Go Back   Android Forums > Android Phones > Samsung Galaxy S3

Get excited for the Samsung Galaxy S5! Find everything you need and discuss it in our Galaxy S5 Forum!

Like Tree1Likes
  • 1 Post By GTWalling

test: Reply
 
LinkBack Thread Tools
Old April 18th, 2013, 10:07 AM   #1 (permalink)
New Member
Thread Author (OP)
 
Join Date: Jun 2011
Posts: 13
 
Device(s):
Carrier: Not Provided

Thanks: 9
Thanked 0 Times in 0 Posts
Default Dead Galaxy S3...

My galaxy S3 Died suddenly back in March. It was the international version but I live in the US, after back and forth between samsung UK and US I was able to send it in for evaluation here in the US. Samsung took 2 weeks to tell me that it's a hardware related issue and that they don't have the components to repair it. Has anyone been through a similar situation and if so could you please advise as too what my next step should be. :'(

BTW: phone was not rooted and had latest firmware. Purchased from expansys.

legaltender is offline  
Reply With Quote
sponsored links
Old April 19th, 2013, 03:38 PM   #2 (permalink)
Senior Member
 
GTWalling's Avatar
 
Join Date: Sep 2012
Location: Alabama USA
Posts: 1,226
 
Device(s): T-Mobile SG3 SGH-T999 Stock Rooted 4.3 No Knox
Carrier: T-Mobile US

Thanks: 21
Thanked 394 Times in 314 Posts
Default

If they don't have the parts to repair, I would get them to Replace the phone. International versions have a 2 year Warranty. You may need to deal with them instead of the States.
funkylogik likes this.
__________________
T-Mobile US SGH-T999
Rooted Stock 4.3 (No KNOX)

If my post is helpful please hit Thanks.
*Unused Ram is Wasted Ram*
GTWalling is offline  
Reply With Quote
Old April 19th, 2013, 03:53 PM   #3 (permalink)
share the love peeps ;)
 
funkylogik's Avatar
 
Join Date: Sep 2011
Location: Paisley, Scotland, Western Europe
Gender: Male
Posts: 15,357
 
Device(s): Galaxy S3 (I9300) Carbon nightlies (4.4.2) Nexus 7 (2012) Validus by Ground Zero Roms (4.4.2), Fr
Carrier: 3 (three) UK 15 p/m unltd data/txt

Thanks: 11,006
Thanked 3,908 Times in 3,134 Posts
Default

Yeah where did you buy it from? The European Union has 2year warranty on electronic goods but i suppose it depends where it was bought. Anyway it hasnt been a year so Samsung should definately replace it.
What firmware was it on when it happened?
__________________
http://giffgaff.com/orders/affiliate/funkylogik
For a UK prepay sim with unlimited data, unlimited text, 250mins for 12p/m, no contract, no catch (runs on o2 network)
funkylogik is online now  
Reply With Quote
Old April 19th, 2013, 04:24 PM   #4 (permalink)
share the love peeps ;)
 
funkylogik's Avatar
 
Join Date: Sep 2011
Location: Paisley, Scotland, Western Europe
Gender: Male
Posts: 15,357
 
Device(s): Galaxy S3 (I9300) Carbon nightlies (4.4.2) Nexus 7 (2012) Validus by Ground Zero Roms (4.4.2), Fr
Carrier: 3 (three) UK 15 p/m unltd data/txt

Thanks: 11,006
Thanked 3,908 Times in 3,134 Posts
Default

Quote:
Originally Posted by legaltender View Post
Purchased from expansys.
Is that a US store? Youll probably only have the standard 1 year warranty but still, if the phone died from Sudden Death Syndrome or anything you didnt cause then its Samsungs problem (or the store). Dont give up!
funkylogik is online now  
Reply With Quote
Old April 19th, 2013, 07:31 PM   #5 (permalink)
Senior Member
 
GTWalling's Avatar
 
Join Date: Sep 2012
Location: Alabama USA
Posts: 1,226
 
Device(s): T-Mobile SG3 SGH-T999 Stock Rooted 4.3 No Knox
Carrier: T-Mobile US

Thanks: 21
Thanked 394 Times in 314 Posts
Default

Expansys - Wikipedia, the free encyclopedia
GTWalling is offline  
Reply With Quote
The Following User Says Thank You to GTWalling For This Useful Post:
funkylogik (April 19th, 2013)
Reply

Buy the Samsung Galaxy S III
Sign up for instant notification when the Samsung Galaxy S III goes on sale!
Samsung Galaxy S III

  The Samsung Galaxy S3 is the company's flagship device of 2012. As one of the most anticipated devices of the year, this device is the first to come with a Exynos 4 Quad processor. It also has Android 4.0, a 4.8-inch 720p Super AMOLED ... Read More



Go Back   Android Forums > Android Phones > Samsung Galaxy S3
Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On



All times are GMT -5. The time now is 06:08 PM.
Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2014, vBulletin Solutions, Inc.