still connect to your PC.
funkylogik likes this.
Pookeysgirl is offline  
Reply With Quote
The Following User Says Thank You to Pookeysgirl For This Useful Post:
jblaylock (March 28th, 2013)
Old March 28th, 2013, 10:40 AM   #3 (permalink)
share the love peeps ;)
 
funkylogik's Avatar
 
Join Date: Sep 2011
Location: Paisley, Scotland, Western Europe
Gender: Male
Posts: 16,456
 
Device(s): Galaxy S3 (I9300) Carbon nightlies (4.4.2) Nexus 7 (2012) Validus, Franco Kernel
Carrier: 3 (three) UK 15 p/m unltd data/txt

Thanks: 12,140
Thanked 4,316 Times in 3,433 Posts
Default Re: S3 System reset with no Screen?

I think theres a button combo but i dont know it. Either that or maybe someone could "guide" you to do it through recovery mode. I would but i cant remember how stock recovery is layed out
rcsrich and Pookeysgirl like this.
__________________
http://giffgaff.com/orders/affiliate/funkylogik
For a UK prepay sim with unlimited data, unlimited text, 250mins for 12p/m, no contract, no catch (runs on o2 network)
funkylogik is online now  
Reply With Quote
Old March 28th, 2013, 10:44 AM   #4 (permalink)
Senior Member
 
Join Date: Jun 2012
Location: Virginia, USA
Posts: 772
 
Device(s): Samsung GS3 stock, Nexus 7 stock, Nook Color CM 10.1,
Carrier: T-Mobile

Thanks: 125
Thanked 120 Times in 101 Posts
Default

Quote:
Originally Posted by funkylogik View Post
I think theres a button combo but i dont know it. Either that or maybe someone could "guide" you to do it through recovery mode. I would but i cant remember how stock recovery is layed out
Yep, should be easy for someone more familiar with stock recovery mode to tell you how many presses of which buttons you need to do once you get into recovery by shutting down your device and boot while holding the volume up, home button and power button simultaneously. There's a video here:

How to enter recovery mode on Samsung Galaxy S3
Pookeysgirl likes this.
__________________

To Paraphrase BOC, "don't fear the reset!"
rcsrich is offline  
Reply With Quote
The Following 3 Users Say Thank You to rcsrich For This Useful Post:
funkylogik (March 28th, 2013), jblaylock (March 28th, 2013), Pookeysgirl (March 28th, 2013)
Old March 28th, 2013, 10:50 AM   #5 (permalink)
Junior Member
Thread Author (OP)
 
Join Date: Dec 2010
Location: Kentucky
Posts: 18
 
Device(s): Atrix HD, Nexus 10, S-11HD, Motoactv, Moto XT701
Carrier: AT&T

Thanks: 3
Thanked 0 Times in 0 Posts
Default

Thanks, I will try all of the above. I thought about replacing the screen...until I watched a video about it. Scared me out of it!
funkylogik likes this.
jblaylock is offline  
Reply With Quote
Old March 28th, 2013, 10:52 AM   #6 (permalink)
Senior Member
 
Join Date: Jun 2012
Location: Virginia, USA
Posts: 772
 
Device(s): Samsung GS3 stock, Nexus 7 stock, Nook Color CM 10.1,
Carrier: T-Mobile

Thanks: 125
Thanked 120 Times in 101 Posts
Default

Boot into recovery as stated above, do three pushes of the volume down button, then press the power button to select & that should get you your factory reset- just tried it on mine (minus actually resetting of course ).

I would wait a little while (10-15 seconds?) after you feel the vibrate before trying to do the volume down presses to navigate in the recovery menu since you won't be able to see what is being displayed.

Good luck!
funkylogik likes this.
rcsrich is offline  
Reply With Quote
The Following 2 Users Say Thank You to rcsrich For This Useful Post:
funkylogik (March 28th, 2013), jblaylock (March 28th, 2013)
Old March 28th, 2013, 10:56 AM   #7 (permalink)
share the love peeps ;)
 
funkylogik's Avatar
 
Join Date: Sep 2011
Location: Paisley, Scotland, Western Europe
Gender: Male
Posts: 16,456
 
Device(s): Galaxy S3 (I9300) Carbon nightlies (4.4.2) Nexus 7 (2012) Validus, Franco Kernel
Carrier: 3 (three) UK 15 p/m unltd data/txt

Thanks: 12,140
Thanked 4,316 Times in 3,433 Posts
Default Re: S3 System reset with no Screen?

Quote:
Originally Posted by jblaylock View Post
Thanks, I will try all of the above. I thought about replacing the screen...until I watched a video about it. Scared me out of it!
My gut feeling is that the actual display unit is probably fine and its something that drives it thats been damaged. Pity theres no easy way to test it.. the display is a valuable part
rcsrich and Pookeysgirl like this.
funkylogik is online now  
Reply With Quote
Old March 28th, 2013, 11:18 AM   #8 (permalink)
Senior Member
 
Join Date: Jun 2012
Location: Virginia, USA
Posts: 772
 
Device(s): Samsung GS3 stock, Nexus 7 stock, Nook Color CM 10.1,
Carrier: T-Mobile

Thanks: 125
Thanked 120 Times in 101 Posts
Default

Quote:
Originally Posted by funkylogik View Post
My gut feeling is that the actual display unit is probably fine and its something that drives it thats been damaged. Pity theres no easy way to test it.. the display is a valuable part
Sure, could be corrosion on a connection or something, but it's going to be hard for a non-pro to figure out. I suppose you could always follow one of the teardown videos on Youtube & just unplug & remove everything, then put it back together & see if it helps- probably not a lot to lose. If you think you can get it covered under warranty tho, just let a pro deal with it...
rcsrich is offline  
Reply With Quote
Old March 28th, 2013, 11:36 AM   #9 (permalink)
Junior Member
Thread Author (OP)
 
Join Date: Dec 2010
Location: Kentucky
Posts: 18
 
Device(s): Atrix HD, Nexus 10, S-11HD, Motoactv, Moto XT701
Carrier: AT&T

Thanks: 3
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by rcsrich View Post
Sure, could be corrosion on a connection or something, but it's going to be hard for a non-pro to figure out. I suppose you could always follow one of the teardown videos on Youtube & just unplug & remove everything, then put it back together & see if it helps- probably not a lot to lose. If you think you can get it covered under warranty tho, just let a pro deal with it...
There is a repair shop where I live that does corrosion removal for cell phones. I may let them try it, couldn't hurt.

I spoke to AT&T and Samsung, unfortunately I don't feel right about lying, so water damage isn't covered.
funkylogik likes this.
jblaylock is offline  
Reply With Quote
Old March 28th, 2013, 11:40 AM   #10 (permalink)
Senior Member
 
Join Date: Jun 2012
Location: Virginia, USA
Posts: 772
 
Device(s): Samsung GS3 stock, Nexus 7 stock, Nook Color CM 10.1,
Carrier: T-Mobile

Thanks: 125
Thanked 120 Times in 101 Posts
Default

Quote:
Originally Posted by jblaylock View Post
There is a repair shop where I live that does corrosion removal for cell phones. I may let them try it, couldn't hurt.

I spoke to AT&T and Samsung, unfortunately I don't feel right about lying, so water damage isn't covered.
Good for you for taking the high road & I'd say go for it- it's an expensive enough phone that I would certainly not mind spending a little to try & fix it if I were in your shoes.
rcsrich is offline  
Reply With Quote
sponsored links
Old March 28th, 2013, 11:57 AM   #11 (permalink)
Senior Member
 
Join Date: Jun 2012
Location: Virginia, USA
Posts: 772
 
Device(s): Samsung GS3 stock, Nexus 7 stock, Nook Color CM 10.1,
Carrier: T-Mobile

Thanks: 125
Thanked 120 Times in 101 Posts
Default

Quote:
Originally Posted by rcsrich View Post
Boot into recovery as stated above, do three pushes of the volume down button, then press the power button to select & that should get you your factory reset- just tried it on mine (minus actually resetting of course ).

I would wait a little while (10-15 seconds?) after you feel the vibrate before trying to do the volume down presses to navigate in the recovery menu since you won't be able to see what is being displayed.

Good luck!
Hey- just looked at a picture of the recovery menu online and, just like a custom recovery, you will need to press the power button to accept the selection of factory reset as outlined above, but then it looks like this opens a second menu where you have to select "yes", so I think it would be four presses of the volume up button (or seven of the volume down button), then another press of the power button to accept the "yes".

Here's the picture:

http://1.bp.blogspot.com/-oW1VpbJXQXI/UGfK66aADcI/AAAAAAAABXA/jm9tIyTm7Us/s640/How+to+Unroot+GS3+Mobile+Odin.+No+Computer.+att.tm obile.verizon.Still017.png
rcsrich is offline  
Last edited by rcsrich; March 28th, 2013 at 12:04 PM.
Reply With Quote
Old March 28th, 2013, 11:57 AM   #12 (permalink)
Senior Member
 
GTWalling's Avatar
 
Join Date: Sep 2012
Location: Alabama USA
Posts: 1,273
 
Device(s): T-Mobile SG3 SGH-T999 Stock Rooted 4.3 No Knox
Carrier: T-Mobile US

Thanks: 23
Thanked 409 Times in 326 Posts
Default

Your wife did not get the insurance for the phone through AT&T? Insurance would cover water damage, the warranty will not.
__________________
T-Mobile US SGH-T999
Rooted Stock 4.3 (No KNOX)

If my post is helpful please hit Thanks.
*Unused Ram is Wasted Ram*
GTWalling is offline  
Reply With Quote
Old March 28th, 2013, 12:01 PM   #13 (permalink)
Senior Member
 
Join Date: Jun 2012
Location: Virginia, USA
Posts: 772
 
Device(s): Samsung GS3 stock, Nexus 7 stock, Nook Color CM 10.1,
Carrier: T-Mobile

Thanks: 125
Thanked 120 Times in 101 Posts
Default

Quote:
Originally Posted by GTWalling View Post
Your wife did not get the insurance for the phone through AT&T? Insurance would cover water damage, the warranty will not.
Insurance isn't for those of us with the middle name "danger".
rcsrich is offline  
Reply With Quote
Reply

Buy the Samsung Galaxy S III
Sign up for instant notification when the Samsung Galaxy S III goes on sale!
Samsung Galaxy S III

  The Samsung Galaxy S3 is the company's flagship device of 2012. As one of the most anticipated devices of the year, this device is the first to come with a Exynos 4 Quad processor. It also has Android 4.0, a 4.8-inch 720p Super AMOLED ... Read More

Tags
galaxy s3 4g lte, reset, screen


Go Back   Android Forums > Android Phones > Samsung Galaxy S3
Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On



All times are GMT -5. The time now is 06:42 AM.
Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2014, vBulletin Solutions, Inc.