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Old May 21st, 2013, 08:23 PM   #1 (permalink)
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Default Unlimited Data

I received my Verizon S4 today in the mail. While I was going through the activation and installation procedures, I checked "My Verizon" and took a look at my data usage. Long story short, I called Verizon to complain/question. She ended up reverting my account back to unlimited data. Has anyone else encountered this?

I didn't yell or get angry or make any demands. That made me think that they realized that they could make more money off of me if they let me keep my account. I crunched the numbers and that doesn't seem to be the case. Has anyone else experienced this?

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Old May 21st, 2013, 08:45 PM   #2 (permalink)
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Originally Posted by Langzaiguy View Post
I received my Verizon S4 today in the mail. While I was going through the activation and installation procedures, I checked "My Verizon" and took a look at my data usage. Long story short, I called Verizon to complain/question. She ended up reverting my account back to unlimited data. Has anyone else encountered this?

I didn't yell or get angry or make any demands. That made me think that they realized that they could make more money off of me if they let me keep my account. I crunched the numbers and that doesn't seem to be the case. Has anyone else experienced this?
This happened to some fellow AF members during the S3 & Note 2 launch as well, but just as you did a simple phone call gets things back on the right track.
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Old May 22nd, 2013, 09:23 AM   #3 (permalink)
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Originally Posted by Langzaiguy View Post
I received my Verizon S4 today in the mail. While I was going through the activation and installation procedures, I checked "My Verizon" and took a look at my data usage. Long story short, I called Verizon to complain/question. She ended up reverting my account back to unlimited data. Has anyone else encountered this?

I didn't yell or get angry or make any demands. That made me think that they realized that they could make more money off of me if they let me keep my account. I crunched the numbers and that doesn't seem to be the case. Has anyone else experienced this?
i tried, got a pretty generic "well i can put in a request for you, and we'll know in 2 business days." I'm not exactly counting on getting my unlimited data back
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Old May 22nd, 2013, 10:03 AM   #4 (permalink)
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I just checked "My Usage" on the Verizon Wireless site and it still shows me as having an Unlimited data plan. When I preordered, it forced me into a 2GB a month plan because I didn't want to pay the full price of ~ $600. However, there are still 16 days left in my billing cycle. I wonder if it will change to the new plan at that point. I haven't called anyone at Verizon.
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Old May 22nd, 2013, 01:06 PM   #5 (permalink)
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I just checked "My Usage" on the Verizon Wireless site and it still shows me as having an Unlimited data plan. When I preordered, it forced me into a 2GB a month plan because I didn't want to pay the full price of ~ $600. However, there are still 16 days left in my billing cycle. I wonder if it will change to the new plan at that point. I haven't called anyone at Verizon.
Do you already have the phone and have it activated? If it showed the 2GB plan when you ordered, I'm certain you'll get switched over.

I'm using an upgrade on another line that doesn't have unlimited data, and then switching the phone to my line so I can keep unlimited. :-)
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Old May 22nd, 2013, 01:57 PM   #6 (permalink)
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Well, I no longer have unlimited so that sucks but I would rather not have a contract with them either so I may still go the full retail route.
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Old May 22nd, 2013, 02:29 PM   #7 (permalink)
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Do you already have the phone and have it activated? If it showed the 2GB plan when you ordered, I'm certain you'll get switched over.
Yeah, I've got the phone. I had a Verizon tech activate it last night (because for some reason it wouldn't do it automatically when powered on). Yeah, it showed the 2GB plan when I ordered it. I'll cross my fingers that the unlimited plan sticks somehow, but I won't get my hopes up.
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Old May 22nd, 2013, 07:31 PM   #8 (permalink)
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ive bought my last two phones full retail, ive just been upgrading while they still have a high resale value on ebay, so i end up paying the 200 or so difference anyways, and no worries about my unlimited data, id rather have unlimited data, i average 6 to 15gb a month, no tethering ! haha no way im switching if i can get around it

just preordered my s4 full retail, im getting irritated with the razr maxx hd i'll give the s4 a shot
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The all-new Samsung Galaxy S4 is all but guaranteed to be the next top-selling device. The new device is dubbed the "Life Companion" due to its intuitive features. The Galaxy S4 sports a 5-inch 1080p Super AMOLED display, an awesome 13 MP... Read More



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